Sharp Automotive

This may be an unusual rating, as I offer a 5-star rating to a dealer, that I didn’t buy the car! Mr. Brooks internet team was professional, responsive, very open and transparent. They were familiar with long distance purchase, how to do the paperwork, and could even help with shipping. I just found that the specific vehicle was not up to my needs; thats “Ford’s” fault, not Sharp Automotive. I wouldn’t hesitate to purchase from Mr. Brooks for a product I wanted. In my search I bumped over dealers that “bait and switch”, hide hidden charges, couldn’t do long distant purchases, were rude, uninformed, high volume liars; and then Sharp Automotive showed how car buying could to be done correctly. Thank you.

Good experience. Quick and easy to work with.

Dealer was very responsive very knowledgeable about the vehicle and easy to work with on buying the vehicle!

Excellent customer service by Gary.

Great experience! I didn’t end up buying a vehicle because it didn’t have the interior seat layout we wanted. I’ll be looking at Sharp with future car purchases.

Quick seller responses to questions. Initial transaction processed quickly. Will revise review once purchase is completed (car coming from manufacturer should arrive this month).

I contacted the dealership regarding a vehicle that was for sale, Jim F. was very helpful. He answered all my questions. If he didn’t know the answer he went to the vehicle to find out the answer. Even though it turned out that this particular vehicle didn’t match my needs he would continue to look for me. It was a very comfortable experience.

Nice people!

The salesman was very good to work with, we hit a bump in the road right before the sale, but in the end he made up for it and I am now a very proud owner of my very first Jeep

Casey was very helpful on all the info. We feel Watertown is too far to go & look at this vehicle.

Ty did a good job in bringing me options.

Excellent response, knowledge and customer service. Highly recommend!

It was very good. Vehicle sold but they did offer to order another one.

working on a deal right now. So far everyone has been great!

Prompt response, nice, and helpful.

Got back to me really quick and I ended up buying this truck

Very helpful and informative

Friendly and fast. We had a test drive lined up and came back up to close the deal and drive the car home in 2 days.

Great dealership. Easy to deal with

Excellent

They were very friendly an called back quick!!! An I got the car I called about.

Nick was very nice and understanding that I was at work and unable to keep talking about the vehicle I plan to follow up with him

Easy to work with, immediately responsive

Friendly dealership associate showed me each area of the dealership. My brother and I were able to test drive the vehicle. They found the best financing option available, and I drove the vehicle home the same day. Pleased with the experience.

Drove about 7 hours to check out this truck. When I got their I was received kindly and professionally by the salesman at the dealership. Treated well and definitely quick process. Highly recommend this dealership

Generic response did not really answer like they were interested in selling me the vehicle.

I wasn't able to visit this dealer as I had planned, but their contact and followup was just right - not too much, yet checking on my interest.

One of the friendliest dealers I have ever dealt with.Price listed was more than fair & I drove away with the car in an hour. A+ experience!

No pressure sales and finance experience. We bought the car.

VERY helpful dealer

Awesome car buying experience with Sharp Automotive. The6 got back to me very quickly after my initial contact. Everything was as promised on the car we were looking at. There was no pressure to purchase this vehicle and they didn’t try to upsell me anything I didn’t want or need. The staff is very knowledgeable and friendly. Thank you Mike and David!

Very friendly and easy to work with.

Drove 3 hours for a SCHEDULED appointment to test drive the vehicle. 20 minutes away, they call me and tell me someone else is there about to buy it. Not a good experience at all.

Very, friendly and helpful.

He replied and followed up. The weather, however hasn't cooperated. I would like to see the car but don't want to drive the distance in this weather.

Very helpful, prompt in responding and good with follow up. We did not purchase a vehicle from them, however we would consider doing so in the future.

Call been made right after I contacts them. Very professional customer service thanks

i got this mustang i told them what i needed my payments at and they did it and it couldnt be easy eather ive had alot of dealers not be aboule to do it and they did love the car and had a good after noon there they even gave me a gift sertifiket so i coule get food drivong home

I asked for additional pics and the salesman provided. No complaints.

i have mixed feelings. They should have told me that the mileage was unknown. in the glovebox were repair records that showed more miles than were shown on the speedometer.

Great costumer service. Though I did not buy the car, they were patient to answer all my question and they even sent extra information about the vehicle and photos to my email

The information on the cargurus ad was very vague concerning what features the car had so I made several requests for a list of the features, options and packages that were on this car either in the form of the window sticker, or even just a list. I even included a link to the sales brochure for that year and model. After no response for days I finally just asked if it had any of the 3 packages I was most interested in. Days later I received an email saying that she would see what she could find out. I never heard from her again and apparently the car is now sold. Very poor customer relations!

Friendly staff that create a low stress buying experience. I actually had fun throughout the process. Thanks to Gary and all of the staff that helped me.

Never kept in touch, very poor in following through on potential sale, did really seem to care if they sold the vehicle or not!

Fantastic experience. I purchased this vehicle out of state with this dealership and they were great to work with - sales, financing and all other functions. I highly recommend them.

Quick response.

They were very welcoming and pleasant to work with. Willing to deal with me on a trade. I purchased the vehicle. I had a great experience.

Very positive experience with this dealership.

follow up with email and call... but i needed dual power doors

Very good.

Fast response and very positive about my inquiry.

Dealer did contact me via E-mail. asked how I wanted to procede. I did E-mail Sharp with some questions and got same E-mail as the previous contact. None of my questions were answered. Seems the whole process is automated. What happened to people?

Great to deal with

Purchased this Toyota Prius on March 14th. Thank you. You were a great help.