About Us

Looking for great deals on quality vehicles? Stop in and take a look at what Shepherd's Chevrolet GMC has to offer. We have a great selection of new and used cars that will fit every style and wallet. Our sales staff is upfront and honest, so you don't have to worry about the usual car-buying hassles! So come visit Shepherd's, your Kendallville dealer of choice!

Our Amenities

  • Children-friendly waiting area - Suitable for families with kids.
  • Complimentary Wi-Fi - Stay connected while you wait.
  • Coffee and refreshments - Enjoy a drink while your vehicle is serviced.
  • Comfortable seating area - Relax in a cozy environment.
  • Vehicle rental service - Convenient options if your vehicle is in for a longer service.
  • Shuttle service - Transportation assistance available.
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Media

Service Info

Service Hours

Dealer Reviews

Based on 3 reviews
All reviews are verified visits to the dealer. – Learn More
Jul 6, 2025
Did not receive the customer service one should expect. I was applying for financing and the sales person I spoke to and was eager to make a deal, when it appeared I needed more down he sent a text saying I’ll hear from him later that day and it chose to not reach out. I called a few times and chose to ignore. Done.
1 of 1 people found this review helpful.
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May 27, 2025
Quick response, but could not sell until recall inspection was complete. Could not provide a time for that to occur. Why advertise something you cannot sell.
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Mahfuz
Apr 9, 2025
All of them very nice helpful
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Sep 16, 2023
Sent the info needed
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Aug 27, 2022
Very responsive
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Scott
Nov 29, 2021
Great experience
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20
Sep 28, 2021
They were very professional and did a great job made buying a vehicle a pleasure.
1 of 1 people found this review helpful.
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Pete
Apr 3, 2021
They contacted me and we went over numbers on the truck they had and my trade in.We came to a agreement on what I wanted for mine .I went the next day to pick it up and all was as we talked about.They were very nice people and I will go there again for my next car.
2 of 2 people found this review helpful.
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Shane
Dec 17, 2020
Very easy to deal with. No pressure to buy. And ended up being very happy with amount we agreed on.
2 of 2 people found this review helpful.
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Sep 7, 2020
Polite email and follow up in a couple of days. Sales Rep. asked pertinent questions.
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Mar 1, 2020
Good service
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Dec 24, 2019
The dealership and all of the people there was awesome! Helped me out the whole way and pulled some strings to make sure I get the truck! Will be looking at their lot next time I am looking for a vehicle
1 of 1 people found this review helpful.
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Scott
Oct 7, 2019
It was great, they were very busy,but made the effort to talk with me and we closed the deal, I felt they dealt fairly with me and were honest.
2 of 2 people found this review helpful.
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Sep 30, 2019
Great service
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Michael
Sep 29, 2019
the team at shepherd's handled the sale from start to finish in a professional manner, we got the car we wanted with no pressure, the two and a half hour drive was well worth it!!
1 of 1 people found this review helpful.
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Sep 29, 2019
Response from current dealership:
Thank you for the feedback, Michael! Glad to hear your experience was everything we strive for it to be. We look forward to assisting you in the future in any way we can.
Jun 6, 2019
Responded immediately
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May 27, 2019
Quick response to my email and gave me all the information that I needed.
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20
Sam
May 15, 2019
Response to the reply was very helpful and knowledgeable about the truck that I was interested in
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Dimitri
Mar 2, 2019
Very responsive and helpful to answeering my questions.
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John
Feb 28, 2019
Salesman that I ment and was assigned when I got to the dealership was totally rude and out of place. The yong lady sales person that called me later was quite nice but couldn’t approve my offer but she was great. I was told by several past coustmers of shepherds about the treatment of coustmers and found out first hand it was poor. I will continue to use Different dealers.
3 of 4 people found this review helpful.
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Calvin
Dec 25, 2018
Courteous nice sales team
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385
Dec 6, 2018
Was waiting on picture's Latoya sent me some picture's from her phone but took picture's without showing the damage to the truck. Lucky I went back to the website and seen the dealer picture's that showed the damage. that's flat out deceptive.
5 of 5 people found this review helpful.
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Dec 6, 2018
Response from current dealership:
Thank you for the feedback! It is in no way our goal to present any deception on our vehicles. That is why the pictures on our website disclosed any damage on the vehicle. It is never our goal to be deceptive, and we take our great reputation very seriously. If you would like to discuss this issue further, I would be happy to talk with you. Again, I apologize.

Brad Briner
General Manager
260-347-1400
Nov 21, 2018
Contacted me right away.
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Oct 21, 2018
Love my new truck!
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Lydia
Sep 27, 2018
Answered all of my questions I had about the Equinox!
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Jun 15, 2018
Nice people to deal with, their prices are the same as everyone else's on the same vehicles. They are lower on trade-in offers then most other dealers. Missed a deal by just a few dollars.
1 of 1 people found this review helpful.
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Jun 15, 2018
Very Excellent
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Pat
May 12, 2018
Havent visited dealership as of yet but have had contact by email and referrals by others.
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Nov 17, 2017
I purchased another truck but my experience with them was good.
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Feb 21, 2017
Quick response, very helpful with additional photos and information.
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Percy
May 22, 2016
Very kind and professional
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Stephanie
Nov 12, 2015
Very friendly & easy to work with! Love my new Acadia! Excellent customer service from everyone there!
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Tonya
Nov 5, 2015
Nice, but sales woman didn’t seem to know features on the car, and what she did “know” weren’t correct.
1 of 1 people found this review helpful.
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Bob
Jul 22, 2015
They responded very well. They contacted me after I wrote to them. I have a 1992 Corvette and wanted to trade it in on the 2004, but we couldn't agree on a trade in price for my car. Otherwise everything else was okay.
1 of 1 people found this review helpful.
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James
Dec 10, 2014
Dealer contacted me and informed me of what they had and other vehicles that were very similar and made me feel good.
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Arturo
Apr 29, 2014
Very good customer service. The offer we got on our trade-in was higher than other dealers we visited and close to what I wanted. I feel I got the deal I wanted. We delt with 3 people, our salesman, finance rep, and a tech person that helped guide us through the new high tech features in our vehicle. I reccomend Shepherd's Kentland, IN dealership.
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