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RLB Sales
About Us
RLB Sales is a automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We've made it easy for you to visit us in real life by providing you with a helpful map, as well as our address and phone number. RLB Sales has been in the car business for thirty years. We are industry leaders in the areas of wholesale, retail, andservice. We are proud to have a reputation for purchasing clean, quality, new car trade-ins from numerous dealerships in the Dallas/Ft. Worth Metroplex and Texas. Our talent is the best in the industry
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Today 9:00 AM - 6:00 PM (Closed now)
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2020 South Cherry Lane
Fort Worth, TX 76108
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Dealer Reviews
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Oct 8, 2025
Very helpful and made the buying process easy. Will definitely use again
May 8, 2024
Purchased vehicle. Great interaction
May 8, 2024
Response from current dealership:
Thank you Adam for the 5 Star review. We hope you are loving your new ride!
Show older dealer reviews 109
Sep 30, 2023
Easiest deal ever
Oct 5, 2023
Response from current dealership:
Thank you Rey. We are so pleased to hear that your car purchase was the Easiest Deal Ever. We look forward to earning your repeat business and referrals in the future.
Jul 10, 2023
Responsive. Professional.
Jul 10, 2023
Response from current dealership:
Thank you for the 5star review.
We always love to get great feedback!
We always love to get great feedback!
Great experience!!! Steve was super responsive!! Thank you!! The car was shipped and it was everything everything I had in mind.
Aug 11, 2022
Response from current dealership:
Congratulations on your purchase and "Thank You" for the wonderful feedback.
Jan 29, 2021
Dealer responded quickly, provided info I was looking for and even went back to dealership.owner to find out absolute minimum price he'd take.
Jan 30, 2021
Response from current dealership:
Thank you for the 5 Star review!
Excellent follow up and presentation - the car was a little small for me because of my size. The second car I liked had been sold that morning...... my wife and I liked the dealership enough of they get a car that’s right we would definitely buy from them.
Dec 7, 2020
Response from current dealership:
Thank you for the feedback and wonderful review. I just wish we had a vehicle that would have worked for you. Please keep us in mind for any future purchases.
Nov 18, 2020
My experience was awesome.. Steve was so helpful and I would recommend this place if your looking for a nice vehicle
Nov 18, 2020
Response from current dealership:
Thank you for the wonderful feedback and review. We know you will love your new to you vehicle!
Jul 7, 2020
Steve Malley was the salesman’s name I believe. He was very helpful and prompt with his responses to my questions regarding the vehicle.
Jun 26, 2020
Richard at RLB Sales was the most helpful and easiest salesperson I’ve ever dealt with when buying a car. The vehicle was just what was described. He was honest, did exactly what he said he was going to do and the transaction took less than 24 hours to complete. The vehicle was delivered to my door! I loved this experience and will return to RLB Sales and Leasing next tine I am in the market for another vehicle.
Jun 16, 2020
Richard was very prompt, friendly and professional. Vehicle was as described. A very nice dealership that I would highly recommend.
Jun 10, 2020
Very professional
May 23, 2020
After 3 tries I finally got in contact with the company. Person contacted me through text message.
May 21, 2020
RLB Sales and Leasing was very professional and very considerate of my time. The whole sales process from arriving to test drive, sign paperwork and drive off was just over 1 hour. They have their act together with the sales and administrative paperwork process. Great job!! Thank you Richard!!!!
Mar 13, 2020
No deal but great comms !
Mar 2, 2020
Response from current dealership:
Thank you for the 5Star review!
Jan 21, 2020
Nothing but first class. Steve was very helpful from start to finish and very professional. Thanks for all the help and really enjoy the car.
Mar 2, 2020
Response from current dealership:
Thank you for the 5Star review
Jan 10, 2020
Excellent
Nov 16, 2019
He was helpful
Oct 29, 2019
Dealer is really far out of town, close to 300 miles. Steve walked me thru the entire process of how I could purchase the vehicle once my money’s right. Very courteous and professional. If I lived in his area, I would most definitely consider buying a vehicle from him.
Aug 11, 2019
Steve was very accommodating, straight forward, factual and not high pressure at all. The best experience buying a new or used car ever.
Aug 2, 2019
Everyone was very helpful Jason was great just wish I didn’t hesitate and lost the vehicle I wanted but they are still working to help me find another
Jul 15, 2019
Everything was as described, friendly service with no issues.
I should've believed the other reviews.
Attempted contact through CarGurus no
response. Contacted them through their
website and a Jason contacted me. I asked
a few questions about the truck and if they
could ballpark trade value. He said sure
and I sent him the requested pics. A few
hours go by and no response so I reach
back out to him and he tells me waiting on
the owner. Then sends a text shortly after
asking me what I think my trade is worth.
Still no response and it's going on day 2.
Not my idea of business practices. Just
seems like they don't care to much for
perspective customers. Will shop
elsewhere.
Jul 10, 2019
Response from current dealership:
Good morning, My name is Shane Collins and I am the General Manager here at RLB Sales & Leasing. Please reach out to me directly so that I might be able to assist you at 972-951-4354. Jason has been out on a family emergency.
May 6, 2019
I had a change in plans, having a surgery on
Wednesday. This puts my weekend toy on hold
until I recover.
The did get back to me, which many I can never
get a response.
Thanks
Beaux
John at RLB reached out to me and we set a time for me to visit. Car was ready to drive when I arrived. Took copy of my license and put
dealer tag on car. I test drove the car by myself and left my car for appraisal. Upon returning, we discussed trade value and possible finance
terms. Since I have been in the car business a long time, my experience can be described as "by the book". Nothing questionable. I am still
shopping around for the right vehicle and would recommend RLB without hesitation.
Feb 2, 2019
Purchased the vehicle. Great service, great sales, great price. They have quality vehicles and great prices. They will treat you well and with respect.
Jan 14, 2019
Great
Dec 23, 2018
Very good and the D 90 is priced right. Just have to finish refreshing my current D 90 or I would be ready to buy it.
Dec 22, 2018
Good response
Nov 28, 2018
John handled all points over the phone necessary to purchase the vehicle I inquired about. Had we talked a few more minutes I would have purchased the vehicle over the phone . I was calling from Louisiana and the dealership is in Texas. Great first time experience.
Nov 9, 2018
I highly recommend this dealer; my salesperson Richard was helpful, professional and very responsive.
Sep 30, 2018
They where more then helpful and all my questions answered
Oct 1, 2018
Response from current dealership:
Thank you so much Sally. We hope to have you as an RLB Customer!
Aug 22, 2018
Purchased auto with excellent staff. Completely satisfied with sales and actions of the company.
Jul 4, 2018
I was too late but they did respond to me in a timely manner
Jun 16, 2018
The Dealer was a OK. It was the AAA Insurance I had a time with. Finally I got the Turck I wanted.
Mar 26, 2018
Great customer service and I did purchased the vehicle from seller.
Feb 27, 2018
Respond promptly.
Dec 28, 2017
they called back and they were great
Aug 26, 2017
The seller contacted me via email. most of the cars I targeted in my visit were
no longer available (excluding the car I requested) but still listed on the
website. The owner was transparent and extremely knowledgeable about
cars.
Aug 28, 2017
Response from current dealership:
Thank you so much. We sell our inventory very quickly as we are a wholesale company. We take a deposit and the vehicles stay online until they are paid for, therefore there could be many that are sold that still appear pending final payment. Once we receive final payment they are removed immediately. We take great pride in keeping our site up to date throughout the day.
Aug 10, 2017
I received a prompt response, but I have been unable to make
arrangements to view the vehicle.
Jul 17, 2017
I liked their promptness and would love to buy tis T-Bird; Unfortunately, I don't like driving in traffic in unknown places. So I will not drive almost 50 mi. to the dealer to see this beautiful T-Bird. Our adult children all live out of state so I have no one that can get me there.
Jul 8, 2017
No wiggle room on the price, however purchased the vehicle because of the good condition! Nice and friendly staff.
Feb 25, 2017
Excellent responsiveness. I would recommend this dealer.
Feb 13, 2017
We bought the truck and they sold it at a lower price too! Ken was our salesman and was very nice. We picked up the truck and when we left the check engine light came on. We immediately went back to the dealership and they corrected the problem. We picked our truck up the next day all fixed! Very satisfied with dealership.
Feb 6, 2017
Good
Jan 15, 2017
Dealer has a certain dollar figure I guess he needs to make and can't/won't negotiate. Responded to my inquiry promptly but it is what it is.
Oct 25, 2016
Excellent, fast and efficient.
Oct 17, 2016
I had a few mostly yes/no questions.
Instead of answers I received an excessive almost 200 words comprising
reply explaining how extraordinary the car would be.
Plus: "I receive over 2,000 emails daily and simply cannot get into extended
replies." At least I received a Carfax link where I found some answers.
Oct 18, 2016
Response from current dealership:
We gave a very thorough answer and included the CARFAX in the reply. Prospect was unhappy that the price was no-haggle.
Sep 23, 2016
Great experience! Helpful, friendly, no pressure.
Sep 7, 2016
Ken Topham was very responsive and creative in trying to put together a
deal. Although we ultimately were unable to finalize a transaction, I was
impressed by Ken's professionalism, and would not hesitate to do business
with RLB in the future.
Aug 14, 2016
The sales person was extremely rude and did everything possible to convince NOT to buy his car.
Jul 2, 2016
Great
Jun 23, 2016
They already had sold the car, but we're too lazy to take the car down for days after they told me it was sold.
Jun 2, 2016
Provided great information and service, but we ended up buying a different
brand of car.
May 28, 2016
Very fast response time, not the usual two or three days it normally takes to hear from somebody. Makes me think RLB auto group must be a upscale dealership, not some hole-in -the wall tote- the note sort of place.
May 13, 2016
I asked them for information about certain things about the car and I was told I can see all of that on website. yuk!!!!
This is a Stars to many..
If you don't have time to answer questions I would have rather that he didn't even respond! I wish I hadn't deleted the email so I could blast his name for poor customer service.
May 11, 2016
Contacted dealer to inquire about auto. Was told car was still available and made arrangements to see car after work. Got a call back with some story about car being sent to some type of auction and if I was interested I could put a 500.00 deposit down, mind you it's not refundable. My reply "Ummm NO! I haven't seen the car. " I was also told regardless of what happens with the car they would keep me updated as to what happened, of course they didn't. Really didn't care if they called back because that conversation made me lose all interest. My first and last experience with this dealer.
May 10, 2016
Best place to find great cars for a great price
May 9, 2016
Great service
May 9, 2016
Response from current dealership:
Thank you so much! We appreciate all of our customers and it makes us happy when we hear we have done a good job.
Feb 20, 2016
Good
Feb 9, 2016
Quick response.
Feb 6, 2016
Good quick response
Jan 18, 2016
Responded right away but I found another car I liked better.
Nov 10, 2015
Response was immediate.
Aug 29, 2015
Found other car that met our needs
Aug 4, 2015
Dealer was offended when I tried to negotiate pricing
May 31, 2015
I bought a 2009 escalade and had a
good experience,the sales man john
hannah took his time and was very
honest about the condition of the
vehicle before driving four hours to pick
it up and close the deal,i would
recoment them.
Apr 28, 2015
They responded to my questions with a
generic check our website for details.
When I called them they would not
explain the rationale for how they priced
their vehicles (higher than others). I was
looking for a reason for their rationale and
not because I couldn't afford the car.
They were rude and arrogant. I would
not recommend them to anyone.
Apr 28, 2015
Response from current dealership:
We refer to our website because we have larger more complete photos as well as a copy of the window sticker as well as the NADA Guide Values for all of our vehicles. Our prices are primary dealer wholesale and most all are the lowest anywhere in the nation as evidenced by the CarGurus pricing that is on every CarGurus listing. We go to great lengths to explain this and are never rude at all with anyone seeking information.
Apr 17, 2015
Dealer responded that car was sold on Mar 31. On Apr 13 car still showed for sale and re-contacted to be told it had sold. Dealer should remove sold cars.
Apr 21, 2015
Response from current dealership:
I am sorry but our site shows pending when we have a deposit. When the vehicle is paid for it is removed from the site. This is standard operating procedure.
Feb 6, 2015
Response from current dealership:
Thank you so much. We appreciate our customers and always want to reach out and be helpful on any inquiries.
Dec 20, 2014
total class act. they have been at same location for 17 years! they have only the very nicest cars on there lot and they will locate any car you want for free! great job guys!!!
Dec 16, 2014
It was amazing n wonderful they really took care of me
Jan 14, 2015
Response from current dealership:
Thank you so much. We appreciate the opportunity to work with you and hope we can be of service again in the future.
Dec 16, 2014
Jason was very helpful and made the process very easy. We will
recommend RLB to our friends & family.
Dec 16, 2014
Response from current dealership:
Thank you so much. We appreciate you putting your trust and confidence in us.
Oct 23, 2014
They called quickly and gave me all needed info.
Oct 23, 2014
Response from current dealership:
Thank you and we appreciate the opportunity to speak with you.
Aug 4, 2014
They had ad on website and did not even have van on lot. Once I emailed in through car gurus they did respond and brought van back from Auction so I could look at it. Sales guy was nice and professional. Whole experience just a little goofy.
Aug 1, 2014
Super
Jun 25, 2014
Great Experience. I would highly
recommend them to anyone!
Jun 15, 2014
RLB was not willing to allow me
to take the vehicle to my
mechanic to check if it was a
good car to buy without
purchasing the car first. Unheard
of.
Jan 17, 2014
Phenomenal service! l
Oct 23, 2014
Response from current dealership:
We appreciate the opportunity to work with you!
Nov 4, 2013
Fast accurate and fair
Oct 23, 2014
Response from current dealership:
Thank you and we appreciate the kind remarks. We do our best to provide good products and at the best possible pricing.
Jun 3, 2013
Exceptional customer service and inquiry response. The vehicle was
exactly as described and the transaction was seamless. I'd certainly
do business with RLB again in the future. Great cars and superlative
staff.
Oct 23, 2014
Response from current dealership:
Thank you so much. We appreciate you taking time to tell us how we did and thank you for your business. Please come see us again.
Sep 9, 2012
Good Job!! Well Done!!!
Oct 23, 2014
Response from current dealership:
Thank you so much. We appreciate the opportunity to be of service.
Jul 24, 2012
Very accommodating and helpful when looking at the car. We were too
far a part on price. Overall wonderful experience and will be looking for
other Sequioas they have in the future.
Oct 23, 2014
Response from current dealership:
We do our best to provide the best vehicles available and at the best prices. We are only disappointed that we couldn't make a deal. It was a pleasant experience and we hope we can be of service in the future.
Jul 10, 2012
Small independent dealership, not a huge selection, but Jeff was laid back and easy to talk to - no sales pressure at all!