South Shore Chrysler Dodge Jeep RAM

Big respect to Larry ,he was very professional ,no gimmicks and my car was to go. I’ll definitely go back to him for my next purchase

Very aggressive and Completely unorganized. I had several phone calls every day from four different sales reps none of which really wanted to sell the car. I asked if we could negotiate the sales price I was told no and they weren’t interested in doing any business any longer

This dealer misrepresents all of their cars. They claim the used cars have way less miles than they actually do and they advertise cars that are not in stock. Buyer beware

Terrible experience. Contacted the dealer yesterday and was told the car was available. Sent a text this morning saying I was on my way and asked for an address and confirming the car was still available. I had explained I was only interested in this vehicle and was traveling from 1.5 hours away and asked they let me know if the car was sold. I was half way there, stuck in terrible traffic so I called the dealership to verbally confirm the car was available. I was told the car sold the previous evening. This is a bait and switch dealership. I confirmed this when my husband inquired about the same vehicle while I was driving home and they told him it was still available. DO NOT WASTE YOUR TIME OR GIVE THIS DEALERSHIP YOUR BUSINESS. They cant be a quality dealership if they have to resort to lying. I wish 0 stars was an option.

Great

contact was made from dealer, both by phone and email. The price was higher than i could fund, so no purchase was made.

Good existence

we eventually chose a Durango but they were very helpful

Loved my sales rep, knowledgeable, and helpful

Good service. I did not buy from them but will consider them again if I find the right car.

I called and they told me they had the vehicle available. I drove over an hour to test drive it and it wasn’t available. They tried to sell me another make of car. Scammers!

Larry burkehart is a pleasure to work with and love the straight forward pricing. None of that used car dealer bs.

Great service I was very happy purchasing my Jeep from this dealership

dealer was not easy to work out out of state purchase,, dealer wanted me to fly out to consummate deal???

Very friendly and professional dealership. They didn't play the usual games with hidden fees after the settled price. It's hard to find a dealership that doesn't add on huge fees. No added fees and a good quality used car is what I was looking for.

Contacted me the next morning (I emailed them after hours). They were very helpful.

Very helpful Unfortunately too far away

I never came in for a test drive but the were very pleasant and professional on the phone.

helpful and contracted quick

They were very nice and professional but, the car that I wanted was already sold.

Very friendly staff. They made the process very easy. Great deal on my Ram 1500. Everything was as advertised.

Very good

Tony was very nice and helpful for me being an out of state customer. I have been very pleased with the customer service!

Answered all my questions by email and phone. AAA+

Terrific! Bought the car and everything went well. Gave me a fair trade. No fuss, no muss.

They called me right away and had Jeep ready for a test drive. I decided to get a 2018 so did not go for a meeting

Less than stellar. Car was very overpriced, and they were not willing to negotiate...at ALL. Saw a different salesperson than the one that contacted me. Car was a 'fleet vehicle' according to Carfax, with 4k miles on it. Looked like much more, from the numerous scratches, small dents, and paint imperfections on it. I scrutinize used cars very closely and carefully. Very fixed on market price according to the mileage, unwilling to take into consideration numerous physical imperfections. Bought a similar car, 2 years older, in much better condition, even though it had 10k more miles on the odometer, elsewhere for thousands less. Lone positive, very good hot chocolate.

I saw a truck on their website and arranged to go see it. After I got there they told me the car had been hit by a snow plow and I couldnt view it. They assured me it was just the bumper and it was being fixed. They told me they would contact me with updates. They never did. After almost a week of waiting I called Steve who got belligerent and angry with me and eventually said the car "took a hard hit" and was not repaired yet. It was a 2013 black laramie and the price on the vehicle later increased on the website. Very SHADY. Would not recommend this dealer.

Amazing experience.. great deal .. great attention .. the salesman very friendly and professional .. I defiantly recommend the dealer

Horrible experience. Agreed on a price with salesman only to have manager to change price. Agreed on a higher price with manager left a deposit and couldn't get the dealership to send a revised purchase agreement reflecting the deposit. It was a simply modification and was told repeatedly they would make it right away and then never did. After two days withdraw my deposit and went elsewhere.

Sales staff was great to deal with , very knowledgeable and polite. Made my experience of buying a new car worth the trip , I would recommend this dealer to friends and family.

Excellent sales and finance experience drove down on a Sunday to look at a used jeep on the lot from 3hrs away and it was there waiting for me all ready for the test drive, decided I wanted it and they all went above and beyond to get me out the door that day. Thanks Sammoy and Tom!!

Replied to my initial inquiry in a very friendly and professional manner, but did not reply after that.

Not very helpful; person on the chat connection simply kept referring me to their website and could not answer very simple questions. A little disappointing as I would need to drive over an hour to see the vehicle in question.

Dealer responded over a week later with wrong information on the car ......

Customers Service Great. Sales Person Terrible. He was more interesting in selling me New Jeep rather than what I want.

I made an appointment but still had to wait some time before I was seen by a rep. It was much different than other dealerships, no desks, just tables and chairs strewn about and a rep came to your table when one was available. Seemed a little unprofessional. Our experience with our rep was a fair one. He was a nice man but also unprofessional. I did find out a decent amount of information on the car and test drove it. But we did not end up making the buy. I have received at least 1 call a day from the sales rep. since we have been there.

Prompt response. Salesperson very helpful.

Called dealer to inquire if car is available. Made appointment to see. They called 2 times to verify. When I got there they said the car was in service and not available. Looks like Bait and switch

Delt with Lori and Sam. They put me into the perfect car . great deal will recommend to family and friends.

I drove all the way from New Jersey to see the truck, at first he didn't even know he had it in his inventory . they pulled the truck out front let us take a test drive and then when we get back they tell me it was sold this morning but there was no sold sticker on the vehicle. I had a feeling that the sales person was lying to me to sell me a new vehicle. Typical sales tactic in the industry . This is what's Stealerships do. At that point they tell me they can put me into a 2015 ram 1500. I asked what is the best price they can do on the black and black truck they tell me $41,000. I told them that was too much for me can he ask his manager for a lower price. Then the manager comes up and says he will give me a white 2015 ram 1500 Laramie for $52,000. At this point I realize they are not even listening to me they just want to do what they want to do and that was take me to the bank. At this point I just walked out and realize what a waste of my time. On the way home and three days later I get a call from a finance manager asking me when I will be in to look at the truck. They didn't even document that I came in that day. Today I get an email from Car Gurus asking me about my experience. Well the dealership lied to me the truck was never sold in fact they never even took a deposit on it. If you look on the website today it is still available. I found a better truck in New Jersey and the dealership was fair. I will never even drive past that place again. they are horrible, unprofessional and worst of all they lie.

good

I bought the car from this dealership,there service was quick and I had a good deal for the vehicle. I took the car for a test drive,I informed management that the vehicle needed brakes,two front tires and a tail light was damaged. I was informed that the vehicle had passed inspection,in terms of the pads. However,I spent $605 on pads/disk back and front! This should had never taken place,considering that people are put in harms ways with this practice. Furthermore,I called today for an update on the two front tires and the taillight . After eight days of having the vehicle,it still needs two front tires and the tailight replaced. These items were written on the bill of sales,for replacement! I must add that the sales rep and financial manager were very good individuals!

Very good