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RDU Auto
About Us
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Today 9:00 AM - 6:00 PM (Closed now)
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4902 New Bern Ave
Raleigh, NC 27610
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- Amenities coming soon!
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Dec 25, 2025
The person I spoke with over the phone (I live in another state) Omar I believe was very open and honest about the truck. He took videos and provided me with pictures that showed EVERYTHING regarding the condition. He was very knowledgeable, friendly and polite. I wasn't able to purchase the vehicle but I would definitely buy from them in the future if they ever have something available that fits my needs.
Oct 17, 2025
I was going to be an out of state buyer and ended up buying a car closer to me. However, they were incredibly responsive and helpful. One of the best dealerships I’ve worked with as far as getting questions answered and information.
Prompt
Response and answered any questions I had thoroughly and followed back with any phone calls or emails or text messages I may have left
Oct 4, 2025
Response from current dealership:
Thank you for the feedback! Hope to work with you again in the future!
Was looking at the 2011 ford mustang gt,but no deal, price to high.the sale team was nice .misty was great to work with. Tom . Four stars
Sep 27, 2025
Response from current dealership:
Thank you for the feedback!
Sep 27, 2025
Response from current dealership:
Thank you Arun, hope you are enjoying new car.
Sep 27, 2025
Response from current dealership:
We appricate the feedback Kevin.
Sep 27, 2025
Response from current dealership:
Thank you Jeff, hope to earn your business soon. We are here to help.
Jun 4, 2025
Easy and very professional!!!!
Sep 27, 2025
Response from current dealership:
Thank you Amy, for the 5 stars!
Sep 27, 2025
Response from current dealership:
Thank you Kenny for the feedback!
Mar 28, 2025
Great and rapid comunication
Apr 18, 2025
Response from current dealership:
thank you Julian!
Sep 27, 2025
Response from current dealership:
We try our best to be different from other dealerships, we prefer our customer to go through the bank they have a built relationship with. By not offer financing it allows us to be more competitive with our prices.
Feb 26, 2025
Had an appointment to test drive the auto.
Drove 55 miles to only find out is was not available. A text or call would have been nice.
Feb 14, 2025
Response from current dealership:
Thank you for your 5 stars!
Jan 15, 2025
I purchased a 2023 Fisker Ocean Extreme from RDU Auto the vehicle only had 57 miles on the
odometer. They are located in Raleigh, NC, and I live in DE, the distance never came into play. Omar
was my contact, and he excelled in all aspects of the transaction from start to finish he was amazing.
The team at RDU goes above and beyond. I would highly recommend Omar and the team for your next
used car purchase.
Jan 18, 2025
Response from current dealership:
Thank you Garth for taking the time to leave us a beautiful review! It was an absolute pleasure to work with you.
Jan 18, 2025
Response from current dealership:
Thank you Shawn! It was pleasure to work with you.
Jan 9, 2025
They contacted me and answered all my questions and were very helpful.
Jan 18, 2025
Response from current dealership:
Sue, thank you for the feedback!
Jan 18, 2025
Response from current dealership:
GuruGZF8, thank you for the five stars!
Lily is Awesome and very friendly, Helpful and very responsive to questions and resolved the minor antenna issues, did a walk around video of the van Thank you so much for all your help and Awesome Customer Service Jimmy
Jan 18, 2025
Response from current dealership:
It was pleasure working with you Jimmy, hope all is well.
Show older dealer reviews 217
Mar 22, 2024
Dealer all my questions about the vehicle.
Jan 18, 2025
Response from current dealership:
Thanks Jay!
Jan 18, 2025
Response from current dealership:
Thank you Bill!
Jan 9, 2024
Dealt with Omar over the phone, as his dealership was 250 miles away. We talked about
the car, if the battery had been replaced with the newer 64kwh battery, (it was) and we
did paperwork via next day FedEx. Everything went smoothly and my new Chevy Bolt
is being delivered today. He even managed to get me a $4k gov't rebate.
Great Experience all around.
Jan 18, 2025
Response from current dealership:
Thank you!
Oct 5, 2023
Response from current dealership:
Thank you for your review!
Sep 3, 2023
The dealer replied to my question in a very timely fashion.
Oct 2, 2023
Response from current dealership:
Thank you Clarence!
I had an amazing customer service and I'm glad I was able to find a vehicle that I need in a great price. Thanks everyone at RDU Auto. Also they respond quick to my messages and questions, never pushy on a sale.
Aug 30, 2023
Response from current dealership:
Our pleasure assisting you and your lovely family!
Aug 23, 2023
Easy to work with, but very disappointed with the vehicle. They had us test drive the vehicle by ourselves
and we found that the air conditioner didn't work and there was a large hole from a rock in the driver side
front window. The vehicle was all scratched in the inside back. I know it was a used vehicle, but they
could have done more to clean it up.
Aug 30, 2023
Response from current dealership:
Victor, Thank your for your review!
Aug 30, 2023
Response from current dealership:
Ken, Thank you for your review!
Very responsive. I didn’t go ahead with the car because it was missing a must-have feature I wanted, but the guy who reached out was solid.
Aug 30, 2023
Response from current dealership:
Hope to do business soon, thank you for reaching out.
Great Experience. They are doing the car buying experience the right way. Given the online competition, they have the right environment to keep face to face buying going. The team is very professional, friendly and customer focuses. I looked at other minivans on the lot but wanted this one. My van was Hot. They called me back right away to say it was still available.
They stayed late past closing so that I could get there from work and test drive and we made the deal. The fastest car buying experience. They delivered my minivan to my house. I will definitely be a repeat customer. This was easy and what car buying should be.
Aug 30, 2023
Response from current dealership:
Camica, Thank you for taking the time to leave us a wonderful review. Glad we were able to go above and beyond your expectation. Hope to do business with you again in the near future.
Aug 30, 2023
Response from current dealership:
Timmy, thank you for your comment!
Aug 30, 2023
Response from current dealership:
Thank you Ki for your review!
I asked a few questions in an email and they were fully answered
within 24 hours. Could not have been a better experience.
Aug 30, 2023
Response from current dealership:
Awesome! Thank you for your review.
Feb 12, 2023
The Shelby we were after sold while we were away for a day. They replied and let us know which was appreciated. Seemed like a great place to do business with. Our search continues.
Aug 30, 2023
Response from current dealership:
William, we hope to do business with you in the near future.
Aug 30, 2023
Response from current dealership:
Steve, Thank you for your review.
Aug 30, 2023
Response from current dealership:
Thanks Herbert!
RDU Auto is the place to purchase your next "New to you" vehicle. Everyone is professional, courteous and very prompt in responding to your needs! I met Edwardo, Lilly and Omar, each of them made this transaction so smooth from start to finish without any hiccups! I'd purchase from them again if any of my other vehicles become unavailable.
Nov 19, 2022
Response from current dealership:
Thank you for your lovely review, we are so happy you finally found the car you have been searching for years (literally). Enjoy your new Benz!
Nov 11, 2022
Response from current dealership:
Thank you for your review!
Nov 11, 2022
Response from current dealership:
Thank you for your review!
Nov 11, 2022
Response from current dealership:
Thank you for your review!
Very prompt communications to me. I was nervous buying a car online sight unseen but after reading
their reviews and their personal contact to me made me feel comfortable. The video was a big help and
they answered my questions promptly and honestly. They were more than willing to ship the car to
Maine and made the whole buying experience very easy. The car arrived sooner than expected and is
as nice as they promised. One should feel confident buying from this dealer. Big thanks to Ed for his
patience and expertise.
Brian from Maine
Nov 11, 2022
Response from current dealership:
Thank you Brian! We truly appreciate you taking the time to leave us a review. Your feedback will definitely help others that are miles away.
The dealer got in touch with me immediately to inquire about my interest and the 2014 Toyota Avalon and gave me all the information that I would need and all of his information so I could reach out to him if I were ready to proceed any further
Nov 11, 2022
Response from current dealership:
Thank you Sherry!
Jun 29, 2022
Ed was awesome. Not only did he get me the price I was wanting but it also included a warranty! He was able to even get me a good deal on my trade in truck. I had a 3.5 hr drive and it was definitely worth it. He had almost all the paperwork done when I arrived and it was a quick an easy transition. Would highly recommend them if you're in the area or able to get to them, make the drive!
Nov 11, 2022
Response from current dealership:
Charles, Thank you for taking the time and leaving us your review. We appreciate your business!
This young man is really good, I like the way I did business with him and I really appreciate it. Thanks Ed!
Nov 11, 2022
Response from current dealership:
We appreciate your business!
Feb 2, 2022
Provided great service
Feb 16, 2022
Response from current dealership:
Thanks Norman! Enjoy your new ride
I initially contacted Omar via email and he responded quickly to provide details
about the car I was interested in. Later, when I was viewing the RDU Auto web site
and had a follow up question, I began a chat with Lily, who was also very helpful. I
like the fact that they communicate promptly via the customerâs preferred
mechanism â email, text, or voice. Ultimately, I did not purchase the car, not due
to RDU Auto but instead because my wife changed her mind regarding the vehicle
she wanted, but I would recommend RDU Auto and will continue to monitor their
inventory as I resume the search for my wifeâs next car.
Feb 16, 2022
Response from current dealership:
Thank you so much, your review means the world to us.
Ask for Ed. Real good guy. Answer all questions even 1 I didn't ask he mention those too. Can't say enough about this guy and his staff. Great price too
Feb 16, 2022
Response from current dealership:
It was our pleasure to work with you Marcus!
Sep 15, 2021
Response from current dealership:
So glad to hear that! Thank you :-)
I reached out with interest in a vehicle on their lot. They were quick to respond letting me know the status. I notified them I’d come out the next day for a test drive. After taking the car for a drive and a very easy and hassle-feee process I walked away a bit later with signed papers having purchased the car. Great customer service. Very nice experience with RDU Auto.
Jul 3, 2021
Response from current dealership:
Thank you Michael! It was our pleasure to serve you. Thank you for your purchase and review! Have an awesome July 4th weekend!
Excellent experience so far! No pressure no haggle and no commissions. They are focused on being helpful and answering questions
Jul 3, 2021
Response from current dealership:
Thank you Scott! Have a great weekend!
Apr 1, 2021
Great Service
Apr 3, 2021
Response from current dealership:
It was our pleasure to serve you Tony. Thank you!
Mar 31, 2021
Response from current dealership:
Thank you for the review!
Mar 23, 2021
Very nice gentlemen. Even though I did not have an appointment they allowed me to inspect and test drive the car. They were upfront with cost and warranty. They had great communication with me when I would reach out to them.Very responsive.
Mar 23, 2021
Response from current dealership:
Thank you Emily! We are super happy you had a good experience with us. Have a great week!
Feb 18, 2021
Response from current dealership:
Thank you for you review and comments about us Matt! Enjoy your awesome new car! Thank you so much and have a great day!
I've been looking for a used EV for the past couple months. As opposed to the other dealers, used and new, RDU had taken the time to understand EVs and could intelligently answer questions comparing the Bolt to other EVs, its advantages and disadvantages, and also discuss the health of the battery pack on this particular car, a topic that other dealers just wanted to avoid. The car was already reasonably priced (below blue book value) was in good shape and fully charged when we arrived to look at it. There was no haggling over price, but also no pressure.
Jan 27, 2021
Response from current dealership:
It was an absolute pleasure to be able to serve you and your wonderful family! We are honored that we were able to serve your automotive needs, especially to teachers such as yourselves. You guys provide an invaluable service to our youth and community. We wish you a happy, healthy 2021! Thanks again!
Amazing service! Honest experience. Omar the owner was extremely hospitable, honest and welcoming. Car runs great so far!
Jan 7, 2021
Response from current dealership:
It was our absolute pleasure to serve you! Thank you so much for everything! Have a great New Year!
Dec 26, 2020
Response from current dealership:
Thank you Chante! Have a great weekend!
Nov 28, 2020
Response from current dealership:
Thank you so much for the review! Hope we can earn a 5 star from you next time!
Nov 28, 2020
Response from current dealership:
It was our pleasure! Have a great weekend!
Nov 11, 2020
Response from current dealership:
Josue! You are the man and an awesome customer! Thank you for coming to us for your second vehicle. It makes our day when we get our repeat customers back. Thank you for the review and have a great day!
Oct 20, 2020
Absolutely wonderful. Omar was so nice to me, he answered every question I had. I got the car and I love it. I called back some days later with more questions and again they helped. I’m a single mother, and it’s so nice to meet people at a car dealership that are trying to take care of you and give you the best car that they have.
Oct 22, 2020
Response from current dealership:
Sandra, you are one of the most wonderful people we have had the pleasure to meet. We loved serving you! Thank you so much for your business and we wish you and your family nothing but the very best!
Yes they replied back to me quickly, answered my question, very friendly and you could understand them thank you
Jul 20, 2020
Response from current dealership:
Thank you for the review! It means the world to us. Have a great week!
Jul 12, 2020
RDU was absolutely perfect, not what you expect from a car dealership, but what we deserve. Seem less process, in and out in 20 minutes. Highly recommend.
Jul 15, 2020
Response from current dealership:
Thank you Travis! You were an awesome customer and great to work with! Enjoy your new car and have a wonderful week!
Jun 18, 2020
Response from current dealership:
Thank you!
They dis contact me to let mee know the truck was available and on their lot. Unfortunately it sold the next day before I could get there. Nice place.
Jun 10, 2020
Response from current dealership:
Thank you so much for the review! Hopefully we will get another truck in soon! Thanks!
Jun 4, 2020
Response from current dealership:
Thank you George!
Jun 4, 2020
Response from current dealership:
Thank you Joel! It was our absolute pleasure!
Very good experience with no pressure. Car was priced below KBB. Bryce was excellent in helping us!
Jun 4, 2020
Response from current dealership:
Thank you for your review! Bryce is an amazing person to work with and he feels the same about our customers. It was our pleasure!
Jun 4, 2020
Response from current dealership:
Thank you for the 5 stars! We greatly appreciate it!
Dealer's response was immediate. Listing of vehicle's conditions were accurate. Vehicle was clean and ready for test drive at arrival. Dealership Staff are prompt, friendly and very professional. The Range Rover Sport was a Mother's day gift and best overall experience with purchasing a new vehicle. Thank you RDU for great service!
Jun 4, 2020
Response from current dealership:
Happy Mothers Day and we are so glad to have you as a customer! Enjoy the Range and have a wonderful day!
May 14, 2020
The staff was very professional and friendly. I love the way that they deal with their customers. I felt welcome and that my business was appreciated. The lot was full of nice vehicles! I would recommend them to anyone looking to purchase a vehicle!
Jun 4, 2020
Response from current dealership:
Thank you Cedric for those kind words. It is our honor and pleasure to have you as a customer! Thanks again and have a wonderful day!
May 10, 2020
Great experience in purchasing this vehicle. The staff were very professional and the process was painless.
May 19, 2020
Response from current dealership:
Thank you for the 5 stars Marvin! We truly appreciate your business and your time to leave us a review. Thank you so much and have a great day!
May 3, 2020
Very professional and responsive
May 12, 2020
Response from current dealership:
Thank you Mike! Please let us know how we can improve to earn 5 stars. Have a wonderful day!
Apr 30, 2020
It was such a smooth and easy process. Very professional and clean space. I'm very happy with my purchase!
May 5, 2020
Response from current dealership:
It was our pleasure Shameka! Thank you so much for your business and please help spread the word about us. We have an awesome referral program!
May 2, 2020
Response from current dealership:
Thank you Evelyn for the 5 stars! It was our pleasure!
My car just like this was totaled last week. They had an exact copy and worked with me to get all my bank needed to get me in this car. Bryce was very helpful and patient. With a stay at home culture it was fast easy and they were friendly and respectful. One guy even offered to bring the car to me, in Holly Springs, if I needed it . They are super nice and have great inventory.
Mar 26, 2020
Response from current dealership:
Lisa, you are very welcome! Thank you so much for your sweet comments and review. It was our pleasure to serve you. Thank you so much for your business and we wish you nothing but the absolute best!
This hands down was the easiest and fastest experience in purchasing a car I've ever had. The staff was friendly and made me have a different opinion about the car buying process. I would return and recommend them to friends and family.
Mar 17, 2020
Response from current dealership:
Thank you so much Corrine! I'm so happy to hear you had a great experience with us. Thank you so much for your business and your review! Have a great evening!
Feb 15, 2020
Was very prompt
Feb 18, 2020
Response from current dealership:
Thank you Chris! We hope to assist you in the near future!
Feb 18, 2020
Response from current dealership:
Thank you Mitch! We try our very best to be as responsive as possible. Thank you so much for the review!
The people at RDU Auto were very professional, very helpful, and I would go back
there any time with a serious intent to purchase a pre-owned vehicle.
Feb 1, 2020
Response from current dealership:
Thank you for considering us and leaving us a review! Truly appreciate it!
Jan 9, 2020
Response from current dealership:
Thank you so much for your review! Have a great day!
They were excellent to deal with. We are out of state, and they did a great
job. Would recommend them!
Dec 9, 2019
Response from current dealership:
Thank you so much for your review of RDU Auto and your recommendation! Have a great week!
They were very responsive to my inquiry and reached out to say that they were looking forward to my visit and would do what they could to make my experience at their dealership a most pleasant experience.
Dec 9, 2019
Response from current dealership:
Thank you for taking the time to review RDU Auto! We appreciate it immensely!
Nov 14, 2019
Sales person very helpful and knowledgeable. No pushing for you to buy. Very good experience.
Dec 9, 2019
Response from current dealership:
Thank you James! We are happy you enjoyed our approach! Have a great week!
Nov 7, 2019
Friendly had knowledge of the vehicle and straight forward fast and courteous service great selection of vehicles at a great price I definitely will buy from them again and refer friends and family
Nov 9, 2019
Response from current dealership:
Thank you Clayton for your review and your business. Congrats and have a great weekend!
Very pleasant salesman demeanor. Vehicles are clean and appear to be in great shape. The 2 vehicles were present and shown with a knowledgeable manner. I did not purchase either at the time of this writing. I rated 4 because they do not IN HOUSE finance and I can't verify the mechanical veracity.
Nov 6, 2019
Response from current dealership:
Thank you for the review! We truly appreciate the kind words about our staff. You are correct, we do not offer any in house financing. We allow our customers to get the best rate they can through their own banks or credit unions, This is how we have been set up as a dealer from our inception. We found that most in house finaning dealerships play a lot of games and back room deals with interest rates, that is part of the main reason why we decided not to finance. Thank you for considering us and please let us know if we can assist you in the future!
Oct 31, 2019
Dealer was nice and accommodating. No pressure whatsoever and I appreciated that.
Nov 1, 2019
Response from current dealership:
Thank you Jose! We appreciate you even more!
Oct 8, 2019
We purchased a vehicle from this dealer and had such a great experience! Every car I’ve purchased in the past seemed to take hours but this process was seamless and very organized.
Oct 9, 2019
Response from current dealership:
Thank you so much Jackie, we really do not try to take up much of our customer's time! We really try our very best to get people in and out and enjoying their new car asap! Thank you so much for your business and leaving us a review! Have a great day!
Sep 7, 2019
I had a response from the dealer. I then emailed back that evening saying I can be there in 2 days because of in incoming hurricane. The following day I was notified by Car Guru that the vehicle was sold the previous day. Dealer rep never responded to advise me of that. That info saved me from making a wasted 2 hour drive.
I have to surmise that is a reflection of the customer relations they employ.
Sep 10, 2019
Response from current dealership:
Good Afternoon Steve. We appreciate your feedback. You inquired on 9/5 at 9:51am about our 2010 Ford Expedition Limited. You asked us to give you details on where it was registered prior to see if you were interested. One of our customer experience pros responded to you at 11:34am informing you where it was owned prior. Around 3pm someone came in test drove it and bought it. You responded to us at 7:34pm informing us that you you found a comparable vehicle for a "lower price" and you were wondering if "there is something you can do to convince me to head to you on saturday"
More ...
Sep 6, 2019
RDU Auto Sales is by far the best used cars lot I have encountered. They provided stellar customer service that exceeded all my expectations. They went above and beyond to answer all my questions and were prompt, thorough, and honest. A no pressure type of place. I highly recommend RDU Auto Sales for all used car needs!
Sep 11, 2019
Response from current dealership:
Thank you Hala! We value your review and it was our pleasure to interact with you. Have a great day!
Sep 1, 2019
Super responsive and attentive. Have a great selection of cars and they don’t badger you when you get to the lot, HOW REFRESHING!!!
Sep 11, 2019
Response from current dealership:
Hi Curt! Thank you for the review! Providing a pressure free experience for our customers is one of our top priorities. Thank you again and have a pleasant day!
Aug 12, 2019
Respond fast
Aug 13, 2019
Response from current dealership:
Thank you Tiffany!
Aug 13, 2019
Response from current dealership:
Thank you! Being Nice Matters!
Jul 31, 2019
Yes they responded and ask me my credit rating. I explain my score wasn't the best right now but building it up. After I told them that i receive nothing else from them.
Aug 2, 2019
Response from current dealership:
Good morning Bruce
I apologize for my staff not getting back with you. We pride ourselves on being super responsive. Unfortunately we do sometimes loose or not receive emails/texts. Please feel free to email us directly at rduauto@gmail.com or call/text us at 919-296-4444. Thank you!
I apologize for my staff not getting back with you. We pride ourselves on being super responsive. Unfortunately we do sometimes loose or not receive emails/texts. Please feel free to email us directly at rduauto@gmail.com or call/text us at 919-296-4444. Thank you!
Jul 10, 2019
Response from current dealership:
Thank you for your review! Please let us know how we can improve to earn 5 stars next time. Thank you!
Jul 10, 2019
Response from current dealership:
Nothing is more frustrating than waiting for a response. We really try our best to respond quickly to peoples inquires. Thank you for reviewing RDU Auto Sales!
Very fast to respond to my inquiry. Did not buy the car, but they were always available to answer questions and did not continue to bug me when i chose to go with a different car.
Jun 25, 2019
Response from current dealership:
We are so happy to know that we gave you exemplary service! Thank you so much for your review and hopefully we can earn your business in the future! Have a great week!
Excellent experience. Omar and his team at RDU were very professional and made the transaction very easy and enjoyable.
Jun 10, 2019
Response from current dealership:
Thank you Shannon. It was our pleasure to assist you with your purchase! Thank you and have a great week!
May 20, 2019
The guys at RDU Auto did an amazing job getting me in and out. They found me a perfect lender to get approved. They have a great team of guys that knows what they are doing.
May 24, 2019
Response from current dealership:
Thank you Aaron for your kind comments and your business!
I love them their energy and everything I'm glad I choose them because I love my truck low miles and fair prices
Thanks omar
May 9, 2019
Response from current dealership:
Thank you for your business! It was our pleasure here at RDU Auto to serve you!
Apr 22, 2019
Very quick to reply and great to work with. They know their stuff and were not pushy at all. The car I looked at was in great condition and I was in and out in about an hour to buy it. Very happy with RDU Auto Sales.
May 9, 2019
Response from current dealership:
Thank you Joanna! We know how much time the car buying process can take and we do our best to streamline the process. We are so happy you had a great experience with us here at RDU Auto Sales!
Apr 19, 2019
Wonderful experience.. Great staff. No problems fair deal on my trade in .im looking foward 2 doing more business with them in the near future
Apr 24, 2019
Response from current dealership:
Thank you Bobby! We look forward to assisting you again soon! Thank you for your business with RDU Auto Sales!
Apr 18, 2019
Response from current dealership:
Thank you for your review! It was our pleasure!
There was a fast and friendly reply to my question with the information I was looking for
Mar 1, 2019
Response from current dealership:
Thank you for the review! Please let us know how we can further assist you. Have a great weekend!
I dealt with two salesmen and a manager and all three guys were fantastic! I had a
couple of questions and concerns and they answered and helped with every one
of them! I would shop here for a vehicle first next time! Thank you RDU!
Feb 15, 2019
Response from current dealership:
Thank you for being an RDU Customer! It was our pleasure to help and serve you! Thank you for your kind words and your review!
Feb 11, 2019
Dealer responded with info we were looking for
Feb 12, 2019
Response from current dealership:
Thank you Peggy! We appreciate your review!
Feb 10, 2019
Good
Feb 12, 2019
Response from current dealership:
Thank you Wilfred!
Feb 8, 2019
Response from current dealership:
Thank you for your review and thank you for your kind comments about our staff! Have a great weekend!
Jan 26, 2019
Response from current dealership:
Thank you for going out of your way to come visit our dealership! We appreciate your review!
Jan 15, 2019
Eduardo answered my questions about the accident reports with documentation and no
hesitation. He let me drive the car and offered to answer any other questions. I told him that I
did not like that particular car and if he got in any other t-birds to please call me.
Jan 16, 2019
Response from current dealership:
Thank you Douglas! We will definitely keep you in the know for the next Thunderbird we get. Have a great day!
Jan 12, 2019
I determined on the phone that the vehicle was not for me. The telephone contact prevented me from wasting mine and dealers time so they were very helpful
Jan 12, 2019
Response from current dealership:
Sheila,
Thank you for your input. We really do try to be up front and honest as much as possible. Thank you for your review and have a great weekend!
Thank you for your input. We really do try to be up front and honest as much as possible. Thank you for your review and have a great weekend!
Dec 17, 2018
Response from current dealership:
Thank you for the 5 stars & review!
The guys there were very nice, let me look around as long as I wanted, let me test drive the car, helped me with all the paperwork and were not pushy salesman. They made sure I got my tag and the bank got the title. Highly recommend RDU!
Dec 3, 2018
Response from current dealership:
Thank you so much for the 5 stars and wonderful review!
Nov 19, 2018
Response from current dealership:
Thank you for the great review!
Nov 6, 2018
Response from current dealership:
Thank you for the 5 Stars. Good luck with your car search and keep us in mind we get in new inventory weekly!
Oct 26, 2018
Quick response
Nov 5, 2018
Response from current dealership:
Thank you for the 5 stars!
Oct 26, 2018
Great response
Nov 5, 2018
Response from current dealership:
Thank you for the 5 stars!
Sep 18, 2018
Good cars
Nov 5, 2018
Response from current dealership:
Thank you for your 5 stars and review!
RDU Auro sales is top notch! They did a great job on everything, are a very
positive and unique experience and I woul definitely recomend them to
anyone. A very pksitive experience overall.
Aug 15, 2018
Response from current dealership:
Gregory, Thank for so much for the wonderful review! We are thrilled to hear you enjoyed your experience with us! We look forward to working with you in the future!
Aug 15, 2018
Response from current dealership:
Thank you for the 4 stars, we hope to earn your business in the future!
If you want a great deal they’re great. The whole buying process was easy but they didn’t know much about the vehicle’s features and how to set things up on it. Friendly staff and no pressure to buy.
Aug 15, 2018
Response from current dealership:
Hello Kay,
Thank you for the 5 stars! We are happy to hear you enjoyed your experience.
Thank you for the 5 stars! We are happy to hear you enjoyed your experience.
The vehicle was cleaner and the dealer responded but we arrived at closing and the dealer told us to come back the following day but we did not we actually found other dealerships that were still open which lead to our purchase fro another dealership.
Jul 13, 2018
Response from current dealership:
Hello,
Our goal is to make sure each of our customers are happy with their experience, we are sorry to hear that was not the case with your experience. We use customer feedback as a way to learn and grow. Thank you for taking the time to leave us a review and we hope to earn your business in the future.
Our goal is to make sure each of our customers are happy with their experience, we are sorry to hear that was not the case with your experience. We use customer feedback as a way to learn and grow. Thank you for taking the time to leave us a review and we hope to earn your business in the future.
Jul 6, 2018
I live in Ky and they were great. The car was already sold
They are the best.
Jul 13, 2018
Response from current dealership:
Roderick,
Thank you for the 5 stars and review!
Thank you for the 5 stars and review!
Purchased a 2015 Audi A3. Great experience, friendly guys, no hassle buying. We got a good deal!
Jul 13, 2018
Response from current dealership:
Glad to hear you enjoyed your experience! Thank you for the 5 stars!
May 2, 2018
Good
May 14, 2018
Response from current dealership:
Thank you so much for the 5 stars!
Apr 16, 2018
speedy response by email
Apr 17, 2018
Response from current dealership:
Thank you for the 5 stars!
Apr 8, 2018
Promptly answered my inquiry.
Apr 9, 2018
Response from current dealership:
Thank you for the 5 stars!
Apr 5, 2018
Response from current dealership:
Thank you for taking the time to let us know how your experience was!
Apr 5, 2018
Response from current dealership:
Thank you for taking the time to let us know how your experience was!
Mar 16, 2018
Nice...but bought my car from a different dealer
Mar 20, 2018
Response from current dealership:
Thank you for the 5 stars! We hope to work with you in the future
Mar 20, 2018
Response from current dealership:
Thank you for the 5 stars!
Mar 13, 2018
Good deals
Mar 20, 2018
Response from current dealership:
Thank you for the 5 stars!
I called about a vehicle and the representative gave me helpful information. He advised me on the types of financing they do and don't accept in order to help me decide if I wanted to move forward.
Mar 3, 2018
Response from current dealership:
Thank you so much for the kind words. We are glad we were able to help!
Feb 13, 2018
Bought the car. Easy and fast
Feb 19, 2018
Response from current dealership:
KIndly, Thank you for the 5 stars! We are so happy to hear you enjoyed your experience! Happy driving!!
Feb 2, 2018
Great
Feb 15, 2018
Response from current dealership:
Thank you for the 5 stars!
Feb 15, 2018
Response from current dealership:
Thank you for the 5 stars!
Nov 23, 2017
Fantasatic experience. We received a six months warranty with the
purchase at no cost. They wash every car on the lot every day.
When we went back to buy the car it only took an hour. This dealership has
nice vehicles !!!!!! They have been in business for 40 years and I see why...
Very professional. Answered all my questions and responded quickly. The vehicle was sold before I could go to the dealership and they contacted me to let me know and save me the trip.
Feb 15, 2018
Response from current dealership:
Eric, Thank you so much for the 5 stars. We are sorry to hear the vehicle you were interested in was sold. Keep an eye out on our website as we get in new inventory every week!
Oct 23, 2017
Great
Nov 27, 2017
Response from current dealership:
Thank you for the 5 stars!
Mar 3, 2018
Response from current dealership:
Thank you for the 5 stars!
Sep 2, 2017
The car was in horrible shape. Passenger window did not work. You'd think they would fix it before putting it on the lot. The trunk was all torn up from previous owners. Again, I thought they would fix it. Other than that, pretty good customer service. Easy to test drive a vehicle. Give them your license to make a copy, fill out paperwork, and you're good to test drive. I applaud them for putting 2 front tires on the vehicle, but the rear ones needed them as well. So there are pros and cons about this dealership. I was able to get a cheaper deal for the same car at another dealership for 2K less.
Sep 5, 2017
Response from current dealership:
Ryan. Thank you for taking the time to leave a review. I'm glad you enjoyed your hassle free shopping experience with us, and I'm sorry the vehicle you looked at was not fully reconditioned at that time. I believe that car was the 2013 Honda Accord. This vehicle was a new arrival to our lot, and had only been here for a couple of days, and it was among other similar new arrival vehicles going through our reconditioning, and detail process. We try to let the customers know if they are looking at a car that has not been reconditioned yet. The vehicle was completely reconditioned since then, all
More ...
Huge thanks to the team at RDU Auto. They were quick, knowledgeable, and fun to work with.
Aug 11, 2017
Response from current dealership:
Thank you Emory for the recognition of our effort!
Aug 8, 2017
The staff at RDU Auto Sales was very helpful!
There was no pressure and everyone was ready and wiling to answer all our
questions.
Aug 3, 2017
Very friendly and helpful!
Aug 1, 2017
Quick response
Jun 20, 2017
The dealer made contact quickly!
May 6, 2017
Very nice car .... very nice place!! Great people!!!
May 2, 2017
Great workers, non-commission so no constant pressure to buy
Apr 24, 2017
Great customer service!
Apr 24, 2017
Response from current dealership:
Rod, Thank you so much for the kind words! We are so happy that you enjoyed your experience at RDU. We look forward to serving you in the future!
- RDU Staff & cats
- RDU Staff & cats
Mar 23, 2017
Ahmed & The Staff at RDU Auto Sales
were very Professional & Courteous,
they catered to our needs & we got
exactly what we wanted. Thank you!
Mar 4, 2017
the sales are so good and professional
Mar 18, 2017
Response from current dealership:
Thank you for the five star review! We are happy to hear you enjoyed your experience with us!
Mar 18, 2017
Response from current dealership:
Thank you so much for taking the time out of your day to leave us a great review! We try our best to make sure everyone has a great car shopping experience!
Jan 3, 2017
Worked with me to buy within my budget!
Mar 18, 2017
Response from current dealership:
We are so happy to hear you enjoyed your car buying experience with us! We look forward to assisting you in the future for you car needs! Enjoy!
Mar 18, 2017
Response from current dealership:
Thank you for the 5 star review! We appreciate you taking the time to let us know you had a great experience!
This dealership has great cars. Everyone was very nice. No pressure. to
purchase. The dealership responds once after sending in a CarGurus
inquiry and offers their assistance.
Mar 18, 2017
Response from current dealership:
We are so happy to hear you had a positive experience with us! Thank you for taking the time to leave us a great review! We appreciate your business!
Nov 17, 2016
Great experience!
Mar 18, 2017
Response from current dealership:
Thank you for the 5 Star review! We are happy to hear you were satisfied with your experience!
Nov 14, 2016
Haven't pulled the trigger yet but they responded in a timely manner
Mar 18, 2017
Response from current dealership:
Thank you for the feedback!
Nov 13, 2016
Great customer service.
Mar 18, 2017
Response from current dealership:
Thank you for the 5 Star review!
Nov 12, 2016
They were very helpful. I called set up a time to test drive they weren't pushy at all. Took the car to a mechanic they said it was in good condition. I went back told them I wanted the car. I needed to get my finances straight they would only hold the car with a deposit. I took my chances, called back the next day and it was sold! I will be on the look out for another one. Thank you for your help.
They very quickly responded back to me. Went in and talked to Adam. He was very professional and patient with all my questions. I did buy from them and so far am very happy with my new ride
Mar 18, 2017
Response from current dealership:
We are so happy to hear you enjoyed your car buying experience with us! Thank you for the great review ! All the best , RDU staff and cats
Nov 10, 2016
Horrible service. I was very serious about purchasing a car for my son..drove a long way to get there, walked all over the lot..NOONE came out to help me..I finally went in looking for help..they were not interested..not friendly..finally gave up & left...DO NO RECOMMEND THIS PLACE AT ALL!! # HORRIBLE SERVICE!#
Aug 14, 2016
Dealer responded initially was going to call back with status after car left garage in a couple of days, never received call back.
Aug 29, 2016
Response from current dealership:
Tim,
We apologize for any inconvenience you had with RDU Auto. If you would like to stop in and give us another chance to earn your business that would be great. If you have already made a purchase we wish you the best of luck in your auto buying. Thank you so much for your time.
We apologize for any inconvenience you had with RDU Auto. If you would like to stop in and give us another chance to earn your business that would be great. If you have already made a purchase we wish you the best of luck in your auto buying. Thank you so much for your time.
Aug 15, 2016
Response from current dealership:
Thank you so much for your kind words. We appreciate your business, we're pleased to hear you had a great experience. We wish you the best and welcome to the RDU family.
Great experience. Ahmed was very helpful and a pleasure to do business with. I definitely recommend RDU.
Aug 29, 2016
Response from current dealership:
Thank you for the kind words. It means a lot that you took time out of your busy schedule to let the public know how you feel about our staff and facility. Don't forget to take advantage of our $150 referral fee for anyone you send our way who buys, or just straight out sells us a car! Take care. Welcome to the RDU Family!
Jul 14, 2016
Very good
Aug 6, 2016
Response from current dealership:
Thank you Tony for the positive review.
Jul 6, 2016
Quick response
Jun 14, 2016
Fast resonance and very friendly
Jun 6, 2016
Great customer service
May 16, 2016
Answered all questions quickly
Mar 18, 2017
Response from current dealership:
Thank you for the feedback!
Very responsive and informative. Tried to sell me the car but me being a truck driver I'm missed out.
Aug 29, 2016
Response from current dealership:
Thank you for your feedback. We look forward to assisting you in any way possible with any of your future needs with cars. Wish you the best!
Apr 24, 2016
Dealer was quick to contact back - I just chose a closer option instead of driving so far away.
Aug 15, 2016
Response from current dealership:
Thank you Caitlynn. We do our best to make sure every customers needs are met and all questions are answered. We wish you the best!
Apr 21, 2016
Answered all my questions...
Aug 6, 2016
Response from current dealership:
Thank you Kimberly. We do our best to make sure every customers needs are met and all questions are answered. We wish you the best.
Apr 18, 2016
RDU team did a great job answering my
questions and I can't wait to pick up my
car! Omar, Adam and Moe were all very
helpful and I never felt pushed/rushed
throughout the process!
Thanks RDU!
Nate
Apr 23, 2016
Response from current dealership:
Nate, Thanks for the kind words. Congrats on your new M6. We appreciate your trust in RDU and its associates to make a large purchase like this over email. We take great pride in representing nothing but the best price and best products in our used car market. Take care and enjoy your new 550 horsepower beast!
Walked around lot for about 10 to 15 mins looking at several cars
especially the 2011 CLS550, Some gentleman walked by me several times
and never even acknowledge that I was even there. So I left the car lot and
Raleigh and purchased a CLS550 from a car lot in Fayetteville the same
day. 4/8/16
Apr 12, 2016
Response from current dealership:
mr1bunny,
We apologize for the feeling of neglect when you came out to our facility. We apologize that you were not acknowledged by someone who you thought was part of our staff. Our approach to business is much different than the traditional. We have a sign that points customers into our showroom for assistance as we are a hassle free no pressure environment. Often times, at least through the feed back of our customers, they want to be left alone to browse freely when they arrive at a used car facility. This way they don't have to put up a barrier that they normally do at a used car dealer
More ...
We apologize for the feeling of neglect when you came out to our facility. We apologize that you were not acknowledged by someone who you thought was part of our staff. Our approach to business is much different than the traditional. We have a sign that points customers into our showroom for assistance as we are a hassle free no pressure environment. Often times, at least through the feed back of our customers, they want to be left alone to browse freely when they arrive at a used car facility. This way they don't have to put up a barrier that they normally do at a used car dealer
he dealer responded to my emails quickly, and the gentleman I spoke with
was really helpful and gave me great advice. Looking forward to buying a car
from this place.
Mar 28, 2016
Response from current dealership:
Bert,
Thank you for publicizing your thoughts about our staff. We strive to respond to 100% of our leads and be up front and honest when we are talking to both our customers and prospective customers. We look forward to earning your business. Please let us know how we can further assist.
Best Regards
Thank you for publicizing your thoughts about our staff. We strive to respond to 100% of our leads and be up front and honest when we are talking to both our customers and prospective customers. We look forward to earning your business. Please let us know how we can further assist.
Best Regards
Fast to respond per me email inquiry. Looking
forward to potentially doing business with
them! As a member of a couple Credit Unions.. I
like the offer they provide to Credit Union
members!
Definitely considering the visit to the dealership to further
explore my trade in/upgrade options! I've had no further
dealings with the dealership but i plan to!
Mar 17, 2016
There was a couple who bought a car and
could not get off the lot with it while I was
there because it wouldn't stay started. The
Lincoln I test drove seemed to have electrical
issues. I was also told don't be mad if the car
was not on the lot the next day and the car
had already been on the lot for 88 days. Bad
experience.
Mar 21, 2016
Response from current dealership:
Mr Derry.
We are surprised that your experience was 1 one star. When you came to the lot you were greeted very promptly and kindly. You informed us that you were waiting on your wife so we gave you the space needed to walk around and check out cars. We informed you that if you liked our car once you got back we can proceed with the next step of appraising your vehicle. You came back from test drive and you verbalized how powerful the car was and how it exceeded your expectations. So you asked to have your vehicle appraised. Your car appraisal came in higher than you anticipated and that ma
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We are surprised that your experience was 1 one star. When you came to the lot you were greeted very promptly and kindly. You informed us that you were waiting on your wife so we gave you the space needed to walk around and check out cars. We informed you that if you liked our car once you got back we can proceed with the next step of appraising your vehicle. You came back from test drive and you verbalized how powerful the car was and how it exceeded your expectations. So you asked to have your vehicle appraised. Your car appraisal came in higher than you anticipated and that ma
Mar 21, 2016
Response from current dealership:
Thank you steve. We do our best to make sure every customers needs are met and all questions are answered. We wish you the best.
Mar 9, 2016
5star
Mar 21, 2016
Response from current dealership:
Thank you for the positive review Felicia.
Feb 29, 2016
The RDU auto staff were laid back, friendly, and straight forward with every
part of the process. I mean they have a ping pong table in the lobby...haha.
They go off market prices and give you the lowest, fair price they can give
you right off the bat so theres no haggling. They will give you what your trade
in is worth, no questions. Very smooth experience and I LOVE my new car.
Two thumbs up. Highly recommend.
Mar 14, 2016
Response from current dealership:
Chase,
Thank you for the kinds words. You and your dad were very down to earth and we appreciate you taking time to leave us this review. We always try to come up with the best cash offer for trades or even the cars we buy. We value our customers time and thats what differentiates us from most, our process from pulling up to lot, until you leave with your new car is roughly 30 minutes. Welcome to the RDU Family Chase. Don't forget to take advantage of our $150 referral fee for anyone you send our way who buys, or just straight out sells us a car! Take care.
Thank you for the kinds words. You and your dad were very down to earth and we appreciate you taking time to leave us this review. We always try to come up with the best cash offer for trades or even the cars we buy. We value our customers time and thats what differentiates us from most, our process from pulling up to lot, until you leave with your new car is roughly 30 minutes. Welcome to the RDU Family Chase. Don't forget to take advantage of our $150 referral fee for anyone you send our way who buys, or just straight out sells us a car! Take care.
Feb 27, 2016
Nice dealer, nice people
Mar 14, 2016
Response from current dealership:
Juvenal,
Thank you for the kind words. It means a lot that you took time out of your busy schedule to let the public know how you feel about our staff and facility.
Thank you for the kind words. It means a lot that you took time out of your busy schedule to let the public know how you feel about our staff and facility.
Feb 17, 2016
I was told they were closing early (for
the slightest bit of snow) the day I was
going to look at a car I was really
interested in. It was going to take me
probably an hour and a half to get there
so I decided to go another day. The car
was sold either the same day I was
originally going to look at it or the very
next day. So I would have the car I
wanted right now if businesses like this
didn't close early for a little rain.
Feb 20, 2016
Response from current dealership:
Ben,
Thank you so much for the two star review that shows the public RDU Auto sales puts safety before profits. So if you drove up and crashed your car because were open, would you have left us a one star for being open? Not sure your reasoning for leaving a two star review, but you began your review with stating that it was the slightest bit of snow, then you stereotyped us as a business that closes for a little bit of rain. In case you were wondering, the car went to a great home.
Thank you so much for the two star review that shows the public RDU Auto sales puts safety before profits. So if you drove up and crashed your car because were open, would you have left us a one star for being open? Not sure your reasoning for leaving a two star review, but you began your review with stating that it was the slightest bit of snow, then you stereotyped us as a business that closes for a little bit of rain. In case you were wondering, the car went to a great home.
Feb 9, 2016
Good guys. Reviews are accurate. Nice place to buy a car.
Feb 18, 2016
Response from current dealership:
Christopher,
Thank you so much for your kind words. We strive to be kind and respectful to anyone who enters our facility. We're pleased to hear you had a good experience. We wish you the best and welcome to the RDU family.
Thank you so much for your kind words. We strive to be kind and respectful to anyone who enters our facility. We're pleased to hear you had a good experience. We wish you the best and welcome to the RDU family.
Feb 9, 2016
Great price on a great car. No buzzard like salesman. Good experience. I will probably hate I didn't buy the car.
Feb 18, 2016
Response from current dealership:
Don,
We do extensive research prior to listing our cars to give the best price up front. We are glad to hear you had a good experience and we hope to earn your business on the next one. We get cars in every single day so keep checking our site for the car of your dreams. We wish you the best.
We do extensive research prior to listing our cars to give the best price up front. We are glad to hear you had a good experience and we hope to earn your business on the next one. We get cars in every single day so keep checking our site for the car of your dreams. We wish you the best.
Great dealership!!! Anytime in the
future if I need an automobile this
is the place I'm going to from
now on. Thanks RDU for the
great service.
Feb 18, 2016
Response from current dealership:
Thank you so much for the kind words and welcome to the RDU family!
Mohammad was great and better yet a great
young man. He gave me so much information
and was extremely helpful. what a great guy!
Feb 18, 2016
Response from current dealership:
Mohammed is one of our best assets. People love him and his helpfulness. He is very passionate about his line of work. We appreciate your kind words and welcome to the RDU Family!
Jan 22, 2016
contacted that car still there..that was it
Jan 25, 2016
Response from current dealership:
William,
On January 15, 2016 5:47pm You wrote "I'm interested in your Audi A4 Avant"
your review reads "contacted that car still there...that was it" this is not true. This was our response
"Good Evening William
Thank you for inquiring. This 2011 Audi A4 is currently still available. Please let us know how we can further assist you." We wrote back on the same day January 15, 2016.
Were you not interested in the vehicle? You did not let us know how we can further assist you, instead you wrote a review on cargurus that is not true about our response.
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On January 15, 2016 5:47pm You wrote "I'm interested in your Audi A4 Avant"
your review reads "contacted that car still there...that was it" this is not true. This was our response
"Good Evening William
Thank you for inquiring. This 2011 Audi A4 is currently still available. Please let us know how we can further assist you." We wrote back on the same day January 15, 2016.
Were you not interested in the vehicle? You did not let us know how we can further assist you, instead you wrote a review on cargurus that is not true about our response.
Jan 8, 2016
Prompt response.
Jan 4, 2016
Pricing was what got me in their dealer. Their laid back
atmosphere was what got me to pull the trigger. Awesome
people.
Jan 25, 2016
Response from current dealership:
Conner,
Thanks for taking time out to let the public know about your experience at RDU Auto. We do our best to have aggressive pricing, and a laid back approach to car purchase. No pushy phone calls, no pitches through email or phone. Just representation of a good product at very fair price. We wish you and yours all the best. Welcome to the RDU Family.
Thanks for taking time out to let the public know about your experience at RDU Auto. We do our best to have aggressive pricing, and a laid back approach to car purchase. No pushy phone calls, no pitches through email or phone. Just representation of a good product at very fair price. We wish you and yours all the best. Welcome to the RDU Family.
Jan 1, 2016
Quick response online. Over the phone
gave me details about the car and
explained process. They won't budge on
price but I looked through their inventory
on gurus majority were great deals.
Would recommend these guys for a good
deal and a quick easy transaction.
Jan 25, 2016
Response from current dealership:
Kip,
Thank you for publsihing your thoughts on your experience. We strive to uphold our core of being laid back in the process and having the best prices in the area. We believe this is the recipe for success. We appreciate your business and wish you the best. Welcome to the RDU family. Take care.
Thank you for publsihing your thoughts on your experience. We strive to uphold our core of being laid back in the process and having the best prices in the area. We believe this is the recipe for success. We appreciate your business and wish you the best. Welcome to the RDU family. Take care.
Dec 25, 2015
went to look at a Toyota Tacoma. took it for a test drive and bought it. no pushy sales people..
Dec 26, 2015
Response from current dealership:
Anita,
Thank you so much for the kind words. Our customers feedback is the most important tool that allows us to continue to deliver an unrivaled experience. We hope you enjoy a long life out of your Tacoma and remember our $150 referral fee for anyone you send our way that buys or sells us a car. Thanks again, and welcome to the RDU Family!
Thank you so much for the kind words. Our customers feedback is the most important tool that allows us to continue to deliver an unrivaled experience. We hope you enjoy a long life out of your Tacoma and remember our $150 referral fee for anyone you send our way that buys or sells us a car. Thanks again, and welcome to the RDU Family!
Dec 23, 2015
The dealer responded promptly to my inquiry with an answer to
all of my questions.
Dec 18, 2015
Responded quickly and answered my
questions
Dec 9, 2015
Sent emails. No motivated sales calls.
Dec 11, 2015
Response from current dealership:
Good Evening Warren,
We hope all is well. We noticed that you left us a two star rating because we responded to your email you sent on Thu, Nov 19, 2015 at 1:20 A.M, that read
"I am interested in your 2008 Acura MDX Power Tailgate and Technology Package. You can reach me by email at ************.com"
Our response on Thu, Nov 19, 2015 at 8:49 AM (we open at 9 and responded to your email before open)
" Thank you for inquiring. This 2008 Acura MDX is currently still available. Please let us know how we can further assist you."
Generally, as we have read online,
More ...
We hope all is well. We noticed that you left us a two star rating because we responded to your email you sent on Thu, Nov 19, 2015 at 1:20 A.M, that read
"I am interested in your 2008 Acura MDX Power Tailgate and Technology Package. You can reach me by email at ************.com"
Our response on Thu, Nov 19, 2015 at 8:49 AM (we open at 9 and responded to your email before open)
" Thank you for inquiring. This 2008 Acura MDX is currently still available. Please let us know how we can further assist you."
Generally, as we have read online,
Nov 15, 2015
Went there to see the vehicle.they said
the car was out for detail give them 15
minutes they would have there gave
them 20 minutes didn't see it I left so
make sure the car is there before you go
Nov 16, 2015
Response from current dealership:
Hello Ann,
We apologize for the inconvenience and below average experience you had with RDU Auto. Just to clarify, every car that is listed for sale states specifically "Please Call (919) 916-5971 to check Availability of any vehicle that interests you." We have this stated due to the fact that sometimes we do outsource segments of our reconditioning to other local businesses to ensure cars are reconditioned to meet our demands for high volume. Also, when you came to our lot and inquired, one of our staff members did quote you 15 minutes and also asked if he could take down your i
More ...
We apologize for the inconvenience and below average experience you had with RDU Auto. Just to clarify, every car that is listed for sale states specifically "Please Call (919) 916-5971 to check Availability of any vehicle that interests you." We have this stated due to the fact that sometimes we do outsource segments of our reconditioning to other local businesses to ensure cars are reconditioned to meet our demands for high volume. Also, when you came to our lot and inquired, one of our staff members did quote you 15 minutes and also asked if he could take down your i
Nov 13, 2015
Very easy process. Good folks to deal with. I'll definitely use
them again.
Nov 16, 2015
Response from current dealership:
Howard,
Thank you for the kind words. The pleasure was ours helping you with your car purchase. You made a great pick with the Sequoia. Don't forget to take advantage of our referrals program, anyone you send who buys or sells us a car we will mail you a check for $150. We wish you the best Howard, and welcome to the RDU Family!
Thank you for the kind words. The pleasure was ours helping you with your car purchase. You made a great pick with the Sequoia. Don't forget to take advantage of our referrals program, anyone you send who buys or sells us a car we will mail you a check for $150. We wish you the best Howard, and welcome to the RDU Family!
Oct 24, 2015
This dealer is awesome. The staff
treated me like royalty, they even fed me.
The staff knows their "stuff". They
walked me through all the paperwork
with ease. I was from out of town and
they made the financial transfer happen
even when they were against it. I think
his name is dave. Ex military guy.
Anyway I would recommend the pope to
RDU. When I buy again, RDU is my 1st
choice.
Oct 31, 2015
Response from current dealership:
Anthony, thanks so much for the kind words. We hope you enjoy a great ownership of your AMG benz. We would also like to thank you, for being kind, respectful and a pleasure to do business with. People like yourself is what makes RDU a passion for us and keeps us motivated to make the world a better place one quality pre owned vehicle at a time at a great price. Welcome to the RDU Family Anthony! Those falafel sandwiches were pretty good haha!
Sep 29, 2015
Talked with them nice and up front
Sep 25, 2015
Good n have real specific details
Sep 9, 2015
Quick response
Sep 4, 2015
Response from current dealership:
Dawna We apologize for any miscommunication, but cargurus is a great tool for both dealers and the customer (you) they list our email contact and phone contact information on their listings and also allow you to leave a preferred method of contact whether it be phone or email. You inquired via email so we felt it appropriate to respond the way you contacted us.
Below is your inquiry:
Comments
I am looking for a new driver vehicle and I would like more details on this jeep.
Listing
VIN: 1J4FA39S26P703896
Vehicle: 2006 Jeep Wrangler X
Stock Number: 703896
Listing URL: View on CarG
More ...
Below is your inquiry:
Comments
I am looking for a new driver vehicle and I would like more details on this jeep.
Listing
VIN: 1J4FA39S26P703896
Vehicle: 2006 Jeep Wrangler X
Stock Number: 703896
Listing URL: View on CarG
May 27, 2015
Experience was good.
May 11, 2015
Extremely friendly, no haggling, great way to do business.
Apr 20, 2015
The sales team was very helpful and allow me to take my take to look over the car with as long of a test ride as needed. No pressure at all and was very willing to answer any and all questions about the car.
Apr 12, 2015
The staff were friendly, helpful and didn't put any high pressure
sales tactics on me.
Apr 8, 2015
Called and they mostly wanted me to drive there. I live hours away
and wanted more info on truck. All dealers are alike. Get you in no
matter what.
Mar 21, 2015
Contact was quick and straightforward with what I asked
of them
Mar 19, 2015
Great!
I inquired online, the next day I went to test drive the car and it was
everything as they described. Unfortunately I wasn't approved at my
bank for the finance, and RDU doesn't finance. So i tried with state
employees credit union and got approved! if your bank doesnt
approve you try SECU Theyre awesome. The way RDU priced their
cars I was able to pick and choose which car I wanted because they
were all priced below NADA value. The have a ping pong table and
cool cats. Really great place.
Feb 19, 2015
No hassle no breathing down your neck
very polite and awesome customer
service. ...
Feb 9, 2015
responded quickly to my questions