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Roseville Kia
About Us
Our family-owned auto group has been in operation in Roseville for over 40 years. We strive to treat our customers well, and to give each and every single person who comes through our doors the attention that they deserve. Here we do not survive by our sales tactics or hidden fees. Your next car is important. And we are proud to be part of your car buying process. Come visit Roseville Kia today. We serve all the surrounding areas including Sacramento, Folsom, Auburn, Elk Grove, Citrus Heights, and more. We hope to help you soon.
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Today 8:30 AM - 10:00 PM (Closed now)
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110 Automall Drive
Roseville, CA 95661
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Dealer Reviews
All reviews are verified visits to the dealer. –
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By far the worst car buying experience my wife and I have ever had. We drove two hours because they assured us of a price on the vehicle.
After a helpful test drive, they began playing all sorts of shady games of additional things to buy for the car and then--when we declined all of
these--they would not honor the promised price for the vehicle. We felt betrayed, manipulated, and lied to. I would never consider buying a
vehicle from this dealership, even if they offered to give it to me, they were that disreputable. My recommendation: stay far, far away from
Roseville Kia!
Feb 19, 2025
Chester and Jeremy are the dream team!
How do you take the price offered for a used 4 year old car (15500) and turn it into a price that is thousands over the price of a new car
(23,250) for the exact same model? Find out by going to Roseville Kia. Absolutely the most insulting dealership I have ever been to. Went to
the dealership on Tuesday looking for the car that was posted online at Cargurus. It wasn't there got a story of it being sold. OK fine no
problem. Got an email later that day asking if I was still interested in the vehicle (2021 Kia Souls with 56k mile CPO for 15500. I said I was,
and made arrangements to meet the next day at 10. He never showed up I got dumped on by a new guy Nikkita and was given the low low
price of only 23250 to purchase the 15k car. I said goodby and his freaking manager came out and literally followed me out the door still
trying to push this BS price. I have no time for this nonsense and will never do business nor will my union brothers do business there. That
same car NEW was 19250.
Show older dealer reviews 20
Very unprofessional experience. They lied to me about what they could offer me. Then they ran my credit over and over even though I didn't give them authorization to do so. They don't really take proper care of their potential customers.
Jun 26, 2023
Response from current dealership:
SilvaSurpha, we have no record of your name visiting our store nor do we recognize the situation you’ve described here. I would be happy to assist if you would please contact me.
Thank you,
Jordan Rodgers, General Sales Manager - (916) 783-1000
Thank you,
Jordan Rodgers, General Sales Manager - (916) 783-1000
Jun 26, 2023
Response from current dealership:
Thank you for the 5-star review! And thank you for choosing Roseville Kia.
Jun 26, 2023
Response from current dealership:
We are thrilled that you found our communication effective! And thank you for choosing Roseville Kia.
Oct 13, 2021
person who called was very honest about current pricing.
Jun 26, 2023
Response from current dealership:
Thank you so much for sharing your positive experience! We pride ourselves on timely communication, professionalism, and providing a quality experience for every customer. Thank you for choosing Roseville Kia.
What happened to me is the salesman gave me a price, even writing up a contract with that price then told me he should have put a 2 where the zero was making it $2,000 more, which is a significant amount. That deal went no where.
Jun 26, 2023
Response from current dealership:
Linda, I am sorry that you are dissatisfied with the vehicle price quote. We always strive to remain fair and competitive, while offering new Kia vehicles and an array of quality preowned vehicles during these turbulent economic times. If you would like to discuss this further, please feel free to be in touch.
Thank you,
Jordan Rodgers, General Sales Manager - (916) 783-1000
Thank you,
Jordan Rodgers, General Sales Manager - (916) 783-1000
Dec 19, 2020
Outstanding from start to finish!! I would highly recommend this dealership and would purchase from
them again.
Jun 26, 2023
Response from current dealership:
Hi Dan! Thank you for your 5-star review of Roseville Kia. We are delighted to know it was worth the drive to purchase your next vehicle from our team. It’s great we made the process easy - as that it what we strive to do every day. Have a great day and enjoy your new ride!
Dec 11, 2020
Reasonable price, friendly, helpful, very satisfied.easy to deal with.
Nov 14, 2020
Contacted me the next morning and we’re easy to work with!
Jul 29, 2020
I was contacted within minutes when I sent my information to Roseville Kia.
Jun 23, 2019
Very helpful and friendly.
Jun 24, 2019
Response from current dealership:
Thank you for choosing John L. Sullivan's Roseville Kia- we appreciate your positive feedback and hope to see you again soon!
Jan 24, 2019
Matt did a wonderful job. Thank you!
They replied to me. I was emailing them back and for until I had time to go see the vehicle. They knew I was coming there, but when I got there they told me that they sent back the vehicle. The guy was like I thought I emailed you that. I wouldn’t have drove all the way to Roseville from south sacramento if I’ve known that. He wanted to fill out the document to run my credit right when I entered the lobby. I’m not stupid! Not returning to this place.
Jun 26, 2023
Response from current dealership:
Dawnamae, I’m sorry your experience with previous management left more to be desired. I will use this feedback as we continuously work to improve the guest experience at the new Roseville Kia. I hope we get another chance to impress you down the line - please give either of us a call if there’s anything further you’d like to share. Best,
Jordan Rodgers, General Sales Manager - (916) 783-1000
Jordan Rodgers, General Sales Manager - (916) 783-1000
Sep 19, 2018
They contacted me right away and kept their internet inventory up to date pretty good.
Aug 25, 2018
Nice people.
Jan 26, 2017
Salesperson was helpful, but the vehicle was not the correct fit.
Jul 20, 2016
Lots of ego and no intention of any price
negotiations. I took my business to another Kia
dealer instead got the car I wanted for lots
less...thanks Roseville Kia
Jul 13, 2012
Quick response, great!
