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Dealer Reviews

Based on 3 reviews
All reviews are verified visits to the dealer. – Learn More
Jul 20, 2025
Friendly service.
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Jul 22, 2025
Response from current dealership:
Hi Linwood, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
Toni
Mar 25, 2025
I drove 2 hours to test drive the car. I wanted to purchase the car but they tagged almost $3000 onto the posted internet price. Bad advertisements if you ask me. They offered to take off 800 of the $3000 but they should have sold it as they advertised it. Stay away from this place. I only gave a two star because they were nice even though they were trying to rip me off.
2 of 2 people found this review helpful.
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Mar 29, 2025
Response from current dealership:
Hi Toni, thank you for taking the time to leave us feedback about your experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (704) 912-0331 and we will do our best to make this better.
Nov 19, 2024
Very pleasant sales person contacted me.
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Nov 21, 2024
Response from current dealership:
Hello Donnie, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Mar 1, 2024
Did not end up buying a car here but the service and response was great. Neil was wonderful, very polite and didn’t pressure us. I appreciated all his help and we stayed in contact until I found a car that better suited us. He seemed genuinely happy for us.
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Mar 6, 2024
Response from current dealership:
Hi Bethany, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at South Charlotte Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Whitney
Feb 13, 2023
I ended up taking this car home. Great so far. Service wasn't fast but I did go in knowing what I wanted which helped
1 of 1 people found this review helpful.
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Feb 16, 2023
Response from current dealership:
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Eric
Dec 24, 2022
They are great people.
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Dec 26, 2022
Response from current dealership:
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Chuck
Dec 14, 2021
Very nice to deal with. Helpful. Struck a good deal.
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Dec 15, 2021
Response from current dealership:
Hi Chuck, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
Jul 18, 2020
Neal the salesperson did a nice job. He was professional and not pushy. I got the price of the car that was advertised. No extra warranties were pushed on me. Probably the fastest experience that I have had in buying a car--I would return to this dealership without reservation.
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Jul 22, 2020
Response from current dealership:
Thank you so much for your kind words about your experience here at South Charlotte Hyundai. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Marie
May 28, 2020
Phillip Oden the salesman was very helpful he delivered th carf to ma and explained the safety features and how to use them
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Jun 3, 2020
Response from current dealership:
Thank you so much for your kind words about your experience here at South Charlotte Hyundai. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Dec 4, 2019
Fast response
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Dec 11, 2019
Response from current dealership:
Thank you so much for your kind words about your experience here at South Charlotte Hyundai. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Kevin
Oct 16, 2019
Great
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Oct 17, 2019
Response from current dealership:
Here at South Charlotte Hyundai, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!
Jul 30, 2019
Went up there last night and saw the car and the salesman was really nice it just wasn't for me.
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Aug 5, 2019
Response from current dealership:
Hello, thanks for your praise and kind comments about our team.  If you're ever in need of more help, please let us know. Take care.
Jan 5, 2019
Dealer responded and quoted a price on last Hyundai, but we ultimately decided on another brand.
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Jan 11, 2019
Response from current dealership:
Craig, we are so happy to read such a great review about South Charlotte Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Erin
Aug 2, 2018
Terrible experience. I talked to them on the phone. I drove all the way down there for them to add another $4000 to the price after I test drove it. They would tell me one thing and then send a different guy in who would tell me something different. It was way to much hassle.
10 of 10 people found this review helpful.
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Aug 20, 2018
Response from current dealership:
We are sorry to learn that your visit to South Charlotte Hyundai did not live up to your expectations.  Although we are not used to getting reviews like this, we take them seriously and would like you to know that if you give us the chance we will do everything possible to make it up to you. Please reach out to us at (980) 224-5870 so we may identify ways to improve your experience.
Mar 27, 2018
Contacted me the same day. Very nice caring and willibg yo help anyway possible.
0 of 1 people found this review helpful.
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Mar 29, 2018
Response from current dealership:
Natasha, your positive review means a lot to us and we're happy we could help! Please let us know if there is anything else we can do for you!
Mar 25, 2018
Easy to work with but very unprofessional and unorganized. They forgot to give me my warranty paperwork, my remote key to the car had a dead battery. I was also told when I called that the car I was purchasing would have a full tank of gas. It was less than halfway. I was told they would spend time with me showing me how to work all the technology. I had to ask for someone to show me, he spent a quick 2 min going over the car. I left very confused and questioning if I had just made a mistake. Not quite the experience I’m use to when purchasing a car.
8 of 8 people found this review helpful.
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Mar 29, 2018
Response from current dealership:
Thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (980) 224-5870 to share more details about your visit so we can make things right.
Dec 16, 2017
Car was covered with dust and bird droppings After I drove almost two hours for a scheduled appointment
4 of 4 people found this review helpful.
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Roger
Oct 5, 2017
Spoke with Tiara Clinton, she was very pleasant and knowledgeable-
1 of 1 people found this review helpful.
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May 8, 2017
Although I went in a different direction, the dealership did follow up on my inquiry. No other interaction otherwise.
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20
Mar 29, 2017
Great
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Jen
Jul 29, 2016
Good response time.
2 of 2 people found this review helpful.
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Sep 9, 2016
Response from current dealership:
Thank you. If we can assist you with anything in the future please do not hesitate to contact us.
Stan
May 14, 2016
One of the greatest experience I've ever had. From the Call center to the agent and Finance Officer. They all provided an incredible experience of second to none customer service and customer care. I would highly recommend my my friends and relatives to this dealership.
1 of 1 people found this review helpful.
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May 17, 2016
Response from current dealership:
Stan thanks for your review! We're glad to hear everyone during your process provided incredible service for you. We appreciate your recommendation and look forward to seeing you in the future.
garry
Mar 13, 2016
no price negotiations.
6 of 6 people found this review helpful.
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Portia
Jul 14, 2015
Good
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stacey
Aug 11, 2014
Everyone there had a poor attitude! And they told me the car was ready for me to look at so I drive an hour out to way to look at it, and then I find out that the car was sold to days prior! Very Poor communication!!!!! I would never recommend this dealership! I went to the Hyundai dealership ofake norman on exit 28 off 77 towards charolette. .and bought a car there for a better price AND AMAZING SERVICE! I would recommend that dealership..never this one! Sorry
5 of 6 people found this review helpful.
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