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Dealer Reviews

Based on 5 reviews
All reviews are verified visits to the dealer. – Learn More
Rodney
Oct 28, 2025
I was given a prompt response regarding the vehicle for sale. I have yet to test drive it. The sales person was accommodating.
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Sep 7, 2025
At first the guy was really nice but once he run my credit and called him, I was goinf forward to buy he said he will call me back. Which he never did, I had to call multiple time amd never answer me, until my hisband tried and got through, they said they never knew I was interested in buying and they did not know anything about me wanted to buy the red beattle. And should call back! Next week! But the car was already sold! Even though he knew I was going to buy it, I had the loan approved and everything. I WILL SAID DONT EVEN BOTHER TO BUY FROM THEM!
1 of 1 people found this review helpful.
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Mar 29, 2025
BUYER BEWARE!!! car was as advertised.It was very nice.However, When it came to finance, they wanted to charge us $1,996 in dealer fees.By law in NYS, dealerships cannot charge you more than $175.00.This was not the charges for taxes,tags,registraton.It was their arbritary $ amount.They would mot/could not provide a P/O to justify this random charge.When we pushed them on reducing their dealer fee we were told "that's how we make our money""so sue me" We walked out at that point. Slso reported them to the BBB. One star because we can't leave anything less
6 of 6 people found this review helpful.
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Dave
Jan 16, 2025
Dealer was available & courteous, offered a test drive, but I declined as car was not right to suit the eventual owner.
1 of 1 people found this review helpful.
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Aug 21, 2024
It was a pleasure to deal with this dealership. It was well worth coming to the dealership to buy the vehicle that we did excellent vehicle excellent customer service I will definitely buy a vehicle from here again.
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Gavin
Dec 29, 2022
Drove two hours to get a car here at closing Agreed on price and deal. Left to get the check and bring back the next day and by opening hours when I call back was told it sold overnight. I emailed and as a new customer and was told it was still available then the car was relisted online for $1000 more. I emailed them on this and never got a response. Bad business. I ended up buying a car somewhere else. Don’t waste your time.
10 of 10 people found this review helpful.
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Jul 30, 2022
Responsive and attentive
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May 28, 2022
I drove 2 1/2 hours to pick up the car that I had put a 2500.00 deposit. I talk to them in the morning on Saturday and said I was on my way, when I got there they said the found metal in the oil and was supposed to call me that morning. I talked to them that morning and they said to come up. Then when you look on their sites it says the car was sold. They sold it after I put a deposit on it because that morning I told them I didn’t want their warranty. Do NOT buy from them, don’t trust anyone that would lie to someone’s face.
14 of 14 people found this review helpful.
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Tim
Mar 23, 2022
Said car was at their location , drove 45 mins to find car was not there and was also was being work on and not available . This car should have not even been listed. Do not let this dealership on your site because very dishonest.
7 of 7 people found this review helpful.
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Mar 24, 2022
Response from current dealership:
Hey Tim, We apologize for any inconvenience. Could you please let me know what vehicle you drove 45 minutes to look and was not here. We would really appreciate the feedback so we don't make the same mistake in the future
Jul 13, 2021
Followed up promptly!
1 of 5 people found this review helpful.
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sean
Jul 12, 2021
I think EVERY other “review” here is family members, but DO NOT BUY HERE!! I e waited OVER a month for the title of a car that Carlos and CreditCar Inc shipped to me. The car needed ALL new tires, and you’d have to be DEAD Amd speaking to Jesus to get a return call from these liars. THREE times they told me that the title would be shipped on this day and they will send a tracking number from FedEx. THREE TIMES they lied. So now I’m paying for a car that I CANNOT drive, and I cannot have inspected. It also threw a code on the FIRST day I bought it. This place is GARBAGE, and the very definition of a SCAM DEALER, from where I’m sitting OVER a month, three lies, and $1400 in tires later. DO NOT BUY HERE!!!
31 of 32 people found this review helpful.
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Apr 26, 2021
respond fast
0 of 4 people found this review helpful.
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Apr 3, 2021
Dealer told me exactly what to expect. No punches pulled. You need that type of honesty today.
1 of 5 people found this review helpful.
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Mar 25, 2021
Fast and friendly
0 of 4 people found this review helpful.
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Herman
Mar 14, 2021
I highly recommend this dealer Excellent communication The car was as described The location is clean and organised The car was spotless and smelled very good; the car engine was cleaned. I feel that the car was carefully cleaned not staged cleaned. Prestige has high customer standards. I picked this car because it fitted my needs, but I did it also because this dealership exudes confidence. I like Jay he s fine person. Highly recommend this dealer.
1 of 4 people found this review helpful.
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Mar 9, 2021
Salesman Jay Yarber was great. No hard sell, very polite, answered all questions. The car was spotless. I would definitely recommend this dealership to anyone needing a used car. I am very satisfied with my purchase.
1 of 3 people found this review helpful.
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Kevin
Jan 2, 2021
Hats off even when I called to say I was not buying they wished me the best
1 of 3 people found this review helpful.
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Oct 14, 2020
Very helpful and courteous.
0 of 3 people found this review helpful.
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Victor
Aug 26, 2020
Experience was excellent very helpful and the vehicle is in very good condition
0 of 3 people found this review helpful.
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Sonya
Jul 17, 2020
Great customer service.
0 of 2 people found this review helpful.
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Jul 13, 2020
Good
1 of 2 people found this review helpful.
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May 15, 2020
Good
2 of 4 people found this review helpful.
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Apr 6, 2020
I worked with Jay who is one of the owners who was great to work with. I purchased the car, he was able to get me great financing and had me driving away in my new car in about 2 hours.
1 of 3 people found this review helpful.
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Mar 16, 2020
Very good with replying to customers.
1 of 4 people found this review helpful.
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Amy
Dec 27, 2019
Friendly, Professional, Easy...
1 of 3 people found this review helpful.
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Rodan
Dec 25, 2019
very good
1 of 3 people found this review helpful.
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Bob
Dec 18, 2019
Three phone calls and one email stating the vehicle was available we jumped in the car after work and drove sixty miles to the dealership to find out the car was sold. Another salesman steered us towards a Jeep Compass they just got in and said he would put some numbers together and call us the next day. Over two days and no phone call so I kept looking but not at Prestige.
12 of 12 people found this review helpful.
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Dec 21, 2019
Response from current dealership:
Hey Bob,
Thanks for reaching out to us. We apologize for any misunderstanding you had at our dealership. Unfortunately these vehicles under the 10k range fly off of our lot extremely fast, and the Jeep compass was sold. Without a deposit on any of our vehicles, we cannot assure you that they will be here. We hope you find what you're looking for. Happy Holidays !
Sep 5, 2019
prompt and efficient
2 of 4 people found this review helpful.
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Aug 31, 2019
Felt like bait and switch the car needed a radiator at a 1100 dollar cost dealer seemed uninterested and did not answer or return calls.
10 of 10 people found this review helpful.
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Nancy
Jun 14, 2019
Issue free buying experience.
1 of 2 people found this review helpful.
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Apr 27, 2019
Individuals working in the office seemed disinterested in selling a car to me -- not sure why. It's also a bad sign when you come for the test drive (that had been communicated via email earier in the day) and they take the car into the garage for 5 mins prior to letting you drive it. Never a good sign.
11 of 11 people found this review helpful.
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Feb 13, 2019
Dealer responded but it got sold. Very helpful otherwise. Would contact that dealership should a vehicle I want comes available.
0 of 3 people found this review helpful.
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Diane
Feb 3, 2019
They were awesome No pressure and Wally did a wonderful job. I’m back on the road with my new Toyota Corolla. Thank You to all the guys at Prestige Motors.
0 of 1 people found this review helpful.
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Dec 19, 2018
Reaponsive
1 of 3 people found this review helpful.
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Sep 20, 2018
Even didn't buy, Willie an Billy, very kind and professional
1 of 3 people found this review helpful.
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Mark
Aug 29, 2018
Very helpful. Looked at 4 vehicles but decided to buy something that he didn't have from another dealer
2 of 3 people found this review helpful.
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Aug 18, 2018
I never write reviews, but I could not help but write one for Prestige Pre-Owned Motors, Inc. Hands down, this dealership operates with integrity. One can rest assure about any high-pressure sales tactics used by a car salesperson. You are in good hands!. I recently financed for a used 2008 Honda CR-V 4WD 5dr EX-L and was not once rushed into an emotional decision. I have already referred this place to all my coworkers and family who are in search for great used cars!
5 of 6 people found this review helpful.
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Jul 7, 2018
Awesome experience, first and foremost all the vehicles at prestige are priced below the competitors and unlike some dealers they have what they advertise and treat you like family.
4 of 5 people found this review helpful.
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Jul 4, 2018
good
2 of 4 people found this review helpful.
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