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Dealer Reviews

Based on 41 reviews
All reviews are verified visits to the dealer. – Learn More
Elizabeth
Mar 28, 2026
Would not recommend. The listing did not disclose accident damage on both sides, which wasn’t visible in photos. We waited to be helped, then were driven 15 minutes to a hotel parking lot to see the car. The driver was watching YouTube while driving. The car was dirty (covered in dust/leaves) despite being “recently inspected.” It had serious issues: low power steering fluid with whining, brakes going to the floor (had to pump), and rough running. Back at the dealership we saw a replaced ECM and oil on the engine. The salesperson first dismissed concerns, then blamed a “new mechanic” and admitted no QA was done. They said they’d fix it and raise the price, then later offered to fix it only if we paid full price. Felt very shady—we walked away.
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Mar 17, 2026
Amazing services I highly recommend! I had a wonderful experience! Ask for mister Anthony! He’ll be able to work with you ! I’m super happy with my purchase!!
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Lee
Mar 13, 2026
It was quick and easy
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Mar 3, 2026
They said truck was available then they said they would fix the truck and sell to me and then did not fix the problem and said they were not selling truck and now truck is back up
2 of 2 people found this review helpful.
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Luis
Feb 26, 2026
It’s good company
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Feb 10, 2026
Helpful staff
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Nov 10, 2025
Very Good, I Will go back for my next vehicle
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Oct 15, 2025
Easy to talk to
1 of 1 people found this review helpful.
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Kevin
Oct 15, 2025
Worst car buying experience of my life!!! Lying, dirty, rotten dealership. Bought a car from there and 5 days later I’m stranded on the side of the road needing a tow. Had my mechanic look at it only to find it’s loaded with all kinds of different repairs needed. Over $5,000 worth!! They take no responsibility whatsoever. NEVER GO THERE!!!
14 of 15 people found this review helpful.
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Oct 13, 2025
So far so good- erdi is available and not pushy at all.
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Aug 28, 2025
Anthony and Joe were amazing, professional, and knowledgeable of the vehicle I was interested in.
1 of 1 people found this review helpful.
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Aug 13, 2025
it was very grateful experience.very honest person , i will recommend them
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Jul 9, 2025
None of the trucks on the lot matched the online price. Drive 45 mins for no reason. Waste of time. Salesman agreed and said they’ve been giving management a hard time about it because they catch all the slack from the customers. Will never buy a car there.
11 of 11 people found this review helpful.
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Jul 10, 2025
Response from current dealership:
Hi GuruVBNT9
We’re very sorry to hear you feel your experience was a waste of time, but we’d like to clarify a few points. All our vehicles are priced transparently online, and we strive to keep those listings up-to-date. If there was any discrepancy, it was certainly not intentional, and we would have been happy to clarify or correct it on the spot.

We’ve spoken with our sales team and have found no record of the conversation you described. If one of our team members truly made those comments, we’d like to look into it further. We take customer feedback seriously a
 More ...
Jun 26, 2025
Very helpful and kind people no stress in talking to them
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May 5, 2025
Cool
0 of 1 people found this review helpful.
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30
May 3, 2025
Response Time Is Impressive
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Theresa
May 1, 2025
I wasn't satisfied with the dealer attitude after I paid for the vehicle when we went to pick up the the vehicle the key didn't work the dealer told us he give us discount so we can buy a key from it.the vehicle starts malfunctioning 3 days after it was purchased and I was offered no help after I reported it to the dealer.
19 of 19 people found this review helpful.
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Apr 18, 2025
Responded minutes after I reached out
1 of 1 people found this review helpful.
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Apr 12, 2025
I worried the Pruis I found on Car Gurus, rated as a "Great Deal" with just 100K miles for $6K, could be a "lemon." However, Moe and Ailayah at Sam's Auto Sales sold me a clean, reliable car. A couple of days after the sale and driving off, I found trouble with a headlight and an engine maintenance light, so they agreed to make the repairs. Their dealer's fee is around $800. surprised me. When comparing my total costs and adding their service, I found the car was still a great deal! Plus, they were thorough and quick with the paperwork. Moe is your car man! Ailayah is awesome!
2 of 2 people found this review helpful.
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Paul
Apr 1, 2025
Five stars
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Ned
Mar 28, 2025
I traveled from Central Pennsylvania and purchased this car yesterday. Anthony and his staff were VERY professional and made my car buying experience easy and ENJOYABLE. This business is the REAL DEAL and legit. You can tell they purchase vehicles as if they are purchasing them for themselves but have their customer's best interest in mind. Can't tell you how rare that is! I highly recommend Sam's Auto and next time I need to personally buy a vehicle, I will be looking at their site for my next vehicle purchase. Thanks Anthony! You and your staff are the best!
3 of 3 people found this review helpful.
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Feb 19, 2025
I purchased the Subaru Forester through Sam's Auto, quick and efficient. Their dealership offers a 2 year warranty that quickly relieves any sales stress from the entire process. First car I've bought and the whole thing felt effortless.
1 of 1 people found this review helpful.
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danny
Feb 12, 2025
Was contacted quickly and questions answered
1 of 1 people found this review helpful.
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C.
Jan 31, 2025
Dealership provided very good customer service. I was hoping to get back a small cost they said they would cover and haven't as of yet. Overall, it wasn't a bad experience doing business with Sam's Auto.
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Jan 20, 2025
I highly recommend this dealer ship to anyone looking for a good used car. Mohammad went above and beyond anything I I could of asked for.. 5 stars..
5 of 5 people found this review helpful.
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Dec 10, 2024
Very good person
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Nov 12, 2024
Great customer service
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Oct 4, 2024
10/10 they got the hidden banger deals
1 of 2 people found this review helpful.
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Sep 18, 2024
Judy has been great. Very up front. Easy to deal with. Very helpful!
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Hensie
Sep 8, 2024
Awesome
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Sep 4, 2024
He very helpful and very kind
0 of 1 people found this review helpful.
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Jim
Aug 19, 2024
Very good experience. I actually looked at 2 cars and the dealer brought both cars for me to look at from their storage yard without question. Both cars were very clean. The dealer was very responsive and patient while I secured the funds to purchase the vehicle.
8 of 8 people found this review helpful.
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Aug 18, 2024
Purchased. Ms Lopez was the first person that I spoke to at this dealership and she was able to do all aspects of the transaction for me. It is a very small dealership, but I got the impression that the ownership cared about people feeling they got all the information clear the first time. We came in from quite a distance and had a bit of a time finding the driveway, so one place for improvement is putting a ‘how to get here, where to park’ kind of link on their website. We had to wait a bit longer than we would have preferred for the vehicle to be cleaned, but the dealership seems to have the concept that all transactions need support, so we were kept updated on the progress and there were no surprises. Management provides them with work iPhones, so I was able to transmit my license images more securely than most places. I cannot stress enough how important it was that we were able to work end-to-end with the same person. Highly recommended.
8 of 8 people found this review helpful.
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Akins
Aug 16, 2024
It was a great experience will gladly come again if I have to
2 of 2 people found this review helpful.
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20
Aug 13, 2024
Good dealership work with me all the waiting for my title.
2 of 2 people found this review helpful.
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Jul 31, 2024
The best honest dealer in town... thanks
3 of 3 people found this review helpful.
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Jay
Jul 19, 2024
5 stars he is awesome
1 of 1 people found this review helpful.
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Apr 28, 2024
They just took some time in responding. And I felt like at any second the car would be sold out from under me because they wouldn’t communicate well enough.
7 of 7 people found this review helpful.
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Apr 16, 2024
Was a good dealership with lots of cars to choose from. Was just looking around to see what is out there in a Ford F-150 truck. Very attentive with me but I didn't have enough time.
2 of 2 people found this review helpful.
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Apr 6, 2024
Excellent customer service.
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Apr 3, 2024
Dealership was very tentative, the particular automobile, was not what I was looking for
1 of 1 people found this review helpful.
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20
Mar 16, 2024
I like the car and the quick response.
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Mar 14, 2024
very helpful, friendly and transparent
2 of 2 people found this review helpful.
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Feb 28, 2024
Quick response. Very professional. I did not purchase but will soon
1 of 1 people found this review helpful.
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Feb 13, 2024
Very helpful. They contacted me right away.
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Jan 18, 2024
Amazing service
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20
Jan 7, 2024
They were willing to work with me but not surevturn out as didn't get the car from.them.as went on next day to closer dealer. I would still like to check them.out as like that car.
1 of 1 people found this review helpful.
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Dec 9, 2023
Nice seller great peoples
1 of 1 people found this review helpful.
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Nov 21, 2023
I contacted Sam’s auto regarding 2020 Toyota Camry hybrid and a young lady, by the name of Aaliyah returned my call. We live more than 4 Hours drive time from the dealership and I asked the young lady multiple times about the car and the condition of the car and she assured me that it was all good. I told her I did not want to make the drive down to see this car unless she knew that it was in excellent condition all the way around. She asked me to put $200 deposit on the vehicle and that she would hold the vehicle for me. I did so- 2 days later my daughter and I drove down, we met her and her husband who manages the dealership and we test her of the car , and it was everything she said. We purchased the car, drove it home, no glitches, and it was worth every penny. A good deal and an excellent shopping experience. I would buy from them again and I recommend this dealership.
23 of 24 people found this review helpful.
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Joe santos
Oct 14, 2023
So I went to so many different car dealers and everyone is the same. You call, someone picks up that knows nothing about any vehicle in the inventory, you ask about the car and then they put you on hold, 20min later someone picks up the phone and ask you 10 different questions that has nothing to do with the car you are interested in. They don't know anything about anything.. they waste your time . I called Sam's it was different. Very different. I spoke to one person, Anthony answered all my questions directly, he didn't dodge any questions.. make me feel important and gave me all the information I was looking for. Like the price of the vehicle, the fees, which they don't have crazy fees like other dealerships. So I went to check out the vehicle.. for once in my life I was not catfished. And I was happy with my purchase. I recommend this dealership because shopping for car is beyond stressful so they make your experience uncomfortable with professionalism and honesty.
12 of 12 people found this review helpful.
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Nahla
Oct 13, 2023
Sam’s Auto made my dream come true!! I purchased my dream car Mercedes Benz. I was very happy with the wonderful experience they provided me with. They answered all my questions prior to my purchase and made the process of buying my first car very easy. All the paper work was ready upon my purchase date. To top it all off, the car was vacuumed. Thank you Sam’s Auto for making it so easy on me. I definitely recommend them.
8 of 8 people found this review helpful.
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Oct 8, 2023
Amazing people and great experience. They were very helpful and answered any questions about the car before I bought it. It’s been about two weeks I’ve owned the car and I love it I highly recommend coming here!
9 of 9 people found this review helpful.
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