Redwood Automotive

Was treated kindly

Very nice and supportive

Very professional and friendly service!

Quick response. Nice car, great price. Worked with Austin in sales.

super friendly knowledgeable great guys thanks bunches

Very good communication and a very friendly. I am looking forward in seeing tis vehicle.

Quick response and follow up

Responsive

Dealer was great. I was looking for a truck they did not have in stock...

Very responsive and professional.

Incredible staff, beautiful lineup of different vehicles! They are very upfront and open about issues with the vehicle before the sell to you and also offer to fix any issues before purchasing at their own expense. Highly recommend!

Very quick response.

I was looking at a ford raptor 2011. Austin was very professional and went the extra mile to help me with photos ect.. I thought the price was a little too high and they wouldn’t move, however they have top notch customer service here 5 STARS

Redwood Automotive dealer is a great dealership to deal with. Very friendly and professional. They keep you updated on the progress when purchasing out of State.

The Redwood auto team was very helpful and gave me a great deal. I recommend anyone looking for a car or truck for a good price. Great customer service.

Good.

Great dealership, easy to communicate with, and ultimately I purchased the vehicle I was interested in. Zero complaints whatsoever, I'd go here.

Quick, nice and accommodating

I talked with the dealer. I was working the weekend a d was waiting on the car to be inspected. I was supposed to get pictures from under the car during inspection. I was told the car was not on the lot on display so no rush. We talked about shipping as an option for getting the car to me. After not hearing back, or receiving puctures, i searched for the add again. "No longer available" online. I emailed the dealer for confirmation, nothing. Three emails and five days later, I finally received a reply. Car sold, cash buyer. I was also a cash buyer, but I live six hours away. I was relying on dealer info to finish my deal. I've always been told, don't trust a car sales man.

Extremely friendly willingness to help you find a vehicle that works for you. Non pressure environment that helps with the decision making process. Would buy from them again.

Austin was really good to work with. Although we weren’t able to complete a deal (I found a Lincoln MKX close to home). The small family dealership was VERY interested in making me feel comfortable and not just seem like just another guy. I appreciate the way that they handled the business.

Highly recommend dealership. Very knowledgeable and professional.

Fairly quick response and when I was near them I test drove the Vette they had.

Great to deal with a family owned company with friendly and Great Response time

The car sold before I could deal with them much but they were nice on the phone.

Great dealership to work with. I was buying a vehicle from out of state, which meant a lot of on going communication between Aaron and myself. He provided pictures and video to help me decide if I liked the car. After agreeing this car was for me. Redwood went the next step above and beyond. They offered to drop/off and pick up (free of charge) to Mitch Smith Auto Service for a pre-purchase inspection ($61.00). Mitch Smith Auto Service did a great job in providing me with a detailed inspection on my car. They to were great to work with. I highly recommend a pre-purchase inspection. Once the car pass it's inspection with flying colors. We agreed on a purchase price and a pick up date. When I arrived at the dealership everyone was extremely nice and the car was washed/cleaned and ready to go. They appreciated my business and I appreciated their honesty and ability to go the extra mile with my purchase. Both Aaron and Austin were great to work with.

Aaron was quick to respond, However we had found a nice vette closer to home so ended up getting that one

Aaron is awesome. Great place

Very good guy's over there.

Quick turn around time and excellent customer service. Active listening skills complete sales staff competencies to respond to customer requests in a timely manner. Awesome experience!

Outstanding service and up front about any issues with car. Worked with another automotive mechanic service to have the car checked out before I an made offer. Recommend this dealer to everyone. Extremely satisfied with this dealer, great customer service.

Prompt response. Friendly dealership.

They responded with good information.

Great experience from start to finish, love my new car!!

Very honest about vehicles pro and con. Really appreciate a salesperson who will do that.

Great experience fast and reasonable

Great salesman good communication

Aaron done a great job

Contacted dealer via phone to inform them I was coming to test drive the car. Showed up and everything was good until I started driving the car. Got off the lot and noticed the gas was all the way on E and light was on. Turned around to dealership so we could get company card to fill up at a gas station, as we arrived at the gas station the car was so low it almost died in the lot. Once we filled up the car was idling really rough to the point where I didn’t want to drive it. Turned and went back to the dealer and left the car there. Bad dealership experience. You think if you call ahead to test drive a car, they would at least check if it has gas.

Dealer was quick to respond and very helpful.

Nice car still trying to buy it im going to pick it up today thanks

They were friendly! Very helpful! I will go back, because of the great experience.

Fast response...

Quick, great response.

The dealer was very helpful with questions about this vehicle this. The dealer was several hundred miles from my home, so it was important that I could get good information before I made a trip to see this vehicle. Vehicle was well described remotely, we made the trip and purchased this vehicle.

I am a possible out of state buyer and Aaron from Redwood has been very good with sending photos and information that I have asked for. As of right now still working on possible deal. Thank you

Great family dealership and a pleasurable purchasing experience. Quality of the vehicle and follow-up sales and service is commendable.

Found another vehicle . Was very fast at getting me some pictures . Was very professional. Thanks.

Good Follow Up

Courteous. Friendly.

Great experience from start to finish!!! Austin Beaver was who contacted me and was excellent. Answered all my questions about the vehicle and gave me a fair and upfront price. I live in the Chicagoland area and this dealer was about a 3.5 hour drive for me. So again, Austin answered all my questions and I was confident in driving down and picking up the car. When I arrived, I was greeted by Aaron, Austin's brother, he was fantastic as well. Handed me the key for the test drive. I looked over the vehicle and is exactly what I expected. Did the paperwork in about 15-20 minutes and we were out the door. This is how a perfect car purchasing experience should be. Redwood Auto is a small business and I'm proud to be able to support, especially in these times. It was definitely worth the drive to find the perfect car for my son. If you're in the market for a quality used vehicle, I suggest checking this place out.

Good guys easy to deal with no bs!

Bought another but they did get back with me quickly

Very nice reply...very timely. I did not purchase from them as I found another vehicle elsewhere, but they were very polite and professional.

They were very helpful and answered all my questions!

Emailed me back quickly and was very helpful for information i wanted.

Communication was excellent. They worked with me on figures to try to work out a deal. I would give them and my sales rep two thumbs up !

Got to me fast unfortunately the car was already sold

The entire experience was very smooth and pleasant! No pressure or pushy salesman. They even were able to work in a trade to make thing easier for my family without breaking my wallet! Great experience, I would recommend Redwood.

Very prompt and helpful responses!

Very easy to deal with. Very polite and professional.

We hardly got the vehicle out of the parking lot before it started wanting to die and the check engine light came on. They said they had no idea there were any issues. Totally wasted our time.

They emailed back directly with the info we requested

Great experience

Very knowledgable and nice person contacted me very fast!

Answered very quickly.

Quickly returned or responded to requested information.

Jake is fantastic! Extremely helpful. I wouldn’t buy a car from anyone else! Andrea is super sweet! Great dealers to work with!

Friendly staff. Absolutely no pressure. Car was ready when I arrived. Would definitely recommend to my friends.