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Dealer Reviews

Based on 26 reviews
All reviews are verified visits to the dealer. – Learn More
Paul
Feb 18, 2026
Horrible dealership with shady business practices. We had negotiated and agreed on a price in the evening on the phone since we live 2 hours away. Before leaving to drive to the dealership the next morning, we called to confirm everything was on track. Good thing we did, they didn't answer the phone or call back all day. I called multiple times throughout the day. Finally early evening someone answered and said "oh, we sold that to someone else a few minutes ago." Dishonest. Untrustworthy. Horrible communicators. Will never do business with them now. Ironically, noticed the car was put back as available about 36 hours later. Guess their buyer fell through...or discovered their true character and backed out. Shame shame.
1 of 1 people found this review helpful.
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Ryan
Dec 23, 2025
Fast, accurate service; solid service after the sale as well. Recommend
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Ben
Dec 20, 2025
Overall, it was a great experience. David took great care of us and made sure we were happy throughout the process. I would definitely recommend shopping for a car here. Amazing staff.
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Nov 8, 2025
Dimitri did a great job I bought 2 vehicles off him today. Outstanding customer service he went above and beyond to get the deals done. I highly recommend reliable auto source and Dimitri. Thank You.
1 of 1 people found this review helpful.
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Oct 22, 2025
The salesmen who contacted me was very rude and ended up hanging up on me after disliking the other vehicle options that were given after they sold the original vehicle I wanted.
2 of 2 people found this review helpful.
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Oct 20, 2025
Didn’t have the car that was sill advertised
2 of 2 people found this review helpful.
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Sep 27, 2025
They don't know the meaning of appointment. Had my sister and I waiting for well over 30 minutes to tell us that the car I wanted to test drive was sold. Crazy work.
3 of 3 people found this review helpful.
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Aug 14, 2025
Yes
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Stephen
Aug 14, 2025
Responsive and courteous
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Jun 21, 2025
Tried to close a deal with this establishment. However, when I went over the buyers quote there were extra optional fees which I declined. One fee the Manager said it was mandatory anti theft GPS on all their cars. Which why would the buyer need? They were firm on not taking it off and I was firm on not paying for something not needed.
15 of 15 people found this review helpful.
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Jun 5, 2025
Responds quickly.
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Kristy
May 20, 2025
Zero stars. We made an appointment to test drive a specific vehicle and was told it would be reserved for us and made an appointment with Dima. We came at the scheduled time and drove all the way to the dealership only to be told it had sold the night before, despite the fact that we had a scheduled appointment for that particular vehicle…They didn’t call to inform us of the sale and we drove all of the way to the dealership only to be rudely told it had sold. “It’s first come first serve” we were told flippantly and rudely when we clearly had an appointment for that vehicle. Very unprofessional and rude on top of it….. I would never buy a vehicle from this establishment and if this is how they do buisness then I would stay far away!
12 of 12 people found this review helpful.
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Mar 5, 2025
Quick response from the salesman and very informative nice to work with+)
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Mar 1, 2025
Friendly and knowledgeable sales personnel, the Manager/owner Tony, was easy and flexible with pricing to accommodate my budget. I had a wonderful experience and smooth transaction, will do business again with them if needed.
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Teddi
Feb 17, 2025
Dimitri was very easy to work with. We started by text. Be we then spoke on the phone. I wasn’t sure I could get financed but the finance guy was able to do that. I live about 60 miles from the car lot and didn’t have a ride down. They were going to arrange for Uber. On them. I did find a ride and I got to the lot. Dimitri let me test drive the vehicle. I decided to get it. They were all courteous and friendly. I will recommend them to others. I will say I researched the vehicle on another website site before going down. The dealership gave me a copy of the same report when I was getting the vehicle. Thank you to Car Guru and Reliable Auto source
1 of 1 people found this review helpful.
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Jan 24, 2025
Dealer was forthright in our discussions and acknowledged my concerns with the vehicle…
1 of 1 people found this review helpful.
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Jan 7, 2025
Very friendly owner and staff
1 of 1 people found this review helpful.
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Summer
Dec 8, 2024
They responded quickly and were very nice, but they were a little pushy and persistent with responses
1 of 1 people found this review helpful.
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5
Nov 26, 2024
good
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Monica
Sep 29, 2024
Car didn't start which was disappointing after driving over 3 hrs to view the car.
4 of 4 people found this review helpful.
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Nancy
Aug 29, 2024
I text about this car several times. I live about 130 mi away from where the I called no one ever called me back I finally called in somebody talk to me and said the car was sold two days before. That's the exact car I wanted it's hard to find the leather seats in the sunroof okay thank youcar is.
12 of 12 people found this review helpful.
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Jul 12, 2024
Very responsive
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Jul 6, 2024
*****Attention!!***** If you are considering buying a vehicle, and you wish to have an outstanding experience with cooperation and assistance, I highly recommend without any hesitation that you stop over to this excellent dealership!! Ask for Andrey, this accommodating gentleman will work with you and make sure you are more than satisfied with an amazing find and deal!! Also if you are looking to finance, Rubin will take good care of you, he is very competent and efficient!! I cannot state enough positive feedback about these gentlemen and the dealership!! Do yourself a favor and seriously consider checking them out!!*****
4 of 4 people found this review helpful.
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Surend
Jun 9, 2024
This was the first time I have shop here. I like the Service that was provided to me and my wife. The manager was great. He made us feel comfortable. And the deal was great. I am looking forward to go back again to shop for another car. And then the rating would be higher. I would recommend to shop here.
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The dealers, Andrew and Rueben were very helpful and patient. I got a great deal on the car and they walked me through the process as well as helping me get insured!
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Apr 16, 2024
Fast response. Very helpful!
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May 3, 2024
Response from current dealership:
thank you. we try)
Jasmine
Mar 27, 2024
The process was easy! Once approved, I was able to have my car delivered to me within 24 hours. I've had my vehicle for two weeks and have not encountered any issues with the way "she" drives, although there are minor detailing issues I wish I would have been able to see in photos, I am overall happy with my buying experience.
3 of 3 people found this review helpful.
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May 3, 2024
Response from current dealership:
thanks for taking the time and leaving an honest review.
your next experience with us will be 5/5 stars)
Mar 13, 2024
My experience was great. Ruben and his team were very friendly and helpful. I will recommend my family and friends to Reliable Auto Source.
2 of 2 people found this review helpful.
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May 3, 2024
Response from current dealership:
thank you for that. we try our best.
Feb 26, 2024
Eddy is outstanding! He’s done and still doing everything he can to satisfy a customer! Three thumbs up!
1 of 1 people found this review helpful.
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May 3, 2024
Response from current dealership:
thank you.i appreciate the three tumps up)
Feb 4, 2024
They responded really fast.
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May 3, 2024
Response from current dealership:
thank you. we are always improving.
Jan 30, 2024
I had a very bad experience with this dealer after reaching an agreement to go pick up the car with a $500 deposit and committed to it to be there in the morning Which I did I was there at opening hour I drove over 60 miles when I arrived there. He told me he sold it last night. I told him why you didn’t call me after yesterday’s talk and committing to me coming up to pick up the car he said I forgot I’m too busy he mentioned that he sold it at 7 PM. He could’ve called me very unprofessional , poor communication , did not commit to his listing and his word and it’s been 4 days now since he sold the car, the car still for sale on car Gurus and his own web site ? I believe this guy is a scam he told me you should of Zelle the money $500 yesterday but how can I do that I don’t know them he refused a check but I don’t have a proof with Zelle and if I would’ve done it & sold the car i don’t know how to get a Zelle money back ? terrible impression. I don’t recommend this dealer at all !
38 of 38 people found this review helpful.
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20
Jan 26, 2024
Dealer was helpful and supportive of our purchase. I will talk further to him to get this vehicle.
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20
Jan 17, 2024
Great to work with really helpful and got me my dream car
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20
Jan 2, 2024
I found the perfect Chevy pickup . Great shape and a good price obviously well maintained like the address . The salesman Tim is an exceptionally nice man who really knows the business well. It was not their fault that I could not purchase the truck that I looked at I just did not have the credit needed to make the payment affordable for me. They have some really nice Vehicles here and actually have really good deals. If I had better credit there were a few different vehicles I would have chosen from better luck for me next time! And thanks again Tim, you're awesome at your job!
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Jax
Nov 24, 2023
Easy hassle free!
1 of 1 people found this review helpful.
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Oct 25, 2023
Everyone was very helpful, professional & polite.
1 of 1 people found this review helpful.
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Sabrina
Oct 24, 2023
Love it
1 of 1 people found this review helpful.
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Aug 31, 2023
Tim at Reliable was great to work with. He did everything he said he would and even beyond. I purchased online and had to get the vehicle delivered. He helped with a transportation company and I had asked for a walk around video of the vehicle too. He gladly did it and never was anything but positive. Give these guys a chance!
2 of 2 people found this review helpful.
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D
Jun 25, 2023
He is awesome I am waiting to hear from him again.
1 of 1 people found this review helpful.
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Derick
May 24, 2023
Very responsive, very easy to work with and absolutely good people. Would highly recommend the drive out to see their fleet. I know I will be back. Tim and Rueben are excellent at what they do.
1 of 1 people found this review helpful.
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John
Jan 17, 2023
I purchased a 2016 Honda Odyssey from reliable Auto source, working with the sales rep named Tim. We had buyers remorse the next day and return the vehicle to Ruben. Both sales reps were courteous and friendly and returned her down payment without a fuss. There was a $500 restocking fee, but we felt this was fair. I will return in the future should they have a car that fits my needs. They do sell on consignment also, so I may sell my Mazda Miata at that dealership in the future.
2 of 2 people found this review helpful.
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Jun 3, 2022
I contacted the Dealer, set up an appointment to get the Truck, I had to Drive over 300 miles to Arrive at Reliable Auto Source, After I arrived, I asked to speak with Ruben, he came to meet with me just to tell me that He SOLD the Truck that I drove over 300 miles to Buy.
47 of 48 people found this review helpful.
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nikolay
Jul 15, 2021
I really liked the service that I got. it was very professional. I liked communication with the dealer( some how I felt secured that he will not sell me something unexpected) . and most of all I got the car that was priced right. we need more dealerships like that.
3 of 4 people found this review helpful.
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Jan 31, 2021
I had a car lined up and just needed my mechanic to look at it. As I told him on Sunday I would need it looked at Friday due to having curb damage and tire sidewall missing with extra color painted bolts on the bumper. While I was waiting the ad was taken down so I messaged Tony. After seeing my message was read I decided to cal him and was told by another co worker the car was sold. Tony later messaged me about three hours after he read the message sorry the car has sold, is there anything else I’d be interested in. I understand you are a dealership but when you have a car lined up and don’t update the customer that is just poor customer appreciation. Why would I want to buy another car from you if you sold the car I wanted right from underneath me?!
40 of 41 people found this review helpful.
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Jan 26, 2021
Very nice and responsive people!
3 of 6 people found this review helpful.
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Nov 17, 2020
The dealer was unhelpful. He did not even try to understand my situation prior to running my credit. He cared more about talking about his personal life in the phone with his friend while keeping me waiting. Horrible experience
26 of 26 people found this review helpful.
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PhillipCole
Jul 16, 2020
Clean cars. Helpful and friendly staff. I would recommend this company as a Reliable source for car buying.
3 of 6 people found this review helpful.
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Mar 20, 2020
This dealer is honest and has great products! Although ultimately I didn’t purchase a vehicle from him I look forward to doing business in the near future!
5 of 5 people found this review helpful.
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Brad
Mar 18, 2020
I received a call the same evening after I sent my initial inquiry. Mr. Anatoli Cioban was the gentleman who called. He was extremely nice, and very helpful. He had EXCELLENT KNOWLEDGE of the particular car I was interested in. I live in Arizona, and with the health scare due to Corona Virus, I asked if his company could arrange a vehicle transport. He said that he would be glad to set that up. I gave him a credit card number to hold the vehicle. Due to Mr. Cioban's professionalism, knowledge and great personality, I felt very comfortable in purchasing the car sight unseen. It is exactly the car I need. I HIGHLY RECOMMEND RELIABLE AUTO SOURCE, and especially MR. ANATOLI CIOBAN!!!
6 of 7 people found this review helpful.
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Dianna
Dec 2, 2019
We bought this car and they delivered in to our home on a rainy night. Very friendly and helpful... would be happy to deal with them anytime.
1 of 1 people found this review helpful.
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Samantha
Aug 10, 2019
Great service and follow up from Tony. Not the right vehicle for us but would do business with this dealer if they had the right vehicle for us.
2 of 2 people found this review helpful.
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Aug 11, 2019
Response from current dealership:
Thank you so much.
My pleasure.
Jun 17, 2019
I was & am extremely happy with my auto experience at Reliable Auto Sales that I purchased the Hyundai. Tony the manager is an excellent person to do business with. No pressure & friendly all around. Thank You Reliable & Cargurus
2 of 2 people found this review helpful.
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May 7, 2019
Great experience and good customer services.
2 of 2 people found this review helpful.
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Angela
Feb 18, 2019
This was a great transaction! I love the vehicle, the sales rep Tony was the kindest gentleman we have ever met in the car buying business. This dealer is willing to go the extra mile for your business. They were very honest! Overall a great experience.
2 of 2 people found this review helpful.
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Rainlover
Nov 11, 2018
Proffesional and helpful. They were easy to work with and not pushy. A very positive experience.
1 of 1 people found this review helpful.
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Andrey
Sep 1, 2018
Nice dealership, prices are very good, great cars. Nice customer service. Very friendly salesman Tony! Good place to buy a car.
1 of 1 people found this review helpful.
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Aug 11, 2018
Good
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Aug 9, 2018
I went to see the car. It was in HORRIBLE shape. The pix on car gurus must be stock. The driver interior was severely torn, there was extreme damage on both doors and the top by the windows. I wouldn't pay 4k for that junky looking car!!!
10 of 10 people found this review helpful.
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Aug 12, 2018
Response from current dealership:
With all due respect, i don't know who you are and i don't sell junky cars, thats offensive..
Maybe something didn't meet your expectation thats understandable, but plz change this review, it isn't true.. IF you really are christian PLEASE be fair..
Thanks in advance (ILOVETOPRAY).
Feb 20, 2018
Returned my call but I kept looking.
1 of 1 people found this review helpful.
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Nov 3, 2017
"Tony is a very personable, friendly guy and owner of Reliable Auto in Sacramento. I got a great deal from him and I love my new (used) car! His office is a little hidden away but well worth the search. "
2 of 2 people found this review helpful.
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Dan
Aug 20, 2017
They were so good we bought A car from them Dan
4 of 5 people found this review helpful.
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Damian
Jul 18, 2017
Best prices. All the cars are clean title with low miles. Highly recommend
7 of 9 people found this review helpful.
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Jul 4, 2017
not very customer friendly.. despite telling him that car was involved in 3 accidents on the carfax, his response was that was the past and will not bring the price down. so pretty rude tone and not really wanting to sell a car i guess. i rather keep it with big dealerships then these small places.
9 of 9 people found this review helpful.
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