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Southern Volkswagen Greenbrier
About Us
When you buy a new or used vehicle from Southern Volkswagen-Greenbrier, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits. Before You Buy, Give Southern A TRY!
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Today 9:00 AM - 9:00 PM (Closed now)
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1248 South Military Highway
Chesapeake, VA 23320
Our Amenities
- Saturday Service Hours. Customer Lounge with Complimentary WiFi. Handicap Accessible.
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Service Info
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Dealer Reviews
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Feb 28, 2025
Price shown and the price sent to me for my deal ($23,000 for cash purchase) when I scheduled the test drive. The price online was $19,900.
The price at the dealership was almost $28,000 plus paying cash they advised it would be $2,000. more, go figure.
The vehicle was a clean ID.4 and is priced right on your site, but the dealership is not honest and it leaves a bad taste in your mouth and for
the VW brand. I have advised VW Corporate on my experience and I know it is over no value since they are so big they do not care about
what the dealerships do with the pricing or really anything these days.
May 13, 2024
I received a prompt response and had a good conversation with the representative. Though the dealership was only five miles from home, after researching more about the car, I have decided to search for a 2022 Avalon Hybrid, a very different vehicle.
Show older dealer reviews 30
She said 11,000 for this car I said 2000 down or
1500 when all said she sends me a break down
saying 309 monthly for 66 months who pays
19000 for a 2012 Camaro where the 8,000 other
come
from she couldn't tell me " ughhhh your down
payment" she say that have nun do with that
extra 9000 I have receipt thhat she texted me
cause she
trying rob me!!!! Watch out now!!!
Oct 23, 2023
Very Responsive and helpful with my questions and requests.
Sep 15, 2023
The people were very nice but they
immediately tacked on $2000 in unwanted
paint and seat coatings, etchings and LoJack
all of which are done by the manufacturer.
Then the made me sit with another sales rep
trying to sell me supposedly upgraded
versions of the same coatings. They also
tackled on an $899 dealership fee that should
have been included in the list price for a total
of $3000 plus $2000 for title tax and tags. I
was able to get them to nock off most of the
unwanted upgrades but not the fee. All told it
went from a great price to a just an okay price.
Jun 9, 2023
The dealer was very patient and very helpful… even though I didn’t get this car. I will be try back again once I get things together. Thanks again.
Price listed online isn’t the actual price of the vehicle. $2100 in fees are added for stuff that wasn’t agreed to and not negotiable, this vehicle is over priced. I ended up finding a dealer willing to sell a brand new 2022 out the door for only $1000 more. Oh and delivery information is not accurate, they will only deliver within 25 miles of the dealership.
Apr 19, 2021
Good and friendly salesmen
Apr 15, 2021
Reply was outstanding.
Oct 2, 2020
Great response
Terrible, terrible.I will never buy from this company.They could not get the car,find the keys,we drove over an hour after there called to come up and test drive.1 star
Sep 16, 2020
Response from current dealership:
Thank you for letting us know about your recent experience at Southern Volkswagen. I apologize if our customer service did not meet your expectations. I have forwarded your comments to the General Manager who will use them for coaching and training our employees in an effort to prevent a repeat situation. Sincerely, Delisa Alvis
Nov 3, 2019
dealer did show another car. Asked me to come in and look around.
I am not shopping around, only seeking a 2012 Touareg, Lux, gray below
70K miles.
Nov 14, 2017
very satisfied
Jan 20, 2017
ok experience. not good negotiators. they sent me many emails about cars that i had no interest in, i was looking for a durango specifically and they are sending me emials about small cars, thats no even close to what im looking for, seems like they were insisting that i couldnt afford the durango so they were sending me cheap cars.
Nov 21, 2016
Got me into the dealership for the car on the internet that had "just been sold" to someone in their organization. However, it remains on the internet over a week later. Wouldn't negotiate on the price at all.
May 22, 2016
Excellent dealer interaction. Purchase price negotiated was right on and in my ballpark. Car is immaculate and has already been a delight to drive. Salesman Dave Hoopes was professional and did a wonderful job in describing all features of the car. In all I was completely satisfied with the purchase.
Apr 17, 2016
I was contacted but truck was not what I was looking for - still pleasant dealer to
work with.
Jul 3, 2015
Great service
Jan 21, 2014
they answered my email promptly. I went to look at the car the next day and bought it.
Aug 16, 2012
It was a bait and switch. They had no such car, nor did they have anything comparably priced as promised.