Rusty Wallace Nissan

Was talking to someone about this car the morning it got sold and he did not inform me I would have put a down payment to hold it until I could have got their....

Great people,Good experience, bought the vehicle.

I didn't make it to the dealership however communication was open.

Nice and helpful

Great experience

Great experience; timely and able to answer all questions

They were very helpful just never had exactly what my wife wanted

contacted me the following morning and was extremely helpful

Great place to buy a car Alex was very nice and friendly helpful paperwork was ready so I was in and out thanks

Nice folks all around (Jam, Mark, Alex). Worked out a satisfactory price & payment plan. Vehicle is great.

Good car for a good price, they even delivered the vehicle. Thank you Alex.

Dealer responded, but without a name to contact. I called the dealership who put me in touch with the right person who was to get back with me within 24 hours, but haven’t heard back.

Made an offer but they were unable to come close to some of the other listed BMW of the same year at a lower price.

All my questions were answered promptly.

I ended up getting an even better Nissan Pathfinder. Everyone was really nice and I got exactly what I wanted.

Bought a truck there, has become Rusty Wallace Nissan and it has made a difference in the dealership. Treated great, the service department is great also. They are going through a lot of changes right now.

Went to look at vehicles but they did not H ave what I wanted or could afford and did not try to find anything that would work for me

Did not like the fact that I would have to pay, extra, for outside dealership financing!

The team at Fenton worked hard to get us in our truck. We will look to Fenton for our next purchase.

The internet lady contacted me and said “Thank you for your interest in one of our vehicles, so and so will be your sales person for your inquiry. I replied to the email and I was ok! She then followed up with an email asking if that person had got in contact with me and I said no. No response from anyone else after that, highly disappointed and bad customer service.

Awesome

worst ever!!!. they make me drive 4 hours to get a truck, and this truck was sold 1 week ago they contact me to go there.

It was great!!! Quick and easy!! Micheal Disani, was a great salesman!!!

I spoke to a salesman he responded back The manager made a call the next morning and again the next evening because I requested it and if I can get to Knoxville right now we would do business

Went bought the truck two days later found an exhaust leak in manifold and the check engine light came on due to low oil pressure talked to a sales manger and was told" that's what you get for buying a vehicle with a 100000 miles on it" the service detent person I talked with said" sorry about your luck" as he handed my keys back to me after saying they wouldnt do anything about either problem

Really nice people, just couldn't get to go there

After over 2 hours there I thought i was getting the vehicle come to find out they wanted my trade and 2500 down. I wouldn't go back ever

They got right back to me quick and answered most questions before I asked. Thanks for all the info I requested. I'm definitely buying my car there. Thanks

I received quick and prompt responses when I inquired about 2 vehicles with this dealer. The representative was especially informative and friendly. I currently work out of town but when I return I plan to visit Fenton to purchase my next car.

Called me about car, I said I would be there by 2pm, and when I got there found out the car was sold the day before. The lady who runs the on line post acted like she was busy, tried to hook me up with a salesman, and walked off. I will never go to Fenton again, and I will tell everyone I know about Fenton and their scam they tried to pull.

Aaron contacted me even though it as after hours, and was awesome!!!! He got me in touch with Brian the Manager who then got me all the answers to all my questions without hassle. All in all, it was an excellent, NO PRESSURE experience... And being a female, that was a breathe of fresh air! Thank you all, and I love my new Armada!!!!!

I drove 90 miles in the rain to visit Fenton Nissan. This was in response to their email describing excellent pricing on trade-ins and financing. When I got there the car was great but that was all. Nothing they described applied to the car I was interested in even though the make, model and year were included in their email. They spent more time telling me what they couldn't do rather than what they could. I would be very careful with this dealer and their marketing offers even if they are in writing. I left them with an open offer. We'll see.

Very well informed and professional. A-plus from myself.

Quickly responsedo and has followed up with several phone calls

Fantastic experience highly suggest stopping here before buying elsewhere nobody could match their prices and the sales staff was terrific

amiable

They responded with a boiler plate email and never sent pictures or any other information as requested. Too bad, because I was interested in the vehicle.

Dealer set up time to test drive vehicle on Monday, drive to lot the person I dealt with through email wouldn't even come out to speak, sent someone else out to assist me,then as many others have said the vehicle didn't exist, I wouldn't recommend wasting your time here ppl!!!

Called ahead to confirm that the listed vehicle was still available, as described, and had no problems. Was assured that all was correct. Told them I was over an hour away so had to be sure. When I arrived they "discovered" that the vehicle had been sold the day before. Right. After I raised hell they tried to sell me a couple of "just as good" vehicles for same price or better lol. Took me to their overflow lot and not only were there no " just as good" vehicles there but looks and behold the original was sitting there, not sold as claimed, and an absolute piece of junk. Liars and cheats. Never go there.

Horrible. This truck is all wrecked found another truck their. They tried to screw me. And the next day they called me back and told me they would give me the deal I wanted. And when I got their to buy the truck it was pulling off the lot. They sold it out from under me.

Called them, said the car was on the lot, arrived at the lot, just so happen the car had been taken to the auction, salesman then passed me to another salesman to walk the lot and find a different car. Perfect bait and switch.

The vehicle was not even available and they tried to get me in something 3X my price range. When we decided to leave, it felt like I was clawing for the door because they didn't want to lose the sell.

Cameron treated us real good helped us get the car we wanted we will tell everyone to go see them for their new car

I checked with Fenton Nissan about three vehicles that were listed on Car Gurus. I set up an appointment to see them, but wanted to make sure they were available before I arrived. None of them were available, however they are still listed.

Dealer responded to my email, but when I asked directly if they had this car on the lot, he said for me to call before I came to make sure it was available. I went to their website and this vehicle is not listed at all. Am very wary of this dealer.

Vehicle had already sold,was contacted with this information,and they are planning to contact if another comes available . Friendly staff

Good customer service

Very quick to respond,and work with

Immediate response from internet sales. Scheduled a visit and tried to sale the car at a price higher than listed on this site.They got upset and said the lower price was a mistake. Tried to add in $2500 warranty. Tried to offer less than 1/2 my trades value. Did not listen when I said I would not accept that for my car, kept taking about payments. Ask for my keys to leave. Was followed out the door to my car with payments still being said. Worst experience I've ever had trying to buy a car in 25 years.

Freindly,helpful,and they will work with you

Texted with a manager and made appointment to see car nest day at 3pm. Called to confirm twice. Got there, handed off to 3 people, finally was told car had been sold. Got home and found msg that they called that # as I was waiting in office. Tried to switch to a pricier one which i refused. Left. Got home and got a call, 'how can we make it right with you'? Can't. Never deal with them. Car still showing on website. Had been on lot 2 mos. Then sold as I was driving there? Don't think so!!!!

Brian the sales rep and finance guy knocked it out of the park on this one. Top notch customer care from beginning to end. Nice job, gentlemen!!!

Didn't purchase but very helpful

Setup a time to test drive the car, but when I got there they said that they didn't have it and tried to bait & switch. Never again

Failed to give me the information that the transmission needed to be rebuilt until I made the trip over to the dealership.

Dealer sent me an email.

Excellent follow up

I received a call, the lady was real nice and told me the vehicle was sold the day before she called.

The sales department was outstanding. Shout out to Nash and Aaron. I did however, have issues at the end. Although they were corrected, it should have never happened. Love my car and got a really great price. Would have been a 5 star location and may be for someone else.

Dealer did not respond quickly. Did not buy.

Were willing to be flexible with the price and gave me more for my trade-in than anywhere else offered. Was an enjoyable experience.

A vehicle is being advertised they do not have. I waited a few days called again as it was still being advertised and they still did not have the advertised vehicle.

They responded quickly and heled me set up a visit in a timely manner.

I was told that the vehicle didn't meet their safety inspection, but I see the vehicle is still on the market. This seems a bit strange.

wanted Quattro-- dealer responded

Salesman basically told me not to come unless I was ready to buy. Suggested that if I wanted to just look, I should come after hours! Needless to say, I didn't take up any more of their time.

Salesman told me the car was in great shape, but after a two hour drive to look at the car it had the console busted out. Also it was leaking antifreeze and transmission fluid.

very quick on emailing me back

They didn't have the car, and then kept calling me about it. The salesman even argued with me about what my car was appraised for from a different dealership.

I receieved great email & text communication before driving 4 hours round trip to see the vehicle. However, it would have been nice to know about all the mechanical problems before making the trip. At the dealership we made an offer on the SUV. The salesman came back with $1000 more than we were willing to pay with all the repairs that needed to be made, so we left. The next day I opened my email to find the salesman had sent a couple emails to me after we left the dealership saying he didn't realize we were leaving and his GM said they could come down on the price. At this point, I'm not sure it's worth the gas and frustration to make the trip back to purchase the car. Their moto has something to do with saving customer time. That may be the case if you live near them but it hasn't been for us. Too bad, my daughter really wanted the SUV.

was helping my 21 year old daughter Rebecca finding a car the salesperson with brian and he was a super super nice guy everyone at the dealership that afternoon was very friendly the place was very clean and I will definitely Buy from Fenton car dealership again Thanks for taking care of my daughter Cindy

good

Car seemingly had issues with the clutch and transmission but no one offered to try to find a solution. So we left wondering if it was us or the car.