Southern 441 Nissan

the best service I've ever had. super transparent and I really liked the person who sold me my car. Catrina Osias I recommend that you seek her personalized service!

Leah was fantastic! Contacted immediately after submitting for an appointment. Was able to get in and test drive and purchase the vehicle without any hassle all within a few hours.

Nakia Cambell-sales rep handled/helped me through the purchasing process of my vehicle. Great experience overall only hiccup was the transport company that should’ve delivered my vehicle by this Friday. Unfortunately I had to run around and find out and confirm when the vehicle was to be delivered several times at no fault of Nissan.

Great bought it

Leo Barquero is willing to go above and beyond to ensure customer satisfaction. In the beginning, I was sold a car without mats and ant infestation. He made sure the car received a full detailed and brand new mats. Thank you!

Excessive Dealer Fees & Charges - Added a $1973 reconditioning fee to a 2020 Equinox with 11K miles plus a dealer fee of $799.99

Very responsive and helpful

The enitial response was good. But when I responded to get more info, they failed. Didn't hear back for several days. By then the car supposedly sold. Tried reaching out to dealer again, this time no response at all.

Worst dealership ever. They tried to sell me a car with bad tires and wouldn’t consider replacing them, then jacked the advertised price with$2k phony dealer fees.

They were very helpful, about the truck that I was interested in. Thank you!!

Dove contacted me right away. Even did a quick video tour of the vehicle and emailed it pending photos being posted. Very helpful.

Friendly service, vehicle was as described. Purchasing process was a little lengthy, but they got it done and within the parameters I wanted.

good

Southern 441 Nissan was very easy to deal with. They were fair and honest in the negotiations and make the entire process less painful then I’ve ever had buying a car. Leah was the best salesperson

"Did you read the fine print?" That's what I was told by the sales rep Leah after driving 1hr and 5 minutes to see a Nissan Titan pro 4x. Why the low score review? 1. The condencending question and 2. Their total asking price of $67,000 not the advertised priced of $47,773. I was told I can get a discounted price after the "rebates" which is not specified on how to qualify. So I asked, "Couldn't you have told me this before I made the drive here?" We communicated twice via email and twice on the phone , at no point during our conversation was the current asking price mentioned. The truck wasn't even there on the lot becuase the dealers manager has been using the vehicle as his own personal vehicle. Why would you mark up a vehicle by 20k that is already off lot in use by someone else???

Too many extra fees: $986 Dealer fee; then extra $1000 for a 'certified inspection fee' immediately raised the price by $2000, then add tax and suddenly not such a great deal when price went up $3500 before I even saw the car.

great people

Very helpful and courteous. Unfortunately we couldn’t close the deal Bc of pricing.

This Major Dealership is fraudulent. The price for the vehicle is wrong, it's false advertising. Also, they will not fix the vehicle because it's not a Nissen. The buyer has to pay more to fix at the BMW dealership. They insist on selling the vehicle with one key. A vehicle with one key is at risk of being stolen. And the sales representatives were rude. They want to take advantage of the consumer at all costs. I never saw so many fees yet and I've financed a few vehicles. Lol.

Kept in touch I do d not go

441 Nissan did respond and we did work out a deal. Dove Carter was extremely professional and very helpful. Steven Bass, the VIP sales manager, seemed like he didn’t know what was going on though. There were too many middle men. Carlos, the finance manager did an assumptive close on me by adding in warranty that I didn’t ask for along with gap when I could’ve gotten that at my work. Although I can’t really complain because I did get a decent price on it. That being said whenever the driver showed up to pick up the car for shipping they let him leave without leaving a phone number or business name or anything. Also whenever the car arrived the seat Adjuster was broken and the car was in need of an oil change already.

The sales representatives were very nice. It did take a while for them to respond. In fact I called at 9am and they said they would call back. I had to reach back out to them at 4:30 pm. Then they worked up numbers for me and they added almost $2000 non negotiable "reconditioning fee," which was not explained well and killed the deal. Why artificially lower prices online only to surprise the customer when they try to purchase. Very poor business model. The salesman said he was being transparent. He was... the listing on their website and CarGurus was not. Out the door at almost 4k over listing price on 11.4 k price. Excessive at best. Be prepared to be gauged.

Excellent response time over the internet. Really nice folks. Would definitely consider buying from them!

They should tell you all the dealer fees , handling fees up front. The $12,800 car was $17,500 out the door. Unethical.

Very responsive. Sales associate continues to reach out.

They have the car listed at a low price to get you to their showroom but it is a scam, you cannot buy the car at that price. They add other fees such as preparation fee $900, dealer fee $900 which when added to sales tax and government fees took the total to almost $17000. This is a very large dealership, they should not be playing these games like small dealers, be up front as to what the car is really selling for so people do not waste their time in going to the dealership.

They contacted me via email and was very detailed I am currently still shopping but I would consider this my final place to shop so far.

They claim a life time warranty but then recanted on that once I asked questions of what it covers

Haven't been able to make business with the dealer yet, but they contacted me right away, I was informed about my inquiry as expected, no preassure nor unsane calls. Very professional so far. Hoping to get the car we've been looking for.

Reponse was very quick. They kept me informed daily.

Matthew contacted me right away great customer service

My experience was good

Would not negotiate months ago and then ended up selling the car for less than I asked. Not a good way to earn business. Responses from this dealer were disrespectful and sarcastic each time I contacted them regarding the vehicle. Never would I buy from this dealer because of this.

Communication is good. Watch out for “fees”. Added nearly $4000 in fees to a $9000 car!

contact was basic - price did not reflect all the dealer 'fees' that added some $900-$1000 to unit cost - deceptive in my view.

Very nice communication. Got several replies. Although we didnt complete a purchase they were helpful and pleasant.

Very informative and polite. However I decided to buy elsewhere through no fault of theirs.

My son bought his first truck from here.. it was a great experience, Rick Alvino and Tony both were great! It was a relatively fast experience and I would definitely go back and buy again from them! Thanks guys!

Very responsive and answered all my questions

Excellent

Good and reasonable sales experience on a low mileage Certified Pre Owned 2017 Frontier. I would of given higher rating until finding out getting a second key and fob cost close to $300.00 dollars and they wouldn't give me a vehicle owners manual.

I inquire about a car over two weeks ago they finally contact me and said it was sold

Good

The sales staff is either incompetent or dishonest. Buy from some where else!

They responded in a timely manner and were very courteous. I don't like overly agressive salesmen and they were not. They seemed very honest.

i had a good time when i purchase my 2002 ford explorer sport strac 4 dr std crew cad sb

Friendly and helpful

Bad experience! After making arrangements to drive a car that was "being detailed just for me" with keys that "were being held aside for me" after car was loaned out as a repair replacement sales guy called to tell me the car was sold. Fortunately he reached me before I made the hour and 45 minute drive, otherwise there might have been bloodshed :) Nothing is impossible, but I highly doubt I would do business with them again. They would really have to make it worth my while and I don't think that's going to happen.

worked well with me, decided not to get the car though.

Dealer responded within the hour.