Scott Evans Nissan

This dealer ship is very scammie. I called the dealership a day before around 4:20pm to ask about their dealer fee and the accident on the car. The salesman didn't give me much formation on dealer fee but did let me know about the car was history. He want to know if I was financing or cash. I told him I was not sure. I also told him I will be driving 2 hour to come see this car. When I get to the dealership the salesman new I guess pull out a paper to try and trick me to see financing with them. i told him my budget which was 15k and the car I wanted to see. he then lets me know the if I don't financing with them that car that was 13,795 would be 24,795. I was upset and disappointed that I didn't get that information before arriving. MAKE SURE YOU ASK ALL THE QUESTION BE ARRIVING. BE SAFE

Respectful when they called.

Mr. Rodney Freeland took the time to make sure that I purchased a dependable car with great mileage.

Horrible. The dealership said that this vehicle was for sale.....but only wholesale so it was never for sale....however it's on the website. Conclusion it was never available to sale. That was the exact explanation that was explained verbatim from someone handling the internet sales. I would truly stay way from these guys1 SCAM ALERT ⚠️

Slow to respond and wanted $1000 more than published asking price.

Good

It was great

VERY FRIENDLY staff! Their cars are very clean too. I did not buy a vehicle from them, but they seem like a really good dealership to work with.

I talked to them the day before i arrived for test drive. I drove 4 hrs to get there because i wasn't going home without a new ride. And guess what they can't find the keys so i could drive it i told them I'll be in town couple more hrs to give me a call when they find them it's been 6 days still no call. So i bought something else from somewhere else

Dealer experience was very informative. Faith Johnson gave me all the info I needed. Due to the storm in Alabama as of now I have not gotten back to her.

I wasn't very happy with them. I was told the car was on the lot and available and it was not. They tried to sell me another car and they wanted me to to take out a loan when I didn't want to.

These guys was a blessing in disguise they were all so wonderful to me and explain each and every thing that I asked about thank you Scott Evans you're the best

I called this dealership to inquire about a vehicle listed on car gurus. I was told the car was available & Made an appointment to visit for a test drive. I noticed that the car had been listed on car gurus for 6 months. I received a call while I was preparing to go out for the appointment that the vehicle was in the service area & not available for a test drive. The dealer reviewed other similar vehicles that were available that day, but unfortunately I was only interested in a particular trim package & no others that they had available that day met my specifications. Even though I ended up canceling my appointment & purchasing my vehicle someplace else I wanted to rate this dealership because I felt they demonstrated a high level of professionalism & consideration for my valuable time by not having me come in when they realized they would not be able to show me exactly what I was looking for. They gave me the impression of being very honest.

Reached out and offered his services. That's significantly better than most dealerships!

They treated me very well they work very hard to satisfy my needs. The salesman was very knowledgeable and polite. Sales manager also did all he could to make the sale Goodwin.

Very prompt and helpful.

Good experience

The internet sales team was really good and helpful. However, twice they took my info when I was asking a more specific price question and said a salesperson would be in contact and no one ever contacted me. Felt the salespeople could have been better at reaching out as I was really interested in the vehicle. And even if the sale doesn’t work out at least it builds relationships for possible future sale.

Car wasn’t even there when I got to the dealership. Even after being told 20 minutes before that it was still available. ( tx message through app ) drove over an hour to get there. Don’t recommend them.

Not satisfy at all. Make an appointment went to see the corvette and corvette was dirty inside, battery don't start the battery was dead, and sale person do not know anything about this car.

The Dealer Representative was quick to respond to my message. Very pleasant and professional.

Responsive and courteous

Responded to email and answered all my questions.

I received several phone calls and emails from someone named Sabrina saying they were very interested in my trade, could work with me, had great deals, etc. I finally called back and explained my needs. Was advised I could send pics of my trade and they’d send a credit app to complete online since I was 2 hours away. I took the time to take photos in the RAIN to get the process started. After sending, not another call, email, nothing! Maybe this person was just trying to meet some quota or maybe the manager was no longer interested. Whatever the case, don’t waste my time or at least call or email back and inform me.

Chris our sales guy was amazing I absolutely am in love with my car I feel like it was made for me!

Everything work out as planned. Very nice and professional staff. Definitely a good place to take a look at

Great customer service.

The car had sold but I didn’t know until I had gotten to the dealership

Quickly responded, but not close to me, 75 miles away.

They were fast and professional

DO NOT TRUST 'EM...We were ready to purchase a vehicle. Before getting to the finance manager, they kept trying to get us to sign papers without any details. We were presented an handwritten page with only our monthly payment and wanted us to sign. After sending the salesperson back 3 times stating I am not going to sign a blank statement and requested to move forward to finance mgr to go over the details, they still refused to present the details of the finances that supported the payment. They did not tell us the interest rate or nothing, only the handwritten page they wanted us to sign. After reading previous comments, I am certain they were going to change the finances on the form. Very pleased that we walked away from there. DON'T GO to this place!

answered all questions, very polite; the car I wanted was sold the day before . They found a similar model for me with a bit more mileage and a lower price.

Dealership tried to sell me an automobile with a seat with mildew, bald tires, leaking back window and bad odor. At first they say it wasnt mildew then when i remained adamant about not buying, they said they would replace entire seat. Then I finally just left.

Terrible, Rotten, Bad experience with their online sales team. Promises made to encourage me to drive the distance to their location only to have not a single thing promised materialize. Total drive time wasted was over 5 hours plus the time at the dealership to be told there was no validity to the online sales reps statements - even knowing this I was offered *nothing - not even something like a car wash... I came fully intent on purchasing this vehicle BTW - not just there to look at it... The online gal that I dealt with kept *calling me instead of responding via text or email to give me answers and make promises (no concrete tracks that way) so if you do decide to try and deal with them you need to get them to commit via text or email - although the way they referred to the online department I am not sure even that would be honored.

Extremely quick to respond with answers to questions I had regarding a vehicle they had for sale.

It took a little longer than expected to make the purchase. Everyone at the dealership was very polite.

They sell vehicles that are not paid off, they swarm you before you get out of your car. Took a month to get equipment missing off the vehicle, and some where not new. I will NEVER do business with them again. I do NOT recommend them to anyone. Go somewhere else!

Good honest and more than fair no pressure to buy

Great experience! A huge shout out to our salesman, Charles Brown. He was professional, patient, and determined to find us the right car...and he did!

I did meet with Scott Evans , the owner, very nice ,a good talk.He was very very honest and informative.I think they went over board to do everything to make sure the truck was a good one.Extremely honest.I will do business with ScottEvans

Quick to reply and answer any questions

Responded but car was already sold. Great customer service.

I had a great response time. They emailed me right away and I got a better deal then what was on the internet.

The car itself was awesome and was exactly what we were looking for. However, their was a couple of issues we ran into. First off, after going back and forth with the sales lady "KAT" via text and phone we agreed on an “out the door price” with me specifically asking for the cost to include all fees, taxes and title fees. She advised all was included in the price and she verified it with the sales manager. Next day I take a 1.5 hour trip with check in hand to look the car over and purchase it. So I arrived and asked for KAT or her Boss and neither was there. No problem, So I worked with a salesman and both he and I did a walk around and I did not see any dents, scratches etc and asked him if he had seen and surprisingly he pointed out a very small ding on the passenger side rear door. No big deal. So we test drive the car and all checks out, runs and drives perfect. So we go to his desk to start the paper work. It was noted in the computer that we had agreed on an out the door price of $22,500. Not a good price but it was the color combo my wife wanted so I'm not going to fuss. So I advised the salesman that the price we had agreed on was the $22,500 out the door and he verified it in the computer. So I ask him if they would deliver the car and he advised yes. So he goes off checking on something or to get something signed off and comes back saying they would deliver the car but it would cost like $300 or something like that. So we go back and forth and I finally gave in and agreed to pay half of the delivery fee. I have had cars delivered before normally by the salesman them self and have never been charged a fee. Even from 5 hours away. So that got me a little frustrated but I wasn't going to not do the deal over $75.00 or something like that. It was half of what they were going to charge to deliver the car. So, we move on and just to verify with him I advised him that the price we agreed on was the OUT THE DOOR price which included all fees and taxes. He then advises me that the taxes were not included in the agreed amount. Acting like "oh, we never include taxes in the deals” So, Now we are at $22,500 plus $785 for taxes and another $150 for delivery. Of course I know this is Bull so I advised him "Well I guess we are done here and started to leave" As I was sitting in my truck looking on the internet for a possible other car I could go look at he and the internet sales manager/buyer for the dealership comes up to my truck and asks what could they do to make the deal . So I sat there for a few mins and then decided that I just wanted to get the deal done and get out of there. The next closest car that had the 3.5 engine and color combo we wanted was in North Carolina. 5 hours away instead of the 1.5 hour I had already driven. Not to mention the same identical car with 25,000 miles less for the same $22,500 including TAXES and delivery "True out the door price" and the 7yr 100K warranty. But I'm here so I just want to get the wife the car and get back to what I need to be doing. lol So, I advised him if they would remove the delivery fee I would do the deal. So, he goes in and comes back out and said they could do that. They also advised the car was not certified so it would not come with the 7yr 100K warranty. Not too big of a deal as the car was under the bumper to bumper warranty for another 1500 miles or so, this would give me time to find any issues and have them fixed at the dealership before reaching 36,000 miles realizing the drivetrain would still be covered under the 5yr 60,000 mile warranty. So I advised him the check i had and what the rate was just in general discussion while he was filling in paper work. He advised they could get me a lower rate. Hummm, that never hurts. So they get my info and come back with a better rate. Wow, the rate went from like "as an example" 4.25% to 4.20%. WOW that will save a lot of money. lol. Oh well, we get the paper work done and they are scheduled to deliver the car the same day in the afternoon. On my way home I receive a call from KAT (KAT was my original sales person and whom I had talked with before arriving to the dealership and also the one that provided the out the door price) and she is now at the dealer ship. I guess she was only off half a day. She was calling in regards to a text message I had sent her the day before asking if the car included the 7yr 100K mile warranty. I now realize she does not know I had been to the dealership and had already purchased the car. So, I ask her if the price we had agreed on included Tax, title fees etc and she advised Yes. I asked her if the car came with the 7yr 100K warranty and she advised yes that it would not be any problems to have the dealership certify the car so it would qualify for the warranty. I'm thinking great she is going to get all of this mess straightened out now. So I told her to look out the front window and she said ok, I said see that white Altima out there, she said yes, I advised I just bought it about 20 mins ago. So she is like Oh no I missed you yada yada yada. I go on to explain to her what all had happened and how unhappy I was in regards to how all this went down. She advised me she was going to get with the sales manager to get it all fixed. I told her Great and that I looked forward to her call back. Needless to say I never received a call back. So, I get home and a couple of hours later the Drivers deliver the car. We complete the paperwork and off they went. So, now I’m showing my wife her new car and noticed a Star on the windshield on the lower portion of the driver side window. Clearly I would not have missed seeing that when both myself and the salesman did a walk around and test drive. So, I look at it and I figured I must have missed it and I figured it had been repaired so it would not crack. The very next day I was washing the car and sure enough the windshield cracked. So with all that has happened I just said screw it and had a windshield put in it. $175. So in all and all you should be able to see for yourself how pleased I was or am with doing business with Scott Evans Nissan in Carrollton Ga.

Very friendly

Quick response, but the car I was interested in was no longer available.

I give you a five star grand job well done.

Great response. Cari is doing an excellent job!

No negotiation on a car they represented as a one-owner actually was their rental car. Not very trustworthy in my opinion.

The car dealership never responded to the email that you sent. I contacted the dealership directly. I discovered that their advertised was not the model as listed. It was a lesser model. Thank you for asking.

They were nice to work with, but didn't have the price for me.

Exceptional

Responded politely and quickly.