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Stevenson-Hendrick Mazda Wilmington
About Us
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Today 9:00 AM - 8:00 PM (Closed now)
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5911 Market Street
Wilmington, NC 28405
Our Amenities
- Amenities coming soon!
Service Info
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Jul 5, 2025
Irie was super easy to work with . I provided me with all good and bad things he say on the truck. I did not buy
from him, for the reason of the power train warranty was 60000 on trucks from Canada and 100,000 on trucks
from the US so for that reason I purchased elsewhere he took the time to video the truck and send that video
to me since he was over an hour away. If all things were equal I would have bought that truck because it was a
2025
Apr 20, 2025
Responsive, answered all my questions.
Truly have enjoyed working with this dealership.
Apr 1, 2025
Excelent...
The salesperson immediately became very defensive when I told her that we were dealing with multiple dealerships looking for the best price. She immediately said after 15 minutes “ I hope you consider the time that I spent with you” As an educated consumer, this was a normal procedure to shop for the best price. The sales manager came out and conveyed the same message that she hopes that I consider the time that the associate spent with me. Also, they install Lojack on all the vehicles and our particular vehicle had over $2000 in unwanted add ons that I had no interest in purchasing. I would definitely not recommend this dealership unless you do not want to negotiate for the best price and are willing to be bullied into paying a higher price for the vehicle. I never write negative reviews, but I felt compelled to let other people know exactly what this dealership stands for.
Apr 22, 2024
Great service an prices
Show older dealer reviews 33
Jan 29, 2024
Dealer left ad up when vehicle was sold. Vehicle is still showing available. Need to be more detailed.
I called the dealer and said that I was interested in the car but needed an inspection
first as I was remote. I then arranged a pre-purchase inspection with the closest
Ferrari dealership which I explained to the dealer I would pay for both. Later, the
dealer said someone else had bought the car. The dealer never asked me for a
deposit. It was a waste of my time to go through the process. I understand the dealer
has the right to sell the car but should have asked me for a deposit if that is what he
needed. Salesman was very courteous and helpful, but never asked for a deposit.
It was alright, some of the sales people know more than others and some information was miscommunicated, but they got me to the person that knew his stuff. Won’t give 5 stars because it was perfect, but they were good, not overly aggressive and when I ended negotiations they weren’t annoying. Easy to work with if you’re prepared with all your info and forthcoming/honest with your vehicle photos and data.
Jul 31, 2021
Great to work with
Jun 11, 2021
Communicated by email. Answered all my questions in a timely manner
Apr 27, 2021
Great service
Apr 21, 2021
Everyone was very nice and helpful.
David Epps was a wonderful representative and was extremely calm, helpful and kind during my entire experience at the dealership. He and
his team made a normally stressful experience very enjoyable. He even gave me a frozen KitKat bar which is my favorite candy of all time. I
would definitely recommend Stevenson-Hendrick Mazda of Wilmington and David Epps. Thank you for my new CX-5!
Jul 20, 2020
Great experience. Everyone was very friendly and helpful. Great customer service.
Jul 19, 2020
Nice
Feb 7, 2020
Nice sales personnel.
Jan 5, 2020
I went to buy the car they knew I was coming and sold the car. Then they constantly kept trying to get me to change insurance and peer pressure me to buy a car I didn’t want when they knew I was coming to buy that black Toyota.
Dec 11, 2019
Good follow up not overly pushy
Dec 20, 2017
Excellent
Apr 12, 2017
I was insulted when asked for a cash price that was much higher than the
advertised price.
After speaking with some others in the area, they concurred that this
company tried to take advantage of me, due to my request to pay in cash.
Apr 12, 2017
Was contacted within moments of checking over cars that I was interested in.
It is great. Willing to help in anyway possible and that is great to know that
he wen the extra mile to help me.
Dec 2, 2016
The representative call me and was very helpfully, although I
decided not to buy a car from this dealership.
Sep 14, 2016
Good customer service
May 2, 2016
Even though Wilmington was a little far for me to go look at a car the staff were nice until a point and then the car was sold out from underneath me like that. Poof, gone!
Jun 11, 2013
Excellent communication and followup