About Us

It's our forward-thinking approach and devotion to our customers that gives Schaefer & Bierlein the distinction of being the oldest business in Saginaw County. Here's why: Chrysler has repeatedly recognized Schaefer & Bierlein as having a higher Customer Satisfaction index than any dealer in Saginaw, Bay, Midland, Genesee and Tuscola counties. Schaefer & Bierlein is the Tri-Cities only dealer for ALL Chrysler, Dodge and Jeep products. We have 10 financing sources on site. Our award-winning service department opens at 7:30am everyday - even Saturday, and is open until 8:00pm on Mondays. We are one of the first to offer customers free loaner cars. Our certified repair technicians have decades of experience. Some have been with us for ove

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Service Info

Dealer Reviews

Based on 1 reviews
All reviews are verified visits to the dealer. – Learn More
Sarah
Dec 13, 2025
Love these guys!
Is this review helpful? Yes | No
Tim
Jun 23, 2023
Very responsive.
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Jun 23, 2023
Response from current dealership:
Thank you, Tim!  Hope all is well and you are all set.  
May 4, 2023
We had a very swift and successful purchase with Schaefer and Bierlein. We searched for our vehicle and engaged with 5-6 dealers. Our salesman Dalton at S & B was by far the most polite, appropriate, informative and honest sales person I have spoken to yet. We had a very peasant experience. Cannot say enough positive things about this dealer.
Is this review helpful? Yes | No
May 4, 2023
Response from current dealership:
Hi Karen!  Thank you very much first and foremost for your business and choosing Schaefer & Bierlein to purchaser your new vehicle!  We appreciate it very much and for taking the time to let others know about your buying experience!  We will be sure to share this review with Dalton.  He will be very pleased as well.  Again, thank you for your business and we hope you are enjoying your new vehicle.  We will be here when you need us at Schaefer & Bierlein...Where Service Sells Cars!
Bill
Dec 16, 2022
Great people
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Dec 19, 2022
Response from current dealership:
Thank you, Bill!
Feb 5, 2022
They got me in and actually found me another Pacifica that had everything I wanted. They were helpful and took care of everything! I would recommend them to anyone looking for a vehicle!
Is this review helpful? Yes | No
Feb 7, 2022
Response from current dealership:
Awesome review!  Thank you so much.  Pleased to hear of you satisfactory experience and than you for the recommendation as well!  We appreciate your business and we will be here when you need us at Schaefer & Bierlein...Where Service Sells Cars!
Oct 25, 2021
Great service
Is this review helpful? Yes | No
Oct 25, 2021
Response from current dealership:
Thank you!  We appreciate the perfect 5-star review.  Thank you for your service and we will be here when you need us at Schaefer & Bierlein...Where Service Sells Cars!
Sue
May 21, 2021
In my search for a Ram truck, I contacted this dealership with a question and was contacted back promptly. However I did not purchase from this dealer.
Is this review helpful? Yes | No
May 21, 2021
Response from current dealership:
Hi Sue, thank you for taking the time to write a review and giving a perfect 5-star review!  Hopefully we can be your dealer in the future.  Thank you!
Mar 31, 2021
Great experience very responsive!
Is this review helpful? Yes | No
Mar 31, 2021
Response from current dealership:
Thank you so much!  It was a pleasure working with you. We hope you enjoy your new vehicle!  We will be here when you need us at Schaefer & Bierlein...Where Service Sells Cars!
Janet
Sep 4, 2020
I was contacted promptly about the vehicle I was interested in.
Is this review helpful? Yes | No
Sep 4, 2020
Response from current dealership:
Thank you for the 5-star review, Janet.  If there is anything else you need we will be here at Schaefer & Bierlein..Where Service Sells Cars!
Aug 25, 2020
This was the most excellent experience I gave ever had purchasing an automobile!! Very quick and organized! They knew their products- extremely helpful and easy!! Made it known they stand behind their products!!! Steve and Chris- Thank you so much!!
Is this review helpful? Yes | No
Aug 25, 2020
Response from current dealership:
Great review!  We thank you for choosing Schaefer & Bierlein and allowing us to serve.  We're pleased to hear of  your satisfactory and pleasant experience!  I will be sure to share with Steve, Chris and the rest of our S&B team!  Thanks again and we will be here when you need us at Schaefer & Bierlein...Where Service Sells Cars!
Aug 4, 2020
Was very polite and considerate of my time. Scheduled an appointment and had to cancel and was very professional about the whole thing.
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Aug 5, 2020
Response from current dealership:
Hi Alex, thank you for taking the time to write a review.  We will be here when you are ready again, at Schaefer & Bierlein...Where Service Sells Cars.
Jul 19, 2020
Very helpful, I would deal with them again.
Is this review helpful? Yes | No
Jul 21, 2020
Response from current dealership:
Thank you, Laurie.  We appreciate you taking the time to write a review.  We always strive to reach the 5-star mark, is there anything we could've done a better job at attain that 5th star?  We will be here when you need us at Schaefer & Bierlein...Where Service Sells Cars!
Jun 15, 2020
They got back to me right away. The Jeep was sold. They offered to help me find another, but I had already done so.
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Jun 5, 2020
They were great to me
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Nov 1, 2019
Very friendly and helpful
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Nov 5, 2019
Response from current dealership:
Thank you, Cassie!  Schaefer & Bierlein...Where Service Sells Cars!
Oct 21, 2019
They email me
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Chris
Mar 4, 2019
Still interested but we haven't closed the deal at this time. Very Interested and the seem like very nice people. Looking forward to getting to at least visit the area.
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Angelique
Oct 15, 2018
They were very helpful and professional.
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Aug 20, 2018
Although I did not buy a vehicle this time around...these people are hands down the best by far when it comes to trust and customer service...Jason was more than willing to answer any and all questions I had...I am over four hours away from them but with his help I was able to get everything done with out question...hoping they get another 2500 megacab soon
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Jason
Aug 4, 2018
Very nice people and very helpful
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Feb 17, 2018
Staff was courteous and worked with me. Ultimately did not purchase a vehicle from them but wouldn't hesitate to in the future
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Jul 26, 2017
Dealer answered my question. Did not add any additional sales promotion that I did not ask for. Will probably contact them again.
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Kelly
Feb 6, 2017
Great
0 of 1 people found this review helpful.
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Gina
Dec 21, 2016
Everyone that we spoke with was very knowledgeable and nice. Our salesman had the car detailed and heating up for us when we got to the dealership to sign paperwork. Our whole purchasing experience was great. Would definitely recommend them to friends and family !
0 of 1 people found this review helpful.
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Barnes
Aug 13, 2016
he was curtious yet pretty firm on the price. He stated they price there veheicals at the low end of market value so there's not much negotiation room.
1 of 1 people found this review helpful.
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Troy
Apr 4, 2016
Got back to me in e mail
0 of 1 people found this review helpful.
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Ed
Feb 3, 2016
Was willing to deal and courteous.
1 of 1 people found this review helpful.
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larry
Jan 29, 2016
Jason and everyone were tremendous. Very honest and caring. We had a great experience. Though we bought a car for only 5,000.00 they treated us as though our purchase was for a new car or higher priced car. Highly recommend.
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Kevin
Nov 5, 2015
Responded right away
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charles
Mar 20, 2015
they responded very quickly to my inquiry and we made a great deal for purchase of the prius
1 of 1 people found this review helpful.
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william
Dec 9, 2014
They made every effort to promptly contact me !
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Karen
Jun 28, 2014
Didn't seem anxious to sell me the car, test drive had a empty tank price was high, said the car wasn't serviced yet, they never called
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Bruce
Apr 3, 2014
Contacted the dealer and advised that I was coming from 3 hours away. Mysteriously the other party arrived and purchased the vehicle before I was able to even test drive the vehicle. The salesman said another party was interested in the vehicle, so I was somewhat at my own risk. The salesman did stay after hours to at least let me test drive the car. I made an offer on a similar vehicle and was never contacted from the salesman. Too bad for him, I ended up purchasing a vehicle closer to home but would have been very interested in what they had even with the 3 hour drive.
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Emily
May 16, 2013
Great experience! Everyone was friendly and professional, and they all worked hard to help us get into the vehicle we wanted. We drove almost two hours to work with them, and we'd do it again in a heartbeat!
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Kathy
Feb 27, 2013
Dealer repsonded quickly, but the vehicl was sold.
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Jason
Nov 7, 2012
responded quickly
1 of 1 people found this review helpful.
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