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Dealer Reviews

Based on 3 reviews
All reviews are verified visits to the dealer. – Learn More
Mar 10, 2026
Blake and Tyler we exceptionally patient with me through the whole process.
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Apr 17, 2025
The dealer responded to me promptly. Unfortunately, the vehicle I inquired about was already sold.
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Missy
May 30, 2024
I have spoken to so many people I honestly don't remember but everyone was very nice so far.
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Feb 24, 2024
Responded and was very helpful
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Rob
Nov 18, 2022
Salesmen did call me to inform me the vehicle was sold.
1 of 1 people found this review helpful.
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Feb 8, 2023
Response from current dealership:
Hello Rob, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
David
Sep 13, 2022
Very fast response! Very polite. Unfortunately I did not purchase from this dealer
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stephen
Feb 26, 2022
Very nice
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20
Nov 5, 2021
Great inventory. Very knowledgeable sales staff and knowledgeable management. They’ll go out of their way to get you in the vehicle of your choice.
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Sep 15, 2021
Very courteous and informative. Would recommend this dealer to anyone.
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Aug 11, 2021
Very easy to deal with. Pretty pleasant experience
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May 31, 2021
I'm a single father of 3 lovely girls was in desperate need of a truck to get to work, I have some bad credit but was putting up a very good down payment of 14,000 thousand on a truck that was only 31,000 thousand. they put me off for over a week just to say no and not even try to make a deal with more money down. the worst experience in my entire life , i have bought 9 new cars and trucks since 1993 so a little advise to people with any kind of bad credit Pass this dealership and go to another, save your time and keep peace of mind.
1 of 1 people found this review helpful.
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Feb 12, 2021
My experience was quick, seamless and amazing! I got the car I wanted!
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Jun 19, 2020
Very helpful over telephone. Called back right away.
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Lee
Jun 9, 2020
Excellent customer service, worked with me on the price & were friendly & not “pushy”.
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KA
Jun 5, 2020
Robin was professional, kind, fast; will use them for all my next vehicle purchases
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Apr 19, 2020
They were responsive but we decided to wait to purchase another vehicle.
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Apr 2, 2020
I went to several other dealerships around the Lafayette area to find a nice used truck and every place tried to take advantage of me. I found a truck online and Went to Robin ford to look at It and possibly trade in my car. The carfax on my car had some mileage discrepancies and Marc and Tyler made sure to get it taken care of. After that they offered me a fair price for my car and worked with me on the price of the truck. I asked them to check a few things on the truck and they got it fixed ASAP. I’m really happy with my purchase and I couldn’t thank the guys at Robin Ford enough for the kind and courteous service I received. It beats going to the bigger dealerships and getting screwed over. I will definitely be doing business with them again.
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Apr 3, 2020
Response from current dealership:
Thank you Chris. We really appreciate your review & it was a pleasure working with you also. Hope this truck serves you well & thank you for choosing Robin Ford!
Jan 1, 2020
quick response to my questions
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Sherry
Oct 29, 2019
Prompt response
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Wanda
Jun 28, 2019
Quick response and Tyler was very helpful.
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Sammy
Apr 3, 2019
The manager and sales associate were very nice. After a little negotiating they were able to make my 2hour drive to them worth it. We got the deal done and I purchased the truck. Thanks Robin Ford.
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Joshua
Oct 7, 2018
Very honest personnel
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Sep 1, 2018
Allowed test drive. Hopefully the car is still there when I’m ready. Good price.
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Jun 28, 2018
Robin Ford responded very quickly and answered all of my questions. Very friendly and helpful.
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Evan
May 9, 2018
Great folks, good to work with, very helpful and respectful.
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Tony
Mar 20, 2018
Excellent, concerned team of professionals.
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dave
Dec 2, 2017
fast response got price quickly
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Don
Feb 20, 2017
Salesperson was very nice but had to go through Mr. Robin for every decision. I felt like I either buy the vehicle or they'll sell it to someone else. They didn't drop a dollar off the price. Then when I asked for something that should have come with the car any way. I had to threaten to never go back to get it.
4 of 4 people found this review helpful.
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Mar 7, 2017
Response from current dealership:
Thank you Mr. Don for reviewing our dealership. Your feedback is very important to us, and we strive to make sure our customers expectations are met.

We have taken care of the items and shipped them to you. We apologize for any inconvenience this was to you, and we are working to make sure this doesn't happen again.

We hope to see you again in the future & you can reach me directly @ 337-579-2239 if I can be of any assistance.

Sincerely,
Marc Robin
GSM
steve
Feb 2, 2017
I talked to Kathleen Blanchard on phone, she was very nice.
0 of 1 people found this review helpful.
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Jack
Jun 20, 2016
Was not able to visit - very good fesponse from Robin Ford. Did not pester me with a barrage of phone calls and emails. Gave me the answers I was looking for. Have previously purchased a vehicle from Robin Ford.
1 of 1 people found this review helpful.
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