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Dealer Reviews

Based on 27 reviews
All reviews are verified visits to the dealer. – Learn More
Mar 9, 2026
They were to get Back to me for delivery to Oregon and did not.
3 of 3 people found this review helpful.
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Benito
Feb 28, 2026
Very knowledgeable team. Willing by any means
1 of 1 people found this review helpful.
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TJ
Feb 27, 2026
I setup an appointment the day before because I was coming from an hour and a half away. When I got there the car was blocked in by about 20 cars. The car had panels coming off the side that wasn’t disclosed in the photos or the listing as well as being in much worse condition. The topper is when the salesman had to get the jump box to start the car. I left and drove another 45 minutes to Norm Reeves Honda where they had a 2012 Fit with 75k miles, in excellent condition for $2,500 less. I would not recommend this dealership.
7 of 7 people found this review helpful.
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Richard
Feb 22, 2026
Dealer did not have the van onsite, it was down the street in another yard (no big deal), they had the wrong van listed , the van needs work and they would not even make a counter offer. Van was on E so we had to go get gas before I could even test drive it. The van was pretty dirty. Overall a solid 1.5 stars. My salesguy was great but the owner was trying to say the price was wholesale which it was not.. If they would have countered at $1000 less I would have taken it on the spot but the van needs ball joints... over an hour drive one way...total waste of time :(
6 of 6 people found this review helpful.
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Feb 13, 2026
It was in California and I was in Ohio the shipping was to expensive but a Great deal on the truck, excellent service
1 of 1 people found this review helpful.
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Bryan
Jan 30, 2026
Very unprofessional people to deal with. One woman who answers online questions is nice but limited in what she can do. This dealership doesn’t seem to be interested in selling vehicles, choosing to let them sit on the lot and gather dust, dirt, grime and sun damage.
5 of 5 people found this review helpful.
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Earl
Jan 28, 2026
I did not buy a truck from them do to distance. However I found them to be up front about price, condition and such. However I found one closer with less miles.
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Abraham
Jan 24, 2026
I didn’t like the service. I got a price for delivery. Then I spoke to someone else cause I was being ignored for a while, and said no the delivery price is wrong. Do I have cash to buy the car. You know what? Good bye. Thank you but I’ll look elsewhere. So I found another dealer closer to me and bought the similar car.
6 of 6 people found this review helpful.
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John
Jan 23, 2026
The team at QnQ was extremely responsive/helpful and while the Sequoia was available, I've found one a little closer so didn't pursue the one associated with this request. Thank you.
3 of 4 people found this review helpful.
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James
Jan 12, 2026
Very informative, knowledgeable, made a good suggestion
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DAVID
Jan 10, 2026
Horrible service Elizabeth constantly pressured me to apply and never reached out after i applied to see what i qualified for. Its like they just wanted my information and didnt even help me with the vehicle purchase and when I reached out I got ignored. I WOULD NOT RECOMMEND BUYING FROM THIS SELLER!
7 of 7 people found this review helpful.
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Katy
Dec 19, 2025
They’re great.
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Nov 23, 2025
Dealer responded in a timely manner.
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JASON
Nov 22, 2025
I recently purchased a used van from this dealership and was a bit disappointed. This was my first time not receiving any flexibility on the price, but since I urgently needed the van, I accepted the high price with no room for negotiation. The paperwork experience was also disappointing. I was charged a $350 doc fee, which I later learned is unusually high for California. This felt misleading and left me with the impression that transparency was not a priority. On top of that, I still have to go to the DMV to register the van myself and pay additional fees. I understand that some doc fees are expected, but why charge so much if I’m handling the registration on my own? The staff were polite, but the owner was adamant about charging these high fees, which made the buying experience frustrating. I recommend that future customers avoid purchasing a vehicle under similar circumstances and make sure to get a firm, bottom-line price before completing the purchase.
13 of 14 people found this review helpful.
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Oct 14, 2025
They are always sending me updates! Just timing to get a car from them is bad!
0 of 1 people found this review helpful.
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Jul 26, 2025
Very helpful keeping me informed of their services!
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Jul 22, 2025
Excellent to deal with. Elizabeth was very helpful
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Jul 6, 2025
Okay
1 of 1 people found this review helpful.
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martin
Jul 3, 2025
Dealer was helpful.
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Jun 16, 2025
Terrible they don't even try negotiating at all its like they don't want to sell which makes sense knowing how caked in dust many of their cars are in don't bother coming here take your money somewhere else.
12 of 12 people found this review helpful.
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Diana
Jun 15, 2025
We enjoyed working with Colton. He did a great job communicating with us and helping us find our Toyota pickup!
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May 16, 2025
Good
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Apr 17, 2025
Great love the car. Was waiting for a buy back from Ford. Going back April 26.zhope to find the car When your ready stop by to finish.
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Jan 7, 2025
Good dealer
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Brandon
Oct 14, 2024
Vehicle was as described, no additional mark ups or anything like that , I will say only reason for a not perfect score is the that the vehicle was very dirty, and didn’t even full up the gas fully. Other than that though this is your best bet as far as used cars places go. A good detail and a full tank of gas is a lot cheaper that hidden and expensive dealer fees. All in all I’d come back
9 of 9 people found this review helpful.
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Steven
Jun 8, 2024
Very helpful and very kind
1 of 1 people found this review helpful.
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Apr 19, 2024
These guys were awesome/went the extra mile for me!
1 of 1 people found this review helpful.
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Liz
Jan 4, 2024
This rating is for the customer service l received which was persona l and professional. Due to a prior injury l wasn’t able to drive it yet but Carfax checked out well. If l can update this later and the car has no issues l will update to 5 stars.
1 of 1 people found this review helpful.
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Michael
Nov 8, 2023
The car was in the shop so I have to wait to see it. They have been nice over the phone. They told me on Monday or Tuesday that I would be able to see the car on Saturday. As I was getting ready to leave for their dealership ( an 80 mile drive) they called and said the car was not on the lot but was in the shop for a recall. I was unimpressed with the apparent disorganization and have lost most of my interest in the car. You asked for it so there it is.
12 of 13 people found this review helpful.
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Jason
Oct 13, 2023
Beautiful truck . Great service … helpful staff … exceptional inventory
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Oct 5, 2023
Responded in a timely manner
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20
Jul 24, 2023
I was very happy buying a car from QNQ. It was exactly as advertised, and they made the whole process very easy.
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Ramona
Jun 23, 2023
Great service
1 of 1 people found this review helpful.
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Jun 6, 2022
No pressure at all from sales person. However the car was it what I had expected. The description of the vehicle on CarGurus states that the vehicle is in excellent condition all the way around. However, every exterior panel of this vehicle has damage. Front and rear bumpers are caved in, passenger side has a massive dent that runs from fender to fender. Drivers side has multiple dents/dings. The trunk lid has a huge dent that someone tried to cover with white paint. Poor repair attempt. The interior was immaculate, though. In the end, Kaiser and I were unable to come to an agreement on the price so I had to go shopping somewhere else.
17 of 18 people found this review helpful.
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Aug 27, 2021
They were helpful and responded to my inquiry quickly. We just did not agree with the price because KBB’s market value is different than the listing price. But overall staff were very respectful and helpful.
1 of 1 people found this review helpful.
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May 17, 2021
Truck has been sitting for at least 6 months, they knew I was coming and didn't even wipe it down, spider webs in all engine bay plus the tags on it were expired since 2016 or something like that, they said "oh, they must have fallen off" yeah tags don't just fall off...
17 of 18 people found this review helpful.
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May 9, 2021
Amazing they sold me trucks no gimmicks...
1 of 1 people found this review helpful.
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Mar 10, 2021
The car was in great condition, they treated me fairly and got me financed
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Feb 28, 2021
Kaiser called me within minutes of my inquiry I recommend this dealership
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Feb 25, 2021
Dealer contacted me on promptly Wednesday and we agreed on a price over the phone. I asked if a deposit was necessary and they replied "no". While payment was being arranged truck was sold on the weekend. Big waste of time for everyone!
12 of 12 people found this review helpful.
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Feb 18, 2021
If I could go lower I would. These people are not interested in selling you a vehicle unless you have cash in hand. Worst customer service. Not to mention this place looks like a pick in pull parts center.
9 of 11 people found this review helpful.
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20
Feb 12, 2021
Amazing experience with QNQ! Elizabeth was very professional and answered all our questions. Would definitely buy from them again and would recommend anyone looking for a great car or truck.
1 of 1 people found this review helpful.
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Dec 18, 2020
Our experience at QNQ was very satisfying. Truck was ready when we arrived from 4 hr drive. All were very pleasant, professional, helpful. Listing ad very accurate. Their response time and follow up is awesome thanks to Elizabeth. Definitely go see them, their GREAT!
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Dec 12, 2020
Very good people!
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20
Oct 13, 2020
nice folks
1 of 1 people found this review helpful.
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Rene
Jul 19, 2020
The moment I ask for information it was in my in box. I recommend these guys highly.
1 of 1 people found this review helpful.
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Rex
Jul 5, 2020
This dealer is treated the customers very good
1 of 1 people found this review helpful.
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Ray
Jun 11, 2020
Elizabeth was straight forward and Honest she made buying my truck very easy and I was extremely happy with her service she provided. I was also happy with the truck I purchased and I would definitely recommend this place to friends.
2 of 3 people found this review helpful.
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May 24, 2020
Sales team at QNQ auto group did an awesome job. High quality customer service, great prices and made my truck buying experience a great one. Would recommend to friends and family.
2 of 2 people found this review helpful.
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Daniel
Apr 25, 2020
This dealership was amazing. We worked out a deal and I purchased the truck. The people at this dealership are very friendly and very helpful. I would definitely buy from them again.
2 of 2 people found this review helpful.
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Apr 6, 2020
I found these people extremely helpful and would buy from them in a heartbeat if they would have had we wanted.
2 of 2 people found this review helpful.
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Mar 20, 2020
Polite, understanding
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Mark
Feb 26, 2020
Great experience! We purchased the car sight unseen. They completely honest on the condition of the car. Would recommend them to anyone. Fair price good people and I’m very happy with my car.
2 of 2 people found this review helpful.
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Roy
Jan 31, 2020
great bought the truck today
1 of 1 people found this review helpful.
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Blanca
Oct 30, 2019
I loved it. The lady that took care of us was so helpful to me. I was able to test drive the car and I’m hoping to get a car from them very soon!
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Darren
Sep 22, 2019
Very helpful.
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katie
Sep 3, 2019
nice
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John
Jul 12, 2019
Been great about keeping us informed
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Jun 30, 2019
It was a long process. I got home and still had dealers paper plate on the truck. Couldn’t see out of front window had to go to station and wash it myself.
1 of 1 people found this review helpful.
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Mark
Jun 5, 2019
They helped me get my Infiniti I always wanted. Very professional and experienced dealer. Qaisar was the best I have ever worked with. I appreciate you very much.
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May 27, 2019
Went down to see a truck on a slow day for the dealership and no one even bothered to talk to me. Staff saw me, but didn't seem to care, so I left. I had came to the dealership with the intent to buy, so it was very frustrating.
8 of 8 people found this review helpful.
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Thayer
Feb 27, 2019
They advertise cars they don’t have the title too. You won’t be able to buy them unless you finance through them. Be carful of this place.
13 of 14 people found this review helpful.
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May 2, 2019
Response from current dealership:
The majority of QNQ vehicles have clean titles on hand. For a trade-in vehicle where a balance or lien exist, the dealer must pay off balance before obtaining new title. This process may take several weeks to complete. Regarding financing, QNQ prefers that customer obtains own financing. If customer cannot obtain own approval, then QNQ is happy to obtain financing, based on credit worthiness and other factors. There is no pressure to finance through us.
Jan 16, 2019
Good customer service. Didn't make a deal but was very nice
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Dec 1, 2018
Car was clean. Buying experience easy. Answered all of my questions.
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Heather
Oct 20, 2018
Very nice and helpful
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Apr 28, 2018
Car buying made simple. They worked very hard to get me the truck I wanted with my credit. Overall great used car experience
2 of 2 people found this review helpful.
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Nov 6, 2017
Nice guy
2 of 3 people found this review helpful.
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Jun 27, 2017
I bought a car from Cyser , very nice and professional person , he dident try to push me to purchase when I called and ask question he was very polite over the phone (not like all other dealers) I came to see and drive the car he explain everything , help me with finance , warantee . I have the car 4 days already and I'm very happy and I'm sure that if I will need him for any problem he will be there for me, You can't ask for more than , My next car will be purchased from this place for sure :) Thank you Cyser and good luck with the expected delivery :)
5 of 6 people found this review helpful.
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Wadood
Feb 27, 2017
It was a great experience in buying Mercedes E320 from QNQ The car was in perfect condition and it was a matter of 1-2 hrs from seeing and driving away from the dealership
3 of 3 people found this review helpful.
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Tom
Feb 9, 2017
Very good experience
6 of 6 people found this review helpful.
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