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Rome pre-owned Auto Sales
About Us
From Rome Preowned Auto Sales Inc. "Rome Pre- Owned Auto Sales Inc. is a family owned and operated business that offers the best prices on used cars in the area. Every sale that is made goes through the owners and eliminates the need for a middle man. Rome Pre- Owned Auto Sales Inc. is also a full-service department that has ASC Certified mechanics available for you. Give us a call or stop in today and let us assist you in buying a new car!"
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Today 9:00 AM - 6:00 PM (Closed now)
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949 Floyd Ave
Rome, NY 13440
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Oct 18, 2025
Quick to reply and the representative who assisted me are helpful
Great response time! Manager is very professional. The car I wanted to test drive sold 3 days before I could get there (2 hour drive), but the manager actually texted me to let me know so that I wouldn't make the long trip out for nothing! A great CarGurus first experience, even though I'm still searching for "the one".
Oct 11, 2024
Rhianna and James were great. No pressure kept me informed about availability I’m going next week to test drive a vehicle.
Aug 22, 2024
Wonderful buying experience swift and easy
Show older dealer reviews 64
Mar 28, 2024
Great dealer everyone was super helpful and friendly and not pushy at all. Great experience
Jan 6, 2024
Very helpful
These Guys Rock!!! Jason is the owner, I have known him and his dealership for more than 25 years,I've bought 3 vehicles so far from him and they all lasted me a long time with no problems whatsoever , I'm now browsing his lot of cars for a newer vehicle that I'm sure he will take great care of me on, Don't waste your Time and hard earned money anywhere else go see Jason, Anthony and Joe, You will not regret it!! Thank you, and God Bless you and your family
Feb 14, 2023
Awesome place to buy a car
Aug 22, 2022
Very well
Apr 30, 2022
Very prompt response to my initial inquiry and quick appointment date. Laid back -
no pressure approach at dealership paved the way for a successful and happy
transaction.
Mar 23, 2021
I was delightfully impressed with the response to my inquiry. The listing details accurately described this vehicle. The salesman Dakota readily answered my questions and concerns that I had. I would recommend this team to my friends! Thank you.
Aug 20, 2020
It was great working with Rome Pre-Owned. Anthony and Rob made me feel comfortable and went through the details of the Volvo. Overall great experience and I highly recommended Rome Pre-owner!
Mar 24, 2020
Was very helpful. They work very hard to get you into a car.
Dec 29, 2019
Great
Nov 5, 2019
Excellent experience
Everyone was very friendly, and knowledgeable making the whole process go quickly & efficiently. I would highly recommend..
Jun 11, 2019
A really nice place to buy a used vehicle. No pressure friendly staff. My vehicle was clean and ready to take home with no surprises.
May 30, 2019
they answered my questions
Mar 1, 2019
Great experience! Would do it again with them.
Dealership was quick in getting back to me. When I called I was informed that the car was not available to be sold pending repairs. I just thought posting a car that wasn't available was inappropriate.
Nov 1, 2018
Response from current dealership:
Ray, I have reviewed your information. The vehicle you are interested was a trade that is scheduled for timing belt, water pump, 100k service and will be atleast week as stated in the conversation. I would be happy to discuss making this a priority if you want to view the vehicle prior to repair. Thanks Ray
Oct 30, 2018
I was not able to make a deal because of finances on my end, but they were very responsive and helpful.
Oct 26, 2018
I was contacted within an hour after I requested info on veh.
Oct 21, 2018
Rhiannon is very pleasant to deal with. She understood my needs and situation with no judgment. Although she couldn’t help me obtain a vehicle; I would recommend this dealer to anyone who is looking for a vehicle.
Jun 6, 2018
Very fast response and quality vehicle. Matt was very helpful and made the entire experience satisfying.
May 17, 2018
Great dealing with this dealer. Very fair and transaction was pleasant.
Apr 22, 2018
They have been helpful, we simply haven't found the right match.
Apr 12, 2018
Salesman contacted me within a half hour to let me know the car was still available. I made an appointment to test drive the car. They were positive and welcoming. Never asked for money down or pressured me in any way like I have experienced in past years with other dealers.
The "I need a deposit to hold the car". They had my car ready within a few days. I would definitely consider buying another car from them.
Apr 7, 2018
Out standing customer service. I never felt pressured they let you take your time and they don’t try to push a sale. I would definitely go there again.
Mar 7, 2018
Contacted right away. Very friendly and helpful. Great follow up.
Feb 28, 2018
Great response time. Could be a little more proactive on taking vehicle ads down in a timely manner.
Mar 5, 2018
Response from current dealership:
Pat, The vehicle ads stay up until the car is delivered as multiple things can change from customers not getting approved or switching vehicle. It takes days to relist a vehicle so we make the vehicle available to a buyer until it really sold:) I thank you for the review and hope we can earn your business,
Jason Gattari
Jason Gattari
Feb 23, 2018
Emailed us within an hour and had an appointment to check out the car. We test drove the car the next day. Within a few days we purchased the car. It was a very smooth transaction from beginning to end.
Mar 5, 2018
Response from current dealership:
Heather,
Thank you for your review and business! We hope you are enjoying your new vehicle!
Team RPO
Thank you for your review and business! We hope you are enjoying your new vehicle!
Team RPO
Dec 27, 2017
The personal were very nice and eager to help. Follow-up was first rate. Highly recommend.
Nov 17, 2017
Very good service and very friendly. Great purchasing experience and would recommend Rome Pre-Owned to anyone looking for a used car and a good deal.
Sep 29, 2017
very nice
Sep 26, 2017
Quick response!
Aug 13, 2017
Great communication!
Jul 3, 2017
Rome pre-owned is great place to buy used car they got many ways to get acar you like, i just bought car from them and matt was my salesmen this guy is really professional but i got one problem car was 8300 but he just added 250 that wasn't really good.
Jun 24, 2017
They were very helpful. Moved at your pace, not pushy. Good
communication, all the way through. Quality cars. Great to work with!
May 8, 2017
Matt Gaetano was a great sales person and pleasure to work with.
Mar 5, 2017
I had an appointment and once I got there he said
that it was sold. He didn't contact me to let me
know. I drove 45 minutes to see it. Wasn't happy.
Mar 11, 2017
Response from current dealership:
That is an unfortunate situation and I apologise for your travel time. If the vehicle was sold same day there is nothing we can do unless a deposit is put on to hold vehicle.
Feb 22, 2017
Contacted almost immediately. Real good communication.
Feb 21, 2017
I didn't purchase but the dealer was very fast in contacting and helpful
Nov 17, 2016
Awesome experience no pressure very well!
Sep 28, 2016
Jesse was terrific at following up, providing information, and helping us. Due
to an error on the Car Gurus website that lead us to believe hours were till 7
pm, we arrived at the dealership just a bit before they were closing. Jesse
was still gracious, stayed past closing to help us. When the bank dragged its
feet getting paperwork done, Jesse & crew stayed on top of things,
communicated clearly. We were so pleased with the straight forward, no-
pressure, cheerful approach. We would definitely buy from Rome PreOwned
again. Thanks, Jesse!
Aug 27, 2016
Responded quickly, answered all my questions and wasn't pushy.
Apr 27, 2016
Excellent communication and great customer service! No pressure sales!
Apr 13, 2016
I had a great experience with Justin, he
was very patient with me and made this
an extremely easy process. Thank you
guys and best of luck! I very highly
recommend!
Apr 6, 2016
Dealers response was fast, and they
were great to deal with. Highly
recommended
Apr 2, 2016
Salesman was friendly and knew his stuff. My husband and I were looking for a truck for me. The salesman talked to me when I asked a question, which was great! Sometimes, other salesman only talk to the man. Bad idea. We were very pleased with all the details and are picking up my new used truck on Monday!
Feb 26, 2016
The dealer did call me and asked me to
fill out I line app, which I did, didn't hear
from him after a week, I emailed him
again asking it he received it, which I
know he did because I got an email
confirmation, still no response..a simple
yes or no would have been nice, instead
of being totally ignored, that's not good
customer service!
Jan 21, 2016
Excellent
Sep 25, 2014
Sales person responded quickly and gave informative information.
