Rolls Auto Sales

Dealer is always sending listings of new inventory of stock. They will definitely get back to you if you need information on any vehicle

I appreciate everything Rolls Auto Sales did for me. Thank you to the entire staff for helping me to purchase the car of my dreams. I will definitely recommend you guys to everyone I know in the market for a car.

Great experience working with Lory via phone, very sweet and personable! She connected me with Turtle and he was also very informative regarding any additional fees so I could have my financing in order before I came to the dealership. I flew in from NC to pick up the vehicle and was met with hospitality and a seamless process. Thank you guys for the experience! I love my new vehicle!

Buyers Beware!!! Dealership jacks the online prices up by $2000. Advertised prices assume everyone will be putting $2000 down (not included in advertised pricing) even when paying cash. Salesperson blamed Cargurus, said they couldn't fit disclaimer in their ad. One would think adding $2000 to every vehicle would be one of the first thing mentioned in whatever ad space was allotted or Rolls Auto could just be honest and post the ACTUAL price of the vehicles.

Responded quickly and maintained updates

Great experience, fast service on the purchase of my new 2017 Jeep!!!!! ABSOLUTELY THE BEST!!!!!! Thanks to everyone!!!!

I talked with Sebastian on the phone that I was interested in the car and would come during the weekend to test drive the car. The listing price on the car was 37500. As soon as I hang up within minutes they jacked up the price. I have doubt that when I go for the testdrice they will not honour the web price.

I was pleased with the car buying experience from the first phone call to the day after repair. I fell in lo e with a 2014 Cadillac ATS 2.0 Turbo Performance. I noticed a ding in the windshield, like a stone had hit it. They knocked $500 of the already great price and promised to fix it the next day, so I closed the deal and drove it home. As promised, a glass specialist came out the next day to fix it. I was pleasantly surprised when he put in a new windshield. I have bought many cars over the years, and this was undoubtedly the best experience I ever had.

Great

Great experience, Turtle was informed about the product and very supportive; looking forward to working with him in the future

Professional!

Good people

It was a nice experience

Was nice and professional, ended up not buying there .

Great Customer Service

Great experience at rolls auto! Highly recommend Joe and Steve they helped me through the entire process, i felt heard and welcomed as soon as i stepped into the dealership. Highly recommend!

THANK YOU to Rolls Auto. Steve, Joe and Tito were so helpful and I will definitely be back for my next car. If you are looking for a friendly and honest used car dealer this is it.

Huge thanks to the team at Rolls Auto. They were extremely responsive to my questions and very honest with me throughout the process. I would definitely recommend anyone who is in the market for a used car to contact them right away. I love my new car and cannot thank them enough!!

I was interested in this car until they would not sale the car at the listed price. They want 2k more. I screen shot the listed price of car and emailed it to them and got a reply, saying sorry they could not honor that price as listed. I was willing to drive more than 200 miles away from my house to buy it.

Great staff, friendly, courteous and follow through was excellent!

I made an appointment, I got there on time and they made me wait. They did have nice cars

Very responsive and nice but didn’t purchase due to a pricing issue, the price they advertised on CarGurus wasn’t the actual asking price. They said a 2k down payment was factored in and it felt dirty so I decided not to move forward.

I just recently bought a 2017 jeep renegade off of RJ very friendly professional got me in the perfect price range with no questions asked and did everything he could to help would buy another vehicle again from here. 10/10

Easy to work with and responsive

Great

They've contacted me many times. I just can't do business with them due to distance.

Price was 2,000$ more than stated on this site. Wasn’t really that interested in selling the car

The sales guys helped me understand how the financing process works in only 10 minutes!!!!!! Very easy process. Would def recommend!

Good follow up

Quick response!

Wonderful people

Quick with a response, good follow up, good staff

Very responsive. The salesperson Sebastian and the General Manager Joe were excellent. They let me take vehicle to my mechanic and I purchased the vehicle.

They need better communication within, an appointment was set up for me to test drive, but the car was already sold by the time I got there

Emailed Steve with a inquiry about purchasing a car...no response Emailed general inquiry again no response. However when I messaged through Car Gurus I very quickly received a reply from Kirsten. She was very responsive and helpful. They do not deliver. I offered to pay for the delivery and still no go. I am approximately 95 miles away from Rolls Auto so I appreciate that they don't want to do it. However there are other reviews on here from people stating they made the trip to them only to find the car they were going to purchase had been sold. Another review arranged for their own delivery and the vehicle didn't meet their expectations. Wasn't able to work out a purchase.

They contacted me but when I decided to go it was sold

Excellent experience at Rolls Auto. The entire staff was polite, knowledgeable and eager to earn my business. Would never hesitate to recommend this dealership to my family and friends. Thanks Rolls Auto!!

Started off good. Was told vehicle was available and the owner would get back to me with financial details. Kept checking back to find out hours later, the owner promised the car to his 'buddy". What a waste of time.

Well, I guess we get what we get for buying sight unseen. Turtle did a vehicle video for us. Everything seemed fine so we went ahead and put down money for the vehicle. Communication was touch and go at best before we did that. After the payment was down we heard from them more often. A few days later we had the papers delivered so the car was ours. Shipping was on us, Rolls Auto Sales does not ship vehicles. Car finally arrives and there’s more dings than we were aware of. I put the car in reverse and low and behold a sensor fault pops up (reached out 5 times), drove home and started looking at it. Things didn’t seem quite right with the car, all the stickers had be removed, which was odd since the Rolls Auto sticker was still there. My husband looked at the back of the car and there was a leftover residue where the “Limited” badge should be, and it said XLT. The tail gate was from a different car. Took it to a local Ford dealer come to find out the vehicle had been in an accident.

Excellent. They have a dedicated internet sales person. She contacted me immediately through text and email. sent me all the information I requested even though the car was not ready to go up on the web. Kept me updated all time. Let me know who my sales person was going to be when I made the appointment to test drive. The salesman was very courteous, easy to deal with, no pressure. I had several questions and requests and he always said whatever suit you best. Great experience.

Very responsive and answered all my questions

Awesome sales man very friendly and made sure you were satisfied we’re very satisfied thanks to Rolls Auto Sales

Good communication

nice

nice guys responded quick

They were very professional and prompt with all of my questions.

Great place. Honest sales people.

Had what I wanted, no hassle,transaction was completed quickly.

Basically blew me off said they would call me back and never did

Great experience Thank you!!! For a Beautiful 2019 Porsche Cayenne

This is one of the best car buying experience is that I have ever experienced. They were very patient with me. I just enjoyed everything about the whole experience and the staff

Good customer service.

Contact me in timely manner

My experience was fine until I saw the vehicle. I assumed the vehicle would look like it did in the picture that is posted. Very clean inside and out. Now I didn't expect the outside to look clean as the picture cause the vehicle stays parked outside. Rain and other conditions will leave it dirty. But there was no excuse for the condition of the inside of this vehicle. Soon as I opened the door I saw a Wawa coffee cup, empty cigarette carton and ashes inside the front of the vehicle. All the foor mats and other items were tossed in the back. And the worse part was a strong odor of cigarette smoking. Probably in the carpet and leather seating. I'm not a smoker so my nose is very sensitive. This makes me hesitant about this vehicle because cigarette smoke is EXTREMEMLY difficult to get out of upholstery and carpet. I wish the salesman would have just asked me to come back to drive it after they cleaned it up first.

Great stuff , very quick response to my inquiries.

Disappointed after buying jeep driving home noticed shaking in stearing costing over 2000 for all new front suspension

The car was priced right and the purchase was stress free. I only wished that they would have done some minor maintenance before I purchased the car. I had to do an oil change on the car right when I got home.

Great service and staff an got my 2015 Ford Taurus very happy

Spoke with Sophia who was very understanding and professional. However, I chose not to purchase the vehicle.

Polite, Reasonable, Accommodating, Patient.....

It would have been better if the car was actually there. They did leave an e-mail that morning explaining the car was not there but unfortunately I had left to get there already.

Great people, great service!!

Reliable and effcient on responding. Sophia was great !!!

Great experience, thank you Nick! Definitely one of the kind

I was initially contacted promptly however afterwards none of my follow up calls were returned.

Turtle was nice however the dealership refused to bring the car up to standard sale quality no oil change, bald tires, and poor wheel alignment. The dealer offered to put used tires on the car after I placed several calls to the dealership asking if they would bring it up to standard. I was told it was being sold as is however there was a certified and warranty sticker on the window very misleading. I advised them that I was not paying $10000 for a car and then leave there and have to take it to the dealer to get serviced to be drivable.

Excellent service and gave me options.

They contacted me right away. I just got busy at work. I plan to go visit their dealership and get a phenomenal deal on either the Countryman or an Infinity FX35. Thank you!

Very good experience. Learned a few things in the car business and actually found a better car than what i was searching for. Very friendly staff, explained exactly what needed to be done in order to get my vehicle. Very patient, no pressure. Shawn was great.

The young lady Tatianna was very nice and professional and agreed with me on all we discussed but I wish she had fought a little harder for my business and the sale!

Very knowledgeable

They were very helpful and explained everything I needed to know . Can't wait to continue doing business with them

Great experience! Good service! They responded super fast and were not pushy at all like your typical salesman.

Good

When we arrived at 9:30 we were not greeted by anyone and had to find Mike who contacted me. Mike was great but knew very little as he was a new hire. The car we came to look at was filthy and not ready to be shown. On a test ride the car was not up to par. We did, however, find a car on our own that we did purchase It took forever to receive the paperwork in fact we were there for a total of 5 hours and when we left there was still paperwork (car registration for out of state car) did not receive until 2 days later. Not a good experience.

The Best service ever . Gorgeous men there

They responded quickly and often. Although I had to cancel my appointment they were very understanding and offered to accommodate me later

Very rude and unprofessional call me a lie and hung the phone up on me I'm a us ARMY ret.vet never in my life have I been treated that WAY!!!!

They had nice vehicles but don’t really wanna negotiate. They list the cars for more than they are worth just to negotiate for the price they want. They will not compromise

Excellent service

Great. Fellows have been very helpful in getting back to me.

Quick response, nice cars just way over priced didnt purchase ,went some where else and purchased

I was contacted the same day of my inquiry, which I considered fast, and the salesman was friendly and attentive to my concerns. Great customer service and lots of inventory to choose from! Definitely would recommend to friends and family!

The salesmen was good but, the car was not ready for sale. No state inspections needed tires and rear brakes.

Great

ask for LEO he got me a great deal on my Acadia. I would strongly recommend Leo and ROLLS to anyone looking for a great deal with or without financing

Got a car from rolls auto what a great place to buy a car! Go see my man ART for the best deal!!! Rolls auto is the BEST!!!!

I did receive a call back from the dealer several days after my inquiry. Before that I called the dealership to get a price. I was very happy with the price and made a day to purchase the truck. Then received a call from Rolls Auto and the price of the truck was $5000 difference. Deal breaker.

Terrible. They dont post prices at all. When you call they wont give you a price on a vehicle, they ask you what are you looking to spend.

Car was not nearly as clean as he described it to me on the phone. Was also waaayyyy overpriced. Original Listing did not have a price, I got the impression they wanted to start high and negotiate if I didn't want to pay the inflated price, I was not in the mood to play that game.

Not good, sent me a standard email and did not address my question.

Responded fast

Didn't return 3 calls . The 4th call they tell me they don't tske trades.

Great

Returned email response promptly. Made phone call to further assistance me.

Excellent

Nothing major to review... I was contacted by the dealer in a timely manner however, a deal could not be made.

Prices are too expensive & not good customer service