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Seattle Finest Motors
About Us
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Today 9:00 AM - 8:00 PM (Open now)
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17319 Highway 99
Lynnwood, WA 98037
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Mar 26, 2026
I was very excited about coming out and purchasing this 2014 Ford flex contacted my banker. They said the money wouldn’t be a problem.. however he came back and said that you guys are asking over $2000 above the book price and that isn’t very transparent to me so I will look elsewhere
Mar 25, 2026
Vehicle was exactly what I was looking for. The price was fairly good!!! The communication from the representative was outstanding. So you asked the question or why I didn’t purchase the vehicle. I had to put everything on hold after a consultation with my doctor that I was most likely fixing to have some serious surgery. If this turns out to be the case I will have to make a major adjustment from standard shift to an automatic. If things go in my favor, then I will be back with my representative Shelby to assist me in finding the car that I need and won’t.
Mar 23, 2026
The worst dealership we have ever dealt with. Zero communication, we had to call numerous times and I spoke with 5 different people trying to purchase a vehicle. In the end with a sketchy non refundable $2000 deposit letter we were required to sign just to get the car checked out we felt like we were being scammed.
Mar 23, 2026
Response from current dealership:
Thank you for taking the time to share your feedback.
From our records, it looks like you spoke with several members of our team rather than working with a single sales representative, which may have contributed to some of the confusion. You requested a price breakdown, which we provided, and our sales representative followed up multiple times but did not receive a response.
Our deposit amount is $1,000, which is standard in the industry and is what allows us to hold a vehicle for a specific customer. Because no deposit was placed, the vehicle remained available for sale and was ultimate
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From our records, it looks like you spoke with several members of our team rather than working with a single sales representative, which may have contributed to some of the confusion. You requested a price breakdown, which we provided, and our sales representative followed up multiple times but did not receive a response.
Our deposit amount is $1,000, which is standard in the industry and is what allows us to hold a vehicle for a specific customer. Because no deposit was placed, the vehicle remained available for sale and was ultimate
Mar 16, 2026
Have not bought the car yet, but the dealership staff was very helpful and communicated well and quickly.
Mar 13, 2026
Miro was fantastic to work with and made the purchase so smooth!
They would not sell me the truck after stringing me around for 5hrs. They wanted a trade instead of 16k down. They denied me the sale because they wanted to see what kind of views it would generate. Buyer beware! Worst sales manager I've ever encountered.
Mar 23, 2026
Response from current dealership:
Thank you for sharing your experience.
We’re sorry for the frustration and the time you feel was wasted. Sometimes, multiple people are interested in the same vehicle at the same time, and as a result, more than one deal may be worked on in parallel. In this case, we ultimately decided to proceed with another buyer. We understand that the person who doesn’t end up with the vehicle is understandably upset, and we’re sorry that this was your experience.
This situation is unfortunately common in a busy dealership environment and, while we do our best to make the process as
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We’re sorry for the frustration and the time you feel was wasted. Sometimes, multiple people are interested in the same vehicle at the same time, and as a result, more than one deal may be worked on in parallel. In this case, we ultimately decided to proceed with another buyer. We understand that the person who doesn’t end up with the vehicle is understandably upset, and we’re sorry that this was your experience.
This situation is unfortunately common in a busy dealership environment and, while we do our best to make the process as
Jan 27, 2026
They responded quick to my request on car. The salesman Carlos award all my questions and was vary helpfull I decided not to purchase car at this time dealership was just to far away from home.
Received phone call within minutes of initial inquiry. When asked if the dealer would permit a third-party pre-purchase inspection, I was surprised to learn it was required for an out of state purchase from this dealer. Vehicle was inspected at a Volvo dealer and inspection was clean.
I started shopping with a pre-qualification letter, so I expected financing to be quick. After 3 days, I contacted the lender providing the pre-qual and was told no application had been submitted. I was soon offered a slightly better rate by a local credit union with whom the dealer frequently finances purchases.
At this point, I had reliable communication with Gerardo Brambilia-Chavez - both text and phone call. While at times frustrated with the pace, I tried to recognize that the sales team was also helping in-person customers.
3rd party shipping company should be better about promised delivery-arrived 3 days late. Overall, vehicle is everything we wanted and SFM was a great experience. 9/10
Jan 11, 2026
Very happy with my car! Preston, Habib, and Farzad were straightforward, honest, and took great care of me. The plates and registration balance came back very quickly, Thank You!
This dealership won’t work with cash buyers without you allowing them to add unnecessary add ons so that they can make a similar profit margin as if it was financed. They need to tread lightly when they do this as there are discrimination laws in place to protect cash buyers from these unnecessary add ons and lack of transparency. Either way they showed their true colors during the process by the way they communicated with me so it makes me believe they don’t act in good faith on other aspects of their business. I dodge a bullet by not dealing with them.
Mar 23, 2026
Response from current dealership:
Thank you for taking the time to share your perspective.
That is not correct — we sell a large number of vehicles, and a good portion of them are cash deals without any required add‑ons. We do not discriminate against cash buyers.
Sometimes there are multiple interested buyers on the same vehicle at the same time, and we have to proceed with one deal over another. Unfortunately, that can understandably leave the other party feeling upset or treated unfairly, even though the decision is not based on payment type.
We’re sorry this was your impression of our dealership,
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That is not correct — we sell a large number of vehicles, and a good portion of them are cash deals without any required add‑ons. We do not discriminate against cash buyers.
Sometimes there are multiple interested buyers on the same vehicle at the same time, and we have to proceed with one deal over another. Unfortunately, that can understandably leave the other party feeling upset or treated unfairly, even though the decision is not based on payment type.
We’re sorry this was your impression of our dealership,
Hi Seattle Fineset Motors,
Thank you for reaching out regarding the 2020
Toyota 4Runner TRD Off-Road Premium 4WD.
While I ultimately went with an option closer to
home, I wanted to say that your sales team was
very helpful and professional throughout the
process. I appreciate the time and information
provided.
Oct 11, 2025
Great experience!! They were very responsive when I inquired about a car. When we met on-site, Gerardo had the car ready for us to see. He and the team were very polite, professional, and handled our deal efficiently. Excellent customer service and I highly recommend.
Aug 28, 2025
Great
2007 FJ Cruiser - Worked with Roman on the vehicle. Overall it was a great experience. Roman, was very helpful, especially
since I was an out of state buyer, he walked me through the process and he went to bat for me... listened to everything i had
to say and got me very close to the number i wanted. Unfortunately, we couldn't close the deal due to factors out of our
hands. But my experience has been great with Roman and SFM and will do business with them in the future. Ask for
Roman!
Jun 26, 2025
sales staff was quick and prompt to respond to my inquiry
Dealer answered all my questions regarding any transaction for an out of state customer (Washington to Arizona)
All requirements seemed logical and made to protect the dealer and seller including getting an independent inspection of the vehicle then
it's sold "As is". Obviously a huge risk for a buyer miles away.
I did make an offer to buy but was told laughingly that I was far off their price.
No counter was made. No real interest in selling to an out of state buyer apparently
Sorry for that.
Later, a local friend flagged that dealer as one to watch. I have no idea but I was not taken very seriously.
Mar 23, 2026
Response from current dealership:
Thank you for your feedback and for considering us from out of state.
We appreciate all offers, but we are not obligated to sell or respond to offers that are significantly below our asking price. We price our vehicles competitively based on market data, condition, and history, and a quick comparison with similar vehicles typically reflects that.
Just as you are under no obligation to purchase from us, we are not obligated to move forward with offers we consider unreasonably low or unserious. That said, we’re sorry if our response came across as dismissive — that is not the e
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We appreciate all offers, but we are not obligated to sell or respond to offers that are significantly below our asking price. We price our vehicles competitively based on market data, condition, and history, and a quick comparison with similar vehicles typically reflects that.
Just as you are under no obligation to purchase from us, we are not obligated to move forward with offers we consider unreasonably low or unserious. That said, we’re sorry if our response came across as dismissive — that is not the e
I wish zero stars was an option. It's tough to overstate exactly how obnoxious this car buying attempt turned out to be. Between taking forever to reply and not listening to things I told them I didn't need, one star is generous. This outfit flatly ignored explicit statements about not wanting a service contract, anti theft device, or surface protectant, delivered the car for a pre-purchase inspection I'd canceled (cost me $214) and did everything they could to slam almost $9,000 worth of hidden fees and extras on top of the non-negotiable sticker price. They then tried to twist the conversation to say that I'd ASKED to review these items. It's especially disappointing because the car seemed fine but after a MONTH of back and forth with them with no end in site I walked on the deal. The place is a joke, if you're looking for an easy, honest, experience, look somewhere else.
May 14, 2025
Very professional
Apr 22, 2025
They got back to my inquiries within a few minutes. I live in Lacey so I needed to make sure I had everything set up before getting there. This was the fastest I’ve been in and out of a dealership my whole life! They had my paperwork ready for me once we were done with the test drive. Ryan was a huge help from beginning to end. I’ll definitely be back here again, hopefully someday for the beautiful Aventador they have in the showroom!
We recently purchased our Dodge Ram 1500 from Seattle’s Finest Motor, and we couldn’t be happier with the experience! Mitchell was absolutely fantastic to work with—very friendly, professional, and genuinely committed to helping us find the right truck. He worked tirelessly to get us financed, even when things got a little tricky, and made the entire process smooth and stress-free.
Mitchell went above and beyond to make sure we were comfortable and informed every step of the way. His communication was great, and he never made us feel pressured. You can tell he really cares about his customers and takes pride in what he does.
If you’re looking for a quality vehicle and top-notch service, ask for Mitchell—he’ll take great care of you!
Apr 2, 2025
Slow with responses, lacked guidance for customer satisfaction. The salesman seemed more concerned with himself instead of the customer and buying experience.
Apr 22, 2025
Response from current dealership:
Thank you for your feedback. We’re truly sorry to hear that your experience didn’t meet expectations. We take concerns like yours seriously, and it’s disappointing to learn that you felt the communication and customer service fell short.
Our goal is always to provide a responsive, customer-focused experience, and we regret that we missed the mark during your visit. We’re currently looking into what happened and addressing this with our team to ensure better service moving forward.
We would appreciate the opportunity to make things right and learn more about your e
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Our goal is always to provide a responsive, customer-focused experience, and we regret that we missed the mark during your visit. We’re currently looking into what happened and addressing this with our team to ensure better service moving forward.
We would appreciate the opportunity to make things right and learn more about your e
Vehicle had body rot on the hood that the sales person tried to say was "water" and after all the dealers ridiculous add on's the price went from $7,998 to way over $15,000. I did not buy the car after driving 2 hours to look at it. NOT worth it
Jan 24, 2025
Response from current dealership:
Thank you for your review. I'd like to take this opportunity to clarify a few points.
The advertised price of the car was $8,000, and this was the price you would have paid for the vehicle itself. However, you expressed interest in purchasing a warranty. As you know, the cost of a warranty for an older vehicle is understandably higher. This additional cost, along with taxes and licensing, brought the total closer to $15,000.
We provided you with a warranty cost estimate at your request, and you were free to purchase the car without the warranty. Additionally, I want to assure you that the
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The advertised price of the car was $8,000, and this was the price you would have paid for the vehicle itself. However, you expressed interest in purchasing a warranty. As you know, the cost of a warranty for an older vehicle is understandably higher. This additional cost, along with taxes and licensing, brought the total closer to $15,000.
We provided you with a warranty cost estimate at your request, and you were free to purchase the car without the warranty. Additionally, I want to assure you that the
Dec 11, 2024
Very helpful staff
Prompt reply
Courteous
Dec 8, 2024
I did not end up purchasing the car from Seattle Finest Motors, but working with Carlos was easy. He was detailed in all his responses and even responded to my inquiries on his day off. I would recommend considering a car from this dealership as they hold themselves to a high standard and want to earn your business.
I had contacted this dealer about a 2016 C7 Corvette with Z51 and manual transmission. Price was competitive and so was the mileage. I
found it here and started the transaction. Jose Frausto the salesman sends me a quote which ha $799 added for theft transfer and then $2199
for Cal Tex, I asked what the Cal Tex was and he said ceramic coating. My local Chevy dealer said they could get it done for $800 the price to
a customer and this was clearly a scam. I was angry when dealers pull these stunts for jacking up the price plus tax on top of all of this. He
wrote me back an hour later saying the GM had removed those fees. I did not respond until Monday and told him I was getting prices to ship
the car to Texas, he then tells me the car we had been working on was NOT for sale. It is still listed here and it's two days later. Advise to tell
this deceiving dealer to not make any addons if you are buying.
Dec 3, 2024
Response from current dealership:
I wanted to reach out and apologize for the missed opportunity to purchase the Red Corvette with low mileage that you were interested in. It was priced competitively and as you mentioned, cars like that don't stay on the market for long.
We were ready to proceed with your terms, but unfortunately, we didn't hear back from you. As you mentioned you decided to not return our call for a few days.
Car has been sold to another out-of-state buyer, and we are currently in the process of finalizing the paperwork. Once that is complete, the car will be removed from our website.
We were ready to proceed with your terms, but unfortunately, we didn't hear back from you. As you mentioned you decided to not return our call for a few days.
Car has been sold to another out-of-state buyer, and we are currently in the process of finalizing the paperwork. Once that is complete, the car will be removed from our website.
Nov 4, 2024
I called the dealer to and asked for additional information about the car. I also asked about making an
appointment for a test drive. I was only speaking with a receptionist who never put me in contact with a sales
person. The car was listed at $18,995 for several days. I contacted the dealership, asked about the car, and
the price was raised to $20,995, after I showed interest. This is a dirty business.
Nov 7, 2024
Response from current dealership:
I would like to clarify that we do not have a receptionist, so it is likely that you spoke directly with our sales representative. the car you are referring to was posted with incorrect price and we corrected the mistake within hours of the initial posting. We understand that mistakes happen, but we believe it wouldn't be fair for anyone to take advantage of such a simple error.
The got back with me fast. I set an appointment for 10 am PDT on 10/2. They confirmed the appointment. I was told it was 4 hrs away, which was past the appointment time. I contacted them and he said it was still 3 more hours. I told them I wanted to cancel my appointment and never got a response.
Oct 13, 2024
Very accommodating up front and honest
Sep 8, 2024
This was my first experience buying a car online. Although the process took a while to complete, seattle finest motors a great job of
negotiating a price, allowing the inspection and then making the car transport happen. Navid was very helpful and reliable.
I would certainly use them again!
I told Jose I was interested in purchasing the BMW 650i X drive but I wanted to see the Carfax and have it taken to the area BMW To have an inspected performed. He said he would call me back with the number so I could call them and make arrangements when he sent me the Carfax the next day. I noticed that the miles on the vehicle was 68,000 est. miles not 42,000 est. Yes miles, has listed on CarGurus
Right there I thought that’s odd!!
26,000 extra miles More than what
The dealership had it listed for with CarGurus.
I was wondering why it was online so long.
My dad once told me if you find out something doesn’t seem like it’s not quite right it’s probably not .
Something is not quite right about this dealership!
Dec 26, 2024
Response from current dealership:
It seems that there may have been some confusion regarding the mileage of the car. The 68k number mentioned in the review actually refers to the usage of the car in kilometers, which is indicated on the right side of the Carfax page. However, if you look on the left side of the page, it shows the conversion of that number to miles, which is 42k miles. I would like to clarify that this car was previously in Canada, which is why the Carfax report shows both kilometers and mileage. you cab also do the math or google Mile to KM - 68k KM is 42k miles
The dealer went entire days between progressing through the process attempting to buy this vehicle. They generally didn’t respond to interactions, promised calls that happened hours later than they said. After 5 days of them basically wasting my time I told them I was taking my business elsewhere. I highly suggest not doing business with this company.
May 18, 2024
I bought this car, put a deposit down. After I paid $221 for an independent appraisal,
only to told by Lemon Squad that they couldn't appraise the car at the specified date
and time. Then I was told by Seattle Finest Motors that the car wouldn't start. They
were far too eager to cancel the deal and refund the money. Most dealers would bend
over backwards to make it right. Led me to believe that the car was sold to someone
else.
Show older dealer reviews 124
Jose was my guy I spoke to. I'm from Texas. Purchasing a vehicle 30hrs away... I was hoping for an easy purchase. As I've purchased out of town before, just not outta state. They made everything seamless and easy. Communication was top notch with Jose, even when he was off I had contact with him. He did make me feel important. My bank enjoyed everything he did to make the purchase easy.
Feb 13, 2024
Bo was professional with helping me through out the process. Thank you again
I was about to buy this vehicle. Everything seemed above board. Then I asked for the autocheck report because all the other cars on their website had both auto check and the Carfax reports. I get the auto check report and find out the score is 79, the vehicle was in a pretty significant accident in British Columbia. I am so glad I checked auto check. I remain skeptical and very disappointed in this dealership. If Seattle's Finest is willing to knowingly only post carfax because they know AutoCheck shows an accident, that then what else are they willing to hide. An accident isn't necessarily a dealbreaker especially if there's not significant frame damage. However, if they're willing to hide that, what other links are they willing to go to and can I trust them when they say all the brake pads and the rotors and the timing belt who knows if they didn't make those invoices up? I can't believe I almost purchased the vehicle and trusted them
Dec 26, 2024
Response from current dealership:
Dear Leslie, It seems there may have been a misunderstanding, and I want to assure you that we do not hide any reports from our customers. In fact, we take pride in being one of the few dealerships that provide both Autocheck and Carfax reports on our website. We believe in transparency and want our customers to have access to all the necessary information when making a purchasing decision.
Nov 28, 2023
Great experience! We got a very speedy reply as well!
They don't seem motivated to sell their cars. Getting answers was like pulling teeth.
Never satisfied with correspondence or professionalism.
Nov 26, 2023
Response from current dealership:
Hello GuruDDJF6H, Thank you for taking the time and letting us know about your experience. If you don't mind please give me a call and ask for Habib that way I can make sure you are fully satisficed with your experience with Seattle Finest Motors.
Thank you
Habib.B
425-330-0800
Thank you
Habib.B
425-330-0800
They don't like to negotiate with the customer they always said let me talk to the boss but they never call back
Oct 6, 2023
Response from current dealership:
Thank you for reaching out to us. We appreciate your interest in our cars and assure you that we will personally address your concerns. Rest assured, your feedback is highly valued.
To assist you further, kindly give us a call and provide your name along with the specific car you are interested in. This will help us look into your situation promptly. We strive to ensure that our team follows up with you as soon as possible.
Please understand that we are always open to reasonable negotiations. However, it's important to note that we may not be able to entertain offers that are too far fro
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To assist you further, kindly give us a call and provide your name along with the specific car you are interested in. This will help us look into your situation promptly. We strive to ensure that our team follows up with you as soon as possible.
Please understand that we are always open to reasonable negotiations. However, it's important to note that we may not be able to entertain offers that are too far fro
Sep 17, 2023
Very helpful, great communication
Aug 17, 2023
They dealer I spoke with was honest and sent additional photos that helped me make up my mind. Andrey saved me a trip. Thanks again
Jul 28, 2023
prompt response - good communication
Just greedy! Declined to even negotiate on a price and sell me a car. Said they didn't have to
negotiate because they had someone else coming the next day (all of a sudden) who was
interested in buying the car/truck I was interested in. Weeks later, vehicle is still there. Missed
a sound sale over greed and stubbornness. Enjoy the vehicle, jerks; because I'm definitely
loving my new car I got elsewhere.
Apr 20, 2023
Bought the car at dealer's full asking price at nearly $80K. Car leaked oil from day 1 so badly it wasn't safely drivable. Part is backordered for
months so the car collects dust in the garage. No reasonable restitution has been offered, which makes me question why buy from dealers
when private parties offer better pricing, better service history, and will usually at least have a second key and owners manual. I own several
high end vehicles, but this will be the last from this dealer.
Jan 22, 2023
Omar at Seattle Finest Motors was very helpful from start to finish on this purchase. Came in on his day off to finalize the deal.
I live in North Carolina and I decided to buy a Sienna from this dealership on the West Coast. I never heard of them and did not know what to expect, especially when I live so far and couldn’t even see the car in person. Man, the salesman worked hard for me! Not for a second I felt like he was trying to take advantage of me. I would buy another car from this dealership without a second thought. These guys are honest. They worked hard to ensure I was pleased with every aspect of my sale. Thank you so much, guys!
This was one of the smoothest auto purchases I have experienced. I have nothing but good feeling about our purchase. That hasn’t always been the case with other dealerships in the past.
A+ for the sales department and finance department!
It was worth the 1hr 45 min drive to get there and would do it again if the future.
Good job guys!
Thanks Sean
Jun 20, 2022
Stayed in touch frequently.
May 2, 2022
Awesome experience but it did took a little longer than expected on my end. They are very friendly and they will work with you on getting you the best deal and Financing. I will surely be shopping there for my next vehicle and let friends and family know where I got my truck and the deal I got.
Mar 25, 2022
Very easy to
work the van
was exactly
as described
Dec 8, 2021
Alex was extremely helpful. He got me a great rate and was very friendly.
May 9, 2021
We were very satisfied with the service we received. We felt
comfortable in making a decision to purchase a vehicle. They were
willing to take care of some small details we saw which always
comes when looking to purchase a used vehicle. We are thankful
to Habib for guiding us thru the process
I sent Seattle Finest Motors an email about this car, and received a prompt reply. We visited SFM the next day and saw the car. Went back the day after that and BOUGHT the car. The salesperson, Habib Birjandian, was GREAT!! Very helpful. Not pushy. Quietly competent. He was a pleasure to deal with. We also received our permanent license plates WEEKS before we expected them. Wonderful service! I will certainly be recommending SFM to anyone who asks about buying a quality used car.
Apr 5, 2021
Habib was excellent to work with on this purchase.
I would definitely recommend him to my friends.
Easy going no pressure very professional.
I could not have had a better experience in purchasing my vehicle with Ali & the team at Seattle Finest Motors. I travelled from Iowa to pick up my car understanding I was taking a large gamble. Ali made me feel secure in my decision before and during the process. Before my travel I was provided a detailed walk around along with detailed records of service. After the purchase the quality of the car spoke for itself. I drove the 1700 miles home with complete confidence & made it with no issues. The staff could not have been friendlier & I truly felt they cared about me as an individual as much as my business.
If you’re looking for a unique vehicle from a great dealership, I could not recommend Seattle Finest Motors enough.
Jan 24, 2021
Response from current dealership:
Hi Brian,
Thank you for your feedback, Please feel free to reach out to me @ 415 815 8143. I would like to know more about your experience and perhaps I can answer any particular questions you may have.
Best regards,
Farzad S.
Thank you for your feedback, Please feel free to reach out to me @ 415 815 8143. I would like to know more about your experience and perhaps I can answer any particular questions you may have.
Best regards,
Farzad S.
Oct 18, 2020
Great experience, paper work was ready when I arrived. Went to lunch, when I came the was detailed and I was ready to leave with my new SUV. Fast, easy
Sep 29, 2020
Responded quickly to questions
Aug 30, 2020
Prompt contact but vehicle was not recommended.
May 31, 2020
Friendly people, loved the car, got a good rate and ended up buying the car!
May 5, 2020
Yes, Very quick with what you ask for.
Apr 8, 2020
Very helpful with detailed history information on the car I was looking at.
Oct 3, 2019
Got back to me on time.
Absolute worst car buying experience ever.
Salemans waited with arms crossed untill i finished looking at the vehicle.
Rolling his eyes the the entire time.
What a waste of a day.
I travelled a total of 6 hours to see this rig...only to be disregarded.
Wow...this guy could put ANYONE off ever buying a rig again.
Sad....sad....sad.
Aug 29, 2019
Response from current dealership:
We are sorry to hear that you had a bad experience here at our dealership, we have a high reputation for making sure our customers are completely satisfied. Our sales staff always provides customers with sufficient time to look over the vehicles on their own.
In this particular case Dara, I remember you had offered us 11k for a vehicle with asking price of $14,998. This was before you drove down to our facility, your offer was declined via text. However, you still made the trip.
We price our vehicles based on market value and we simply do not have such margins to provide a discount of
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In this particular case Dara, I remember you had offered us 11k for a vehicle with asking price of $14,998. This was before you drove down to our facility, your offer was declined via text. However, you still made the trip.
We price our vehicles based on market value and we simply do not have such margins to provide a discount of
Jul 26, 2019
Honest
Jul 7, 2019
Contacted me immediately and requested I go and test drive the vehicular
Mar 13, 2019
The dealer wasn’t too helpful, we test drove this vehicle & it started smoking after a 10minute drive. There is some damage to the exterior of the vehicle & he tried to make it seem like it was our fault. Just a bunch of shady dealers there!
Mar 15, 2019
Response from current dealership:
Hello Christine,
We value our shoppers feedback and we use it to make ourselves better and stand out from the rest. We are as transparent as possible, when it comes to selling our vehicles. After you pointed out that the vehicle was “overheating” all 5 of us (your family and I) concluded that the vehicle had an oil leak that was making the smell and smoke visible. We promised to get the vehicle fixed as soon as we can get it into the shop, which would be Monday. As we promised, the vehicle was taken to a shop and fixed on Monday. Turns out Ford uses the A/C condenser to cool th
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We value our shoppers feedback and we use it to make ourselves better and stand out from the rest. We are as transparent as possible, when it comes to selling our vehicles. After you pointed out that the vehicle was “overheating” all 5 of us (your family and I) concluded that the vehicle had an oil leak that was making the smell and smoke visible. We promised to get the vehicle fixed as soon as we can get it into the shop, which would be Monday. As we promised, the vehicle was taken to a shop and fixed on Monday. Turns out Ford uses the A/C condenser to cool th
Mar 8, 2019
Good
Nov 22, 2018
Alex did a really good job selling me the car I needed:) . He let me out the car on hold for an extra couple of days and set the right expectations!
Nov 5, 2018
They contacted me about the rover. I negotiated
a price of $20,000 which they accepted. I
emailed my divers license and was waiting for
the purchase order and information on sending
funds. I have our entire conversation
documented in email. The offer acceptance took
place Saturday morning. Saturday night I
recieved a phone call from Alex saying they sold
the rover to someone else that evening. They are
dishonest and I would never do business with
them ever for any reason. We had a deal in
writing yet they sold the vehicle to someone
else. I feel though I dodged a bullet though as if
this is their business practice then what may
have been wrong with the vehicle after I bought
it?
Nov 6, 2018
Response from current dealership:
Thank you for your feedback about our current interaction on the Range Rover that you were deciding to purchase. I apologize that the purchase of this specific Range Rover didn't work out for you. As stated in the emails, during our conversation back and fourth on the price and other details, someone came in and purchased the vehicle. Unfortunately, we have no control of when someone decides to come in and purchase a vehicle. Especially, when we have an extremely good pricing, and weekend specials. I would say we are far away from dishonest and we take care of our customers at all times. We di
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Sep 25, 2018
So far so good! Justin is very tolerable as a saleman. Didn't feel pressured or bullied. He went over my entire contract with me. Very transparent and no bull. Worked with me to get my family a car. As a first time buyer I was very cautious, but it turned out to be a good experience.
Sep 20, 2018
While they were very attentive and professional. The pricing on the vehicle I was looking at was way over blue book value and any other pricing guide I could find. Just do your research or over pay for the name.
The beginning of my experience wasn't the greatest. The salesperson either didn't believe I was serious about purchasing the vehicle or didn't really want to sale it to me! It should've be a rather simple interaction, since I already had my own financing through my credit union. However, it started to be one of the worst experiences I have ever had! What I will say at the end, Alex somewhat made up for it by making sure my car was clean and gave me a tank of gas!
Jul 3, 2018
They didn’t seem very interested in showing me the car, I asked for a video of the car running as I live 200 miles away and wanted to make sure everything was good. They didn’t send me a video and said I should pay someone to come take a look at it before I drive that far. I appreciate the advice but the lack of helpfulness with the video and some more pictures really frustrated me.
Jul 5, 2018
Response from current dealership:
Brook we are very interested in showing our quality preowned cars to inquiring customers. We are slightly short staffed at the moment as one of our employees is on vacation. We do encourage long distance buyers to use local prebuyer inspection services before they travel to our lot for reassurance that the car will meet their standards. If you would like a video I can send one from my phone but resolution restraints might not allow the picture to be clear enough for you to get a good sense of the aesthetics. You can visit our website where we include HD photos and have all angels inside and ou
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I have been working with Seattle’s finest for over a week; I dealt with four of their sales personnel and they were all very helpful kind courteous and knowledgeable about their vehicles!! Very patient with my family and I!!! We test drove and making a decision on the right car for my wife and family needs! No pressure sales!!! Great buying experience!! Thank Guys
Jun 13, 2018
Very helpful and honest
Jun 12, 2018
They didn’t have the exact vehicle I was looking for in stock. They searched all over and were able to find one that matched my specifications perfectly. Then they took care of all the paperwork and financing and made it very easy for me.
I purchased a Range Rover Sport. Great buying experience. Worked with Alex who was very responsive to all my request. They took care of all the items I identified about the car and added a few bonuses. Dealership was pretty firm on their price. Transaction was quick and seamless. They did not try to pressure me to buy any of their upsell products.
Dec 5, 2017
Went to check a Lexus GX470, up for sale.
The car had absolutely no maintenance records. Canada imported.
The Carfax showed only tabs and emissions, that is all they got on a 2004 vehicle with 126k. They assured me that the battery and timing belt was replaced, by their mechanic. Yes, and tires replaced too, cheapest possible tires, wrapped on a freshly can spray painted rims.
Carfax showed accident free. The dashboard was resprayed in black, it looks like it had the airbag deployed and repaired, and nobody even worried about replacing it.
You could even see cracks and filler under the paint. There was even black paint over pray on A pillars. The undercarriage of the car was sprayed in black too, along with wheel wells, to cover rust and make it look "fresh".
Overpriced, no maintenance - wrecked car, being sold as a hot deal. "It's going to sell in less than a week" assured me the confident sales guy, because it's a high demand model, in a black with grey interior.
Guys, Don't buy no maintenance record trash, from sketchy dealerships.
I feel sorry for the person who will buy this '04 Lexus GX listed for 14.999 with 126k
Dec 7, 2017
Response from current dealership:
Hi Alex,
Thank you for stopping by our dealership. I would like to take a moment, and apologize that the vehicle did not meet your expectations. All service records have been received from 8 Velocity Motorsports, and we are more than happy to share them with you. Additionally, at the time of your visit, all replaced parts were located in the trunk for you to see. In terms of the dash, there isn't much that we could have done, the vehicle came this way. This is an ongoing problem for some Toyota and Lexus vehicles (GX470 being one of them 03-08) dated from 2003 to 2009. We have attached a l
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Thank you for stopping by our dealership. I would like to take a moment, and apologize that the vehicle did not meet your expectations. All service records have been received from 8 Velocity Motorsports, and we are more than happy to share them with you. Additionally, at the time of your visit, all replaced parts were located in the trunk for you to see. In terms of the dash, there isn't much that we could have done, the vehicle came this way. This is an ongoing problem for some Toyota and Lexus vehicles (GX470 being one of them 03-08) dated from 2003 to 2009. We have attached a l
Dec 2, 2017
Wonderful hassle free experience. I got an amazing deal on my Lexus RV 350. Vladamir closed the sale and did an awesome job, not pushy at all! I love my SUV!!
Nov 30, 2017
Responded quickly to my inquiries. No high pressure sales approach. Would return to view other vehicles matching my criteria.
Nov 5, 2017
Their response was prompt and professional!
I inquired about their vehicle listing and got a reply about 30 minutes later. I asked a question and never heard back. Bad customer service
Oct 25, 2017
Response from current dealership:
Hello Danny,
We apologize about your negative customer experience. Please don't hesitate to give us a call at 425-330-0800. Ask for Alex, I will be glad to answer any questions you have for me and make sure you have a much better customer experience going forward.
Thank you,
Alex
We apologize about your negative customer experience. Please don't hesitate to give us a call at 425-330-0800. Ask for Alex, I will be glad to answer any questions you have for me and make sure you have a much better customer experience going forward.
Thank you,
Alex
Oct 11, 2017
They replied and took additional pictures for me. Although I did not purchase through them they were more than willing to help out.
Aug 13, 2017
IT was a great experience. Feras Abou-Zaki was kind, patient and considerate. He made sure my check-list was handled and I left with a full tank of gas. I would recommend Seattle Finest Motors.
Oct 10, 2016
they never answered my questions, and i used two names and emails, to
try again , no response as to why the car was priced so high compared to
others. after I said I had cash and wanted to come look Friday. I never
said I was not willing to pay XXX, but when my fiance asked they
responded with a price, that they would take, I am female and had the
cash and was paying for it, and they never responded, I see the sales
persons, 2, their names are of a country that dislike females. I never
would have thought such a thing, until I saw the total disregard for my
questions and emails, through CL, sites, and messages. SO I feel as
thought they didn't take me seriously, only ONE email back asking what
time I would be coming, when I asked real questions before the long
drive to purchase vehicle, no reply. I own My own Mortgage Company,
and I would never do business this way. this car has been for sale a very
long time, because it about 3k over what people are willing to pay, no
counter offer was ever discussed. I had cash to buy. thank you (I got this
email from CarGurus in my inbox to rate this) , I would never do this on
my own but very upset we took a day off to see it and purchase, 2 hour
drive) no reply.
Oct 13, 2016
Response from current dealership:
Hi Susan,
Thank you for the kind review. It seems that the sales team has responded to your request in a timely manner after your initial contact via email. We apologize for the inconvenience if there was no second follow-up. We are currently relocating the business to Lynnwood, and trying to meet the city requirements. As of 10/06/16 the dealership has been closed until 10/14/16 (the fire alarm system had to be put in place in order to ensure the safety of our clients and us as well). The sales team is trying to respond to all emails and voicemails...
Thank you for your understanding,
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Thank you for the kind review. It seems that the sales team has responded to your request in a timely manner after your initial contact via email. We apologize for the inconvenience if there was no second follow-up. We are currently relocating the business to Lynnwood, and trying to meet the city requirements. As of 10/06/16 the dealership has been closed until 10/14/16 (the fire alarm system had to be put in place in order to ensure the safety of our clients and us as well). The sales team is trying to respond to all emails and voicemails...
Thank you for your understanding,
Aug 25, 2016
Total waste of time. Funny to listen to a salesman who truly has no clue about what condition their inventory is even like. They tell you that they take pics at a certain location to give "great" detail pics, but apparently never open doors.... This thing must have been in a mid bath or flood of some sort....
All I had was a really good laugh on my hour drive home.
Terrible, just terrible....
Aug 29, 2016
Response from current dealership:
Hello Jeff,
Thank you for your review we will be taking the time to help educate our salesman more so in the future we do not encounter these objections. We apologies for any inconvenience this may have caused you. Please let us know if there is anything more we can do for you in the future.
Thank you for taking your time to come out here
Thank you for your review we will be taking the time to help educate our salesman more so in the future we do not encounter these objections. We apologies for any inconvenience this may have caused you. Please let us know if there is anything more we can do for you in the future.
Thank you for taking your time to come out here
Jul 16, 2016
Returned my inquiry in a timely manner
Jun 20, 2016
The sales staff responded very timely and helpful!
Jun 20, 2016
Very nice and quick to reply. I had changed my mind on the car they had on
the lot, so I never met with them.
Apr 30, 2016
I purchased a vehicle here and had it shipped to another sate. This dealer went above and beyond what was required to make my sale go smoothly. Great communication kept me confident throughout the entire process.
Oct 14, 2015
The vehicle I bought was a really
fine SUV but I had a few issues
with the purchase. They are as
listed:
1. My son who found and first
talked with the salesman was told
the vehicle had a few options that
it did not. Specifically: heated
rear seats and premium sound.
This did not impact my
satisfaction with the vehicle as it
really was in pristine condition.
2. When I took possession of the
vehicle and got it home to my
sons house we discovered it had
no front seat floor mats. This
meant we had to drive 20 miles
back to the dealership to get
some. The mats we got were not
for the vehicle I bought and we
had to cut them to fit. They
looked like crap then and did not
remain in place on the Velcro
holders so I had to order new
ones at a cost of $110.
3. We were told that there was 2
key fobs for the vehicle and when
we took delivery there was only
one. We contacted the dealership
immediately about this and were
told "we will see what we can
do". After 2 days we were told
that another key fob for the
vehicle was not available. This is
a huge concern for me as I live in
Montana where there is no BMW
dealership. If I lose the one key
fob my vehicle will become
undrivable and my only recourse
would be to have it transported to
the nearest BMW dealership in
Idaho. A distance of 166 miles
and buy a new fob and have it
scanned in. This would cost me in
excess of $2000. My plan is to
drive down there and have it
done premptivley when I have the
time. The cost of doing this is
close to $1000. If I had not
already spent $270 on airfare to
Seattle this oversight on the
dealerships part would have been
a deal breaker for me.
3. The vehicle I bought was
bought at auction in Canada and
imported into the U S. I knew this
before I closed the deal and
asked the salesman if there
would be any issues as far as title
and registration. The answer was
an emphatic no. When I closed
the deal I asked for the title to be
sent to the DMV in my home
county as is required by Montana
law when there is a bank lien on
the vehicle. I was told the title
would be sent that afternoon. I
went down to the DMV a total of
4 times between 9/30 and 10/13.
I finally contacted the dealership
on 10/7 and asked if the title had
been sent. To their credit they
responded quickly and told me
the "title was being FedExed
overnight to be there in Thurs.
10/8. I went in (again) on Fri 10/9
to register the vehicle. I was told
that no title was there. I
immediately contacted the
dealership and he assured me the
"title" was sent. After an hour or
so I contacted him again and
asked him to track the FedEx
delivery so I knew where it went.
He immediately sent me a pic of
the FedEx reciept which showed
it was delivered and signed for on
10/8. By this time the DMV was
closed for the 3 day weekend so I
had to wait until Tues. 10/13 to go
down (again) to the DMV to
register the vehicle. This I do but
again they say "no title has come
in". I show them the signed
FedEx reciept and this sets them
scurrying around and at last they
find the "title". The reason I have
enclosed title in quotation marks
is I found out that any vehicle
imported into the U.S. does not
HAVE a title until the first person
who buys it registers it. That is
why the local DMV had such a
hard time locating it. They had
never seen anything like it and
put it in a file where only one
person knew where it was.
Granted this is as much a fault of
the DMV as the dealership but I
had SPECIFICALLY asked the
salesman if there would be ANY
title issues. He could have told
me at that time the fact that this
would be a first time U S title
application. I could have then
warned the local DMV of the
special circumstance of this "title"
and it would not have been lost in
the morass which is the DMV. In
addition I had to have Law
Enforcement do a visual
inspection of the vehicle to sign
off on a form in order to register
it. This was no great hassle as the
DMV and Law Enforcement are in
the same building in my county
but I was told this inspection
should have been done at the
Port of Entry when it was
imported. I suspect this was done
but the paperwork which stated it
was done was not sent with the
vehicle paperwork sent to my
DMV. Otherwise all the paperwork
was correct, complete, and in
order. It just took me 15 days,
several trips to the DMV (which
everyone knows is not high on
anyone's fun list), and the
beginnings of an ulcer to register
my new vehicle.
Oct 14, 2015
Response from current dealership:
Dear Tom,
Thank you very much for your review and we are glad that you like the vehicle. At this time, I would like to take a moment and explain that not all used vehicles that we purchase come with a spare key and floor mats. We responded to your request regarding the floor mats immediately and were able to provide you with a set. As for the second key, we also recommended purchasing one from BMW (wholesale price through our account "$250"). It is unfortunate that DMV took forever to process the paperwork, however we did mail all necessary documents on time. We appreciate your busi
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Thank you very much for your review and we are glad that you like the vehicle. At this time, I would like to take a moment and explain that not all used vehicles that we purchase come with a spare key and floor mats. We responded to your request regarding the floor mats immediately and were able to provide you with a set. As for the second key, we also recommended purchasing one from BMW (wholesale price through our account "$250"). It is unfortunate that DMV took forever to process the paperwork, however we did mail all necessary documents on time. We appreciate your busi
Aug 4, 2015
Not a lot of staff so the wait can be long, I suggest making an appointment before just heading over.
Aug 25, 2015
Response from current dealership:
Hi Toni, We appreciate your feedback and I just wanted to share that we are expanding our operation by adding another office in the next month. We hope we can offer you a better experience in your next visit.