Sioux Falls Ford Lincoln

Very professional

Need to get their system figured out. Inquired about it. Was told I was the first and offered to go that day but I as told it wasn’t ready yet. 20 minutes later was told it had a credit app on it and was sold.

Very friendly to dealing with them, even though I never purchased from them at this time. But still in contact with them on maybe a future purchase.

Vehicle was already sold, but the site was not updated.

Very professional and helpful

I was well taken care of by Paul Ahrendt at Ford Lincoln! I love my new Kia! Paul gave me a great price, wasn’t pushy and didn’t rush me. I had a wonderful experience and will definitely be going back in the future if I ever need another car

terrible. i've looked at a car at a dealership that stank like mice droppings. that was almost as impressive as them saying 'only minor accident', and yet the hood, and both front fenders were replaced, painted, and not even clear coated... oh yeah, then theres the fact that the transmission leaks, and they were aware of it, yet didn't do anything about it, and tried to gloss over it as 'transmission residue mentioned in the service notes'. what a joke. i drove 6 hours to look at overpriced junk, and to listen to a deceptive saleman. if he'd have been honest about the condition of the car, i wouldn't be feeling like he tried to take advantage of me.

Fantastic and we ended up buying the car

Good price,nice car, good salesman

Great experience and prompt replies

George and Kevin were very professional.

They were quick to respond and some of the salespeople were polite while others were very rude. I schedule a test drive for the vehicle and everything was in place but when I got there (I drove 1 1/2 hours) they told me the vehicle was still in their trade-in process. I left my information at the dealership and they said they would contact me as soon as the car was on the lot and that they would hold it for me as I was driving out of state but they never did. I had a test drive schedule and everything for the week after. Today I called to see if everything was still in place but they just let me know that the vehicle was sold. I ask the salesperson about the situation and what they first promised but she just said in a rude way that it was sold and that was it, no more explanations or anything. It was a very stressful and a waste of my time honestly. I feel bad because some of the other salespeople were very nice with the overall experience was just bad.

Very helpful, I'm going to try to buy this truck!

Used car manager said he would help finance and would hold the truck for us. He sold it before getting back to me. That sale fell through, he didn't contact us. When I finally got him to call me back, he had stopped helping with the financial end of my purchase of the truck and said he would continue. I tried to get ahold of him for 4 weeks just to find out from a salesman that the truck was not being held for us and was sold again just minutes before I talked to the salesman. Don't trust this dealership until they replace this manager.

Honest & Sincere

Promptly replied, great people to work with!

Reached out via email and text but it seemed canned. No further follow up after those initial contacts.

We purchased the vehicle, the staff was very knowledgeable and friendly. They were very fair on the allowance for our trade in. We had a very good experience dealing with our sales person, he went beyond trying to make sure we were satisfied.

Great

Friendly, helpful, not pushy.

good,the car runs like a new one.

Called right away

Curious people, wasn't able to meet up because the car I was interested in sold quickly.

Good communication and responsive!

great

Great experience, but bought a car elsewhere.

Responded quickly and professionally

Ask for Roger on the East side!! He did great job!!

Second car I've purchased at Sioux Falls Ford. Great experience on both occasions.

Dealer got back quickly but didn’t answer my question until I called. When I asked about the truck they quoted more then what they initially said.

When I called to verify where it was it was at the main store according to Mary. Drove up to find out it was at the other store on the other side of Sioux Falls. Wasted enough time on them

The sales people are very nice and kept me updated when truck would be done with service and detailing but drove truck 100 miles home and had antifreeze leak and they didn't tighten the oil filter it was just leaking thank goodness it didn't spray all the oil out

Very helpful

After first response it took a week for another response.

This was the absolute BEST experience I’ve had buying a truck! The staff was responsive! They did everything they said they would do! The price was excellent and they gave me a fabulous trade value on my old truck! Plus they gave me a great financial rate!! I would recommend to anyone! A+!

Everyone has been very good about following up I think I got three phone calls from three different people. I was impressed.

Helpful, answered all my questions.

Very Polite and not pushy. Listened to my questions and answered them very well.

Friendly service and people

Vehicle sold before I was able to work with them however they were quick to respond

He was honest about the car. Much appreciated

Arrived at dealer to be brusquely greeted not by the person who communicated with me by email but a ‘salesman’ who may have mentioned his name but never handed me a business card. He took my trade in for a drive and upon returning and conversing with his used car trade manager, announced the trade was worth far less than I anticipated (Black Book) He complimented me on the condition of the vehicle which I had purchased at the same location. The vehicle I was interested in was ‘unavailable’ since it was still in the ‘cleanup’ shop and I would not be able to see it. He gave me a trade price and it was kind of “take it or leave it”, (we the dealer are boss here, and if you can’t appreciate our position we can show you the door). No customer friendly skills of any kind. Went to the cleanup shop (competitive brand-same owner), saw car, and a very friendly competent younger salesman offered me a $500 better deal using a Costco coupon. I did not trade because of black interior.

Very helpful. Easy to deal with

Was very pleased with the transaction. Salesman was very pleasant and professional. Answered every question I had. If he didn’t know he found out.

Very responsive

I did not purchase a vehicle however every person that I spoke with at Sioux Falls Ford Lincoln was very helpful. These are people that seem to genuinely care about the needs of the buyer, they do not pressure you to buy something you can't afford and they follow up with you without 'hounding'. I continue to look for a vehicle and certainly hope to find one here! I would recommend this dealership to anyone I know.

Good response

I received fantastic service from Lyle Hutchinson & Jorge Carmona at Sioux Falls Ford. I found a great deal on a used Subaru WRX and from the moment I contacted the dealership with my interest, I was very well taken care of. I highly recommend them to anyone, especially those shopping online from another state. They'll take care of you and make sure you leave pleased with your experience there.

The salesman was very helpful and personable.

I emailed them to send me some photos of the vehicle and they emailed me back to tell me they would send some photos and 6 days later i am still waiting they did send me photos I saw already

Love it

Great experience one of the guys I didn't catch his name even kept my son entertained with a magic book. The van is amazing thank you guys

Very good. One of many I have purchased on line over the years. Jennifer was fantastic. Got the car and no Problems at all.

A very awesome experience! Best ever! Would highly recommend to family and friends

They responded quickly and gave me the information I requested.

We made an appointment, but the salesperson wasn't even scheduled to work that day. I'm sure it was a "social distancing" issue. The present sales staff did their best.

Nice, but not the vehicle for us.

Dealer was quick to respond and was very knowledgeable. One of the best dealers I've ever dealt with.

they were very friendly and helpful

The sales person was friendly and help full. I purchased a vehicle from their used car lot.

The dealer replied to me fairly quickly when I inquired about a vehicle. However, it has been a week and a half since I have contacted them about this vehicle and it still hasn’t been cleaned for me to come look at it. There doesn’t seem to be much of a rush to clean it in order for me to come look and test drive it.

The saleswoman was great ,but I decided to keep what I have a 2004 Toyota TACOMA TRUCK extended cab automatic with only 135,000 miles on it. Great little Toyota.

Worked with me and came in after hours.

I called about the vehicle to make sure it was available as I was going to meet my husband on my lunch break. I was told it was still available and which location it was at and that they would contact them to let them know when we were coming. I met my husband there and it was parked out in front. We went over to start looking at it and as we started to look inside some guy came over while smoking a cigarette to tell us the vehicle is sold. It would've been nice to have been told that so I didn't waste my time. The guy was a jerk and didn't even apologize or ask if we wanted to see anything else. Needless to say we bought a vehicle somewhere else.

Got bavk to me right away! Super friendly.

Very quick email response. Seem very interested in obtaining my business. Look forward to going to the business and talking in person.

Contacted me with all the details about the vehicle, friendly, and informative.

They contacted me right away and I was able to ask on line several questions about the vehicle. They responded back with answers to my concerns. As things progressed they put in touch with a salesman where I concluded the purchase of the vehicle. The are great people to deal with, very up front and no pressure. I feel for me that this was a positive experience.

We had a very good experience there. Good People. They have vehicles that are in great condition. Would buy from them again

They got back to me but vehicle sold before I could get back with them

Great customer service!

wrote 5 times and finally got an answer very bad service I did all over the phne after I made contact. I bought the car

All good ... even tho I chose not to buy this particular car.

Contacted the dealer about this car and they said this car has been sold, but it still shows up on their inventory even a week later.

Called 2x spoke with sales lady assuring that vehicle was still available. After driving an hr and a half finding dealer the vehicle was gone!

Quick response and very friendly.

Excellent job

great follow up

Although it sold before I could get there both Doug and Chelsea were very helpful and pleasant. Highly recommended.

Friendly staff