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Rod Hatfield Chevrolet
About Us
For years, Rod Hatfield Chevrolet has been a great choice for drivers in LEXINGTON, KY. We are proud to offer an extensive selection of new and used vehicles. We also serve as a great dealer alternative for the nearby shoppers in LEXINGTON, KY and Nicholasville. Make the move to Rod Hatfield Chevrolet to make the most of the incredible financing options that we are offering today! You can schedule an appointment with our auto service and repair staff by calling us at , or better yet, use our hours and directions to visit our LEXINGTON Chevrolet store!
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Today 9:00 AM - 8:00 PM (Closed now)
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232 W New Circle Rd
Lexington, KY 40505
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Jan 20, 2026
Alot to choose from
Update: I was contacted by Rod Hatefield and was told everything was explained which is a LIE. I was told on the phone what my payment would be and it was more after I arrived which was WAS not explained. They are making me the bad guy here. I trusted them and now they are calling me making out like this is what I was told. Sorry for the rant but I swear on my life nothing was the way it was supposed to be. I regret ever contacting and dealing with them. I'm not going to slander in any way just feel betrayed if trust.
May 14, 2025
Response from current dealership:
Hi Mr. Peach, I’m not sure where the confusion is on your deal? We agreed to a payment of $524, you left at $516 for 96 months at the lenders best rate of 7.8%. If you have any questions I would be more than happy to discuss. Just call and ask for Kevin. Our goal is to make it a pleasurable experience for all.
Jan 23, 2025
The customer must be given something to drink while waiting for the purchase to be finalized.
Show older dealer reviews 71
Dec 21, 2023
Excellent service - attentive and quick to reply. No pressure, no games.
The entire process was done remotely and took no more than an hour total over the period of one day.
Sean the salesman and Alec the finance guy are two of the best I have ever worked with, and I have bought many cars over the years.
If the opportunity comes up again, I will go out of my way to work with these guys.
Oct 7, 2022
I loved it! Great sales staff! I bought it!!
Sep 16, 2022
Dealership tried to sell 2 different vehicles to me had paperwork done then ended up vehicles were both sold to someone else dropping my credit rating severely
Jul 4, 2022
Great experience. Great salesperson - Colin Deez. Easy process. Bought the truck.
Feb 6, 2021
Very pleased with the whole buying experience, the dealer was very friendly and helpful.
Dec 20, 2019
I would give it a negative -5 stars if that was possible! The absolute worst company I have ever dealt with. There is nothing about this company that is professional! I do mean nothing. To start I live an hour and a half away. I called checking on the vehicle, and was told that it was available. I doubled checked right before I left work to make the trip down. I spoke to a sales person and he confirmed and assured me that the vehicle was there. Five minutes to my arrival at the dealership I got a call from Tiffany wanting to know if I was still going to be making it down. Once I arrive they introduced me to the sales manager that they had set the appointment up with another sales person came over which was the one I spoke to on the phone and no one can find the keys to this vehicle. Now keep in mind, I have spoke to three different people concerning this vehicle and all three knew that I was coming and all three understood that I was coming and hour and a half away. The was sold!!
Nov 21, 2019
Very fast and efficient service.
I worked with Logan to purchase a 2019 Chevy Colorado ZR2 over the phone from 3hrs away - couldn't be
happier with the help he provided .. If I was just rating my experience with Logan, then it would be 5-star.
Reason for the 2-star is because the brand new vehicle I paid almost $43,000 for after taxes has a
chip/scratch in the center of the front lip of the hood that is going to require repairing/painting. We pointed it
out to Logan thinking it would be raised to the Sales Manager, who would offer some sort of reduction to
cover what we will have to pay to fix it (we live 3-hours from this dealership, so having them fix it isn't an
option) - but nothing was said to us. I brought it up again to the lady that did the paperwork when she was
trying to sell us some package that would cover repairing door dings, dents, etc, and once again nothing
was said about fixing it. It looks like touchup paint on a spot beside this one, so I feel like they knew about it
before. VERY DISAPPOINTED!
Jun 20, 2019
It started off good but it then went to crap. First
it was like they didn’t even want to talk to me.
Then we came to a deal and put a down deposit
on the truck. While the next day I talk to the
about who the I should get the check made out
to and the said amount at we agreed on has
changed. So I had to try to get my deposit back
and after almost a week I got it back. So if you
like deal with a bunch is of idiots then go
there but I won’t ever deal with them again.
Jun 19, 2019
I was so impressed with my experience at Rod Hatfield and genuinely enjoyed working with Marquita and Geno! When I went to test drive the vehicle I had concerns about a noise and they had it in their service department the very next day and stuck to our deal even after fixing the problem! I would recommend Rod Hatfield to anyone if they are looking for an honest place to get a good deal! I felt like they really were not interested in just making a quick sale but wanted to make sure I was 100% satisfied without the pressure you typically hear about getting from most used car dealerships!
May 15, 2019
There was an issue with the truck right after I left it ended up being a serious issue but I feel they have made it right by paying for the repairs.
Apr 5, 2019
They contacted me and said they would get back to me with a few more questions about exactly what I was looking for, but I haven't heard from anyone at the dealership since they originally contacted me, but they did contact me the first time, nothing since.
Great place to buy a new vehicle. Jay was my salesman and he made every effort to make sure I left with the vehicle I wanted and happy with the deal. He convinced the bank to lower my interest rate over 1%. I highly recommend Rod Hatfield Chevrolet for anybody in the market for a new vehicle. Be sure and ask for Jay.
Mar 8, 2019
Great experience not pushy ended up buying a brand new car. Salesman was great to work with.
Mar 6, 2019
Great people
Jan 7, 2019
Worst ExperienceEver we Drove 6 hours to buy this honda listed price $5999. Isn't possible for purchase. They tack on sooo many fees. After waiting were they figure of $8000. They tell us the price is $6999 because we wanted to pay cash. So the total price is $8000 with tax and paper work. And because we not trading in a vehicle. There was no way to get this car off their lot for the advertised price of $5999. They Lies on the price.
Dec 29, 2018
I already decided to look locally. I replied back and they were pleasant in their actions.
Nov 29, 2018
Listed price of $5500 isn’t possible for purchase. They tack on sooo many fees. We asked for a cash price to purchase for our daughter who had just been in a terrible accident and after waiting 45 minutes were given a figure of $7498. Yes. $7498. They tried to charge us $2000 because we wanted to pay cash. They required a $1000 fee for not trading in a vehicle and a $1000 fee for not financing. But, you get charged a $1000 fee if you do as well. This is the shadiest, bunch of people I’ve ever dealt with. There was no way to get this car off their lot for the advertised price of $5500. I dare you to try it.
Nov 27, 2018
Did not purchase from them, but they were responsive to my request.
Nov 6, 2018
Great! Car was sold to another buyer
Oct 30, 2018
I got a call from this dealer stating they wanted to move their old inventory. So I left the car lot I was at to look at this Jeep needless to say Charles tried giving me the wrong Carfax 3 different times. The Jeep looks better in pictures than in person I offered 20,000 cash he walks away. So I bought a Jeep from another dealer for 21000 and it had 30,000 less miles on it. I wouldn’t recommend this carlot to no one until Charles is gone
Nov 1, 2018
Response from current dealership:
Sir, with all due respect me; Charles Schmitt, Used Car Director, never met nor spoke with you. I was indeed in the dealership during your visit and provided instruction to my managers. You were insistent on your offer of $20,000.00. before you would test drive. If we declined you felt it was unnecessary to continue. Unfortunately, we could not accommodate your request. It was an additional $4000,00 discount below our advertised sales price. We declined your offer and thanked you for your time.
In closing, I apologize for what you perceived was a bad experience. You made an offer, we declin
More ...
In closing, I apologize for what you perceived was a bad experience. You made an offer, we declin
Sep 25, 2018
Yes they responded to me in a timely fashion and were good to follow up when I asked additional questions.
Aug 24, 2018
Fast response without trying to pressure me into buying. Really liked that.
Others dealers harrass you, but not rod Hatfield.
Aug 7, 2018
Didnt know anything about the vehicle then when I wanted to test drive they didnt have the key.
Aug 3, 2018
Great
Jul 27, 2018
Emails from dealer went to my Spam folder, and by the time I saw them the
truck had sold already (oops). Responded back with details of what I am
looking for, and they agreed to contact me if anything fitting my description
becomes available. Thanks!
Jun 8, 2018
Very nice people. Glen in finance looks like Don Henly. Super positive experience. Recommend to anyone wanting an honest dealership
Jun 9, 2018
Response from current dealership:
Thank you kindly Sir! Enjoy your Prius
Ryan
Ryan
Jun 2, 2018
Very quick to respond and nice sales team.
Jun 9, 2018
Response from current dealership:
Thank you Byron!
Fred
Fred
Jun 9, 2018
Response from current dealership:
Appreciate the honest feedback. Thank you for your business.
Ryan
Ryan
Jun 9, 2018
Response from current dealership:
My apologies for our poor customer service. Thank you for the opportunity.
Charles
Charles
Mar 29, 2018
Yes !! We own the truck . Thanks
Jun 9, 2018
Response from current dealership:
Thank you Linden! Welcome to the RHC family!
Ryan
Ryan
Jun 9, 2018
Response from current dealership:
Thank you trucker... Enjoy!
Ryan
Ryan
This company is lies to the costumers that’s for sure all sellers that work for the company are making the costumer feel good for just to one other costumer shows 10 minuets earlier the car you won’t to by and you got deal for with, has gone sold on other person no promises so ever from you all,however the costumer call for known if his car or truck is still evaluable the answer is on the phone from dealer and manager what you call for van no for truck this game happens to to many pople over and over wan the car or truck you called for is sold they’re saying you woting van no truck no car ‘all that just because moany comes there before you,then is to late for someone driving 3 hours to get to there to by the particular truck he like is sold
Nov 25, 2017
Very poor.
Did not answer basic questions.
Advertised price does not state all stipulations.
Does state that you will need to have a trade in and will need to finance with the dealer.
Other requirements are NOT stated.
I am eligible for GM Family and Friends discount. I request the sales price minus GM discount several times though email, NEVER received a price that included or disclosed the GM discount amount.
As of November 25, 2017, this Camaro convertible has been in inventory for 477 days.
Nov 4, 2017
Quick response. Fast sale. Love my hummer
Oct 8, 2017
Pleasant people. Typical dealership sales though, I contacted them with one question, they kept contacting me to come in and look. I got 3 or 4 calls and emails from them, after just one question from me. I never went in to look at anything. Personally, I really do not like to be "sold" anything.
Sep 21, 2017
Very nice
Sep 6, 2017
Good Experience, I made an offer but they could not meet it.
May 9, 2017
Very fast to responding!
Feb 21, 2017
Quick response
Jan 23, 2017
They called but I decided I wanted a truck with lower miles..
Aug 27, 2016
Unfortunately the car was sold the day before I called but the salesman I talked to was very nice and he said he would contact me if another became available at that price
Jul 19, 2016
Very good too perfect
Jun 19, 2016
Dealer responded quickly
But tried to overcharge during sale with excessive fees. This did not happen and the sale was made.
Great salesman. Ben
May 28, 2016
Not good communicators, rude, disrespectful. Typical sales crap!
Apr 15, 2016
Very helpful and friendly if I ever come
back I will ask for Chris
Oct 24, 2015
Awful. I called and scheduled an
appt to buy a Durango from their
lot. I live over an hour away. On
the way the guy called me a
couple of times to make sure I
was still going to make the appt. I
told him yes. When I got he told
me he sold the vehicle 5 mins
prior and wanted me to apply for
credit to see what else he could
get me in. Such a bad way to do
a person.
Feb 9, 2015
I bought a new Equinox at Rod Hatfield used cars and they were very kind and helpful!
Dec 14, 2014
I asked for the bottom dollar, out the door
price and told them they had one shot.
He came back with a line that the retail
was $19200 but would sell it to me for
$17,988. The same price they ahead it
listed for. When I said no thanks then he
said we could talk about numbers. I
don't think they want to deal!
Oct 23, 2014
I dealt with them mostly via email and it worked out great. Got the
deal I wanted on the car I wanted.
Mar 10, 2013
Dealership was unwilling to negotiate pricing, provide car history
information, and charged outrageous fees.
Jan 18, 2013
They did not have the vehicle I wanted at the time, but Randy T. called another dealership that had some in stock. He also followed up when Rod Hatfield got the type of vehicle I was looking for, but even though it was only a few days later, I had already purchased another vehicle. I felt they were very helpful.