About Us

About Us Reineke Ford Lincoln of Lima Strives to be the Area's Go-To Automotive Resource Here at Reineke Ford Lincoln of Lima, proudly serving Ohio, we know that there's a lot more to buying a car than... well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Ford model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We're here to help from every angle of the buying and owning process, and we're eager to help you realize your automotive dreams. Why Choose Reineke Ford Lincoln of Lima, Serving Ohio? Ohio drivers return to us time and time again because we provide drivers with top-notch service!

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Service Info

Service Hours

Dealer Reviews

Based on 4 reviews
All reviews are verified visits to the dealer. – Learn More
Charles
Oct 7, 2025
The customer service rep contacted me and offered to take more pictures or a walk around video of the car. I requested a video of the exhaust pipe when the car was started cold. She said they probably wouldn't go to that extreme. I replied that it would be extreme for me to drive 4 hours to look at the car given her attitude.
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Oct 8, 2025
Response from current dealership:
Charles, this doesn't sound like the level of accommodating service we aim to provide. We want to go the extra mile for our customers and I can see why you're upset from this interaction. If you're open to discussing this further or giving us another chance to assist with your car search, please reach out. Thank you, Dave - General Sales Manager - 419-723-1174
Sep 14, 2025
Good communication
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Sep 16, 2025
Response from current dealership:
Thanks for the feedback for our Reineke Ford Lincoln of Lima team! We are here to help with any future automotive needs!
Aug 6, 2025
Wanted to buy had cash made an offer all they wanted to do is make an appointment. I miles away ..this place is terrible bugged me to come in ..I had cash and wouldn't answer my questions.id never buy theregive them a zero
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Aug 7, 2025
Response from current dealership:
Brian, I'm sorry to hear about your experience. We aim for transparent and helpful communication with all our customers, so it's disappointing to learn we fell short here. If you're open to discussing this further or have any other questions, please feel free to reach out. Thank you, Matt Holtsberry - General Manager - (419) 223-3673
20
Jul 19, 2024
We purchased a 2018 Chrysler Pacifica Limited from Reineke Ford Lincoln of Lima on June18, 2024. We arrived at the dealership one hour prior to closing just to look at and test drive the vehicle without any intention of buying that night. We were looking for a vehicle exactly like this one. Seth the salesman and Abbey in the credit office were very engaging, answered all our questions and made the experience so pleasant, we bought the car that night. Seth and Abbey even stayed overtime to complete the sale. In the month that we had our Chrysler Pacifica Limited, we have been extremely happy with both the car and our purchase.
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Angie
Feb 28, 2024
Prompt and courteous service!
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Jul 4, 2022
I didn’t get this car. I have been dealing with Reineke for years. It’s my local Ford dealer. I did receive a quick response when I inquired about the Fusion.
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Jul 21, 2021
Excellent
1 of 1 people found this review helpful.
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Jun 19, 2021
Went to the dealer. They never got back in touch with me. Additionally the vehicle has 4,000 more miles than listed online.
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Apr 29, 2021
Very helpful and responsive, just couldn't quite get together on price and test drive
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5
Mar 31, 2021
Austin was very thorough, patient, and professional throughout the entire process. I ultimately did not but the vehicle for personal reasons. However, I was ready to drive almost 1,000 miles to make this deal happen. If they have a vehicle you're interested in, don't hesitate to contact them. If they get another, they're certainly on my short list.
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Mar 21, 2021
Excellent customer service!!!
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Dec 29, 2020
received reply
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Tara
Mar 18, 2019
This dealer reached out via email on the same day. I just requested information on the vehicle but rather they wanted to know if it was for me or somebody else. Personally I'm not sure why that would affect receiving information on the vehicle.
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Tommy
Nov 13, 2018
Super friendly people to work with. I never bought a car sight unseen before, but they were so helpful I bought it. looking forward to picking it up next week. Highly recommended!!
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Aug 7, 2018
more than willing to work with you I will do business with them in the future
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Cindy
Apr 5, 2018
They were all wonderful!
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Mar 16, 2018
Friendly service and good values.
1 of 1 people found this review helpful.
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Mar 6, 2018
Nice contact, but I found another truck that I preferred.
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Paul
Jan 14, 2018
Very good
1 of 1 people found this review helpful.
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Elaine
Oct 12, 2017
I was ready to purchase this car but when I drove it had difficulty putting it in park. They had to check with service to see if they could fix the problem. It went five days until they finally told me that it would cost $500 to fix it and the price was no longer accurate and that was after we tried contacting them multiple times. My insurance co was putting pressure on me to return the rented car. Sadly, I could not purchase this car.
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Sep 12, 2017
Was contacted in a timely manner
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Eben
Jul 30, 2017
Our whole car buying experience went so smoothly. Chock and Andy were great to work with. Highly recommend this dealer.
1 of 1 people found this review helpful.
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Mar 13, 2017
Received info.
0 of 2 people found this review helpful.
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Neal
Mar 9, 2017
Excellent process in evaluating, driving and buying an MKX.
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Beau
Nov 2, 2016
Got right back with me. Good people
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Victoria
Mar 4, 2016
I made it perfectly clear that I was not willing to pay the price that they were asking. I spent over 3 hours over a 2 day period with them leading me to believe that they were trying to work with me on the price. When in fact they were only trying to work the interest rate to fit my payment range. They wasted my time & I ended buying a 2015 Edge at another dealership that did not give me the run around.
3 of 3 people found this review helpful.
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Tamika
Feb 26, 2016
Made an appt with Missy And drove a hour out of my way. On the way there I calles to let her know I was on my way to purchase vehicle. And when I got there they told me the vehicle sold the previous night. Wasted my gas and time.
3 of 3 people found this review helpful.
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Lawrence
Jan 12, 2016
Contacted me immediately
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Tom
Nov 1, 2015
Had to go through many channels to even get a price on the truck. No one seemed vey well informed and had to keep calling someone else. As it turned out, the truck was priced for more than what I wanted.
2 of 2 people found this review helpful.
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lora
Aug 20, 2015
I ask for the carfax. I received the web page that was on CarGurus.
2 of 2 people found this review helpful.
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Summer
Feb 26, 2015
Very professional and did what needed to be done to get my payments where I wanted them
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linford
Feb 13, 2015
Great non pressure sales staff !
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tim
Jan 8, 2014
good place to get used trucks with low miles,Ford plant near,and workers trade in early because of discounts they get,I drove 2hrs in snow storm to buy a truck,I'll be back when I need a car!!!!
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