About Us

"When you purchase or lease a new Land Rover from Royal Land Rover Tucson, you're not only acquiring a vehicle that represents the pinnacle of luxury and performance but also an experience that transcends the ordinary. To accentuate this, we are pleased to offer a complimentary two-hour driving experience at our esteemed driving center located in Carmel, California. Elevate your driving capabilities and embrace the Land Rover lifestyle to its fullest extent."

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Dealer Reviews

Based on 4 reviews
All reviews are verified visits to the dealer. – Learn More
Aug 15, 2025
Amazing service.
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Jun 19, 2025
Excellent experience!
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Mark
May 2, 2025
Great experience
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Tina
Feb 4, 2025
Very professional and responsive and willing to do business. A very pleasant experience.
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5
Dec 3, 2021
Tim was really helpful in closing this deal. He made sure I had all the details I needed and took time to communicate contract terms and sections where I had questions. I was having the car shipped to my location and he made sure to keep me updated on that progress.
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Nov 26, 2021
Krysta was very helpful and helped us got the deal done . Very happy things went exactly as we wanted .
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Ed
Sep 14, 2021
Good
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Roy
Aug 24, 2021
Taylor was great and had answers for my questions. Just trying to get my time arranged to see/drive the car. Coming from out of state can mean a lil juggling of time.
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Denis
Jul 27, 2021
Good quality service
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Mar 24, 2021
They were honestly incredible. We did end up purchasing the vehicle from them and we flew in on a Sunday. Since the dealership was closed, they weren’t able to pick us up, but they put us up in a hotel and paid for dinner for the night. Out car buying experience was amazing. We’ve had some pretty terrible experiences before and this was nothing like those! We only dealt with 1 person and she really did not pressure us into anything. They were extremely accommodating and helpful in every way. No haggling and great prices made it all a really pleasant overall experience. Thank you Krista and Royal Jaguar!
1 of 1 people found this review helpful.
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Kim
Mar 14, 2021
Excellent customer service; quick to respond and friendly. The car was super clean and ready at the front door for the test drive. They were transparent regarding the car’s history and provided a Carfax review. I decided to buy new rather than used, but my experience at this dealership was great.
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Mar 13, 2021
Excellent service
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Henry
Nov 20, 2020
Great service
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Aug 2, 2020
These folks were great staying in touch and helping me with any questions and inquiries. I ended up finding a vehicle in another location. I wouldn't hesitate to work with them in future purchases.
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Jul 23, 2020
I find the service and support from Royal Jaguar is excellent service and support they are very friendly and helpful I would recommend them to anyone
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May 24, 2020
Response to my inquiry about this car was very prompt. Went to the dealership the next day and purchased the car. Transaction went smoothly and sales man Tommy Padilla was a delight to work with.
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Betty
Dec 22, 2019
Very diligent in trying to make contact.
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Nov 10, 2019
The customer service was awful it’s like bullying and if you don’t buy at a terrible deal, they do everything to try and ruin you. They ran my credit twice and I repeatedly asked them to only run it once. These people are some of the worse in the country.
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Nov 15, 2019
Response from current dealership:
Hi Jean, we are very shocked to hear your comments because we know that intimidation is not a good way to earn business. Our Centre Manager Bobby would really like an opportunity to speak with you to learn more about your credit being run more than once. Sometimes lenders will run multiple bureaus to get a better idea of your credit profile, but typically if there are multiple inquiries within the same time window they will only be counted as one credit pull. In other words, one vs two credit pulls should not adversely effect your score. Again, our goal is to make sure your needs and concerns
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Sep 10, 2019
Everyone I dealt with was amazing. They worked with me and explained everything as we were moving along.
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Aug 25, 2019
Responded quickly
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Rick
Jun 1, 2019
strongly suggest that you avoid this dealership! Appears that truth in advertising is not a practice they follow. Advertised a vehicle with engine that it did not have. Had to return the vehicle and they to advertise the wrong engine. Very sad.
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Jun 6, 2019
Response from current dealership:
Dear Rick, our apologies for the typographical error on our website but we are glad that we were able to assist you by returning the vehicle. We too were disappointed to learn about this unintentional mistake between a 4 cylinder and 6 cylinder error. We had nothing to gain from this error and we admit that out of the thousands of features available on all of our vehicles that occasionally vehicle specifications errors happen. Due to your observation, you have helped us identify and correct an error that our national 3rd party vendor had for all vehicles across the United States. Thank you aga
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Michael
May 1, 2019
Tim was great! Very knowledgeable. Highly recommended.
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Kim
Apr 20, 2019
They are very helpful and willing to do what is right by the client and buyer
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Michael
Apr 15, 2019
They lowballed me on my trade and would not lower their price, I won’t be going back.
2 of 2 people found this review helpful.
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john
Feb 19, 2019
Zeke at Royal Jaguar Land Rover was a pleasure to work with. They even delivered the car on Valentines Day for a wonderful surprise for my daughter!
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Nov 27, 2018
The Royal staff is very accommodating and not pushy
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Dan
Oct 25, 2018
Best car buying experience for me. Very friendly and professional. Everything was right up front. Worked right off KBB to give me full trade-in value of my car. Couldn't be happier.
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Jose
Aug 1, 2018
excellent experience!.Tommy Padula was my sales agent, took the time on a Saturday late afternoon, showed me how to drive this car, Jaguars have the best suspension! compare to the other German cars. also they have the best maintenance package (free!), overall very happy with my purchase.
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Honorine
Jul 2, 2018
Nathan was an excellent salesman (friendly, knew about the car and very nicely) and Laurence was very responsive to my emails. I definitely recommend !! The listing matched the car and went I came the car was waiting for me for a test drive
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Robert
Jun 7, 2018
They were very Personal polite
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Len
May 26, 2018
Nathan was an amazing sales person! Very knowledgeable and caring through our trade in and purchase process.
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May 24, 2018
Awesome dealership very quick to the email and respond very well communicated
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May 10, 2018
Nathan at royal was very helpful throughout the process
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Eric
Apr 29, 2018
Not very helpful when we could travel from out of town to look at a car. We called a few days in advance, but the sales team was ‘booked’. We moved on.
2 of 2 people found this review helpful.
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bob
Apr 15, 2018
purchased vehicle from Royal. Great Experience!
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Joe
Jan 1, 2018
I purchasedit, wonderful guys.
0 of 1 people found this review helpful.
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Richard
Dec 25, 2017
Was contacted with in 10 minutes of my request for information and set an appointment to go see the vehicle. Upon our arrival Nathanael Clarke had the vehicle up front waiting for us. The overall purchasing experience was very low pressure and accomading. I would totally recommend Royal Automotive Group for the purchase of a vehicle.
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David
Nov 6, 2017
Excellent service. Friendly with no sales pressure. Acted to solve any problems quickly. Very professional. I plan to take my car to Royal for its regular maintenance after having such a good experience during the sale.
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Bryce
Nov 6, 2017
purchased the vehicle, very pleased with entire experience. Highly recommend
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Sep 15, 2017
Poor customer service. Booked me.an appt for the next day. Sold the car the night before and failed to tell me so I drive over 1hr for nothing. Text the sell guy to advise an no answer, no sorry, no nothing.
3 of 4 people found this review helpful.
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Sep 15, 2017
Response from current dealership:
Hello- let me first give you a big apology for you driving down to the dealership to have this happen. Sometimes this happens with high competition vehicles when a deposit is not placed on the vehicle, but it does not excuse the poor communication on our part. If you would like, we would be happy to bring a vehicle to you to test drive if there is a different vehicle you were interested in. Please let me know personally and I can get this arranged for you - Dan Ivey, Centre Manager 520-696-2850
Antonio
Dec 26, 2016
I have not been able to meet with dealer but she responded to my inquiry promptly and gave me all her contact information. Very satisfied with professionalism.
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Jan 2, 2017
Response from current dealership:
Thank you for the feedback! We are so happy that your sales consultant was able to reach you and answer any questions that may have had. If there is anything else that we can help with, please come see us!!
Becky
Oct 24, 2016
Bought the car! They were very attentive and I felt very comfortable doing business with them.
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Oct 24, 2016
Response from current dealership:
Thank you so much for the response! We are so happy that you had a great experience with us at Royal. If there is anything else that we can do for you in the future, please come back and see us again.
Bruce
Aug 10, 2016
A quality dealership in every respect. Excellent people, no flim flam.
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Aug 12, 2016
Response from current dealership:
WOW! Thank you so much for the wonderful review! We are very lucky to have great people working for our dealership. If there is anything else that we can do for you, please let us know! Thank you again!
Bill
Jul 29, 2016
They got back to me but car was already sold.
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Aug 1, 2016
Response from current dealership:
Thank you for your feedback!
Edward
Jul 14, 2016
Prompt, courteous, knowledgeable.
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Jul 18, 2016
Response from current dealership:
Thank you so much for the feedback! We really do try our best to make sure we keep up in being prompt, courteous and knowledgeable.
Tej
Jun 25, 2016
Good communication
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Jun 27, 2016
Response from current dealership:
Thank you so much for the feedback!!
Jun 11, 2016
e-mailed the dealership called back within a minute.
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Jun 13, 2016
Response from current dealership:
WOW! Thank you so much for the feedback! We always try and get back as promptly as possible.
bob
May 5, 2016
They were very professional people to conduct business with. Liked Caesar. Very accommodating and very upfront. Highly recommend this dealership.
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May 9, 2016
Response from current dealership:
Thank you so much for your wonderful feedback! It is always appreciated!! Caesar is great and will always go out of his way to make sure you have the car that you want. If there is anything else that we can do for you in the future, please come see us again!
Monica
Feb 6, 2016
Hassle fee. Not pushy salesman experience
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lisa
Nov 11, 2015
Dealer was quick to respond did not have what I wanted
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John
Nov 10, 2015
Good: Quick to respond. Upfront about their unwillingness to negotiate. MSRP only. Bad: Claiming they couldn't offer a discount because the difference between invoice and MSRP was only $2,200 even though I was going to order the vehicle and wait til February or March for it to come in.
1 of 1 people found this review helpful.
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Vladimir
Oct 31, 2015
The best dealer I ever dealt with. Will tell EVERYBODY and I will stay in touch with them for my next car purchase. Thank you guys for the extraordinary experience.
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Holly
Jun 10, 2015
They followed up and were very professional.
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Chris
Mar 16, 2015
I asked them to email not call and I have since received 3 calls.
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Michael
Feb 24, 2015
Sales associate contacted me right away, provided me with carfax and answered all of my questions same day. Due to vehicle not having clean history, I did not purchase. I'm still looking but would love to do business with Royal Jaguar.
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Stephanie
Jan 3, 2015
Very committed to customer service didn't purchase vehicle but they were very helpful
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Irene
Dec 29, 2014
Dealer was extremely responsive and answered all my questions and provided additional photos of vehicle. Very happy with service, made the purchase!
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George
Nov 25, 2014
Dealer did not want to negotiate price.
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George
Nov 3, 2014
Very Responsive and helpful in the process, Extremely well organized dealership
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Dennis
Nov 2, 2014
Tried to sell me this 2008 LR Sc that has been wrecked, its from the auction. The right fender has been replaced, bumper hood and new fender have been repainted, Head light is still broken but Oh no, it has a clean Car Fax. Their full of Bull ! Don't go there!!!!
2 of 2 people found this review helpful.
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Richard
Oct 22, 2014
Bought the car.
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deedrick
Apr 26, 2014
Horrible did not even want to assist with questions. Salesman said enjoy your old ride
2 of 2 people found this review helpful.
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Julie
Jan 5, 2013
very quick and friendly service
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