Safford Hyundai Fairfax

Shady dealership!! I inquired about a vehicle and Muhammad confirmed the vehicle with the price shown online. After receiving pictures and carfax, they said the price was actually $4k higher. When questioned about it...they then quickly told me the car had "just sold". Would not recommend!

They responded quickly and were very nice. My husband decided not to buy a car at that time.

Very responsive internet service

Staff (general manager and sales consultant) were welcoming and friendly. Vehicle of interest was in excellent shape and drove well, but the interior had a terrible musty odor. We were not interested in buying the vehicle due to that issue.

Only a phone contact. Nice response. Would seriously consider dealing with them in the future.

I have dealt with Fairfax Hyundai for 20 years. I knew most of the sales people as well as the Service Department. They have always treated me very well. I bought this car from them.

I was searching for a car for just over a month. I was scouting the major sites, looking at personally sold cars. All sorts of dealerships. I thought I had settled on a car, same model as my previous one. But decided to look at one more make/model. Did a test drive and liked it. Began searching for that type of car and this dealership had four of them. Went in on the spur of the moment, giving Lonnell a ten minute lead time. He showed me a car that had just arrived and was one of his favorites. Quick, easy, no pressure. Loved it. No work to be done, certified pre-owned. I felt like I had made a great deal and a solid choice. Trusted Lonnell to guide the deal. He went above and beyond to get the car ready quickly (had just gotten there). Luis was great as well. Took about an hour initially and another hour or so for financing. Easy and helpful all around. Kudos.

Great experience!

Car sold before we got there but great communication.

Overall pleasant experience. Price was right and they worked with me on my trade. I would be a repeat customer

was willing to work with me, but I purchased another vehicle at a different dealership.

The dealer contacted me promptly.

Nice car for sale but found another one and another dealer less money. Also lower mileage. Different style it is a Dart Rallye SXT.

i asked for pics of vehicle as their website had a generic picture that was not the same year, cab type or color as the add stated i have not received a response yet may get one today ?????

Normally a good dealer. They were careless in dealer prep damaging the purchased car then failed to deliver the title when full payment was made. They were totally unresponsive to emails and phone calls seeking corrective action. Don't expect senior management to listen to you at all

Dealer responded quickly with information requested.

the communication and help getting this car was great. THey may it easy even tho i lived 350 miles away. WHen i finally got there to pick up the car, the service was great from the sales man to the paperwork lady. THanks to all. love the car too.

Very friendly and helpful.

Car was advertised incorrectly. Ad still has not been corrected.

They were accommodating on test drive request. Their price is reasonable and they did provided out the door price. There was no pressure in selling. This dealership is very small. Parking spaces were limited. Receptionist was not friendly at all. Salesmen were aggressive and consistent in repeating contacting us every few days for about a month now since our last visit.

The listed MSRP on all pages on their website from Hyundai includes Freight (delivery charge). If you take the internet price that Fairfax lists on the website, it does not include the delivery charge to it. If you then add all the incentives and rebates to their Internet Price, and also add the Delivery Charge you'll find that the sum totals more than Hyundai's MSRP by the exact amount of the delivery charge. After corresponding with their Sales Manager they state that the Delivery Charge is included in their "dealer incentives", which actually mean's it's not. They are either double dipping on the delivery charge, or are over inflating the incentives by the exact amount of the delivery charge. Basically when you're comparing the Internet Price that is actually displayed on the website next to each listing that has all the incentives and rebates listed and compare that to the listed MSRP, you have to remember that the MSRP includes the delivery charge and the price shown by Fairfax does not. All prices listed have to have the delivery charged added back on. This also means that it costs more than the MSRP if you honestly believe that all the dealer incentives are correct. Extremely deceptive pricing practices and some may alleged even dishonest. Also the highest dealer documentation fee I've seen anywhere to date at $562. I have all the documentation, listings, print outs and emails that shows this practice clearly and is confirmed by their sales manager. Buyer beware, get all the details of their pricing before you waste your time and go into the dealership, as they'll hook you at the end of the sales pitch right when you're signing paperwork, so you need to be sure you catch it early.

Sent too many emails.

Great experience in dealing with Hyundai of Fairfax. I love the vehicle, very pleased overall!!

responded quickly

Good Dealer. Nice sale representatives. No sale pressure.

They didn't have anything priced competitively. Everything was full retail.