Square One Auto

They play to many games with the prices, they price was at 33k they change it to 38,900.00 then it went to 34,900.00 in a few days, now it’s listed at 45,900.00. And after reading all the reviews on BBB I dare not purchase anything from this dealer they are also being monitored very closely for these continuous reports.

Terrible dealership, Car was priced at 33,900.00 agreed on price of 33k. While we were preparing to make the trip to purchase the price was suddenly changed to 38,900.00. Instead of the dealer being honest, they called claiming the vehicle was on an accident during transport not knowing we had already noticed the price change. The car has no damage and currently on the lot listed at the higher price. BUYER BEWARE

Add 10k to whatever price you see listed. 8% minimum dealer fee on top of the price. Terrible experience will not look at another car there ever.

The sales woman Nina was very caring and worked EXTREMELY hard to get me what I needed. I recommend anyone to go here! They are great!

I wanted the out the door total price. I had contacted them and they didn't respond right away which I emailed again and they still wouldn't send the price I was asking for. Not very helpful and they wanted my bank info so they could send it to them. Waste of time to try and do business with them. stay away!

The internet sales associate who took my lead was extremely helpful, prompt, personable and professional. Unfortunately, each time the sales person told me their manager would reach out to me to further discuss my potential purchase, he or she never did. After the last go-around and being left in the lurch again, I called off the potential sale. I would try them again in the future if I was searching for inventory they had.

I contacted the dealer for the car Was available for 13900 I made an appointment to go and look at the car I went there and I did test the car the car Need something Details We want to make a deal and the dealership they make the car Extra $12000 Over the price that was listed I will never go back there

I was pre approved! They ran my credit thru 7 different banks without asking !!!

Horrible!!! Worst experience I’ve ever had. Went to see the car listed at $44,900, get there the car was listed at $58,000. I told the sales guy that the car was not listed at that. He told me that the internet price doesn’t include the fees. He went to the “manager” and came back with a piece of paper with fees for detailing, prep fees.. that all would be worth $13,100 I asked. The sales guy rudely asked me if I was there to buy the car or what. I told him off and left. Very disrespectful and I have no idea how they’re still in business. Avoid it at all costs !

Terrible dealership with lower pricing scam. When paying cash they tried to raise the price to include the interest that would be accrued if you financed through them. They do not disclose their pricing tactic upfront.

They priced the car right, I just missed it. Super value.

All the reviews about this place are a 100% valid, I contacted them yesterday in regards to a Dodge Challenger. After speaking with the sales rep and asking about their fees. The sales rep seemed frustrated, And transfer me to a manager, without even telling me she's going to transfer me, the manager answered the call disrespectful right away asking how can we help you so after having to repeat myself and my question about the fees the manager said "sir are you buying a car, or are you buying fees" ....I've never delt with such incompetence before and disrespect which solidified their fees are outrageous and indeed the reviews about this place are all true. Cannot believe they are still in business

If I could give zero stars I would. Total scam. Advertised at 31,900. Called, the real price is 39,000. When I questioned them, they hung up on me. Avoid at all costs.

Outstanding

Dealer did not want to sale at advanced price. He increased $6000 more to the price. I drove 35 miles to buy this car. I called the dealer before I went there to verify the price, and the other features such as GPS, power seats leather etc in the car. Non of those features were in the car. It was not a good experience with this dealer. I wasted lots of time and money to visit this dealer.

They do not advertise the true price.I contacted they for a car priced around 37k. While discussing pricing, I was informed on I paid cash or financed through a separate bank or credit union I would have to pay the market price for the car. The market price became 45k somehow. No idea how they determined the market price. I agreed to finance through them, but I had to finance at least 5k. When I asked for out the door price, it jumped to 42.5k. 4k is dealer preparation fee, 800 on god knows what and another 800 on something. I do not recommend this dealer.

Really bad experience! Only after seven days of emails, did I receive some acceptable service. The price is listed as $29,900 for the car, and after filling out all the details and emailing ID's, and credit report, they let you know that they have a $5,000 Dealer Preparation Fee. Moreover, you have to use their financing which is higher than the rate you get from your bank. All in all, a bad experience, and a waste of time and effort. I do not recommend, nor will I use them again.

Waste of time, this dealers is a scam! It's not the price advertised, they advertise a low price and then tack on fees and tell you that they are into the car for more then it's worth. And their staff haven't got a clue how to close a deal! They can't even add numbers correctly when trying to give you a final sales number with all the "added Fees"...Terrible service!!

Upon arrival they jumped the price over 10k in fees then tried to give me 5k less than what my trade in was worth claiming they couldn't sell it at dealer retail because they weren't specialists for said manufacturer despite trying to sell their car 10k over the fair dealer retail value. They also said I had to go through one of their lenders to get discounts and didn't let me test drive the vehicle either.

I went for finance option after i was told that the advertised price is for finance only and that I can pay early with no penalty and there is no finance fee. When i got the monthly payment amount based on % apr and financed amount, monthly payment was $300 higher. while checking I found out that it had finance charge + other charges added. Long story short - Always use an online loan calculator and verify the numbers before you sign any paper.

Talked into pulling credit only to add $7500 in fees on top of known purchase price..stay away

Saw a listing online. Reached out to see if it was real and still there. After some back and forth confirming the price. Then I gave all my information to start the process. Let them know I am 150 miles away. Set up an appointment to test drive. When I got there the car was in rough shape. Seats were dirty, sticky stuff on the handles. Was willing to look past this, went inside to talk price. They came out with the sticker price plus a market adjustment that bumped the price up by 50 percent. Making a rwd 320 more expensive then a xdrive 328. Ask them to remove that adjustment as I had come 3 hours for the advertised price. They refused and said that was the price. I walked out, the sales associate seemed nice as did the rest of the staff. However due to the shady pricing I would not recommend them.

This vehicle 2014 Jeep Wrangler was on CarGurus for $16,900 & emailed to me 2 times. I called the dealership to purchase and they wouldn't honor the price advertised. Told me they would call me back that something was wrong with the price. They did not. I called the next morning and was told the Jeep was sold & hung up on me.

Dealership kept contacting me regarding several vehicles but not the one I am interested in

Great communication

Excellent

This dealer, Square One Auto Sales, listed the Ridgeline at a low price but made up for it in excessive fees. When all the extra fees were added the price went from $19,900 to $25,600. I don't like hidden fees. Who does? I moved on to another dealer to find what I was looking for!

I liked the car and was very close to buying it! The salesman seemed nice in the beginning. My wife and I were very close to moving forward with it. The car did have some issues that needed to be repaired. Since they would not take care of everything I figured they could at least drop the price a bit. The salesman insisted that I come back to the dealership so they could run my credit. He also said that he talked to his manager and could work with us on the price. I don't know why they couldn't run my credit online like other places. So at a huge inconvenience to my wife and I we went down there to do it in person. I planned on buying the car. I went through all that trouble to sit and wait and wait to find out they would only drop the price 2 or 3 hundred bucks. The kid could have told me that over the phone! Then he gets his finance manager to kill the sale by telling me how little money there making off the car. If their manners and service were better I would of took it home!

Communication was very poor. Kept getting tossed between sales people. Every time they called me it was a different person that had no idea what car I was interested in and I had to explain it every time. Was 100% in on buying a car until they skyrocketed the price over $4,000 in dealers fees and taxes. Price listed is not remotely close to what they’re trying to get from you. It’s too bad because it was the perfect car I was looking for.

Felix Ortiz is a very good sales person

Wanted to charge additional $3,000 for a Doc & Dealers fee, and another $700 for tags & registration. They advertise the vehicle at certain price, and then want to charge other hidden fees. Seems outrageous right? Don't take my word for it, read other reviews reported about One Square Auto. I bought a vehicle two years ago 30 min away from this dealers, I paid for the Doc fee $134 and $75 for a temporary tag until I registered my own vehicle. There should be a law against this, this is outrageous. Hopefully this review will help someone out.

We kept playing phone tag, found a better deal elsewhere. Nothing bad to say, they tried to reach me!

Overall good, but would be great if i actually bought the vehicle, lol.

Always told me they are looking into it nothing ever happened. I even called and texted and they ignored. Guy name was June

Went through the entire process of buying the car. Has a certified check in there name to pick up the vehicle. When I was on my way to pick it up, they told me it’s being sold already. Wasted 2 days of my time for no reason. The person I was dealing with was AJ. Very bad service, STAY AWAY FROM THEM!

Dealer did not have vehicle in stock when we arrived and tried to sell us a different one double the price.

Kept me notified of the vehicle status, needless to say I missed this beauty.... by a couple of hours can't be mad at the new owner.. he or she has great taste... just saying

Prompt response but I saw it too late. Auto was sold by the time I saw it.

If I could give 6 stars, I would. Was on the market for BMW M760. Spoke with couple of dealers in NJ and all of them were adding about 10% “dealerships” or “service “ fee on top of the advertised price. I called SQ1 and spoke with Richard. When I mentioned a dealership fees he was pretty surprised. To make story short, I bought my car from SQ1. Price was exactly as advertised. No hidden fees. And even more, I asked to lover my monthly payment below certain amount and he did. Great job! He got a customer and I strongly recommend this place to everyone. Speak with Richard.

Very helpful

Price and miles are not in line for me.

Was great

The reps were good and proffecionals only prob i had was i whent for the jeep with the black on black v8 and they sold it after i was have way there they dint bother to call me or anything 6 hr round trip for nothing then they wanted me to over pay for one with a jeep v6 i dint mind paying $520 for the one i whent for..

Salesperson Felix was good but this vehicle was clearly in an accident way too much cosmetic damage.

Nice car, facility, very polite and helpful staff but what's with the Dealer Fee of $1800? To avoid misleading customers and very unpleasant surprise, this type of substantial charge should be included in the advertised price of the car. Otherwise visible upfront to potential buyer before he decides to visit the place.

Excellent, got the car I wanted an will recommend to anyone!

Verry good experience

This place is a huge scam they price there cars low just to add 4000 dollars of fees on there total rip off I would avoid at all cost these people don’t deserve anyone’s business there are plenty of Better dealerships in the area that will be way more honest if you want to get ripped off and continue to make these guys rich stay here but my advice is to stay far away from them

Told me they would hold the car and then sold it and then they said they would help find an equivalent one and I haven’t heard from them.

I would give them no stars if this app would let me. They are very deceiving with the pricing they offer. They run a bait a switch with the pricing on the cars. They also wont let you test drive the cars until you go through all of the financial noncense first. A total waste of time.

I will be test driving one of their vehicles this Saturday. So far the dealership has answered every single email I have sent them. And in a timely manner. I am very impressed so far with them.

Made an appointment and drove an hour and half with my checkbook and title of my trade in. Arrived and test drove the car and decided to move onto negotiations. I had done my research on the car and knows exactly what to expect. Was willing to pay the asking price and then comes the rude surprise. They threw in 2500 dollars worth of BS dealer fees. 250 for tags, 600 for registration and 1900 for dealer processing fees? WTF am I paying for 1900 dollars? Afterwards dealer tells me their cost of the car is 38,500 when they advertised it at 35,900. Which means the dealer marked down the car 2500 below to lure you to the showroom when every intention to tack on the pricing in fees to make up the difference. Very shady practice considering I have bought 3 cars in NJ and never had trouble with BS like this. They stated that buyers is responsible for all fees and taxes which I understand. I am sure registration and tags does not cost 850 dollars and 1900 of dealer processing fees for what?

Very responsive

Cars been sold for months, but they list it to get customers..bad practice

The dealership would not accept my trade and could not get me approved because I did not put money down.

Very professional and friendly staff, car was clean and ready for test drive.Anthony and Paul very straightforward and accommodating,communication with these guys is easy they will work things out to benefit the customers Definitely recommend look no further stop at Square One Auto

I made an appointment and when I was arriving they called me that they just sold the car, but they never removed the ad

June and Paul were amazing!!! They kept my concerns in mind all while helping me find a car that I’d be happy with. The atmosphere was laid back yet professional, great service, just good vibes!!! I left very happy and I would make any future auto purchases with them, no doubt!

Yes didn't respond and very helpful in regards to the vehicle and let me know and it was available

Terrible. I played phone tag with them all week and the rep who contacted me never returned my phone calls. Not only that but when the sales rep I was speaking to finally came back to the office, i was transferred to them and they dropped my phone call and hung up on me. Great job losing a $20k sale guys! That’s the way to do customer service.

I arrived for my 9:30 appointment and the vehicle was not ready for me to see - there was a flat tire they had to take to get fixed. After 40 minutes, I walked out without seeing the vehicle. Worst part is, I drove 1 hour to see this vehicle and the salesperson knew this from our earlier exchange. Don't waste your time!

I got my dream car!

I drove an 2 hours to visit and potentially buy this vehicle which is NOT in service nor is this vehicle on the showroom floor. The sales men took my family to their other car lot knowing the car was in the shop to show me a red 2013 rt with 100,000 for 17,010 it’s was an horrible experience. I contacted the dealership many times to check on the vehicle pictured and was told on multiple times the the Charger was available which was a false statement. Completely wasted of time visiting this dealership.

They said they don’t got the car anymore but it’s still on line

They are legit liars and weirdos. I drove 40 minutes here after being told a vehicle was there and when I arrived they pretended to be confused and insult my intelligence. Then as I walked out they tried to sell me a vehicle that was no where near my interest. Don’t waste your time.

It was excellent the car was no longest available but it was great

Basically wrote me off as “unqualified” for financing due to the fact that unemployment insurance is my current income source during this pandemic!!!

I was very pleased with square one auto I had a good experience.

could never speak to anyone. called them 3 times and was put on hold for over 30 minutes and then disconnected. would not recomend this dealer.

The dealership was responsive and we were able to arrange an in-person meeting and test drive of the car within a day. Even though the independent dealership was extremely busy, we greeted quickly and were able to test drive the car within 15 minutes of arriving. My rating is extremely low due to the amount of dealer fees attached to the purchase. The car was listed for $4,900, but with fees and taxes the final amount came to $8,900. This included a dealer preparation fee between $1800-1900 and a LoJack (GPS tracker) installation fee of $650. They apparently install LoJack on all of their cars. If we didn't want LoJack they would deduct $275 for deactivating it. This was all ridiculous to me. I mentioned that the fees were enormous and I didn't expect to pay more than $6k for the car in total after taxes and fees. I thanked the salesperson for their time and walked out. Extremely frustrating.

Very lengthy process at their dealer. showed in their dealer at 9 am and at 5pm car was not ready to be picked up. Price is very very high. lots of unexplained fees and charges.

I had to reach out multiple times to reach them. Then they wanted me to come in to go over the cost of the car, which was several thousand dollars above the price quoted plus taxes.

Contacted me a couple days later,the guy that called was nice but I already had purchased my vehicle.

After making an appointment traveling over and hour I was disappointed. Marvin assured me the vehicle came to see was available and several others of the same model. Upon my arrival none of the cars that were listed were there. I was given the excuse they were just sold. Marvin says that’s the nature of the game. I called the receptionist after leaving and she informed me the cars weren’t on he lot for several days. Four days after my visit those cars are still listed for sale. Please don’t waste your time.

Wrong information about the car , transmission is automatic and not manual as it was posted and that's not the first their post like that

Made contact early in the morning, gave the guy my information to purchase the car. Because I work in Iraq and with the time difference of 7 hours I was unable to attain the car. Found out the next day that the car was sold that night.

Avoid this dealer if you can. They were nice and inviting but there were several things wrong w the vehicule that they acted like jt wasn’t a big deal. They ran my credit before I even saw or test drove the vehicle as if they thought it would be an immediate sale. I left.

Excellent

Nice.

I was preapproved. Contacted them and was told the vehicle was available. The next day the vehicle was taken down from the website and no communication. I called back in and was told it had been sold by a different sales rep. Next day received an email asking what happened to me as if I stopped communicating. not very professional

I really appreciate the assistance of Diana.

Dealer called me 2 hours before visit to say the car I intended to buy that was (and still is) on its website for $13,900 had its engine replaced (makes no sense for a 5 yr-old Mercedes with <55k miles and supposedly was never in an accident or a flood), so would be $17,900. And, it’s 2 weeks later and they have not updated the info on their website to reflect this. I have zero confidence in anything you read or they say. Only 1star is for the sales person who called me to save me the trip there in first place.

I called this dealer several times regarding the car they had on line and making sure my trip from Queens NY was not going to be futile, and they reassured that the car I was interested in was there, finally I make it there at 11 am and after a short chitchat they asked to Che my credit first ,which I didn't mind, after I filled out the papers sales person comes up to te saying sorry we no longer have the car ,we sold it ab hour ago, ridiculous! A big fat! Lie, I got upset and of course right away they start offering me a different car and more expensive, They are a bunch of liars,I left. Once I got home I call the dealer from a different number ask for the same car to see if it's still there, to my surprise they said yes! I asked again and said are you sure, you guarantee the car is there, their answer was yes! Obviously I said how can you say that when I was there an hour ago and they made up an other excuse, be careful don't fall for this scum , they make you go there with lies

It was a short conversation. Salesperson was polite and honest. I have a new call in since the car seems to be back on the market.

Didn’t have the car that I wanted but had it on advertisement. That don’t make sense

When i called they said We need to run your credit first before we let you test drive and that this is a state of nj regulation i have never hears of any such thing so i refused to run my credit sounds dodgy

Horrible experience. How does a vehicle listed for $6900 go all the way to $11400 out the door. The dealer fees are ridiculous. Did not buy had to walk away after a 1 1/2 drive.

Good

Car not in stock.was sold earlier. Still on website 10 days later even after I called. Wanted me to look at more expensive cars.

DO NOT buy a car from this facility. Terrible customer service, the owner will argue with you and put all the blame and curse at you because no one can communicate properly. Sent me to drive 600 miles on a spare tire and did not seem to care about helping you. The price seems like a good deal but there is always something wrong with the vehicle and they charge ridiculous amounts for financing if I could give 0 stars I would.

Do not buy from them . After asking for final price to contact my bank they added a 33% $11;000 to the price for taxes and fees on a $33;900 car. Outrageous! Stay away !

It was a painful experience, almost purchased the vehicle until I heard $1,895 dealer fees and $695 for low Jack, which I said I didn't want on a 2012 vehicle. It was a total of $2,590 in additional fees to drive the price up and buyer gets taxed on those fees as well. I had to repeatedly call them to make sure I was refunded my deposit, which thankfully I was. A $24,900 was going to cost 31K?

The car has a lot of issues , metal shaving in the engine and the check engine light is on The car dealer was honest about what was wrong with it

They answered all my questions

The price listed is just to suck you in and then they add 5K on top of that for fees etc So they called me about the car I was interested in,the salespeople stated the prices on website do NOT include dealer fees etc When I asked how much is dealer fees he stated the car I want will cost me $23800 after their website listed it for $18,900. Difference of $ nearly $5000. They should explain on their website that car prices are not accurate and stop misleading innocent buyers

They are very good

Worst experience..DO NOT GO HERE..lots of hidden charges..they won’t even give you test drive ..

Dealt with Les who was professional and forthright, good experience.

Respond to my request for information.

very good service!

The minute I arrived and the salesman came out I asked him that I'm looking for this car he instantly said "its sold", without even checking and tried to PUSH on me a toyota Avalanche, not even close to what I was looking for. Never again that dealer !!!!!!

Great detailed and quick

They were so helpful answering all my questions since I was 4 hours away and not seeing the car before buying it. They met us halfway to even sign papers. They went above and beyond.

Can’t say enough about this dealership. Tom and Paul were very accommodating. Went above and beyond to help us find a car. Extremely happy with our purchase. Definitely recommending Square One to our family and friends.

Tried to rip me off with apr I have over 750 credit they claim only one bank wanted to finance me cap one at 9% I went and got the same loan personally and got 4.3 apr then I had two other banks approv me at 4.4 apr I finally got a honest dealer who wasn’t trying to add their commission onto the banks APR and I got a 3.35 apr for a used auto.. do not finance with these crooks they may also get mad if they know your credit is gd

Good

Professional and speedy at responding.

Responded wright away, look forward to meeting salesmen at dealer.

Never got contacted for24hrs to have to reach out 24hrs later close to C.O.B. stating the vehicle was still in stock ..To be told the vehicle was sold the morning(opening)of my visit.

I spoke to Alexiss, she was great at providing me with details on the car in question, and setting me up with an appointment to see the car. She was very helpful.

Very nice staff even though vehicle wasn’t serviced before putting in showroom

I bought the car that I requested info about. The car is in great mechanical condition, despite a few minor repairs that needed to be done and some cosmetic stuff that did not take much to fix. The price for the car was unbeatable for the car that I purchased. I was very pleased with the customer service of all the staff that I encountered. Carlos was very friendly and patient with me, never pressured me and was very accommodating. My overall experience was excellent and I would definitely purchase from them again and refer others for sales.

I had a great experience handling business with the staff at Square One. My salesman Les was great. He is very hard working and very attentive.

Everybody was very nice, my sales man Jeffrey was awesome. He listened to my concerns and his Manger and his team worked very hard to get a deal i could afford. Great Team Great Service.

great !!! Quick and easy service, I purchased the car I wanted at Car Gurus best price possible.

Good

Dealership didn’t respond to my email. I called and besides the dmv fees, license, registration, taxes and document fee you will be surprised with a $1,900 “dealership fee”. Beware!

OK. They charge extra for inspection, repair, re-marketing costs. Therefore, the internet price is not the price you will actually get. The branded dealerships have higher upfront prices, but don't hit you with these nonsense fees. Therefore, you actually come out ahead with them. Reinforces the lesson that used car salesmen are 'used car salesmen".

Good

Excellent.

Very cooperative and the environment is very friendly. Les was the one who sold me my car and he was friendly and upbeat. Overall I had a great experience with this dealer

Square One Auto sold the car that was posted before I was able to get there; however, they helped me find another one. They ordered one for me so I didn't have to spend time looking. For a working mother of 2, this helped me out so much! I highly recommend Square One Auto.

Friendly people, fast responses

Square one prices the car lower than competion, to attract customers. Add all additional fees ($1895) in prep. Fees for example. Rip off, dont waste your time visiting.

Quick to respond, friendly, not pushy

I left a message through CarGurus. A woman called back and left a message on my voicemail. I returned her call. I asked her "What kind of warranty do you offer." Her response "I am not exactly sure." I say "okay. What are your financing terms?" She says "I am not sure." So I asked her to call me back when she has the information. She assured me she would call back within the hour. She never called. So I call her like five hours later and she tells me the car sold. She goes on to say they just got a very similar car in that day. She took my cell phone number and told me she would text me some pictures. It's three days later. Still no pictures. Terrible customer service! I'd rather pay a little more and deal with a knowledgeable salesperson. Very unprofessional.

Called back right away , very friendly.

Good

Bought a car from this dealership about 3 months ago. Compared to other dealerships, the price was as displayed online and they played no games and went straight to the point and made me a deal. Great car buying experience. Took care of the car before delivery as promised.

They got good cars but when i call them they say they have the car as shown in picture but when i went there they said it is sold. I called them like 20 minute ago.

I was ready to buy a car but towards the end of the transaction the finance manager secretly added more chargers making the car more expensive than what we agreed upon. Once i noticed i was being lied to, the finance manager started getting loud and denied everything. Becareful with this dealership, they try to confuse you into making you believe youre getting a low price.... BEWARE

Excellent

Was very satisfied with dealers .

They made serious effort to contact

They sent me information on this suv immediately .

I called up about a few vehicles that had relatively low mileage and were only a few years old. To my surprise I get a call saying that pretty much all inventory that was still on car gurus was gone. Then get offered to take a look and cars that were 10-12 years old

Great customer service and great Rep, unable to closed the deal see a lot hiding fee

Responded quickly. Plan a test drive after hoilday

I went to see a 2012 alpina b7. The Car was not ready. The rear wheel was heavyly damaged which was causing a noticeable amount of vibration at cruising speed. The salesman didn't know anything about the car.....

They claimed they would fix the scratches/dents on the car and put new tires on. They tried to give me the car without doing any work to it.

I emailed and spoke to Martin a sales several times. He is was extremely professional and was Genuine in trying to meet my need. The issue is I reside five hours away and have to plan my trips. Martin did contact me to inform me that Rogue had been sold. Due to my schedule, I have not taken a trip to Square One Auto. Martin suggested I go to their website.

My experience with Square One Auto was very good. The salesman (Jeffrey) was professional and very helpful. I look forward to doing business with Square One Auto again. Thanks!!!!

Bare and Switch, I drove 1 hour and called prior to heading to the dealer, sales person said “Yes come in” when I got there she informed me the car was sold then tried to sell me another vehicle, Stay away they have no integrity

Very impressed with this dealership, prices are great and the place looks amazing.. the finance manager worked around my budget and needs thanks again will recommend to friends and family..

The dealership was very professional and on point, i dealt Martin Marshall he was amazing, and Melvin was awesome as well, SQUARE ONE AUTO is the place to buy cars!!!!

Sales team was spot on about my inquiry

Great team at Square 1 Auto! They took the time to show me the car i wanted but most importantly they gave me various options for financing! From the owners to the sales team, what an incredible dealer! The absolute best in New Jersey!

Paul was amazing. He help me to learn how to buy a car. He taught me to understand that other dealers don’t tell the truth. There is a dealership in Elizabeth Nj that really didn’t treat me Fair and Paul said don’t worry I won’t treat you the way they did. As the deal was being worked he taught me everything and let me learn that buying a car is really not that bad. I’m a square one lover. This place is great!!!

Bait and switch is their MO! A car that sold over a week ago is still prominently listed as available for sale!! Good thing we researched the dealer and knew to question the TRUE availability of the car I wanted. Zero stars was not an option or else it would be my selection.

Their sales rep Martain helped me find the right Jeep with all the accommodations I wanted. He helped me secure the right price for my new Cherokee. Overall, this was a pleasant and easy experience. Highly recommended this dealership to anyone needing a new car.

I’m hoping to go this week or Saturday Olgis has been great so far!!

Nice Honda CR-V to want buy it but I am NOT paying for dealer fee and document fee totaled is $2,458.00 is not make any sense. I never heard anything like that. They just want huge profit $ for theirself is wrong, deal is off.

Dealership responded, but said car is in high demand and he was not willing to give car-fax of the car. They advertise lower price car to pull the crowd into their dealership, but try to sell other cars that they have in their lot. Overall I am very disappointed.

Although i have not got the car i was looking to find, i have found a better one. Jeffrey one of the sales man was very helpful and patient with me. He had mantain to give great customer service as well. Deffinetly would recommend people this dealership! Plus the staff is very nice.

Not honest people to deal with. Got there to see the car and guess what happened. They said the car has been sold. On Monday they call me to see when I could come to test drive the car. Please don’t trust this dealership.

After calling multiple times and getting confirmation from the agent that the car is available. I drove an hour to get the car and I was told that the car is sold. you kidding !! UNBELIEVABLE !!

great customer service

They get one star because is the lowest I can give. I went and look at a Honda Accord coupe EX-L V6 got approved by the bank. Everything was good to go. I was supposed to go sign the papers on Saturday February the 17 of 2018 and get my car. Ps I gave these people $500 to hold the card until I was able to go sign for the paper because I live and hour away and could get there. Friday night I get a call from the dealer telling me that the car that is supposed to be mine has been sold are you freakin playing with me. The funny thing of the matter is that the car is still available on the website. Now I have no car to go to work on Monday. These people are ridiculous very unprofessional. You don’t do that to people. People DO NOT GO to this dealer unless you want to waste your time and get played

Oleg was not friendly, rude, and very misinformed about the cost of the 2015 Honda Accord Coupe EX-L V6. He should work on his approach of responding to an email when he disagrees with an offer being made. An outdoor price presented should be countered or simply say the offer is not accepted not "If you can find an exl v6 coupe for that price. Please let me know and I will buy all of them.". A very unprofessional response.

I didn’t like the fact that before i and the sales guy came to an agreement on how much i could spend or if wether i wanted the car or not they DID A HARD PULL/INQUIRY ON MY CREDIT REPORT WITHOUT MY CONSENT!! WITHOUT ME SIGNING ANYTHING. I knew right away because i have the credit Karma app. And it notified me right away. When i asked them right there and then, they said: we don’t know what credit karma is talking about. I just walked out and left. My credit score drop a few points with all three credit reporting agencies.

Contacted them and said the vehicle was available they told me to come in, I came in and they said vehicle was sold the night before. I drove an hour for them to tell me that.

The call I received was swift and efficient regarding the car I gave an inquiry for. Car was in top shape and I scheduled a test drive. The dealership was beautiful with all their top featured vehicles. Overall, amazing customer service and business!

I had bad experience with this dealership they try to sell me a sold car already and on top of that they were trying to charge me more money for car that was worth less than what they wanted for it

respond quickly. staff amazing but I didn't like the car

They are good and nice. Always in time.

They got back to me fast and we were able to set up a meeting time!

excellent service

I called twice to confirm a specific car was in stock. I told them I was on my way which was over an hour and a half drive so i wanted to make sure it was available. When i arrived i was told the car was sold earlier that day. Its been 3 weeks and the car is still on their website as available. Horrible deceitful people.

when I arrived there I saw the car but it had a long dent on the right side so the salesman showed me a 2014 honda accord with 15000 miles. I asked him the price and he said $14900, so I told him it was too much for me, then he said $12900. so I agreed to buy the car but when we reached in front of the manager he said he can't sell the car for less than $15900. I decided to walk away but my daughter loved the car and started crying. he told us that the payments will be $398/mth. I told him that I can only afford 260/mth. we got the vehicle for $264/mth. I was not pleased with the deal but I bought it because it pleased my daughter who I was buying the car for. I didn't like how they played games with the price and that annoyed me. that is not the way to do business