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Today 7:30 AM - 6:00 PM (Open now)
Shults Ford Lincoln
About Us
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Today 9:00 AM - 9:00 PM (Closed now)
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10401 Perry Hwy
Wexford, PA 15090
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- Amenities coming soon!
Service Info
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Feb 20, 2026
I was highly disappointed with my experience. I applied for andreceived credit approval for a specific van as advertised is ready for sale however, just a few days later I was told the vehicle was no longer available because it had been sent to an auction. It is extremely unprofessional the pull customers credit for a vehicle that isn’t actually for sale beware of their inventory accuracy before letting them run your credit.
Jan 22, 2026
Brian was really nice and helpful.....
Sep 13, 2025
Timely response
Jul 28, 2025
I did get a call from the manager and set up an
appointment to see a 2020 Consair . The sales
person I had was very attentive during our
conversation. He did explain that he would try to
get more money for my trade in and get back with
me . I have called and yet to hear from him.This
hasn’t been a good experience for my needs .
My first impression was good they young man that helped me was very good with letting me test drive the cars . But mostly all of the cars I drove had issues some cosmetic and none of the cars were checked out by a shop be for they were advertised.
Your pretty my testing out some one else clunker and it want be looked at until they have ran your credit into the ground by constantly looking for lenders ..
My score was a 801 by the time I left it was down to 790 . Input a deposit of 500 on a Lincoln continental they said it need to go to the shop to get looked over . Next day i called
The sales man I want say his name he is new and i understand people make mistakes. But he did not really communicate with me about the car he was allways texting me long story short
After waiting about 4 days I got a call back saying it did not pass inspection and is going to be sent to the auction. They said it will take 4 days to get my 500 back . Poor communication. A waste of time it was
Jul 16, 2025
I inquired about a vehicle and was told it would be back in a day or two and they would send me more pics ( only posted four in the add) going on a week later and I texted wondering what was going on and they said the vehicle was off site with no idea when it would return….why was it even advertised if it wasn’t ready to sell??? VERY DISAPPOINTED THEIR SALES TEAM IS AS AWFUL AS THEIR COMMERCIALS!! Two thumbs way down
Jun 9, 2025
Polite and friendly. They also followed up to make sure I was being contacted.
Feb 1, 2025
Nice people. The car was already sold by the time I contacted them.
Aug 29, 2024
Could not get a deal done. communication was excellent
I recommend this dealer to everyone! My experience from my first conversation with them was extenuating! They offered me airport pick up. But, before that they offered me a walkthrough of the car in question to save me money and unnecessary flight to their location. Now! That’s service… One Love to them!!! Keep up the excellent service…
Show older dealer reviews 64
Mar 8, 2024
Prompt response
I was actually contacting the dealership for my oldest son about this vehicle. A woman named Julia respond to my inquiry within the next hour. She was extremely helpful and set up an appointment for us to see it the next day. Long story short my son did purchase the Honda CRV from them and his salesman Rob was great to deal with as well. I wo UK lb d of given 5 stars if they would only answer their phones when I called several times the next about an issue which my son was finally able to get an answer.
Sep 12, 2019
Super good team of people to work with! Brandi, Johanon and Kris made it a
smooth purchasing experience. Very happy with the car. Better than the
pictures, even!
Sep 2, 2019
They replied quickly
Aug 29, 2019
Car was even better than pictured. Superior assistance from the team in making my purchase. Shout out to Brandi, Bill, Kris, and Jo! Thank you for putting me behind the wheel of this fine automobile!
Aug 5, 2019
1st rate experience, from beginning to end!
Jun 9, 2019
Quick response sales people were very nice over the phone and through email communication.
Jun 4, 2019
Couldn’t have had a better experience. Very satisfied.
May 21, 2019
These guys went beyond the extra mile...very professional and friendly... HIGHLY recommended!!
If your looking for a great ride.....look no further......extra clean cars.
5 STARS.
Apr 30, 2019
I had a wonderful experience at this dealership. Bob was very honest and upfront. Integrity display at this dealership won me over. I would highly recommend Bob P. for your used car experience at Shults.
May 6, 2019
Response from current dealership:
Carmella, thank you for the kind words and 5 star review! We're thrilled to hear that you are happy with your experience at our store!
Dealership was in contact with me however the vehicle was in the detail shop for several days due to low staffing. Brandi the customer care representative was very nice and did everything she could in her control to get extra pictures of the truck but the technician got them after I had already found a different truck elsewhere. Overall the dealership was a good experience just short staffed in the detailing department.
Apr 15, 2019
Response from current dealership:
We are very sorry to hear of this unfortunate miscommunication and failure to get you more info on this vehicle in a timely manner! We truly appreciate your feedback as it will help us to improve our process. We hope that in the future we can help find exactly what you are looking for and assist you in all of your vehicle's needs!
Mar 23, 2019
Terrible customer service they never called me just sent text messages. When I asked why I needed a lot of money down he was going to look into it and never did, now the car is sold!! I definitely won’t buy a car from here ever!
Mar 27, 2019
Response from current dealership:
Sheilese, we are very sorry to hear that you did not receive a 5 star experience while you were working with our team. You, the customer, are our #1 priority, so this is uncharacteristic of how we do things here. We hope that if you are still in the market for a vehicle that we can help you find exactly what you are looking for and what will fit into your lifestyle. To discuss this matter with us further, please give General Manager, John Huselton, a call at (724) 934-2388 x1202. Thank you and have a nice day -The Team at Shults Ford
Feb 13, 2019
I did purchase the vehicle from Shults Ford. I am very happy. Thank you!
Feb 15, 2019
Response from current dealership:
Two things we love to hear, Bernard, and we are excited you felt we provided both to you. Thank you so much for coming to us to help you find the vehicle you were wanting. It looks amazing and we know you are going to love it for many years to come. If you have any more questions about it or need anything else, we hope you will come back to see us again. Have a wonderful day!
Feb 15, 2019
Response from current dealership:
Thank you for stopping by our dealership, and we are thrilled we could help you with all your vehicle needs. If you have any more questions or need anything else, we hope you will come back to see us once again. Have a wonderful day!
Sep 21, 2018
Response from current dealership:
Thank you so much, we're proud to hear it! We would be glad to see you back again if you need anything else!
Aug 7, 2018
Response from current dealership:
Thank you for the great review! We appreciate your feedback. We look forward to seeing you again!
Jul 19, 2018
Good no nonsense experience, love the car
Jul 11, 2018
Very prompt response. Clarified vehicle features and options
Jun 26, 2018
Willing to go extra mile for u
Jun 28, 2018
Response from current dealership:
Thank you for giving us 5 stars, Josh! We are always happy to help with any questions or concerns you might have. Let us know if you need us, and have an awesome day!
Jul 2, 2018
Response from current dealership:
Thank you for letting us know there was a miscommunication with the information you requested! We do our best to make sure all communication is clear, and are truly sorry there was an error with the information passed along to you. Please give us a call at (724) 934-2388 if you'd like to discuss this more.
Apr 23, 2018
Working with Bob at Shultz certified was terrific
Apr 26, 2018
Response from current dealership:
Thank you for your review, Debbie! Bob will be so pleased to hear your kind words! Thank you for choosing us!
Apr 17, 2018
Response from current dealership:
We're glad to hear that, Terry! That is what we always strive for. We hope to see you back again in the future!
Apr 13, 2018
Returned call right away
Apr 8, 2018
Knowledgeable staff and professional
Apr 11, 2018
Response from current dealership:
Thank you for the compliments about our staff, AL!
Mar 23, 2018
Dealer responded in timely manner
Mar 27, 2018
Response from current dealership:
Thank you for the 5-star rating, Kevin! Come see us again!
Feb 28, 2018
Bought this vehicle, great shape, could of got more for my trade in, but that's my fault. All told good experience.
Jan 28, 2018
Love my ride and good ppl at Shultz ford thx to Don wyers
Jan 30, 2018
Response from current dealership:
We're happy to hear that, Sharon! Please reach out if we can be of any further assistance to you!
Called about a vehicle that had an accident on the record, they had no information regarding to where the accidents damage was on the vehicle or what damages we're repaired. I still asked to test drive it and they highly encourages me to drive to them to test drive it only to get out there and them tell me they would only let me test drive if I would finance through them. I wanted to finance through my credit union but that wouldn't work for them. This is Information I would have liked over the phone before I drove 35 min to see a scratch and dent disaster. Most of their vehicles on the lot looked to be damaged as well. Not sure if that's what the business deals with primarily but for a business that deals with that many cars in pour condition I would expect more leniency.
Jan 6, 2018
I changed my mind on purchasing a vehicle but would definitely go back
Dec 8, 2017
They reached out to me fast and courteous
Nov 27, 2017
Quick response and friendly
Oct 1, 2017
Ready to make sales. Will work with you on finding what you want.
Oct 4, 2017
Response from current dealership:
We appreciate you taking the time to rate us and leave your thoughts! Thank you very much!
Sep 2, 2017
After initial contact with Gabby, Lisa handled our deal (Gabby was off the day we went to the dealership) with some very gracious assistance from Mark. Lisa was welcoming, knowledgeable and sincere. She answered all of our questions and made us feel very comfortable. The entire transaction was perfect. We drove the car home about 2 1/2 hours after we arrived. Quick, Easy & More Fun than any other dealerships! :-)
Sep 6, 2017
Response from current dealership:
We're thrilled that you had such a wonderful experience purchasing your new car, Bruce! Thank you for sharing, and thanks for choosing Shults Ford Lincoln. Gabby, Lisa, Mark and our entire team are all willing to help in any way that they can. Let us know how we can help you again in the future! Enjoy your new car!
Aug 29, 2017
Response from current dealership:
Thank you so much for the great review! We are so happy we were able to provide you with a 5-star experience and look forward to serving you again in the future.
Jul 26, 2017
Got an immediate response from the dealer. They answered every question I had. I felt the price was too high so I'm still looking around.
May 25, 2017
We went to the Ford office, not the Lincoln one. Everything went well - we
purchased the vehicle we inquired about. Gabby sincerely strives to serve
us well (I've since called her with questions a couple of times) on all fronts
and she was super kind and patient with us.
Jun 1, 2017
Response from current dealership:
Thank you for choosing us, Paula, for the purchase of your new vehicle. We are glad that Gabby gave you a great experience and has been extremely helpful since the purchase! We hope that you stop back in and see us again when routine maintenance time comes around.
Mar 24, 2017
Responsive, knowledgeable and friendly
Nov 5, 2016
Alec was great, recommend
Aug 25, 2016
GREAT Outstanding dealership, Adam and Brad were the greatest.
Aug 24, 2016
The car posted was not in stock but one brought in for a customer sale.
May 6, 2016
For in contact with me fast and put the vehicle on hold for me to come in on another day to purchase the vehicle
Apr 19, 2016
Professional and courteous and quick to respond.
Mar 18, 2016
responded qucikly
Feb 27, 2016
Not willing to deal at all. Very rude sales
manager.
Jan 23, 2016
Nice people to deal with, very fair deal.
Overall it was a great experience.
Jan 12, 2016
Great
Sep 27, 2015
Received several email. I asked several follow-up questions and received responses.
May 18, 2015
Excellent internet buying
experience.
Apr 17, 2015
When I found a truck I was interested in the sales person I talked to on the phone was not overly friendly and did not offer much information other than the questions I asked. When working out a trade in deal, again he did not seem like he wanted to sell a truck. His final words were "well that is what is is, sorry we can't help you"! Well, I am sorry too Shults Ford! I will never be back!
Nov 29, 2014
Sean said he would text me his number
and info on the vehicle I was interested
in. He never did. When we stopped at the
dealer the vehicle was already sold. He
said to me, "you should have called me."
Isn't that his job to keep me informed?