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Snethkamp CDJR of Gaylord
About Us
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Closed Today (Sun)
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1001 Mankowski Road
Gaylord, MI 49735
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Aug 14, 2024
The salesperson had gotten back to me quickly. The
truck was ready for me when I arrived for my test drive.I
had questions about the truck coming from an auction.
The salesperson did not tell me that most not near new
cars and trucks go to auction . She asked me why I was
concerned. I didn't like the amount of rust on the truck.
When I looked at the pictures I could not tell that it was
as rusty as it was.
Aug 14, 2024
The dealer was respectful
Show older dealer reviews 29
Apr 15, 2022
Explained everything promptly. Reply was quick.
Mar 18, 2021
Responded very quickly via email to my inquiry, and I was test driving the next day. It was a very nice and friendly experience for me.
Mar 18, 2021
Response from current dealership:
We really appreciate you taking the time to leave Feeny Chrysler of Gaylord this awesome review, thank you!
Slow to take down listing after selling, never contacted again about additional inventory.
Mar 15, 2021
Response from current dealership:
Hi Dan, Thank you for taking the time to leave us your review. We're sorry to hear that the vehicle you were interested in was already sold, sometimes it does take a couple days to fall off our website. Please check your email as it looks like we have sent you several emails with vehicle suggestions, I sure hope you received them. I will have one of our professionals reach out to you and verify your contact information. Thanks, Kris Martenson - Sales Manager - 989-732-5991
Would give a lower score if I could. I'm 2 hours away. Contacted sales man that my wife and I were on our way to test drive a truck. After driving 1.5 hours, the sales man called and another sales person took a deposit over the phone for the truck we were going to test drive. So we turned around and went home. Next day the salesman called, people who put deposit down couldn't get financed. I went with option #2. My reasoning, diesel is more expensive than gas. DEF is $12 for 2 gal or more at any gas station if they don't sell it at the pump. Gasoline engine is cheaper than a diesel at this time of higher prices.
Feb 22, 2021
Response from current dealership:
James, we understand your concern and apologize for your frustrations. We do the best we can to accommodate our customers and their needs, but it sounds like we let you down. If you wish to discuss this in any further detail please reach out to me, Kris Martenson - Sales Manager - 989-732-5991
Kept in contact with me. Making sure any questions I had were answered very promptly and continue to check with me as to how my vehicle search is going. They've been great!!
Feb 10, 2021
Response from current dealership:
Thank you for the kind words Laura!
Jan 23, 2020
This vehicle did not work out but the Salesman recommended a different one. Although I didn't respond to him for about 7 days he was patient and worked hard for me. Amazing experience, Amazing Price! Won't find better people and I am over 3 hours away from them.
Sep 19, 2018
They were very gracious.
This dealership is amazing! My salesman went above and beyond to help us. He was in constant contact throughout the process and even afterward. Very kind, courteous,and respectful. I will be a returning customer!!
May 16, 2018
Response from current dealership:
Thank you for the kind words! Send a friend in to buy a vehicle from us and we will make sure you get a little spending cash back in your hand as well as a great experience!
Mar 21, 2018
It was great working with my sales lady!
May 16, 2018
Response from current dealership:
Thanks so much, James! It was great doing business with you and hope to see you in the future.
---Tiffany Pickvet
---Tiffany Pickvet
Feb 1, 2018
great
Feb 5, 2018
Response from current dealership:
Thank you for the great review!!!
May 4, 2017
the contact person email me first and said someone would get back with me but never did
Feb 5, 2018
Response from current dealership:
We are very sorry you did not receive a timely response, or one at all.
Apr 30, 2017
My Husband test drive the Jeep we were planning to buy last week. Thomas was awesome, came in on his weekend off to help us. When I walked into the dealership yesterday to finalize the sale on my dream car and I felt like I was at home. All of the sales people greeted us and asked if we had been helped. My car buying experience was everything I expected and more. We got a fair trade in value on my Jeep Patriot. Thank you Thomas Young and Feeny.
Feb 5, 2018
Response from current dealership:
Thank you for the great review!!!
Russ was very helpful and friendly . I had Great professional service when I bought my truck from Feeny Dealership.
Feb 5, 2018
Response from current dealership:
Thank you for the great review!!!
Oct 22, 2016
Great to work with despite that they are in a different state than me.
Feb 5, 2018
Response from current dealership:
Thank you for the great review!!!
Aug 1, 2016
Sold truck and to lazy to take it off the web..
Feb 5, 2018
Response from current dealership:
Our database cleanses the inventory regularly, most often daily. We are sorry removing your purchased vehicle was not timely.
May 14, 2016
Most painless experience I ever had at a dealership. Highly recommended! Russ was a top notch salesman to deal with. Felt absolutely no pressure to buy and responses were excellent.
Oct 8, 2015
Not much for me as the Van i was looking for was sold as it said first come first serve , but it was being held for someone to get the money . So they got the money and it was sold even though i had the cash .
Jun 4, 2014
Very nice. Would definitely do
business with them again.
May 30, 2014
The Dealer wasn't a joy, but lucky for him he had the vehicle I wanted
