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Royal Pre-Owned Supercenter
About Us
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Closed Today (Sun)
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4635 E 22nd St
Tucson, AZ 85711
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Nov 21, 2025
Response from current dealership:
Thank you for your kind words! We appreciate you taking the time to share your experience with Royal Pre-Owned Supercenter. We’re glad to hear that our team provided excellent service and a respectful atmosphere. We look forward to seeing you again!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Aug 13, 2025
Response from current dealership:
Thank you for your kind words, Benjamin! We truly appreciate you taking the time to share your experience with Royal Pre-Owned Supercenter. It’s wonderful to hear that our sales staff were helpful and courteous. We look forward to assisting you again in the future!
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Horrible phone etiquette. The woman who I
talked to didn’t run my son’s credit but told me
I couldn’t get a car.
Jul 2, 2025
Response from current dealership:
Thank you for your feedback, Sharon. We understand that phone etiquette is essential for a positive customer experience, and we appreciate you bringing this to our attention. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us at Royal Pre-Owned Supercenter. Your input helps us improve our service.
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
Sincerely,
The Royal Customer Experience Team
CustomerExperience@RoyalTucson.com
So far, we haven't had much interaction. It did take more than an entire day for them to reply to my initial contact. The
Guest Experience Manager contacted me today to ask a few pertinent questions, which I answered, but I haven't heard
back from anyone yet. Unfortunately, this dealership isn't close to my home, so it's not really convenient to just "pop in," and
speak to them in person. I think it's too early to give them an overall experience rating, but I had to choose one to be able to
submit my comments. If I have the opportunity to change that rating, I'll definitely do that after we've had the chance to
have further interactions.
Show older dealer reviews 28
Nov 20, 2023
So far so good
Feb 28, 2021
Dealer responded to us promptly but the car had been sold.
Jun 25, 2019
Nice low pressure staff
Mar 22, 2019
The dealer contacted me right away.
Sep 23, 2018
Exceptional overall experience—prompt, professional, friendly follow-up!
Jun 6, 2017
Great time. No games, no BS, great car buying experience
Mar 11, 2017
I talked with them, but the timing was just wrong.
They were very professional and helpful though.
Nov 18, 2016
Fantastic! Very positive experience buying our Mini. The staff were all super friendly and helpful. Highly recommend.
Nov 21, 2016
Response from current dealership:
Thank you so much for the feedback!! We are so happy that you had a wonderful experience. Our staff is great and we are so lucky to have them all be apart of the Royal family. Thank you again, and if there is anything else please come back and see us again.
Sep 23, 2016
Extremely nice sales staff!!
Sep 28, 2016
Response from current dealership:
Thank you so much!!!
Jul 5, 2016
Dealer responded quickly, although no purchase was made all ok. Dealer did not stop emailing me even after I told them I had already purchased elsewhere
May 31, 2016
This process was horible with this dealership. They say its a diffrent process with no hassle but. This has been the worst ever. We felt as we were being interrofated by the fbi when we apied for financing. There was no communication what so ever between dealership and us and the sales people were very negative. Never again would i try to purchase a vehicle from them and i dont reccomend it to anyone
Jun 6, 2016
Response from current dealership:
Hi Gerald, can you please contact me so I can learn more about your situation? It sounds like the lender required additional information from you to get approved and we did not do a good job of explaining why we were asking the questions. I would like to talk over the phone so I can learn specifically who you worked with and what we could have done differently. Call me (Joe – Sales Manager) at 325-6464.
Apr 28, 2016
Prompt,friendly, and professional! !!
May 2, 2016
Response from current dealership:
Thank you so much for your feedback!!!
Apr 9, 2016
Excellent! No commission, no pressure
or stress! Great deal!
Apr 11, 2016
Response from current dealership:
Thank you for your feedback!! If there is anything else we can do, please come see us again!!
Feb 6, 2016
Good response--car wasn't ready yet.
Sep 18, 2015
I was well treated at Mini of Tucson, and got a great deal on a really nice Prius.
Feb 26, 2015
Just Bought it. Didn't find time to
drive much. However, looks great
so far.
Oct 25, 2014
Excellent response time.
Knowledgeable staff
Nov 20, 2014
Response from current dealership:
Hi John - Thank you for your review! Please let us know if there are any other items we can help you or your family with.
Jan 6, 2014
The dealer responded
promptly. We were
not able to agree on a
price.
Nov 20, 2014
Response from current dealership:
Hi Bill, we are very sorry we could not agree on a price, but we really hope that you will give us another shot in the future when you are looking for your next car. Thank you for taking the time to give your feedback!