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Rossi Chevrolet GMC
About Us
With a laid-back shopping atmosphere, no-hassle-pricing and a process that's designed around your top priorities, Rossi Chevrolet GMC promises to make buying or servicing your car fun and simple. We strive to make every part of your visit as streamlined and efficient as it can be to save you time and energy as you go about your day. If a new approach to car-buying sounds good to you, we'd love to show you around at our Chevy and GMC dealership in Washington, NJ!
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Today 9:00 AM - 7:00 PM (Closed now)
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360 State Route 31 S
Washington, NJ 07882
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Dealer Reviews
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Mar 19, 2026
They did it right. Tried 2 other dealers, they still operate like it's 1970. Won't give you a final price until you talk with the "manager"
May 1, 2025
Prestigious customer service . The whole staff was phenomenal and a pleasure to work with . Above and beyond would be an understatement . Look forward to doing future business with the Rossi staff !!
Show older dealer reviews 42
Feb 14, 2024
The initial salesmen i was paired with was very nice and easy to deal with but after i gave them all my info and a deposit on the truck to be held until i could make the 7 hour round trip to get it later in the week, i began to get BOMBARDED and basically harassed by at least five different people from the dealership by phone and text, multiple times a day about when i was coming etc. The final straw was receiving a phone call at 8am by yet another person being brought in on the deal, i finally had enough and told them if they bothered me one more time about it I would cancel the deposit. Sure enough not even three hours after being called at 8am i got yet another call from yet another person at the dealership wondering the status of pickup etc so I requested my deposit back and I’ll never do business with them again nor will i recommend them to anyone. Never have I ever been harassed like that by a dealership.
Feb 16, 2024
Response from current dealership:
Sarah,
We want to apologize for any feeling of bombardment in communication during the transaction process. In moving to a new state in the coming weeks and needing to get a license, your situation was unique to our team and we were overzealous in having all of our i's dotted and our t's crossed. In our 100% online transactions, the deal is handed off to my delivery team in preparation for your arrival, which is another new team member added to the mix.
Much like purchasing a home, there are many moving parts in funding and preparing a car deal – prompting a few more pho
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We want to apologize for any feeling of bombardment in communication during the transaction process. In moving to a new state in the coming weeks and needing to get a license, your situation was unique to our team and we were overzealous in having all of our i's dotted and our t's crossed. In our 100% online transactions, the deal is handed off to my delivery team in preparation for your arrival, which is another new team member added to the mix.
Much like purchasing a home, there are many moving parts in funding and preparing a car deal – prompting a few more pho
Jul 22, 2023
The dealer got in touch with me right away however, I didn't go there for about two weeks. Then contacted them about atest drive. The vehicle was just as advertised. I test drove & bought this vehicle. The people at Rossi were all very nice & helpful.
I would definitely recommend this dealer.
Sep 28, 2022
Great experience
Very poor. They refused to do business with the lenders through Car Guru. I will never bring my business to a Rossi dealership. I ended up making a cash offer and that was turned down as well. Horrible experience and wasted my time.
Jul 26, 2021
Response from current dealership:
Hello,
We apologize you walked away feeling like you had a negative experience with us. As much as we would like help you out, we are not in partnership with any of CarGurus' lenders, thus the reason we cannot finance one of our vehicles through them. We wish you the best of luck as you continue your search for a new vehicle.
We apologize you walked away feeling like you had a negative experience with us. As much as we would like help you out, we are not in partnership with any of CarGurus' lenders, thus the reason we cannot finance one of our vehicles through them. We wish you the best of luck as you continue your search for a new vehicle.
If I can give them a zero star I would they let me test drive a car that has not even gone to service how do you know if the car is safe to drive I wasn’t aware of that at all the sales person told me if you like to car you can drive it home that day and we can work out a deal well you can work a deal out because it hasn’t even went through service and then they tried to sell me the car as as is without Fixing one thing that’s why you buy it from a dealership you pay a little bit more money so do you know the vehicle is safe to drive I would Not recommend this dealership that’s just my opinion
Jun 5, 2021
Very helpful. Spent a lot of time with me on the phone if I can buy the car I’m interested in I will definitely buy it from them!
Feb 16, 2021
I was very disappointed of my experience at this dealership. First the price changed after I contacted them . They told me someone was coming in the next day to do the paperwork, I told them to contact me if it fell through . A week later I get an e-mail from the dealership ( computer) of inventory, and I see the same truck . I call and they confirm truck is still available and I ask for an out the door price . They say they will get back to me in an hour ..no response..I call again 3 days in a row and and got a run around .. and then get a text the truck was sold ..Not impressed..
Sep 10, 2020
Great experience with dealership
Sep 7, 2020
An Absolutely Great Experience. Jack, Matt, "Dan", and Dave were both friendly and professional. The pricing,which I initially discussed with Jack, was honored. Very respectable dealership and my new Home Base for all future vehicle purchases. Overall Evaluation..Excellent in every aspect! 5 Stars
Aug 24, 2020
They lie! Made an appointment to look at a vehicle, but when I got there was told the vehicle was sold the day before. I Would not reccomend this dealership.
Aug 24, 2020
Response from current dealership:
Hi Brenda, we apologize for not reaching out to let you know the vehicle was sold prior to your appointment. We would like to reimburse you for the expense of traveling to our dealership, please reach out with your contact information so we can make that possible.
Regards,
Marty Burke
General Manager
908-320-4495
mburke@rossiautogroup.com
Regards,
Marty Burke
General Manager
908-320-4495
mburke@rossiautogroup.com
Aug 3, 2020
The kept me informed of status of the truck, it sold , mybloss
Aug 12, 2020
Response from current dealership:
Hi Jo! Thanks for taking the time to leave us a five-star review!
Jul 23, 2020
Great ! The sales team worked together and everyone was respectful. Had all my car questions and did everything to car that I thought should be done to it before buying ... great dealership and great prices.. worth the drive to check their inventory out .. thank you rossi
Aug 12, 2020
Response from current dealership:
Hi Kyle! Thanks for your kind words about our dealership. We are happy to have provided an excellent experience for you!
Jun 15, 2020
Best dealer in Jersey I have ever had the pleasure of doing business with. Five star service all the way from the sales team. Had the pleasure of working with Ken Beam.
Jun 16, 2020
Response from current dealership:
Hi Steve! Thanks for taking the time to tell us about your buying experience with Ken. We are so happy to hear we exceeded expectations!
May 22, 2020
Quick response and thorough job of answering questions
May 7, 2020
During this of uncertainty where we all are uneasy. The team at Rossi made out transactions worry free. They are well equip for making their customer service the best they can be. We passed on a 5 minute 1 mile trip to travel 156 miles because of their team. 5 ⭐️ For their team.
Oct 26, 2019
Very helpful
Oct 29, 2019
Response from current dealership:
We appreciate the feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Oct 9, 2019
Response from current dealership:
Thank you for the feedback and high star rating! We hope to see you soon!
Tyler was my salesman and he is fantastic, genuinely interested in needs and because he is a former technician he actually know about what he speaks.
Great staff friendly, bought me lunch twice while I was there for separate visits. Had issue with a frozen caliper so they had me bring the truck back in and fixed immediately with the best parts available at no additional charge.
Jun 20, 2019
Response from current dealership:
Thank you for your praise and kind comments about our team! We sincerely value your business and look forward to your next visit!
Jun 14, 2019
Response from current dealership:
Thank you so much for your feedback and high star rating!
Dec 23, 2018
Everybody was nice and friendly had a good experience
Dec 27, 2018
Response from current dealership:
Hi Mike, thank you for leaving these kind words. We appreciate it and your business!
Have an appointment to inspect vehicle, very friendly sale staff will to help. We'll see what deal we can work out, can't wait to deal with leann homes
Jul 31, 2018
Response from current dealership:
We want all our clients to have a comfortable and stress-free experience with us! Thank you, and have a fantastic day!
Great dealership! The whole team at Rossi was friendly and professional. I will definitely go back when it's time for another.
Apr 2, 2018
Response from current dealership:
Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for the recommendation, and have an amazing day!
Jan 11, 2018
Very professional no pressure while there.
Jan 23, 2018
Response from current dealership:
Bob, we are so pleased you enjoyed your visit to Rossi Chevrolet Buick GMC! Thank you, and have a fantastic day!
Sep 23, 2016
The car wasn't available at their location. I decided to go else where. The sales person seemed nice.
Jun 9, 2016
These are nice people but they are unwilling to move on price. This is surprising consider it is a used car.
Feb 19, 2016
One of the best dealers I've ever
purchased from.
Nov 15, 2015
Two thumbs up : )
Aug 21, 2013
good response, we postponed buying for now
Jan 16, 2013
They really responded in a timely and professional manner. I would
recommend them to anyone.
Oct 24, 2012
Excellent at best.