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Dealer Reviews

Based on 2 reviews
All reviews are verified visits to the dealer. – Learn More
1
Mar 18, 2026
This dealership was dishonest. They told me they had the vehicle which was advertised. I set up a time to come see it. When I arrived they told me it "just been sold." They then tried to sell me a different vehicle. I told them they'd wasted my time and they tried to make excuses. A few days later, the salesman texted me again and said the sale of the vehicle I'd originally inquired about fell through and they wanted to know if I was still interested. I told him I would not fall for their bait-and-switch again. He even tried to offer me a whopping $250 off a vehicle purchase. I will never go to Southern Auto again. Based on this experience, they're the old-fashioned dirty dealing type of operation.
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Sep 15, 2024
Quick to respond however the sales women was young and inexperienced, every question I had she couldn’t answer and/or needed to ask the manager for help. Was told the car had no warranty/as is. I wanted to make an offer and was told when I’m ready to buy we could discuss numbers. At this point I felt she was playing games with me. I made an offer anyway and the next day cargurus notification advised the car sold.
1 of 1 people found this review helpful.
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20
Jo
Jan 7, 2024
Dealer was Ready to help. I am waiting for price to drop.
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Oct 14, 2023
Called back in a timely manner. Friendly and helpful.
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Robin
Jun 23, 2023
Hall Nissan Chesapeake got back with me almost immediately. They were very responsive to my unique situation (I was traveling at the time I saw the listing for their vehicle, but very interested) They sent me a short video showing me the interior of two of the cars (two different colors were available). They were so perfectly accommodating. I went and purchased the car the following Saturday without a single hitch. The car(s) were both exactly as shown in the listing, The price was exactly as listed, the car was exactly as shown. The value was superb as compared to very same make and model almost anywhere else. My dedicated sales person Julian Delacruz was very patient and attentive showing me videos and highlights of the many complex features of the vehicle and recommending but not imposing maintenance options. I highly recommend this dealership.
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Jun 26, 2023
Response from current dealership:
Hi Robin, we're happy you found our staff to be so supportive during your experience here at Hall Nissan Chesapeake. Thanks for the recommendation, and have an amazing day!
Nov 26, 2022
Great.
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Nov 28, 2022
Response from current dealership:
Hi Sabrina, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
charles
Feb 8, 2022
Provided the car for me to drive. Worked with me on price. Unfortunately truck sold before I got back with the dealer
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Feb 10, 2022
Response from current dealership:
Hi Charles, we are glad we could help! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Mar 19, 2021
Excellent and professional experience representatives. Thanks for your help and for treating me like a professional man should be treated
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Mar 20, 2021
Response from current dealership:
Hi Bruce, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Feb 21, 2021
Contact me quickly and sent me a video of the vehicle.
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Feb 23, 2021
Response from current dealership:
Hello Laura, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!
50
Dec 24, 2020
I highly reccomend Hall nissan of Chesapeake. My sales person Eric king was phenomenal. He sent me a video of the vehicle I wanted which I thought was great. The purchase process was hassle free and fast.
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Dec 25, 2020
Response from current dealership:
Hi Risa, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thanks for the recommendation, and have an amazing day!
Jan 14, 2020
They got back with me very quickly
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Jan 19, 2020
Response from current dealership:
Thanks for your great review, and for giving our dealership such a high star rating! Safe travels!
Aug 23, 2019
They contacted me and sent a video of the vehicle I was interested in. I also received phone calls about their incentives.
1 of 1 people found this review helpful.
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Aug 28, 2019
Response from current dealership:
Hello Tena, we appreciate you taking the time to leave us this feedback. Our team is available should you require any extra help.
Jun 4, 2019
I went there just to look at the car and their sales man pitch was really strong..they seem to be a good dealership but I told the salesman I was not trying to purchase till later but he kept calling every week. Almost a pest but thx..I got a car from another dealership who was more patient
1 of 1 people found this review helpful.
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Jun 25, 2019
Response from current dealership:
Thank you for taking the time to review Hall Nissan Chesapeake. We appreciate all of our customers’ feedback, and apologize if your experience at our dealership was less than positive. Unfortunately, we have been unable to locate any records in our database for the name provided in this review. Our General Manager, Chris McConville, would like to understand the situation in more detail and address your concerns as soon as possible. At your earliest convenience please contact Mr. McConville directly at 757.673.8005. We hope to speak with you soon. Thank you.
May 10, 2019
it was great
1 of 1 people found this review helpful.
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May 21, 2019
Response from current dealership:
Lloyd, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!
Apr 6, 2019
Very helpful and informative.
1 of 1 people found this review helpful.
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Apr 16, 2019
Response from current dealership:
We appreciate your positive review about your recent experience with us! We hope to see you back again in the future!
Feb 20, 2019
I didn’t buy the truck, but go check out Jamar he is excellent!!! When I am ready He will be my salesman.
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Feb 25, 2019
Response from current dealership:
Thank you fro taking the time to let us know about your recent experience with us. We hope to be of service to you again in the future.
Best wishes,
Hall Nissan Chesapeake
Jan 17, 2019
Great people and good price. Bought the van. Would buy there again.
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Jan 21, 2019
Response from current dealership:
We hope you are enjoying your new van! We do hope we can be of assistance in the future. Take care!
Shonetta
Sep 8, 2017
Once I was helped, the entire team did everything they could to help me.
4 of 4 people found this review helpful.
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Richard
May 8, 2014
Brought this truck. Great
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Stephen
Feb 9, 2014
found and bought my car! Thank you
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Stewart
Jan 27, 2014
Definitely not honest, switched car fax report on car. Lied about car being in a accident. I would NEVER buy a car from them again!!!!!!! Stay away from them!!!!
1 of 1 people found this review helpful.
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Jeffery
Jul 6, 2013
Ok
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Jan 20, 2013
Hall Nissan Western Branch Chesapeake, VA: They list cars they do not have at a low price then try and sell you a more expensive car when you arrive.
3 of 3 people found this review helpful.
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