Schomp Subaru

First online sales got back to me and referred me to a fantastic salesman. I believe his name was Matteus. He spent a significant amount of time with me and answered all of my questions. The car I asked about was under inspection for another buyer. Matt researched other possibilities at nearby dealerships and took time to explain everything from the difference between an AWD and 4-wheel drive to what makes a car a premium. I will definitely use Schomp and Matt for my future Subaru purchases.

Great, we are working with Schomp now on possibly buying this car!

Great help

Pretty upfront with everything on the car and their process. Easy to do business with.

Absolutely 100% satisfied with my experience at Schomp Subaru Aurora & Connor!!!

Great communication. My rep Rob was the best. He answered all out questions and we walked away with everything we needed, especially a great truck.

I was surprised they got right back to me on a Sunday, but I live in a different time zone and did not respond to the text I received Monday morning. I had not expected it so early in the morning and I was in a meeting at work. However the text directed me to make a deposit asap with no instructions about what that deposit would entail or a way to make the deposit I had messaged on. Sunday w my questions which the salesperson did not answer so on the whole I was pretty did disappointed

Excellent service!

Very courteous and helpful. Car did not work out, but all went very well otherwise.

Michael, my sales rep, was very helpful. They gave me a good price and great financing. I would highly recommend this dealership.

In and out in 20 minutes. Great experience.

Unbelievable experience. NO pressure or obnoxious salesman. So cool and easy to shop. When I did find my car, I let the sales person know, Yoseph Al Bouri and he took over. I drove the car and said lets do it. At no time was he pushy. Very courteous and helpful and knew his job. Everyone in the dealership were so polite and helpful so you didn't have to wait. I had been pre-approved, and he took some information and I signed almost everything on line. Called me when needed and always a gentleman. He had the few things that I requested taken care of and I am a happy camper! He should be given a bonus. If I ever buy a car again, I would immediately go to him. Also all my friends now know about where to go for a car. GREAT JOB Yoseph. You're the BEST!

Great dealer hands down

Bought this car. Drinks and snacks provided. No haggle dealer. Very happy with my new car

Very helpful and polite, Stephanie was very prompt in answering all my questions and was very understanding when we decided to trade sometime in the future.

They swiftly responded

Very personable and knowledgable! Would highly recommend!

nice people.

Awesome

I was contacted initially. That said, I had completed my research and knew what car that I wanted. I told the rep these criteria. The sales rep did not listen to my "must-haves", or deal breakers. So I looked...after some searching on my part, I selected a car and made an appointment for a test drive the next morning - I was coming from an hour away. I called on my drive and the rep said "sorry, that car got a 'hold' deposit last night but I figured we will find you another one" - there was not another one with my specs there! Long story short, the sales rep never offered or gave me a hold deposit when I called to set up the test drive. Not cool.

The people at Schomp's Subaru have gone out of their way to help me with this car. I appreciate all that they have helped me with and they were very thorough in answering every question I had about the car. Prompt and friendly service.

Salesman said that the car wouldn’t be ready and tried to move to other stuff. I had a pre approval for that specific car so I wasn’t able to change.

Amazing dealer, we purchased the car there and was the best experience we have ever had. Cargurus helped us find the car and the dealer took over with exceptional Customer service.

The Dealer was responsive to my questions about the vehicle. If they had what I was looking for, I could have bought a Car from them.

Sam Minick was amazing and thorough. Their customer service and attention to detail was next level. Will definitely be coming back for all my service needs too

They got in touch with me right away. However, I never heard back from them. I’m assuming because they couldn’t find anyone to get my loan approved. Still would have been nice to hear back from them.

Quick response, smooth, painless process with my purchase.

I bought the car. michael B at Schomp was awesome. Could not have been smoother.

Dealer responded too late when a different route never did get a chance to work with him he did wish me luck with my new car though after we did speak

Did not end up buying the vehicle, but service was great and very responsive.

Salesman was very helpful in helping me with the history of the vehicle.

Dru was extremely helpful and pleasant to work with.

Very willing to help. However, the vehicle I inquired about was not optioned as I wanted.

My dealer Spencer was helpful, nice and knowledgeable about the car. Although I did not get the car, he did not pressure me into anything and saw my decision as the best decision for me!

Quick and easy, friendly staff, really happy with my car, too.

Good experience. Sales was not pushy

Quick response, i believe the same day with a video of the car I was interested in. Very professional. I would recommend Schomp

Very helpful! Went above and beyond to try and earn my business. By sending videos to me of their vehicles. That was helpful in me making an informed decision.

Their truck was what I was looking for, but I didn't want to travel again to look at a car.

Great communication and great people

Unfortunately this car was sold before I could buy it. But, everyone that I dealt with was terrific.

Excellent.

Dealer did respond to my inquiry but only to try and sell me a different vehicle than the one I was inquiring about. This vehicle was held for more than the 48hrs for another customer even after I informed salesman I had cash in hand no finance needed. I was contacted more times via email text and phone call about finding me a different vehicle than I was on the original inquiry.

They were really helpful, I looked at 4 cars but didn't end up buying.

Saw an ad, went and bought the car within a few hours. Schomp was easy to work with. The “best price” model was interesting. I’m used to going in and negotiating but it was really smooth.

Will definitely go back there!

Very good communication.

We don't buy cars all the time so this can be a little over whelming. Brandon at Schomp Subaru reached out to me after I expressed in the vehicle. With Covid going on he drove the car to my house and let me test drive it there. After discussing the car and the price he drive back to the dealership and got financing options for me. After talking over the phone I decided to buy the car. One of the best car buying experiences of my life and I feel confident that when I need a new vehicle Schomp is going to be where I start.

Even though I havent selected a vehicle yet I did appreciate the service I received. I dont like to be pressured and I didnt feel that I was. Im still searching and will continue to look at the vehicles at your dealership Thank you.

I purchased this 2016 Subaru at Schomp Subaru. It was a great experience. Our sales advisor, Dru Larson, was easy to work with and this dealership provided excellent Customer Service. I would highly recommend this dealership.

Takoyuki was very helpful with all info I needed.

They contacted me and let me know that the truck was sold. Two days later they let me know that the truck was now available, but the online price was wrong and that I could purchase it for $2000.00 more. This is not the kind of dealer that I would do business with.

Very friendly and professional

Excellent

Outstanding service.

5 Stars! Bought the car! No B.S!

Nathan Wegner was amazing. Awesome followup.

Sierra Medina was great to work with. Good experience. Especially liked the no dealer fees and good price.

Responded quickly, willing to provide quotes on financing and trade in values and accommodated with very honest appraisals of the condition of a used vehicle I was looking at. Very much appreciated.

Quick response but vehicle not ready for test drive.

They worked with me in an attempt to locate a car, however, could not locate one of interest at the time. They did follow up more than once.

Awesome response

Alice was extremely nice and offered great price on new and used subaru's.

They replied to the request in a generic manner, failing to provide an answer to my question regarding damage that appeared on Carfax. The car sold while I was waiting for the question to be answered.

So far early stages. Just setting up test drive appointment so far

The dealer at Schomp Suburu was amazing! She was very knowledgeable, and got back to me quickly. I was able to buy the car from the dealer easily and I did it the next day I found it on your site! Sierra is the person you NEED for your car buying experience!

Great buying experience!

Great experience with Griffin and bought a 2020 SUBARU ASCENT. Start to finish worked with me and delivered a great experience.

Wonderful!! They were really helpful. Great dealer.

Great guys to work with even though i wasn't able to buy the because it sold before i could find time to look at it

Sales person was upfront in reply that the car had major mechanical issues and they would not be selling it... but then, why advertise it? They then tried offering me another car. So, to me it was a bait and switch. Nice people, but I do not go for the bait and switch tactics.

Great sales Team. Satisfied with all the information that I received from their Management team Great ztea. To work with. Thanks a lot

One of the best dealerships I have ever seen. Great follow up, on target responsiveness, amazing relationship building. Could not ask for a better experience. Best sales person ever Fred Wucherpfennig. Thanks a lot.

They where fine. They responded on time. And are always whiling you help me find another vehicle.

Love their business model. Gone are the games of the old dealerships. Deal with one person, no haggle price and out the door,

Good response time. Kept up communications!

Excellent service, fast response

The car was sold a week before they removed it from car gurus. Not impressed

Excellent interaction. Purchased the vehicle

I can only comment on the buying experiences as opposed to the car as we have only had it one week. Buying with a dealer who has a firm price as opposed to the haggling process is so much easier. The Sales guy was very professional, knowledgeable and there was no hard sell. Being Denver the risk of getting a cracked windshield is high. The dealership offered an insurance program but when we told them who the car was going to insured with the Sales person checked with his manager and said it would be covered under the policy and therefore no need to take the additional insurance the dealership was offering. To me that was very professional.

Rj our sales rep was wonderful. He gave a crystal clear picture on what we really need and was very helpful in our search. More than satisfied with the purchase

excellent

This dealership was amazing. The called and emailed a detailed custom walk around video of the vehicle we wanted. It was unfortunately sold before we were able to look at it. I would definitely buy my next new subaru from them.

They responded very quickly to my email. The gentleman took a great video of the car and personalized it. Wish it would have been the right car for me.

Awesome dealership. Love the car and got a great deal.

I was presented the vehicle and kept informed of its status. We are just starting to look for a new vehicle and did not purchase at this time.

The sales reps were very cooperative and cordial. Unfortunately, the vehicle sold before I could get to the dealership, but that was not their fault. Genesis and Brandon were very helpful and attempted to get the deal done. They even took a video of the vehicle for me! I would recommend this dealership.

Helpful!

Unfortunately still have not seen the car as it needed a sensor replaced. Still waiting to hear what sensor and when it will be available. Been a week now

Very helpful, and made buying a car a breeze

After a couple back and forth emails with the salesman, Matt, I came in and got the car. Matt was very professional and super nice and helpful at the dealership. Love the car so far. Subaru fo life!

Currently working with this dealer for the vehicle. Right hand doesn't really talk to the left. Had 3 people reach out to me (2 of which I explained I was waiting on the first guy for photos) but then never received the requested photos or information.

Prompt reply and answers to my questions.

It was a great experience. I did buy the jeep.

I received a call back promptly and even though they did not have what I was specifically looking for, they provided other vehicle options to consider.

It was good. I bought the odyssey from Schomp Subaru

very good. no gimmicks.

They were great! Very responsive and wanted to help me find the car that I want, even after this one was sold.

Once, auto response, never responded to any of my questions...

Impressive

Great experience overall! Helpful, friendly, and professional staff that isn’t pushy. I worked with Mike Mattingly. Awesome guy, and would highly recommend Shortline Subaru!

This was not a friendly dealership once it came to numbers. I was working with An Asian salesman and she was nothing but rude with me and my financial consultant at my local bank. I would not recommend her or speaking to her boss. Nothing but haggling at this dealership when they say they are not a haggling dealership. I don’t recommend trading in a vehicle if you decide to go here since they will give you the lowest amount for your car.

Very unpleasant experience. Two different staff lied to me about a $500 deposit being refundable. I happened to catch a manager on the phone who mentioned that no deposits are refundable, but are transferable to another car. The salesman I dealt with ended up losing his tempera and did not seem to have any time for me whatsoever. I was clearly not a priority despite showing serious interest.

Did not ending up buying, but service and was prompt and professional.

Easy experience both with Cargurus and Shortline Subaru!

Everything went great! Thanks

I inquired about a Honda civic. the sales person told me on the phone it had been sold but she could sell me a similar car. the civic I,asked about is still advertised as for sale with two different price changes, even though Shoreline says they,don't negotiate. nice try on the bait and switch.

Daniel was most respectful of my car-buying needs and wants and offered the information I needed to make a good decision. Most courteous!

Went to dealership but no sales people were around. Hung around for 20-25 minutes and still no one came to help us

Has been helpful although I haven’t bought from them as of yet

I emailed the dealer asking for their "One Price" they advertise. I listed the VIN and the link to the car on their website that I wanted the "One Price," which you would think would be extremely hard to mess up. I received a price from the sales consultant. I noticed the car had additional options that didn't appear to be included in the price, (since I have been researching all of the Subaru Forester options and they were obvious from the pictures on Shortline's website.) I call the sales consultant to confirm the price and double check before I made the drive out to see the vehicle. Total bait and switch, when I arrived and asked about the car, pointed to it and mentioned I wanted to drive it, the sales consultant informed me that the price he gave me was without the options. I showed him the emails back and forth specifically showing the VIN and his response with the "one price." I left the dealership with a bad taste and will not buy from Shortline.

Dan got in touch with me quickly and was very professional, helpful and fun to talk to. I just hope I can get down from the mountains to look at the car before it is sold.

Bill Dantico and the team at Shortline Subaru helped me get an awesome deal on a brand new Crosstrek! I was very happy with their sales and financial team.

Purchased my 3R.6 at a great price. This was a hassle free easy purchase. I strongly recommend this dealer

They did not actually have this car for sale. The car they were selling had considerable hail damage to the point that it was being sent to auction. Apparently they decided to use a picture of a perfect car to get peoples interest and then told us that they had another Forester that just happened to be considerably more money. The "Old Bait and Switch"? I will not do business with these people.

Did not have the exact unit I wanted.

Shortline is very accommodating to helping you make the right decision on buying a car, not pushy at all and didn't care if a car sold that day or not. In fact I was given a dealer plate and able to test drive for the day to make sure this was the car for me, Absolutely Fantastic! Unfortunately we couldn't agree on a fair price as the car was over priced very much and they I cant get over paying a $500 Dealer handling fee on a used car. The dealer handling fee of $500 ruined the deal for us. :( Its not a industry standard and a little old fashioned extra cost that they try to get out of you.............too bad.