Route 1 Hyundai

Respond to me asap

Professional and courteous. The car was on the lot in great shape. We had a test drive. The salesman was very knowledgeable about the car. Finance office was not a pressure chamber to buy additional unnecessary things. Happy with my purchase.

Dealer responded quickly! Car was as advertised and we loved getting the deal done with Gaurav and Michael.

Ruby was very helpful in schedule an appointment that worked with my schedule!

The team at Route1 where very proffessional and a pleasure to deal with. The Manager Baha Efrin was personable and made the process simple. The only reason for 4 stars not 5 is that the suv i was purchasing had no fuel in it for my scheduled test drive . They did put in a 1/2 of tank when I made the purchase which seemed a little petty.

Satisfactory

Very friendly and professional. Only charger $250 dock fee. I got a 2011 Buick and it’s wonderful drive smooth no problems . Got car in about a hour moves very fast and reliable!!! definitely recommend.

Responded right away. Very professional. That’s why I use your services. Thank you,

So far I have only talked to a sales associate. This gentleman was very nice and informative.

Very good. Much better than some

Wonderful!

While in the process of purchasing car they told me that I need to by an extended warranty for $3500 as a precondition to get the loan.Which is a scam. The vehicle is certified and comes with a warranty. The car sat there for 3 weeks because they sold me the car with a cracked wheel. Which sales never sent to service to be certified till we purchased the car.They promised a full detail and full tank of gas. Neither was done while the car sat there for 3 weeks waitng for a wheel and second key. Sales department is horrible a bunch of goons trying to ROB you.The Absolute WORST experience i have ever had at a dealership

I was Sooo disappointed‼️ Drove an Hr from Philly with my husband ready to buy this 2019 Toyota Avalon hybrid‼️ I Had been in touch w/ the dealership by phone, text & email. I called that day to move my appt back 1 Hr. When I arrived I was told the car was NOT there! It was SOLD a day ago!! How did nobody know this before I arrived & call me? Maybe they were holding it for someone else‼️

The dealer was helpful and not pushy.

Grate customer service and highly recommend for military and student!!!

At first they gave me the advertised price and sent me a quote that I agreed on. I sent them deposit authorization and submitted a credit app. Then after 2 days they changed their mind and increased the price by more than 2 k for a rediculos reason that the car is a demo not a loaner. Although from the beginning I asked them is it a demo and they said yes. I have never experienced or heard such thing with any dealer before!

I bought a different car from them, everyone there was very nice.

Good experience. Professional!

Great customer service!

purchased this car; good dealer experience

5 stars from beginning to end everyone was very courteous and polite Well worth the ride Not pushy and fixed all issues with car prior to purchase ie: gas cap, leather seat, breaks

The car was beautiful, except for one thing. It had a tear in the side wall of one of the tires and the Manager was unwilling to replace the tires . As a result, I had to terminate the deal.

Mark is the best! Got the deal done in 1 day, picked up car the next!!

Well first off I was told by one of your associates we were able to finance the car we were looking at by Jose. We get there and no Jose. So wasted a 2 hour drive and 2 he's of negotiations that led to nowhere

Unfortunately vehicle I viewed had bumper damage and not to my liking.

Best customer service

Responded promptly

Never got a chance to buy a car from them cause the car that I wanted was sold. But over the phone experience was great. They had overall good intentions to help me out but it just didn't go my way. Hope one day I'll have the opportunity to deal with them.

It was good

Sales guy Ali was very helpful

Great customer service. Skender was very professional! Thank you!!

Great car, great service!

The salesperson was helpful until I made it clear that I was no longer interested. Despite this, I was contacted again to see when I could come in for a test drive.

Awesome customer service

Used car sales manager was extremely helpful

Nice

Worst dealer in country. They cursed me out and told me to get the blank out when I wouldn't pay for etching .and they did not have car they claimed to have. I recorded them cursing me out.

Very rewarding. I bought a 2018 instead. The salesman, Gaurav, is everything a salesperson should be.

I wish there was 10 STARS. This Dealership and Mr. Bullock were the best contact people I have dealt with so far with my Cargurus Experience. I cannot wait to goto this dealer and purchase my vehicle. They have patience and understanding as a new dealer unlike others who have high prices and other mega conglomerate dealership who sell you a car and forget you. These guys are the real deal. From the first phone contact you feel "Welcome" and you know you have an honest dealership here.

He is friendly and helpful.

Horrendous experience overall - followed to car by man 20+ years my senior and hit on. Returned to test drive another car when the original was sold. The sales associate, Gaurav, was extremely rude from the beginning. The breaking point, however, was when he decided to add all of the optional fees without my consent and raise the price dramatically. Be warned that the list prices do not include a $500 "loyalty fee" (if it is your first time buying from the dealership the list price automatically increases by $500) and a $750 "used car prep" fee. Sales reps will tell you that they didn't disclose this information because it is listed online. Overall a dishonest company.

Asked for pictures of the 2016 genesis and they have yet to provide then. Lamonte said the car was unavailable because his boss was using as his personal car and had it at his home. Not sure if they had entered the process wrong the first time but the Price of the genesis jumped from 24k to 34k.

Our salesman was excellent, got us a great deal and a great car. No complaints whatsoever.

Great experience with teddy in DCN

Only dealership to be combative over the phone defending the price listed. Who would ever pay the same price that a dealership lists?!? The buyer always needs to get some sort of a deal. They told me to "bring in my research" and made it seem like I was going to have to present a thesis on why I think the car is priced high. Bring in my research?! Seriously? There are several other dealerships with the same year model and trim that are way better priced. I went to two other Kia dealerships and they were super friendly. No one asked me to present my research. I see that the internet price went down $101, oh look, still not sold. This is a great car and great trim with great mileage. If it was priced right it would sell in a heartbeat. I would have likely bought it if the initial vibe was that I was going to get a great deal, it was in fact the opposite. The vibe was that the dealership was going to get a great deal, not me. I bought elsewhere.

Car is available. Open and honest. Set up an appointment. Followed up and was able to answer all questions.

Good customer services

Exelent!!! DCN staff was courteous and quick to respond to all my questions andd pricing was very competitive.

The price for the truck is totally different from the finance price i drove 2hrs to get to this dealership for them to tel me if i finance the truck the price was going to be $26999 plus dealer feed $1400 and $498 to transfer my plate n $2800 of taxes n a bunch of more feeds

Kendra is very outstanding person both personal and communication as well. I like the way she handled my call and questions. extremely satisfy

Anotherstrange dealer. Contacted them cause van was listedfor $1500. Asked about it. Never responded. Looked at van again and now it was $4000. Price error. Then tell me.think i was contacted some point after that.

Salesman seemed like a nice guy, unfortunately the cars he had to show me were junk. I will say they had very low prices hence the junk. I am guessing that they knew the car wouldn't last ( it barely limped back after test drive) so they put a cheap price on it. Didn't even clean the interior. I guess they know what they are doing to make money, I won't be going back.

ok. they did call right away to get me in to see the car. Made the appointment to see the car, but i also check their website and the car was sold so if i didn't check again i would have wasted my time

$2,400 in fees for a $3,000 car! Scam! Stay away!

Super responsive

They responded very fast with the car details and contact information.

They responresponded very fast .they reach out multiple times.

Just reply with email ,no call ,

I made oppointment to to buy this car. The manager call me in the morning and ask me are you coming I told him I'm on my way.this dealership 50 miles away from my place and when i reached the dealership tell sales representative Come to me and told this car was sold 2 days before.this is terrible wasting my time....

Very good

No salesperson could communicate what I wanted

Rude management... Sales representative claiming to be a manager. That's the last place I will spend my hard earned money to buy a car... This dealership sucks!!!

Rep was helpful, courteous

One of the worst experience i ever had was at Brad Benson Dealership. 1) i was ignore by salesman who was more interested in talking on his cellphone then helping a potential customer 2) They tired to sell me a car with crack windshield and no breaks 3) They drop the price of car by $1,000 then try regain the discount with backend fees that restore the car to his original price 4) I found this dealership can not be trusted 5) During the test drive of car the salesman only allowed me to drive car to next first traffic light 6) Only good point of this dealership they had a clean restroom and drove me back to the train station

contacted them and had some Questions. Never responded to what I asked only kept pitching me.

Great!! Customer Service

This dealer is listing vehicles that are NOT for sale.

Really zero stars. Was told one thing repeatedly on the phone only to drive over an hour and discover that both the car availability and price ranges quoted were completely false. I will never go back!!!!!

Sales personnel responded by phone quickly and was very personable. Pictures were taken of the vehicle and sent to my phone. A followup calls were made to determine my interest. Although we did not purchase this particular vehicle, I would recommend this dealership highly.