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Southern Buick GMC Virginia Beach
About Us
When you buy a new or used vehicle from Southern Buick GMC-Virginia Beach, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits. Before You Buy, Give Southern A TRY!
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Today 9:00 AM - 9:00 PM (Closed now)
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2375 Virginia Beach Boulevard
Virginia Beach, VA 23454
Our Amenities
- Saturday Service Hours. Customer Lounges with Complimentary WiFi. Handicap Accessible.
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The young man who helped me was kind and helpful. I 5old him the price I was looking at spending on a vehicle. He went and talked to the finance department. After some time he came back, with a much higher price for the vehicle, with a bunch of additional fees. I was interested in paying cash, however if I paid cash they were charging me an additional $1000, to pay cash! Let the price as it was. Tried to sell me some kind of additional coverage. The vehicle was priced at $25,995k and when they came back to me the price was a little less then $30k. I was disappointed, I was ready to paid cash for that vehicle.
Mar 23, 2026
Response from current dealership:
Thank you for taking the time to share your experience. I truly appreciate you recognizing the effort our team member put in to assist you—that means a lot.
I do want to sincerely apologize for the frustration you experienced during the pricing process. We always aim to be transparent and straightforward, especially when a customer is ready to move forward. It sounds like we missed the mark in clearly explaining the pricing, options, and how payment methods can impact the structure of a deal.
Our goal is never to create confusion or make a customer feel pressured with additional pr
More ...
I do want to sincerely apologize for the frustration you experienced during the pricing process. We always aim to be transparent and straightforward, especially when a customer is ready to move forward. It sounds like we missed the mark in clearly explaining the pricing, options, and how payment methods can impact the structure of a deal.
Our goal is never to create confusion or make a customer feel pressured with additional pr
Feb 9, 2026
Ashlee was great, she answered all pur questions.
The internet price is not the one they will offer you. They will act on extra charges that will add up to 4k. It’s not optional either for the ETCH 500, leather treatment package 900,LOJack 700, than 200 on non fees. Whatever that is.They won’t show you any documentation or paperwork for these items you have to get but they will throw it on the sheet. I wanted this car and they added an extra 4k to the price. I have A1 credit but they said these fees is what all the Southern dealerships add! I don’t know about you but 4k is a lot of money! It should be optional not mandatory. They have a great talk game but it’s not worth paying 4k in hidden taxes and fees. They will also try to make you feel like your family and they are losing money to make this deal. That is also not true!! RUNN go to another place that will be honest and straight forward.
Show older dealer reviews 26
I want to start by saying my salesman, Moose, is absolutely phenomenal. The total dealership experience, not so much. I made 2 - 5 hour round trips to go look at a 2019 Atlas. The car was leaking oil so bad the first time that we all were scared to start it up. It was puddling oil from underneath it and the car was in need of a detail. The sales manager Tim said they would send it to VW and filled up my car for the trouble. The 2nd attempt, we noticed the windshield had multiple cracks that would not pass inspection, and the dealership refused to fix or lower the price for a replacement. Moose is an awesome guy and easy-going salesman, but the cars they are trying to sell, is questionable. They said they do a 99-point inspection, but its doubtful. Also, if they try to sell you their Etch package, it is nothing but $500 stickers placed on the car.
Went to look at the vehicle cause the price was right dealer came back with the number it had alot of hidden fees like a low jack I don't need big brother monitoring my every move if I'm
Paying cash I should have the option for the add on,,s a low jack is for the repo man I'm not financing over all In the end the price was way off what I wanted to pay and I definitely wasn't desperate I OWN 5 vehicles im a Vet I wasted time and felt disrespected when the numbers came back what a joke this place robbing you
Went to view this vehicle twice. I scheduled a test
drive, and they were absolutely clueless. I was
lied to about this vehicle. I was told the keys were
in hand ready to test drive. Again, no clue when I
arrived. The manager reach out to make sure I
was had no issues, but he ignored my response
also. Thanks you for your hollow concerns Jay
Cunningham. They are just a numbers dealer,.
They were absolutely pathetic. I feel bad for the
sales reps for having to deal with the lack of
communication here. Oh well, I wasnât going to
do a review but they got me threes times. Donât
buy here if you want a professional experience.
Just my opinion and experience.
Jul 31, 2021
Great to work with
May 6, 2021
To be fair, they gave me the wrong address to check the car and I wasted a lot of time, but they call me back and and are willing to close the sale. I get a car from another place because I had a bitter taste, but I will give them a second chance in the future because it is a reputable dealer, and they try to make it straight.
Mar 15, 2021
Not happy because they ran the crap out of my credit an never have contacted me back I have messaged them an called an still no response. It would’ve been nice to hear what’s goin on with the car I inquired about. Or fix what they did to my credit if they not gona help me get a vehicle I will update my review when I get a call back from them even if they can’t help me
Feb 7, 2021
The friendliest sales staff of any dealership we’d been to thus far. Made it really easy to say yes to the Camaro. Joseph and Samaya both went above and beyond to make us feel at home and to make our buying experience the best it could be. Would definitely recommend to anyone to come see these folks. They are truly the best.
Jul 9, 2020
I was misled to believe that the vehicle was on a lot and after driving to reach my destination I was told by very nice salesman that the vehicle that is posted was not now or has it ever been at that location.
Oct 4, 2019
Everyone there does a great job to make me feel welcome. I bought this vehicle and
love it.
May 18, 2019
Great service overall even though I didn’t end up getting the landcruiser..Amanda is prompt and delivers for her dealership!
Oct 14, 2018
they were very prompt and helpful
Jul 15, 2018
Absolutely the worst dealer I have been to. I was promised a call back several times but nobody ever called me back. The info on the add was Incorrect and the sales supervisor not only trash talked other employees, but they were very unprofessional to me as well.