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Sawgrass INFINITI
About Us
Sawgrass Infiniti offers the best in luxury car sales and service and we look forward to serving you
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Today 9:00 AM - 9:00 PM (Closed now)
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5801 Madison Avenue
Tamarac, FL 33321
Our Amenities
- Fresh Ground Coffee
- Children's play area
- 3 Day Exchange
- Free Pick up And delivery Sales and Service. Shop from Home!
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Dealer Reviews
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Nov 21, 2025
Response from current dealership:
Hi, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Sep 22, 2025
Response from current dealership:
Hi Bruce, thank you! We take our reviews seriously and are delighted to hear about your visit. At Sawgrass INFINITI we are always striving to do better than your last visit.
Feb 19, 2025
Response from current dealership:
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Sawgrass INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
great deler ship good staff i didnt buy the vehhicle but it had nothing to do w the
dealership mainly the vehicle. if the dealership would have purchased or even split the
extend manufacturer warranty i would have purchased from them i just was able to find my
deal at another dealer, but they were willing to fully accomodate we just were not able to
make the deal that was best for me.
****on a side not classy touch with mouthwash dispensers in the restroom! I loved this *
Jan 3, 2025
Response from current dealership:
Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Sawgrass INFINITI for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
Aug 26, 2024
Had immediate and responsive contact from them. Went for a test drive. The
salesperson seemed very new to the dealership and a bit aloof. Asked my name 4
times within 3 minutes and still got it wrong. Vehicle was there and as advertised.
Sales manager did come introduce himself to me and was extremely professional. May
still be reaching out to the sales manager to finalize a deal.
Aug 30, 2024
Response from current dealership:
Hi Peter, thank you for taking the time to let us know how we did. We hope you have a great day!
Jul 17, 2024
They all were great & showed a willingness to work with me.
However, I found a slightly better price on the same car, year, make & model, but the clincher was my favorite colored car was elsewhere. They were very, very helpful and diligent by consistently updating me. I appreciate all of the effort.
Jul 18, 2024
Response from current dealership:
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
2018 for mustang EcoBoost on their page says "0 accidents reported" when I arrived to the dealership they told it has on brutal accident on front by the bumper, they made waste my time and it is misleading advertising. I would give 0 starts if available
Jul 9, 2024
Response from current dealership:
Diego, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.
Dealership was amazing! Everyone was willing to help me get the best bang for my buck. Staff very knowledgeable and funny. Best car buying experience I have ever had.
Jun 14, 2024
Response from current dealership:
Hi Alonza, we're glad to hear our staff took such great care of you! Here at Sawgrass INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Show older dealer reviews 60
I expressed my interest to purchase the car in cash and explained I was in town for a day to see the vehicle. The salesperson, Gerard did not return my calls and remains very unresponsive. I did receive ongoing return calls from the office person. I do not understand how the salesperson can deliver such bad service to a potential customer.
Feb 12, 2024
Response from current dealership:
Pbe1, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
They listed this vehicle with $7999 discount, plus another $1000
fee discounted, then sent me a printed out deal sheet adding it all
back. Classic bait and switch. Have never seen anything worse
than this dealership - Iâve bought and sold over 25 cars. When I
asked why they immediately took off $4000 of it. Then said they
were giving me a deal. Stay away!
Jul 14, 2023
Response from current dealership:
Julie, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
Jun 29, 2023
Response from current dealership:
Guy, we are so happy to read such a great review about Sawgrass Infiniti!
Horrible advertisement and well aware of their baiting technique to get you to either waste your time, your money or both. Advertisement had notified of price decrease down to 26,995 and then after saying they were emailing the paper work over and having finance call to discuss transfer of fund, I arrive then to have a total price of 35,281. They couldn’t figure out why I kept saying that is almost a 10g difference….. buncha flunkies trying to take you for all they can.
Feb 12, 2023
Got back to me quickly just didn’t have the car I wanted.
Feb 16, 2023
Response from current dealership:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Dec 21, 2022
Response from current dealership:
Hi Aldo, we are very happy to have provided you with such a positive experience!
Oct 29, 2022
Response from current dealership:
Christopher, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sawgrass Infiniti.
Madi Freeman provided everything I needed to know about a vehicle I was interested in. Unfortunately, it was sold. I love the layout of providing information. I will vetainly look to sagrassinifiti for my next online car purchase!
Jul 29, 2022
Response from current dealership:
David, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jun 18, 2022
Courteous and responsive
Jul 5, 2022
Response from current dealership:
Raphael, we are glad we could help! We are always more than happy to assist you if anything else comes up. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Jun 17, 2022
Response from current dealership:
Hi Bill, thank you for taking the time to let us know about your recent experience.We are so happy to read such a great review about Sawgrass Infiniti. We hope you have a great day! and thanks again for your praise and kind comments about our team.
Jun 4, 2022
Quick response and answered all my questions promptly!
Jun 17, 2022
Response from current dealership:
Louis, we are glad we could help!
Feb 17, 2022
Bad. There was an additional $7000.00 added to the price. Apart
from the legitimate 2000 in taxes the remainder was price gauging
due to the supply chain
Nov 14, 2021
Nice group. But the vechcle was not in good shape for the price. Seats were torn and carpet was in bad shape
Aug 12, 2021
Great response and excellent follow up.
Jun 8, 2021
Bought my X3 M40i here! Ahmed was very attentive and got me a good deal.
Days later, I realized that the wheels security key was missing. I called and that same week they resolved the matter.
Recomended!
Jan 27, 2021
Warning ⚠️, this dealership advertises one price online and when you contact them the price goes up $10,000 more than the advertising price. Please carefully review the prices. They made me a give a rating.
Jan 4, 2021
This dealer lists a lowball price for their used cars and then adds
$2500. In dealer fees to each sale. Donât know how he ever sells a car!
I had a pretty good experience dealing with Sawgrass Infiniti. Please note that this dealer has a $1000 dealer fee, charges $750 for window tint, wheel locks and $295 for taxes. So basically add $2k to the sales price that is advertised. That being said, they gave me top dollar for my trade. Very nice dealership with an incredible inventory.
After being contacted and explaining where we were and providing an offer, a sales manager contacted me. They wanted to add an additional $6k onto the advertised price for servicing the vehicle, dealer fees, taxes, etc. I emailed the owner regarding this. He did email back, asking for who I spoke with and if he could contact me back. I replied with the information and never got another response.
Sep 23, 2020
Response from current dealership:
Thank you for sharing your review. We apologize for your disappointing experience. Customer service is a top priority for our team. All of our advertised prices have a the following attached *Prices do not include tax, tag, title, $995 dealer fee and $279 electronic registration filing fee and 795 (Tint and Perma plate ). All advertised vehicles are subject to availability. Inventory, options and pricing are all subject to change. We would like to see if we could earn your business back, at your convenience, please reach out to our GM directly.
Sep 20, 2020
They were very helpful and informative and took the time to liaise with me. Very pleasant to talk to and quick with their response.
Sep 20, 2020
Response from current dealership:
Thank you for taking time to leave a review about your experience.
The truck was listed at 30500. I expected to pay around 33000 to 34000 out the door. They added in all kinds of bs to an out the door price of 37949. They explained all the additional cost which should have been included in the list price in the first place. I will never shop there again.
Sep 19, 2020
Thank you for sharing your review. We apologize for your disappointing experience. We use our reviews to better serve our future customers and appreciate your feedback. Customer service is a top priority for our team and we apologize for any issues you encountered with pricing. At your convenience, please reach out to our GM directly we do care about your experience and would like to earn back your business.
Response from current dealership:
Thank you for sharing your review. We apologize for your disappointing experience. We use our reviews to better serve our future customers and appreciate your feedback. Customer service is a top priority for our team and we apologize for any issues you encountered with pricing. At your convenience, please reach out to our GM directly we do care about your experience and would like to earn back your business.
Sep 19, 2020
Response from current dealership:
Thank you for your feedback we look forward to earning your business.
Sep 19, 2020
Response from current dealership:
Thank you for taking time to share your feedback.
Jul 3, 2020
Justice was very nice to work with, good experience
Jul 7, 2020
Response from current dealership:
Thank you for your review and your business. We look forward to serving you again soon.
Jun 24, 2020
Response from current dealership:
Dear Sir, we are disappointed to read your interpretation of your experience and would like to address your review. Price gouging occurs when a seller increases the prices of goods, services or commodities to a level much higher than is considered reasonable or fair. This was absolutely not the case during your interaction with our associates over the phone. All of our pricing online is very transparent, competitive and at times, lower than our competitors. We understand your frustration when we refused to concede to your attempts to negotiate a lower price for the vehicle you were interested
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Jun 15, 2020
Response from current dealership:
Thank you for taking time to write us a review and thank you for your business.
Mar 30, 2020
Response from current dealership:
Thank you for your review. We look forward to continuing to serve you well.
Feb 13, 2020
They were prompt and courteous answering my questions.
Feb 28, 2020
Response from current dealership:
Thank you for taking time to leave a review about our experience with our dealership. We look forward to continuing to serve you in the future.
Feb 9, 2020
The staff was very professional and genuinely cared about making a deal that would work for both parties. I came in around the noon hour and they even gave me lunch!
Feb 28, 2020
Response from current dealership:
Thank you for your review and kind words. We are always looking to exceed our customers expectations and we are happy to hear we succeed during your visit. Thank you for your business.
Well spoken, very knowledgeable about the car, relateable conversation, knows the vehicle extremely well.
Jan 31, 2020
Response from current dealership:
Thank you for the kind words and for allowing us to serve you!
They were prompt & polite, but did not answer my question. I requested a picture of the Sunroof that is was not displayed. It is mentioned in features. Before I travel a distance I needed that questions to be answered. They lost my business.
Jan 31, 2020
Response from current dealership:
I apologize. It sounds as if we may have dropped the ball. Can you please contact me directly to tell me what happened? I'd like to ensure that we continue to do better in the future. Jesse Walker jwalker@sawgrassinfiniti.com. 954-360-9400
Dec 11, 2019
Bought the car after hours of battling. After purchase they told us the front light was out and I had to pay for it. Also only gave us one car key.
Nov 30, 2019
Extremely overpriced jacked up the price by 4 to 5,000 when I confronted them about it they never responded back
Nov 14, 2019
Great buying exxperience.
Oct 11, 2019
Responsive
Sep 19, 2018
Response from current dealership:
George, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!
Nov 28, 2017
Prompt reply, easy to communicate. No pressure. Anthony was real patient with multiple email back and forth. Didn't end up buying from them since the option I was looking for was not present but it was a great offer on cpo car.
Nov 22, 2017
Nice dealership. Easy going sales guy, but...after being told we had full warranty, when closing the deal, the finance guy tried to sell us additional warranty saying it was only drivetrain and then sell us more unnecessary things. They almost lost the deal but we were ready to walk away. They backed down and we bought the car for a fair...not great...price but they shouldn't upsell like that. It's not nice.
Nov 13, 2017
Excellent
The vehicle description of the vehicle was not accurate. The exterior looks
OK but the interior was in very bad condition, I was misled and drove from
Miami in order to do the transaction, anyway the only positive experience was
with the sales person which I dealt upon arrival, was very courteous and
professional, realizing that the condition of the car and the description was
far away accurate.
Jan 23, 2017
Very positive. The car was exactly as described. Paperwork was extensive and had to be corrected because of finance company, but otherwise no issues.
Jan 12, 2017
It was a great experience dealing at Sawgrass Infinity. The sales representative Brian, and the finance manager, John, are true professionals.
Nov 20, 2016
Excellent response and willingness to work with us from Pierre. Very
professional and nice to work with.
Dec 9, 2014
The best dealer ever! Pier was
outstanding!! Never a word of BS,
always the straightforward truth.
Brian, Mike, Harley, & Nancy,
msde us feel welcome. Everyone
a pleasure to deal with. Could not
ask for more!
Jul 8, 2014
Jason was terrific!! Very pleased
with the transaction
Jun 4, 2014
very personable and helpful
Jan 27, 2013
Very helpful could not make deal continued to call me but never came off
price the dealer fees are very high for used car
Aug 15, 2012
Dealer was very informative and helpful