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Dealer Reviews

Based on 5 reviews
All reviews are verified visits to the dealer. – Learn More
Feb 19, 2026
The staff was nice and friendly
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ronnie
Jan 21, 2026
Said a salesman would be contacting me, they never did?
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Jan 23, 2026
Response from current dealership:
Hi Ronnie, its looks like you provided your email address and we did email a couple times. Please check spam or reach out to us at 314 416 8200. Your business is very important to us. Thanks for your feedback.
Apr 16, 2025
Awesome communication and customer service
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Mar 28, 2025
Great overall experience, I live in Tn and they made everything easy. Honest and helpful folks
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Mar 15, 2025
They responded properly to my request
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20
Jan 24, 2024
Keeps in touch about the vehicle I inquired about. But no pressure to buy or visit. Nice dealer.
2 of 3 people found this review helpful.
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Dec 9, 2023
Very good dealer and I would buy here again
3 of 4 people found this review helpful.
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Cathy
Oct 2, 2023
Pretty nice
2 of 3 people found this review helpful.
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Apr 17, 2023
Drove 30 minutes to see this car and the car was didn’t have leather seats, navigation, back up camera or premium sound system. Sales person apologized but the information hasn’t been corrected here or on their website 4 days later.
3 of 4 people found this review helpful.
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Nov 26, 2022
Chatted with Deric. Very knowledge and friendly. Thanks
3 of 3 people found this review helpful.
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Sep 30, 2022
Burton, Larry, and Don were amazing! Very helpful throughout the process and kept me informed on what was going on throughout the process. We were on the lot for less than 5 minutes before Burton approached us. Will definitely be back for my next truck!
4 of 4 people found this review helpful.
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Louscious
Jun 30, 2022
Burton was really helpful. I highly recommend South County Auto Plaza.
3 of 3 people found this review helpful.
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almedin
Jun 17, 2022
Worked with Deric. Quick reply back and had the information I needed. The car was clean when I arrived and ready for my test drive appointment. Ended up going a different direction but overall enjoyed my experience at the dealer. Would go back again.
3 of 3 people found this review helpful.
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dean
Jun 13, 2022
Awesome!
2 of 2 people found this review helpful.
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Jun 13, 2022
Folks were friendly, professional, and easy to work with.
2 of 2 people found this review helpful.
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Mar 27, 2022
I had a great experience buying my 2010 Range Rover from South County Auto Plaza. There was no pressure to buy. All of my questions were answered and they worked with me on everything I wanted. The salesman, Jeff was outstanding. It was by far my best experience buying a used car from a dealership. When I'm in the market to buy another used car, I will definitely go see them first.
5 of 5 people found this review helpful.
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Adam
Mar 17, 2022
This dealer is not worth the time to buy a vehicle from they lied to me about my 2003 Ford Thunderbird they lied about the air conditioning the tires were bad and I'm still fixing other things so I would not do business with this dealer
5 of 5 people found this review helpful.
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Oct 13, 2021
Everyone was really nice to me and helped me get into what I really wanted.
1 of 1 people found this review helpful.
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Sep 4, 2021
Deceitful tactics. Wasted my time, tricking me into driving 25 minutes to see a vehicle they had already sold. It took 10 minutes to even find that out, because they wanted my full name, phone number, email, etc just to "be able to tell you if that vehicle is still available." When the salesman went to go "check with his manager" I walked out. Tired of trashy dealers.
14 of 14 people found this review helpful.
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Eddie
May 6, 2021
Very easy to work with, honest people
1 of 1 people found this review helpful.
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Apr 22, 2021
Everyone there is nice, they just did not have what I was looking for in my price range. *repeat customer*
1 of 1 people found this review helpful.
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Mar 17, 2021
Good
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40
Jan 19, 2021
very friendly and outgoing, did an excellent job of contacting potential customers and staying in touch. I ended up ultimately not buying the truck due to personal financial reasons, but the dealership did a great job of making sure that I got all the information I requested. Would definitely recommend them.
2 of 2 people found this review helpful.
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Clyde
Jan 6, 2021
Really nice straightforward experience with South County Auto Plaza. Jeff, my salesman, answered all questions and stayed in contact with me in a courteous manner. Both he, and Larry (the finance officer) provided options best suited to my needs. I recommend South County Auto Plaza to anyone looking for good car at an honest price with no hassles. Thanks guys!
2 of 2 people found this review helpful.
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20
Dec 30, 2020
Yes they did respond very quickly even on Christmas Eve. They had just received the vehicle a day or two before and the salesman took the time to take pictures and send them to me.Unfortunately for me the vehicle was so popular I couldn’t get there quick enough to make the purchase.
2 of 2 people found this review helpful.
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Sep 27, 2020
I drove two hours from home to come check out this car. The pictures look great and on the website it reported no hail damage and no wrecks... When I got there I noticed many things wrong with the car. It had obvious hail damage and a huge crack in the back, along with stains on the ceiling and a broken vent visor. They did however offer to fix the damage and were friendly, but the damage was not reported on the website and would have been nice to know about before driving two hours away. I was very disappointed.
10 of 10 people found this review helpful.
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Sep 11, 2020
Not to much time went by before someone responded
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Ronnie
Sep 11, 2020
Quick response But sold before i could get there
2 of 2 people found this review helpful.
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Jim
Jun 2, 2020
Okay, a pretty good experience, but the post above was not clear about the fact that the price does not include $1,000 down, so the price was actually $5,766, not 4. That being said, they've been easy to deal with, and I'm fairly happy with the vehicle so far.
2 of 2 people found this review helpful.
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Maurice
Apr 16, 2020
They didn’t continue assisting us at all. They just left us with no responds. It was very poor customer service. We didn’t know if were approved for the car or not.
4 of 6 people found this review helpful.
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Apr 12, 2020
Awesome
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Mar 11, 2020
I purchased this car and the Team is first-rate all of the way. They take pride in providing a great experience. They follow up and they do exactly what they say will do. I’m from California and this car was shipped to me and they ensured my paperwork and my car were delivered on time. There attention to detail set them a part from many other Car dealerships. I highly recommend this location.
3 of 3 people found this review helpful.
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Ron
Nov 14, 2019
Nice
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Oct 19, 2019
They good , the price on the car wasn't it tho ! But this car is sold ! Thanks CarGurus you helped bck then & Now !! Love u
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Robert
Aug 16, 2019
Vehicle had dents on the top. Dealer was polite and courteous but the car wasn't worth the money
4 of 4 people found this review helpful.
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Jacqueline
Mar 2, 2019
They were quick easy and understanding. They got me the car i wanted and worked with me on the payments. I would recommend going here.
2 of 2 people found this review helpful.
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Mar 1, 2019
I talked to them on the phone and discovered that the truck didn't quite meet all of our specifications. They were courteous on the phone and helpful. We didn't buy from them or have any other contact with this dealership since the truck didn't meet our qualifications.
6 of 7 people found this review helpful.
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Zane
Feb 28, 2019
Would give zero if I could. I wouldn't do business with them nor would I recommend them to anyone. We had plans to come in and look at a vehicle. We had been speaking with Larry about the one we were interested in and informed him that due to our work schedules, there was a specific day(5 days later) that we could make it in to look at the vehicle. Since the vehicle we were interested in had been on their lot for four months per cargurus, we asked if it was possible for them to hold it until we came to look at it. We got to the day before we intended to go to the dealership when we confirmed with Larry at 3:39 PM that we were coming in the next morning at 9 and that the car we wanted was still there. It was and he said he would have it ready for us to see. Fast forward to about 8:30 that night. We filled out the online credit app to save time the next day. At 930 Larry informed us that the car had sold that night. Really?? I informed Larry I would take my business elsewhere.
12 of 18 people found this review helpful.
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Carol
May 24, 2018
Great conversation! awesome deal. Thanks, have a great day!
3 of 4 people found this review helpful.
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Roberto
Apr 6, 2018
Great
1 of 1 people found this review helpful.
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Brya
Mar 15, 2018
They responded right back to me I’m going to visit soon
0 of 1 people found this review helpful.
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20
Dec 9, 2017
replied to my inquiry
1 of 2 people found this review helpful.
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Jarvis
Oct 28, 2017
Very helpful and contacted me quickly
3 of 4 people found this review helpful.
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Amber
Oct 3, 2017
Emailed immediately. Once I told them what exactly I was looking for i got several more vehicles sent to me, but not at all what I had told them I was looking for.
5 of 6 people found this review helpful.
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Oct 3, 2017
Response from current dealership:
Hi. Sorry for your disatisfaction but I'm having trouble understanding where we went wrong. I'm sorry we didn't have the car you requested. I don't understand why that would give us a one star review.
daryl
Aug 18, 2017
Contacted me quickly. Met Mark and drove vehicle. All good but car was an S vs. adv as SL
1 of 2 people found this review helpful.
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Christie
Jul 25, 2017
It was good
2 of 2 people found this review helpful.
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Mario
Mar 24, 2017
Exellant
3 of 3 people found this review helpful.
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Mar 15, 2017
good they called me and followed up, I will be able to go to lot in a couple of weeks but follow up was good
3 of 3 people found this review helpful.
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Sandra
Feb 27, 2017
Very responsive and willing to dig deeper to make the sale.
3 of 6 people found this review helpful.
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Feb 19, 2017
They followed up and gave me all the information I needed .. I went in a test drove the car.. it turned out I didn't like it but they were good .. I'm going back to see another car tomorrow .
1 of 5 people found this review helpful.
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Feb 16, 2017
Ended up buying the truck. Was exactly as described. Just didn't read the fine print about the 1000 disclaimer
5 of 8 people found this review helpful.
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L
Jan 23, 2017
We had a great experience. My salesperson Burton Milberg is very professional and friendly. We highly recommend them.
3 of 4 people found this review helpful.
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Trista
Jan 15, 2017
Staff was friendly and quick to respond to any and all questions I had. Nice guys, nice cars, great service. Happy I chose South County Auto Plaza.
3 of 4 people found this review helpful.
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Dan
Jan 13, 2017
I never thought it could be so much fun buying a car ! Everyone was very helpful and knowledgeable. Best experience ever.
2 of 3 people found this review helpful.
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Terry
Jan 13, 2017
They had a good selection of vehicles to choose from and we're very friendly. They were fairly quick with the financing process also.
3 of 4 people found this review helpful.
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ron
Dec 5, 2016
Drive 125 miles 1 way and jeep was not as described it had over 10,000 more miles than stated and when you got over 35 miles per hour the steering wheel shakes so bad you have to stop
11 of 13 people found this review helpful.
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Jan 7, 2017
Response from current dealership:
We are sorry you were not happy with the Jeep. It has a large lift kit with large tires. After you left we did a suspension repair to correct the problem. Please come re- drive.. thanks
Tim
Jun 3, 2016
Not willing to work with me . Even though they do lot financing they will not finance me as I am out of their small radious even though I offered to let them auto withdraw my payments from My bank account .
4 of 6 people found this review helpful.
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Jan 7, 2017
Response from current dealership:
I apologize that we couldn't come to terms on your financing. We work with everyone and offer guaranteed credit approval. Where you live has nothing to do with financing, Please contact us as if unsure who this post is from and let us take a look.. thanks
Lyndee
Apr 8, 2016
They immediately texted me after 10 p.m., which I didn't really like, but other than that no major problems. Just went with different car.
1 of 3 people found this review helpful.
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Jun 4, 2016
Response from current dealership:
We have immediate response to show that we want your business. It was a text not a call. Never had complaint for responding too quickly
Laura
Feb 25, 2016
The specific car that I emailed about, the only one I was interested it, was not at the dealer when I came in. It was the only one I was really interested in and inquired about. After the sales rep texted me, I texted him back and told him I would be coming in Saturday around noon. When I got there, the cars was not on the lot and I was told the Sales Manager's wife had it. If that was the specific car I was coming in to look at, why would you let your Sales Manager's wife take it off the lot?
4 of 5 people found this review helpful.
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Jun 4, 2016
Response from current dealership:
I do apologize for this issue, however we could of gotten the car there within 15 mins. It was not far away.
Marty
Jan 1, 2016
Good job sales person and manager
1 of 2 people found this review helpful.
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Michael
Oct 12, 2015
Good guys. Good deal. I bought the truck! Ask for Marty Ray
1 of 2 people found this review helpful.
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Emilee
May 7, 2015
I’m happy to say South County Auto Plaza has knowledgeable people, who are positive they can place you with the car you’re looking for in the price range you can afford……Thank you South County Auto Plaza  Emilee 
1 of 2 people found this review helpful.
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Jason
Oct 20, 2014
I bought the car...
0 of 4 people found this review helpful.
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steve
Dec 18, 2013
The folks at South County Auto worked with me like no other dealership. I bought the car I wanted!
0 of 1 people found this review helpful.
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