Southern Chrysler Dodge Jeep Ram Chesapeake

They acted quickly and was very personable. The internet price was the price I paid.

It was very friendly environment and Jake was very helpful with everything

My sales rep MJ was amazing.

Other than the shady attempt to add on some BS to the car price, the trade value was decent but still low. Fake paint protectant and lo jack that we don't want...Could have been close to a sale....still not as bad as a dealer in SC where they tried to charge twice for locking lugs, nitrogen, window tint and door edge guards...fyi...the car is still there months later.

Had the car I wanted, the price was good, the allowance was better than competitors and the people were great. Good overall car buying experience!

Replied to me in a timely manner.

I answered their call and told them I would be coming to see the truck on the weekend. That was on Wednesday. From Wednesday to Friday evening the blew my phone up, calling me six times a day. There were three different salesmen and they acted like they never sold a car before. I told them if they called me again I wouldn’t be coming in, and like clockwork, they called three more times over the next three hours. Infuriating. I probably would’ve purchased the truck if they didn’t act so unprofessional. Simply couldn’t take yes for an answer.

Everyone we met was very pleasant. Charles was the main salesman we worked with. He was great! He made sure everything was taken care properly before we left, all of our questions were answered, and even called a few days later to make sure I was still happy with my new car. Probably the easiest car purchase we’ve made. Thanks guys!

Great experience with a great sales person. Got me through the process quickly and painlessly

Great

Responsive, great communication. I have purchased and vehicle from this dealership before. Highly recommend.

Great service

Quick follow up

Made an appointment to see the vehicle on Saturday May 22nd, 2021 at noon. I will admit, I was a bit late due to traffic, so that was on me, however I called in advance to let them know this. I also got my friend to leave in the middle of his work day to come and look at the truck with me to make sure it is in good shape, as he is a Dodge/Chrysler mechanic and has a Ram 1500 of his own that he works on. We both arrive, and let them know that we have an appointment with Sam, one of the sales reps. I end up sitting at someone else’s desk for 20 minutes before anything is done because she’s too busy standing and talking to her co workers, and the guy I’m working with doesn’t even know that I pickedout a specific truck. There’s a text limit on this review page so long story short, I arrive and ask to see the truck. They said that it was transported to VA beach that morning for another customer. End up waiting another 20 minutes to figure out what’s going on and I’m told the truck is sold.

While I purchased a different vehicle before I even went to see the one at Hall, the internet department at Hall quickly responded to my requests, and was gracious when I informed them of my purchase elsewhere.

This team was responsive and friendly. Great to work with and I would highly recommend.

I procured a prompt response and customer service par excellence.

Sam, the sales person was very attentive and was very thorough in working with to to make my buying experience very good! I recommend her highly

Quick response, helpful dealer. Despite having to work through the process while I was several states away the Hall team did everything needed before (including addressing a trade in) and during so I was able to walk in and finish the deal fairly quickly. They were even able to get the licensing paperwork done with my home state (which is very challenging with the restricted hours during the pandemic).

Had appointment set up for specific time, I drove 25 minutes to said appt, contact person not even there, AND the vehicle I had been going to see had already been sold! Poor!

Horrible! Did not disclose all issues with the car. I wasted 4 hours to drive to see the car. Needed lots of work. Very bad when asking price was over average. Suspension issues, interior leather worn through to plastic, automatic truck not working, needed headlamps either reconditioned or replaced, engine oil leak needed to be addressed.

Priced to sell , transaction was quick and easy!

I didn’t purchase this vehicle. Cathy from the dealership did respond to my email the same day.

Pulled the old bait and switch. Verified and told me the car was there, got there, and was told car was sold, they had a vehicle with the exact same stats, color, mileage and trim package but wasnt a certified preowned. How could they sell the same car that's certified for 16,000 and then say they have an uncertified one for 18,700. They are scam artists. After visiting the dealership I was in email communication. Once I pointed out the obvious, they cut off all communications with me and have yet to reply. I know half the battle is getting you in the door but when they bait and switch and try and charge you an extra 2900, it will piss you off. The internet sales manager, Steve Evan's has yet to reply and the salesman, Jerome Gehrig, now seems afraid to talk to me. BUYER BEWARE. I thought Hall would treat me right since I bought my previous car at one of their dealerships but after this stunt, which sets a new low even for car salesman, I dont think I will ever return, SHYSTERS!!!!

Good dealership in the middle of a renovation. Very flexible with prices. Overall, a positive experience.

Avoid Hall and all their dealerships at all costs! I had a deal to buy a used Mustang. They sold it, but not to me! I rented a car, booked a hotel, called my insurance, and got a check ready to buy their car. Hall called the next day and said the car was sold! Worse they didn't offer to find me another car.

Very responsive and quickly sent videos of the exterior, interior and undercarriage to help me get a better understanding of the vehicle condition from out of state. Very professional.

First experience buying a car at a dealership and it couldn’t have gone any better. The entire team was professional and well organized. Look into their warranty programs, they’re legit.

Great experience Made me feel like family.

Experience was excellent. Car was everything they said it was . Salesman was great

They responded very wuickly.

Professional and prompt!

a+

Hey these guys were great I don't even live in Virginia I Live in Oklahoma but my son is in the Navy in Oceana Virginia car guru Send me updates of vehicles from that area and they sent me one from Hall Chrysler and it was the exact truck my son had been looking for and right around price so I called them up and they were even going to go pick him up and bring him to the dealership Since he had been on naval base without a vehicle he didn't have a way to go look for a truck. I called the dealership the guys were great they handled it great they were great to my son they helped him when I couldn't be there for him so these guys are awesome by vehicle from them. Thanks again Hall Chrysler

Very good dealership to buy from thanks a lot!

Didn't end up buying my car there but they were polite and helpful.

Got back to me, but truck was sold.

Awesome job! They bent over backwards to help get me what I was looking for.

Great