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Dealer Reviews

Based on 13 reviews
All reviews are verified visits to the dealer. – Learn More
bashaun
Mar 20, 2026
The guy was polite and open to helping me on purchasing the vehicle. Not pushy and prices was up front. Not a lot of add on like at other dealerships.
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Dec 11, 2025
Wonderful to work with! Easy, communicative, and helpful. I would recommend anyone to Radical Auto. Terrific experience!
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Don
Oct 20, 2025
Transaction was a breeze!
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Kevin
Oct 6, 2025
This was my own fault. Should have got a 3rd party inspection done but they had all the papers "proving" the quality of the car. Only the heater works as in no ac just heat, the headlights don't work, and I'm off the dealership. What they find will negate the premise that I bought a working car as is. It can be long legal process or quick. I don't care and have the resources to go minute by minute, day by day, dollar for dollar. Great guys though. You just get screwed.
2 of 2 people found this review helpful.
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Mar 15, 2025
Great communicator. Loved his direct approach. Vehicle well priced.
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john
Jan 31, 2025
Very responsive and very professional.
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Dec 31, 2024
Very understanding,
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Aug 28, 2024
The dealer never reached out so I called them. I requested pictures and a video of the vehicle running. He said it was very hot that day but would get the video in the evening and send it over. I never heard back.
7 of 7 people found this review helpful.
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May 31, 2024
They have great customer service
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Jason
May 15, 2024
John was very kind and attentive. Extremely knowledgeable in BMW and Mercedes which made me feel that he knows his products. I purchased 2015 BMW M4
1 of 1 people found this review helpful.
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May 3, 2024
Nice and responded to calls. However, I didn’t purchase vehicle
1 of 1 people found this review helpful.
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5
Apr 14, 2024
best people ever...very happy
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Apr 8, 2024
Excellent service and amazing car. Would come back to them anytime. John is very thorough and helpful. Cara they have are excellent Thank you guys
1 of 1 people found this review helpful.
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Nov 12, 2023
Very prompt response
2 of 2 people found this review helpful.
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Oct 11, 2023
Dealer responded to my inquiries. Unfortunately, Z4 was sold before I could test drive.
2 of 2 people found this review helpful.
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Emilio
Sep 29, 2023
Dealer contacted me right of way and asked if I needed anything else and said she would be available for anything.
1 of 1 people found this review helpful.
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Jay
Jul 26, 2023
Excellent service, very responsive, patient and friendly , John was fantastic, thank you for getting my deal done and allowing me to get my Dream ride
1 of 1 people found this review helpful.
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Apr 30, 2023
Responsive
1 of 1 people found this review helpful.
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Christopher
Feb 1, 2023
My purchase was handled with the upmost Respect and Class… Done Deal… Thanks,
3 of 3 people found this review helpful.
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Brandon
Feb 1, 2023
John was professional and helpful especially with working out a deal we both agreed on. Might come back for another car if they have it when I come looking in a few years.
3 of 3 people found this review helpful.
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Jan 16, 2023
John at Radical Auto Deal made the transaction quick and made me welcomed. Though it was raining heavy he had the vehicle ready and even stayed after hours awaiting my arrival. Everything was accurate according to our conversation and the listing of the vehicle. I will definitely tell others to give this dealership Radical Auto Deals in Burbank a visit.
5 of 5 people found this review helpful.
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Nov 2, 2022
John was great to deal with, going out of his way to open the dealership on a Sunday so we can do the deal.
7 of 7 people found this review helpful.
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Marcus
Mar 26, 2022
Called the next day with car status.
3 of 3 people found this review helpful.
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Oct 11, 2021
Went to test drive a vehicle with a salesperson, came back from the test drive another salesperson flagged us down to tell us rudely that you need to exit the vehicle it has been sold and the credit card has been ran, just to see him and the other buyers get in the vehicle and test drive it. Mind you that I’ve been waiting for this vehicle for a week now and another buyer walks into my deal without an appointment. I guess the other salesperson was desperate for the sale and commission. Salesperson has no respect for other customers that are trying to purchase the vehicle. Just remember not to judge a book by its cover and always treat customers with respect, and stop racial profiling others.
22 of 22 people found this review helpful.
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Carlos
Jul 18, 2021
Dealer responder the same day.
1 of 2 people found this review helpful.
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gil
Jun 29, 2021
All I can say is that this dealership is the best in all aspect of car buying. The car I bought was in tip top shape. Mark is the most helpful guy you could ever meet, he makes it happen. i’m very grateful for all the help. You are the man brother. Thank you. God bless! Very highly recommended!
5 of 5 people found this review helpful.
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Jun 2, 2021
Excellent.... second car I’ve bought .
4 of 5 people found this review helpful.
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Ledvy
Mar 7, 2021
Very helpful
0 of 1 people found this review helpful.
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Tracy
Jan 31, 2021
Great assistance and service provided by John..
3 of 3 people found this review helpful.
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Kira
Oct 23, 2020
Good experience. The dealer got back to me promptly and with accurate information about the car.
1 of 1 people found this review helpful.
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20
Sep 3, 2020
Mike was great! I would go to him anytime I need a car!
1 of 1 people found this review helpful.
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zachary
Jul 27, 2020
Good to deal with!
0 of 1 people found this review helpful.
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Peter
Jun 26, 2020
Very helpful. Process was quick, and easy. Mike and John will work with you to deliver your dream car.
1 of 1 people found this review helpful.
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Elisabeth
Jun 18, 2020
They were very friendly, and answered all of my questions. However, the car I looked at wasn’t the right one for me.
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Robert
May 3, 2020
It was the best experience we have ever had buying a car. John had all the paperwork done before we got there. It took a less than an hour and we drove off the lot in the car we wanted.
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JC
Apr 17, 2020
I am pleased with the service provided. Great customer service .
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Christine
Mar 11, 2020
Great job
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Feb 2, 2020
Honest and great follow up. I recommend this dealaer
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Steve
Dec 18, 2019
Contacted through Email
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Dec 4, 2019
The salesperson responded to my contacting him.
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Nov 26, 2019
Mike is very professional and great to deal to with. I hope he is around when I purchase another vehicle!!!
1 of 1 people found this review helpful.
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Nov 7, 2019
Let me start off by saying these guys are wizards and made magic happen. I had my eye on an A7 on their lot that was slightly out of reach when crunching the numbers in my head. I made the call anyway and went in to see the car. Not only were they able to get me the payment I was looking for, they were able to 1) include a 2yr bumper to bumper warranty 2) include GAP insurance 3) get me a rate of 3.9% on a 2012 vehicle, without having to submit my credit to 10 different banks like the competitors usually do. Along with making magic happen, they were very welcoming with low pressure on the sales side. They really make you feel like part of family when purchasing a car through them. I used to sell new and used cars many years ago and let me tell you, they know what they are doing. All their vehicles are meticulously hand picked gems that are competitively priced in the used car market. No salvaged titles or lemons here. If you are in the market for a used luxury car, do not hesitate to
4 of 4 people found this review helpful.
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Peter
Oct 23, 2019
Goo dcommunication
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Andre
Sep 4, 2019
Cool
0 of 1 people found this review helpful.
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Yolanda
Jul 16, 2019
Loved the welcoming energy. Service very friendly And I was able to purchase the truck. Credit was not as I wanted but they still were able to work with me.
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Richard
Jul 1, 2019
The owner is very helpful and very professional in dealing with us. No pressure and answer and help us in making a great deal in purchasing our car.Bravo and Thank you.
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Jun 13, 2019
Best car dealer experience I’ve had. We really wanted the car and were out of state and they held the car for us (with a deposit). We got a good price and the car was nice and clean. If you’re in the market for a used car this is a great place.
1 of 1 people found this review helpful.
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Jun 9, 2019
Called me and helped me get my finances in order as I was a first time buyer. Very kind and went the extra mile to make me feel comfortable and satisfied with this buy
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Anna
Jun 1, 2019
Great Auto Dealer ~ John & his brother Super Helpful! They had a really good selection of cars ~ however I had my eye on the ML 350 Mercedes 2015 of which i reviewed on your site/CarGurus (great app by the way if you are serious about buying & or selling a vehicle. I purchased my car from Radical as John & his brother priced this vehicle right & made the buyinh process a smooth transition for me!! Thanks Guys..
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May 24, 2019
Nice selection of very nice cars.
1 of 1 people found this review helpful.
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H
Apr 26, 2019
Emailed me promptly
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Efren
Mar 24, 2019
Excellent! John showed us the car which is beautiful. I decided to buy a newer SL but the one he showed us is very nice.
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Christoph
Feb 12, 2019
Excellent. John helped me get the car, Lexus GS, I really wanted. Good deal on price and trade in. He made it happen! Straight forward and quick.
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Jan 28, 2019
owned by two Brothers, definitely a family-run business they take pride in their work and their interactions! Knowledgeable about their vehicles and take pride in their business. I'm happy with my purchase, and definitely would do business with them again!
0 of 1 people found this review helpful.
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Rod
Dec 29, 2018
Great experience
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Nov 17, 2018
Very good,and friendly
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Mazari
Nov 15, 2018
Pretty good experience
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Sep 10, 2018
Excellent and professional service. Outstanding business. Thank you.
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Paul
Aug 1, 2018
Excellent!!!
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Jul 13, 2018
Its the best dealer which I've seen sofar.They are honest and their price is good.
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Apr 25, 2018
Radical Auto Deals Was Great - My Salesman Followed Up With A Phone Call To Make Sure I Was Coming - When I Arrived He Handed Ne The Carfax Report - We Test Drove - No Pressure - The Finance Manager Was Awesome - AND A Deal Was Made ...
1 of 1 people found this review helpful.
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Anne
May 11, 2017
I inquired of this dealer if they had knew which Lexus dealer in town maintained the vehicle, so I could review the scheduled maintenance records. They wrote back that they did not. I inquired of this dealer if they could show me the CARFAX report. They did. I reviewed it. The vehicle has been in an accident. From my perspective, that disqualifies the vehicle for possible purchase.
7 of 12 people found this review helpful.
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Danielle
Apr 15, 2017
Radical Auto Deals contacted me immediately by email, and followed up with two phone calls. Excellent customer device!
0 of 1 people found this review helpful.
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Apr 10, 2017
This dealers is a very good sells and services
0 of 1 people found this review helpful.
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Sep 26, 2016
Did not initially reveal price - but when did, the price was much higher than originally suggested.
6 of 6 people found this review helpful.
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Andy
Nov 5, 2015
I am still awaiting what they have to say. I was approved but they have not told me my payments.
1 of 1 people found this review helpful.
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Mike
Oct 19, 2015
Very friendly! Very professional! Great experience.
0 of 1 people found this review helpful.
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natosha
Jul 26, 2015
Jennie was good. I corresponded with her, via email and phone, for a week. I didnt get the car, but she was an excellent sales rep. I gave this dealership 3stars bcuz I felt that the asking price for the vehicle, being a 2003, was a lil high considering the mileage and although they did come down a lil it wasnt enough for me.
1 of 1 people found this review helpful.
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Vhel
Feb 14, 2015
Radical auto deals are great! Kenya and Jen are nice and very approachable.. I got the car that i want and very satisfied.. Good deal.. Definitely come back in the future! Thank you
0 of 1 people found this review helpful.
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Robert
Apr 27, 2014
I Purchased this SUV, Reyna and George are two very nice people. Very Happy
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Roberta
Aug 31, 2013
awesome i found my dream car!
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Reasha
Aug 4, 2013
Cars not in best condition.
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Andrea
Apr 3, 2013
Responsive and was willing to work with me on the cash payment.
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kenia
Feb 2, 2013
Kenya and Rosie are awesome!! I bought an 06 Ford Mustang from them.. They were great from begining to end!! Thank you girls.. I love the car and your customer will def be back!!
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Germaine
Nov 21, 2012
Nice cars and sales lady was kinda cheesy and sort of an old ex gang banger type. She was helpful though but we were told we had to put too much money down.
1 of 1 people found this review helpful.
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Kourosh
Oct 18, 2012
Good Feedback. ***
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Benjie
Jul 4, 2012
I got a great car....great transaction. Good job Kenia!
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