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Dealer Reviews

Based on 9 reviews
All reviews are verified visits to the dealer. – Learn More
Ken
Sep 5, 2025
Was fine. Gave me a fair price and I bought the car.
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Sergei
Sep 4, 2025
Very good experience with this dealer. Gary made it an easy process and answered my questions that I am able to understand. I would come back again to upgrade my car.
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Judy
Aug 18, 2025
I was so excited to find my Buick, just exactly what i wanted! Everyone was so friendly and helpful when I went in. After driving awhile I found out the radio was much more New tech than I knew how to use, They found a new radio/CD player for me and put it in for me. I'm so pleased with everything about my new car!
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Mikah
Jul 25, 2025
Great dealership here in Boise! They were very transparent and open with me throughout the process, and we were able to make a deal!
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Jul 8, 2025
Drove down from Portland with my son to pick up this beaut!! Originally coming from Anchorage AK , specifically for this car . Gary with Rubin auto group made sure everything was ready for us and for a very swift and seamless transaction . They were very detailed and honest about the car (which is very hard to come by in this day an age ) Your in excellent hands with Rubin auto group!! Will not hesitate to do Buisness again !! Thank you for this pleasant transaction !!
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Jan 23, 2025
Just had the enjoyment in buying a vehicle I've wanted. Working with Rubin Auto has been a great pleasure. Neil quickly greeted my wife and I with respect, a smile, answers for all our questions and keys for a test drive. After giving an estimate on my credit, George let me know I would have a better APR if I was able to go through my own bank. I am truly grateful for his suggestion without just running my credit and marking a ding pulling a credit report. They do work transparently and truly look out for the customer. Even after I had document issues with my own bank, George and Neil work patiently with me and gave me pointers of how to go forward. George's guidance saved me thousands of dollars! While all the paperwork was working out, their other team member, Gary, was making sure everything was buttoned up with the vehicle. Even now, George and his amazing crew are going above and beyond in making sure I am 110% satisfied with my purchase. Thank you so much Rubin Auto!!
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Aug 22, 2024
Neil was a pleasure to work with, great team over there!!
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20
Jul 15, 2024
Excellent Communication
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Jul 8, 2024
Out of state buyer here. Cancer patient just trying to find my dream car. Found the vehicle I've been looking for for a while. I explained to George that I have had 3 different vehicles bought out from under me in the past 3 years while trying to physically get to the dealership and I don't want that to happen again. Explain my health issues and that I want this vehicle and don't want it bought from under me. Tell them I will do anything to get this vehicle. George the owner lied to me and told me that a vehicle was reserved for me pending inspection, told me to call him Friday. Made the appointment for inspection. Friday comes around and I call back like George told me to and George is MIA. Neil made everything complicated and went against what George said. Then they say the vehicle that was reserved for me pending inspection sold. George lied through his teeth and Neil was a very rude and made everything difficult. Probably won't get my dream car in time now. No integrity!
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Jul 9, 2024
Response from current dealership:
The customer was told that a deposit would be required to hold the vehicle. It is a standard practice for dealerships and was unwilling to do this, so unfortunately the vehicle was sold before he could commit to purchasing it.
Feb 21, 2024
Once I submitted my inquiry, they got back to me within the hour. I asked Neil about the condition of the car and he replied in excellent condition. Lo and behold that they were honest! You don't get that a lot from other used car dealerships. I drove in, spoke with Neil, and had the test drive in less than a minute. Presentation was pretty solid about the car and his workplace. The prices are competitive compared to the other places around the Boise area and this stuck out. It'll probably be my first place to go when I feel like an upgrade.
1 of 1 people found this review helpful.
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Apr 12, 2024
Response from current dealership:
We appreciate your business! Please let us know if you have any further questions. We look forward to seeing you again in the future :)
Jan 31, 2024
This place is amazing! Big selection of vehicles, friendly stuff , easy financing!
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Mar 5, 2026
Response from current dealership:
Thank you for the kind words :) We will look forward to seeing you again in the future! Thank you!
Michael
Jan 15, 2024
The dealer was very helpful and understanding of my wants for a vehicle.
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Apr 12, 2024
Response from current dealership:
Thank you for choosing us! Our main goal is to provide the information you need and help you choose what vehicle is right for you. Another goal of ours is to provide an easy, hassle-free experience for everyone who wishes to purchase a vehicle!
Jerry
Mar 10, 2017
A salesman responded once but did not get back to me when I asked him for further information.
0 of 1 people found this review helpful.
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Andrew
Feb 28, 2017
Shane was great. We bought a nice truck for a great price. Definitely a straight shooter. Shane worked out all the details, making it a super easy process. We would definitely buy through him again
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Mnone
Feb 17, 2015
my mechanics reviewed car and found multiple leaks gasket and valve issues and body cancer -- dealers said it was in excellent condition -- felt lied to -- did not buy - will not go back unless i have no choice -- there are lots of choices - some soft sell and hard sell tactics -- staff was nice and polite and most were friendly, but still hard and soft sell and at least in my experience a lack of concern or misinformation or lies not sure what -- but felt lied to and was very grateful to my mechanic
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Dirk
Jun 24, 2014
Helpful. Did follow up with other car options
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Cheryl
Jan 2, 2014
We to go check out and test drive a Subaru Forester and they had no idea where the keys to it were. Rather funny. We never went back.
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