Schwartz Mazda

If you get Logan Rahilly. Run. The moment I informed him I would not be giving out my personal phone number yet, because I don’t want any unsolicited calls. He began to act really cold. When I asked this “sales consultant” about ANY mazda incentives or dealer add ons/ addendums the dealer might have, he told me to look on their website. Nothing is on there, He was not transparent with the price, just said “ I’ll knock $1000 off this cx-50” $1000 off what?? Logan does not listen to the customer, wish I would have went with Neil. Like others have said. Now I’m hesitant about this dealers ethics.

A wounderful experience!!!

Great dealership and great people

Overall a great experience! Neil Rosenstein, the Internet Sales Manager was very responsive and totally professional. This was a long-distance sale, to Colorado, and he totally accommodated our needs, regardless of day or time. The staff at Schwartz Mazda were fast and efficient in processing the sale, and I was on my way quickly. Best car buying experience we've had.

I have the car great experience

Good

While i didnt buy a car that day.. i will be going back for the right combo of car features and price

Neil was very helpful. Even though I live 100 miles away. The other 2 dealers close to me did not respond. Thanks Neil

They were very nice but the offer on my car was far to low to accept.

They have very friendly staff.

Car sold before I could see it, but the dealer was courteous and professional.

Had a great experience drove 3 1/2 hours from upstate NY. Paperwork was ready to sign and it was a simple painless process for purchase and delivery

The best buying experience ever! They are the best!

He was great returned my email

Neil worked patiently but efficiently, good inquiry.

The sale of the vehicle was flawless even though I was hundreds of miles away.

Couldn’t of been a smoother transaction . The car was gorgeous and drove amazing . Ryan and Neil were there for all my needs and questions . Thank you back so much !!

Quick response, good info

These folks, and specifically a salesman named Neil, generated an unbelievably bad experience for me and my wife today. It was totally unprofessional and is a classic "reason used car sellers get a bad rap" example. Found the car we wanted, negotiated to a price, set a time to come get it, confirmed its availability prior to going to get it (over an hour drive) and had them pre-run a credit check to demonstrate we were serious. Everything came back good so we drove over when he said he would hold it. Got there and the car was actively being sold to another buyer. They told us the other buyer got there two hours earlier. Now, I dont fault them for going after the quick sale, but they knew they wouldn't have the car, knew we had a long drive, and didn't care enough to stop us from spending a bunch in tolls, gas, a long uber ride to watch another couple leave with the car. Just think about that... Glad we didn't get the car now, this was a real warning sign. Real cool, Schwartz.

As rude and as foul as can be. Sales manager literally crumbled up his worksheet deal 15 seconds into negotiating and tells me “we’re done here” and walks away. Sales guy wouldnt even shake my hand and goes “we’re not the red cross, we don’t give cars away for free”. Ashamed I can only rate this 1 star because this would be a huge zero from me.

salesman was very nice.sales manager not so helpful.nobody could answer a question about a dent in a certified used car.usual dealer tactics.but,i love the car.Just be cautious and pay attention to what your buying

Quick reply!!!

Great experience. Would recomend to everybody. Guys there were helpful. Not pushy at all. A++++

Outstanding experience from start to finish, very friendly and professional. Highly recommend as an honest dealer.

Family business and it shows. Low pressure atmosphere and I really appreciated having Jim and Colton help with my car buying experience.

Very quick and extremely professional salesperson, Jason. 5 stars for him! Manager who refused to divulge an e-price, and who refused to budge even one penny on the price, not so many stars. But, we still bought the car and were treated exceptionally well for the full- price marks we are. Highly recommend, if you don't mind paying full asking price. Just think of them as the "no-haggle-just-like-some-other-big- dealer" of Mazda dealers!

We had a great experience at Schwartz Mazda--the dealer showed us the car we were interested in (a used Honda Accord Hybrid), and we bought the car that day. Everyone was very helpful and friendly. I would recommend this dealership.

Tom was straightforward and trustworthy.

Very helpful

Tom was very nice and not pushy

It was good

Responded to my questions.

Great experience. Put me right in the vehicle as soon as I arrived for a test drive. I ended up buying the vehicle. After I bought it some concerns came up. The sales rep called me just for a follow yo so I told him about my concerns. They took the car in to their shop and took care of all my concerns at no charge.

good

Awesome Follow up!

Very responsive to my email I asked for additional pictures and they sent immediately did not buy anything yet

The dealership was very responsive to my call. They set up a test drive right away. Although they did not have what I needed on the lot they showed me other options. The sales rep did listen to my needs and kept in touch. We did buy somewhere else due to inventory but would use this dealer again if needed.

Not a very good experience. There was no picture with the initial listing --but that's not a big deal. However I emailed with 2 questions--how many miles did the tires have on them and were there images to share? They answered neither--and the online chat was rude--when I asked about my questions he abruptly cut the chat. Rude I would say.

Took forever for them to contact me. When they did it was non helpful. They could have sent me an email within a day or two so my time wasn't wasted.

They hawk you! 10 emails in less than a week!! Unprofessional!!!

Good overall experience. Fair value given for trade and price of vehicle purchased was close to wholesale. Staff was friendly.

Everyone at Schwartz Mazda was extremely friendly and over the top helpful. I walked away with the car I wanted and was very happy.

great

Sold car for a week as they contacted me right along via emails. Never did give me a price on a car I was thinking about trading in. Poor business!!!

I didn't use them, but they were very responsive. I ended up buying another vehicle.

very fair, moved the process along quickly. this is our third car from Schwartz

Wonderful, bought my Nissan Versa from here