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Russell Chevrolet
About Us
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Today 8:30 AM - 7:00 PM (Closed now)
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6100 Landers Rd
North Little Rock, AR 72117
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Dealer Reviews
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Mar 20, 2026
Super helpful staff, made the process actually enjoyable instead of the usual tedium.
Jul 4, 2025
Response from current dealership:
Thank you for your feedback! We appreciate you choosing Russell Chevrolet, and we're glad to hear that our team reached out to you. We look forward to serving you again.
Sincerely, The Team at Russell Chevrolet
Sincerely, The Team at Russell Chevrolet
Jan 17, 2025
He was nice enough. We did not buy the car. They only wanted to give half
of what was owed on our van and even though we have great credit, the
interest rate offered was 11%. No thanks
Jan 20, 2025
Response from current dealership:
Thank you for sharing your experience with us, Cindy. We appreciate your feedback regarding the car buying process at Russell Chevrolet. It's important to us that our customers feel valued and satisfied with their offers. We understand your concerns about the trade-in value and interest rate. If you'd like to discuss this further or explore other options, please feel free to reach out to us.
Sincerely, The Team at Russell Chevrolet
Sincerely, The Team at Russell Chevrolet
Salesman responded and was very helpful even when the vehicle in question was not what I was looking for.
Jan 13, 2025
Response from current dealership:
Thank you for your wonderful review! We truly appreciate your feedback regarding your experience with our team at Russell Chevrolet. It's great to hear that our salesman was able to assist you even when the vehicle wasn't quite the right fit. We hope to see you again in the future, and don't hesitate to reach out if you need any more assistance!
Sincerely, The Team at Russell Chevrolet
Sincerely, The Team at Russell Chevrolet
Show older dealer reviews 24
Feb 28, 2024
Salesman did respond, he was very polite and punctual! Was not able to do deal based on valuation of my trade.
Mar 1, 2024
Response from current dealership:
Thank you so much for taking the time to share your feedback with us, Mark. We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we hope to be able to with you again down the road.
Sincerely, The Team at Russell Chevrolet
Sincerely, The Team at Russell Chevrolet
Dealer was very helpful made buying a truck very easy. Good team work everybody worked
together to get me in the truck that I wanted;
Feb 22, 2024
Response from current dealership:
We appreciate you for letting others know about your experience, Quenton! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely, The Team at Russell Chevrolet
Sincerely, The Team at Russell Chevrolet
Jan 20, 2024
Great service awesome response no pressure
Jan 23, 2024
Response from current dealership:
Norman, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Russell Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you.
Sincerely, The Team at Russell Chevrolet
Sincerely, The Team at Russell Chevrolet
Jul 5, 2022
Only giving one star due to the fact that they did call me back, we did exchange texts and a couple of calls but when I was ready to finally buy the car “outright” could not get the manager or the sales team to contact me…..so lucky I am giving 1 star!
Jul 7, 2022
Response from current dealership:
Hi, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
2 stars for did contact me, BUT wouldn't answer my initial questions. Difficult to talk with. Kept wanting my phone number. Every other dealer I've contact has gladly emailed with no problem. So NO Business here.
May 7, 2022
Response from current dealership:
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please contact us at (501) 835-8300 so we can understand your situation better in order to try and turn your experience around. Thank you, Russell Chevrolet Company
Feb 2, 2022
This was the truck I really had my mind set on.
Your website said it was still available, but when I called
to speak to a sales person....unfortunately he said it was
no longer available. Major Bummer for me, A Cash Buyer
Nov 2, 2021
I did received a call which was very pleasant and factual. Unfortunately the car I was interested in was sold.
Nov 6, 2021
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Jul 16, 2021
Response from current dealership:
Hi, congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Jul 8, 2021
Quick to respond and friendly, but took us through all the normal sales hoops (drive around the lot, see cars you’re not there to see, forget the key and walk all the way back to get it rather than the cart we just rode, take an hour just to get numbers, etc.). Need to respect the customer’s time as we are respecting yours by doing our research first. Other than that, friendly and helpful.
Jul 9, 2021
Response from current dealership:
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We do hope we can be of assistance in the future. Take care!
Jun 2, 2021
Response from current dealership:
Hi, we sincerely thank you for the positive review, and look forward to seeing you again soon!
May 9, 2021
Very good
May 10, 2021
Response from current dealership:
Hi, thank you so much for your high rating. Thank you again for choosing Russell Chevrolet Company and we hope to see you again.
Feb 22, 2021
They contacted me but apparently the vehicle I was trying to purchase was sold a week before it was posted on the website. They said there system automatically post them regardless if they are sold.
Feb 24, 2021
Response from current dealership:
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 835-8300 to discuss your concerns, as your satisfaction is of utmost importance to us.
Nov 26, 2020
Response from current dealership:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Nov 19, 2020
Response from current dealership:
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us. We sincerely value your business and look forward to your next visit!
Oct 15, 2020
Wasted my time by listing the price at 61,000 and then telling me well of course there is a 25,000 dollar sticker add fee. I wouldn’t buy a tire let alone a car from these guys!
Sep 21, 2020
Jim was excellent to work with. They responded quickly to all of our questions and we would highly recommend Russell Chevrolet.
Ben was great to talk to. However, I spoke to a Mike first and he was very brief when talking to me and unhelpful. A front desk associate did call me and talk for a little bit to follow up and she was very kind.
Jun 26, 2020
Response from current dealership:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (501) 835-8300 to discuss your concerns, as your satisfaction is of utmost importance to us.
Jan 10, 2020
The whole buying a car experience was very easy and understandable. From the salesman to the finance man they respected my time and got me in and out in less than an hour. I guess having a $41,575 check in your hand from the Credit Union made the ball roll a little bit easier still I was treated very good.
Jan 15, 2020
Response from current dealership:
Hello, thank you for the 5 stars. It's great to hear we could get you in and out within a timely manner. If you're ever in need of more help, please let us know!
Jan 8, 2020
Entire purchase experience was a breeze!
Jan 15, 2020
Response from current dealership:
Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Nov 23, 2019
Great experience.
Nov 26, 2019
Response from current dealership:
Hello, we’re happy to hear that you had a great experience at our dealership. We sincerely value your business. Have a great day!
Sep 8, 2016
Bait and switch. The listed vehicle has been sold. They tried to get me to look at another one at the same price range but much older. Listed vehicle priced way too low for what it is $7400. Under One week later the truck is still listed.
Sep 12, 2016
Response from current dealership:
I'm sorry to hear of your frustration about our listing. I looked into your review and saw you called in on 9/2 about a unit we delivered on 8/15. You also said it was still listed on CarGurus. I checked and was is still listed (I have corrected this). After further inspection, it looks like when we reported the sale to GM Certified, they neglected to remove the Yukon from their feeds and it showed up on all sites they post to, including CarGurus. We apologize for this oversight and will report this error to GM. Again, we are sorry for this confusion.
Jun 9, 2014
They were easy to work with to settle on numbers and was a very
good experience
Dec 13, 2013
Excellent
Nov 20, 2013
Great