About Us

Welcome to Rountree Moore Ford of Lake City, Florida. We offer the full lineup of Ford cars, trucks, and SUVs, including fuel-efficient hybrids and electric vehicles. Our friendly and knowledgeable sales team can help you find the perfect Ford Mustang, F-150, or Ford Escape while our financing team can build a budget-friendly loan or lease. As a community-focused Ford dealership near Five Points, Florida, we are dedicated to providing exceptional customer service. We strive to make the Ford ownership experience convenient and stress-free, whether you are buying your first Ford or getting routine maintenance on your daily driver.

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Service Info

Dealer Reviews

Based on 3 reviews
All reviews are verified visits to the dealer. – Learn More
mister
Jan 22, 2025
They were very helpful.
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Nov 9, 2024
Made an offer on the vehicle in the am time and never heard back from the person I was communicating with until 5pm to tell me the vehicle was sold, then to tell me they were working on the deal the whole day. Not the way to do business, then to ask if they can get me the not a new vehicle for a couple bucks more which is like a few hundred.
2 of 2 people found this review helpful.
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Sep 26, 2024
Superior Customer Service!
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Ashley
Jan 22, 2024
Very nice to work with, everyone was kind and professional. Our salesman Bryan Grafton was exceptional! We would definitely work with them again.
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Dec 13, 2022
Although, I didn't purchase the vehicle from them they still responded in a timely manner and were very professional.
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Jul 4, 2022
Respectful
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May 31, 2022
Purchased my car from Joe Watts. He was very courteous and helpful in purchase. If you in that area stop in and he will take excellent care of you and do what he can to get the deal done.
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May 28, 2022
Bad salesman, interrupted me and my friend that wanted to come along. Add $4,000 for a package over the overall price to make it accurate.
7 of 7 people found this review helpful.
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Apr 18, 2022
The dealership was very nice to work with. I'm sorry I couldn't buy the car as it was just obey budget
0 of 1 people found this review helpful.
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Sep 20, 2021
Sierra, Sam and the ENTIRE sales crew were very helpful, friendly and worked with me to make a deal and drive away with a dream truck. It was worth the 80 mile drive and also thankful to Car Gurus app to help with shopping around and comparing prices.
2 of 2 people found this review helpful.
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Kevin
Feb 21, 2021
Response was quick, gave me first available test drive ,fair deal on trade in ,very friendly staff.Only thing is took a while to get the final deal done due to system failures but I feel like all dealerships take 3-4 hours .They did give me $300 more towards trade in for my wait which was very appreciated .
3 of 3 people found this review helpful.
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Nov 22, 2020
I corresponded with this dealer via text message and drove more than one and a half hours to see a truck they were supposed to have. Once I got there they couldn’t find the truck and told me that they sold it. Don’t waste your time with this dealer.
6 of 6 people found this review helpful.
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Sep 1, 2020
They contact us and were polite and very helpful
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Mar 17, 2020
Wonderful experience! Everyone was helpful and accommodating. Julian is awesome!
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Cindy
Jun 5, 2019
Fast response; didn't get there in time to buy before someone else did but like this dealership and would give them my business for sure.
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Glenda
Apr 23, 2019
It was a very good experience the staff was nice and patient.. Allen helped make my day wonderful I left the dealership with what I was most interested in. Will most definitely recommend to anyone
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Lillie
Sep 14, 2016
I had a great time at Rountree-Moore Ford ,the sales guy was great .I felt this is not the right place to purchase a car if you are trying to build your credit , My experience would have been better if Ford offered a new start program.
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Oct 27, 2016
Response from current dealership:
Thanks Lillie for the review and for giving us a chance to help you get in your new vehicle. Don't forget that when it is time for your first service - the oil change is complimentary. You can schedule your appointment online by going to RountreeMooreFord.com and clicking on schedule service. We look forward to seeing you then.
Jul 11, 2016
The car was sold the Saturday before the Monday morning we were to drive and see the car. The agents were very diligent to get in touch with us to make sure we did not make the drive over in attempts to see the car and be disappointed. They left messages and called until they talked to us to make sure we got the message. To us that showed integrity.
2 of 2 people found this review helpful.
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Jul 12, 2016
Response from current dealership:
Thank you for sharing your experience with us. We are really sorry that the car was sold before you could test drive it. Please consider us again - we would love to put you in a new ride!
Darren
Jun 25, 2016
I bought the vehicle at the price advertised and the Ford Focus was exactly as advertised. The Dealer fee was the lowest around, and everything went smoothly. The only con was the finance manager was trying very hard to sell me a maintenance plan which I didn't buy.
1 of 1 people found this review helpful.
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May 21, 2016
Auto is fine, still in the hunt
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roger
Mar 6, 2016
good until after the sale was complete. then not so good.
2 of 2 people found this review helpful.
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Porsha
Nov 9, 2015
Amazing! Drove off in my dream car (brand new 2016 Mustang). Sales rep, Laurie Hewitt is superb and a great professional. The financial department also works hard to meet your price expectations.
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Tim
Sep 20, 2015
I just made my first car purchase with this dealer and overall had a great experience. That being said I was a little intimidated going into the dealership but Bill made the whole process enjoyable. He was eager to answer any questions I had about the truck I was checking out, was willing to work with me, and was not too pushy. Now I am a proud owner of a 2015 ford f150 pickup. I definitely recommend this dealer!
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Angel
Jul 13, 2014
Good
1 of 1 people found this review helpful.
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Paul
Sep 30, 2013
Vehicle posted was not in working condition and wad misrepresented.
2 of 2 people found this review helpful.
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Blakeslee
Jun 13, 2013
Called multiple times to check up with the car hunt
1 of 1 people found this review helpful.
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Nathan
May 22, 2013
They were very laid back and easy to deal with. No pressure at all. Bought a used 2010 truck and it was in perfect condition. Got a great deal on it and was very happy with my experience here.
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sylvia
Mar 6, 2013
they was help ful will tell others
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mike
Feb 27, 2013
Purchased car
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Bill
Dec 6, 2012
We found a SUV we wanted at Rountree Moore Ford, but it was sold by the time we called. We later found another vehicle. It was at the Toyota dealership, but we continued working with the same people at the Ford dealership. They have the car brought over and we purchased it. They were great to deal with. No pressure. We felt that they checked the vehicle out thoroughly. They would not let us take the car until they replaced a tire because they found a plug in it. I was OK with the tire, but they insisted. Made buying our car easy. Got a great deal. We live in Jax, but well worth the trip to Lake City.
0 of 1 people found this review helpful.
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Joel
Oct 22, 2012
Dealer called in a timely manner. BIG plus is dealer had price online!
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Donald
Oct 12, 2012
They were very helpful and I bought the car I wanted
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Tim
Sep 23, 2012
Robin Schenk (Internet Sales Consultant) contacted me immediately with helpful information. I appreciated her timely responses to my inquiries. Will shop here again...
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Robin
Jul 17, 2012
Responded quickly.
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