About Us

Power Motors NYC is your trusted hub for high-line luxury vehicles in New York, and proudly serves the communities of Jamaica. Our dealership may be newer to the area, but our roots run deep. From humble beginnings, Victory Automotive Group has been proudly serving customers across the nation for over 20 years. Today the group has more than 44 locations in the U.S. and holds an outstanding reputation for providing the absolute best customer experience in the business. Power Motors NYC builds on that legacy by upholding the same strict standards for customer satisfaction and transparency. Trust is what we strive for. We're not asking for you to believe us—just that you give us the chance to earn it.

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Dealer Reviews

Based on 64 reviews
All reviews are verified visits to the dealer. – Learn More
Feb 20, 2026
excellent service
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Feb 24, 2026
Response from current dealership:
Thank you for your kind words! We truly appreciate your support and look forward to serving you again.
Dec 2, 2025
Booked appointment with me knowing the car was pending sale. I drove an hour to go look at the car and they informed me the car had been sold before my arrival. I even double checked that it was available before booking.
10 of 10 people found this review helpful.
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Joshua
Nov 15, 2025
Abdul was very pleasant, fast and thorough! We drove an hour to get here and he took care of us, and got me out the lot in my new car!
0 of 1 people found this review helpful.
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Oct 24, 2025
Great place to do business!!!!!!
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Oct 22, 2025
On the day of appointment I texted three times and never got a response be wary not very professional
5 of 5 people found this review helpful.
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Oct 25, 2025
Response from current dealership:
Hello,
We appreciate you taking the time to share your feedback. However, we believe this review may have been intended for a different dealership. Power Motors NYC always responds promptly to appointment requests and messages — professionalism and customer service are top priorities for our team. Please double-check the dealer information, and feel free to contact us directly at (718)576-2020 so we can assist you personally.

— Power Motors NYC Management
Andrea
Oct 15, 2025
They was the best I will go back any time
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Oct 16, 2025
Response from current dealership:
We’re so glad to hear you had a great experience with our team and plan to return. It’s always rewarding to know our efforts made a positive impression. We look forward to welcoming you back next time—please reach out to us if there’s anything you need in the meantime.
Oct 8, 2025
Excellent I get response from power motors dealer Great service thank you
1 of 2 people found this review helpful.
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Oct 16, 2025
Response from current dealership:
We’re happy to hear you received excellent service from our team and that everything went smoothly. Your feedback means a lot to us and motivates our staff to keep delivering great experiences. If there’s ever anything more we can do for you, please reach out to us.
Oct 4, 2025
Elizabeth is very nice. The price is good, the staff were Great.. Thank you power motors!
0 of 1 people found this review helpful.
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Oct 16, 2025
Response from current dealership:
We’re so glad to hear you had a great experience with our team and felt good about the price. It’s wonderful knowing everything went smoothly during your visit. We appreciate your kind words and hope to help you again in the future—please reach out to us if there’s anything else you need.
Sep 18, 2025
The dealership was responsive when l requested information. I ended up purchasing another vehicle which was why l didn't follow up.
0 of 1 people found this review helpful.
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Oct 16, 2025
Response from current dealership:
We’re happy to hear our team was quick to respond and provide the information you needed. Even though you went another direction, we appreciate you considering us during your search. If you’re ever in the market again, please reach out to us—we’d be glad to assist.
Sep 7, 2025
Was ready to buy for asking price. Prequalified online and when they sent over all the final paperwork there was an extra $8,000 added to price for random things like accessory charges and some kind of cleaning.
10 of 10 people found this review helpful.
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Oct 16, 2025
Response from current dealership:
We’re sorry to hear your experience didn’t match your expectations. The pricing and fees should always be clear and transparent, and it sounds like we missed that mark here. We’d like to review what happened and make sure you get accurate information about the charges. Please reach out to us so we can look into this together.
Aug 23, 2025
Didn’t go yet, have to make a appointment with the dealership to see the car, but they been very helpful with everything else.
0 of 1 people found this review helpful.
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Jul 30, 2025
Responsive and actually took note of my needs
0 of 1 people found this review helpful.
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Oct 16, 2025
Response from current dealership:
We really appreciate hearing that our team listened and responded to your needs. It’s great to know we could make the process a little easier and more personal for you. If there’s anything else we can do to assist, please reach out to us.
Jul 29, 2025
The Salesman and Management was very nice I just wasn’t ready to buy
0 of 1 people found this review helpful.
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Jul 27, 2025
Awesome info from dealer. Very helpful.
0 of 1 people found this review helpful.
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Jul 4, 2025
He’s a great person I mean social and professional he’s perfect
0 of 1 people found this review helpful.
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Jun 18, 2025
They was awesome and on point I appreciate the service they provided and I will recommend my people or any one looking to purchase they car from here top notch services
0 of 1 people found this review helpful.
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Jun 7, 2025
This dealer is hard to get in touch with regarding a price. I spent weeks watching cars get sold without ever getting contacted by sales reps for details&pricing
8 of 8 people found this review helpful.
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Xinyao
May 27, 2025
They don’t have this listed car and they have $5,000 hidden fees
15 of 15 people found this review helpful.
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May 22, 2025
Very great people staff very helpful I got good deal
1 of 2 people found this review helpful.
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May 8, 2025
Spoke to Sales team Saturday, Monday via telephone. Tuesday and Wednesday via email and text about my travel plans to purchase car. I would arrive in Wednesday. After 5 hours of travel to Power Motors, the car was not at their location and was sold Saturday. Before you waste your time and money traveling to this business, make the sales rep stand next to the car and take a pic.
19 of 19 people found this review helpful.
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May 7, 2025
Great deal and good service
3 of 4 people found this review helpful.
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Mirleny
Apr 13, 2025
Wonderful they really go out of there way to make sure u getting the right aproval .
1 of 4 people found this review helpful.
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Apr 12, 2025
Horrible experience I asked for photos of any imperfections because I was driving over 2.5 hours for a 17 Cayenne 35k miles. They did not send any pictures and promised me the car was perfect. I get there and find a 3 inch rip in the passenger seat . One of the wheel molding hanging off. And all the plastic trim pieces that dress up the engine bay were missing. What kind of repair was done that it was apart so long that they lost the trim pieces. What kind of mechanic worked on car and was so unprofessional that he didn’t put the trim back. Finally, what dealer does spend a few hundred on a car over $25k to fix it properly. . I only wasted a day and $200 in gas and tolls. Very unprofessional. I read the reviews and should have listened. I hope you will not make the same mistake I made. The reviews I read were mostly about them jacking the price up. I confirmed the price before going and that there was no LoJack installed. Instead of lying about the price they lied about the car.
13 of 13 people found this review helpful.
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Mar 16, 2025
It was one of the worst experiences I ever had the car wasn't there and no one new where it is 20 minutes away no 45 minutes away no in another borough no it wasn't delivered yet no one knew anything the price changed from a day before when I was interested in the car to day I went to see the car the price increased $3500 and still I didn't see the car aggressive sales people so that why one of the worst dealers
18 of 18 people found this review helpful.
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DJ
Mar 11, 2025
This is the most disgusting dealership I have ever come across. After booking my appointment, I was ok with the online asking price of roughly 26,000. I get there and introduced myself. Then I was approached by 2 different salesmen asking if I wanted to finance or pay cash right off the top without seeing the vehicle. I requested to see the vehicle so I know what I am purchasing. Then he goes if you're financing, price becomes 32,000 and if I am paying cash it is 34,000. At which time, O got up and left. These jokers wastedmy time comin from pa to NYC. I will never recommend this dealership to anyone,
22 of 22 people found this review helpful.
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Feb 18, 2025
They showed me several cars, and are very patient, helpful, and honest. Great guys.
0 of 1 people found this review helpful.
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Gwenna
Feb 15, 2025
Called to follow up! Too far from my home , did not visit dealer.
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Jan 25, 2025
Tre treated me nicely. Gave me the car I wanted. Come and see him!!!!
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Jan 25, 2025
Hello Everyone Powers Motors NYC the team here is amazing and they welcome you as if you are family. Very affordable and great customer service and honesty. I would recommend them to everyone come check them out !!!!
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Jan 25, 2025
Good
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Jan 13, 2025
I scheduled a car when I arrived they told me they do not have this car right now . Quite unprofessional what they actually you won’t understand. If you Entered this dealership you will feel like that it is Third World and you come from a Spaceship . Since i am full time Worker , He denied to provide finance though i was Qualified for Westlake Financial Group. Worst Dealership in Newyork. Now I already brought a car from Dealership with same Credit Score.
21 of 21 people found this review helpful.
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Feb 5, 2025
Response from current dealership:
Unfortunately if you do not bring in all documents required by a bank when you are prequalified a vehicle cannot roll out of our lot. Yes we are located in an area that has a mixture of cultures, and some of our employees might be originally from third world countries, as well as some of our clients, but that gives you no right to judge us based on that, we are an equal opportunity employer, and proudly hire staff based on their qualifications. Blessed day
Jan 8, 2025
Giselle was very kind and helpful. It was a pleasure speaking with her.
1 of 2 people found this review helpful.
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Dec 13, 2024
Bunch of liars trying to rip people off, the price listed on they’re website is not the price they finance the car for, they’ll add an additional $8000 to the price saying it’s tax and fees. They was trying to sell me the car for $30,000 when it was listed on they’re website for $21,840.
33 of 33 people found this review helpful.
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Dec 14, 2024
Response from current dealership:
We apologize for any miscommunication during our time with you, rest assured we are fully committed to making you happy and give you a phenomenal deal. Keep in mind to read the Full Disclaimer listed on CarGurus for our dealership and any other dealership you'd like to do business with as to not end up with this kind of confusing situations. Please contact our store and ask for Rolando our General Manager and he'd be more than happy to assist in ironing the numbers out for you and reach an agreement within reason
Brianna
Dec 12, 2024
Very very good customer service I’m in love with my car the best decision I’ve ever made
1 of 1 people found this review helpful.
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Dec 7, 2024
Good
1 of 1 people found this review helpful.
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Dec 8, 2024
Response from current dealership:
Thank you for doing business with us, Enjoy your beautiful BMW M550
Jules
Dec 5, 2024
Mike was very helpful, I appreciate the love here
1 of 1 people found this review helpful.
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Nov 29, 2024
Had a good experience!
1 of 1 people found this review helpful.
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Nov 24, 2024
Very nice and well equipped dealership with many beautiful and modern cars. However, our salesman did not seem to eager to woo or convince us to buy or commit to the car, a 2018 Porsche Macan. I explained that I had a meeting at another dealer also selling a 2018 Porsche Macan that was 1k cheaper, but have 7k more miles the next morning. Even with that information he still seemed unmotivated to close that deal. I ended up buying the the other Porsche from the other dealer. It all boiled down to weak communication skills and disconnect from making the sale. His name was Gary.
4 of 5 people found this review helpful.
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Nov 27, 2024
Response from current dealership:
We apologize for any issues and lack of communication, although we strive to provide stellar customer service, we will do our  best to improve and hopefully down the line get another opportunity to earn your business. Thank you for the honest assessment. Rolando V. General Manager
Ricardo M.
Nov 13, 2024
Dealer was prompt to response and worked out a great deal with me. I was able to drive the car off the lot same day. Would recommend.
1 of 1 people found this review helpful.
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Luigi
Nov 11, 2024
Thank you Many, Rolando and Geury for helping us buy the vehicle of our dreams.
1 of 1 people found this review helpful.
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Nov 13, 2024
Response from current dealership:
We are grateful to have provided excellent service to you and your family! On behalf of our entire staff at Power Motors, thank you. Rolando V. General Manager
Nov 4, 2024
Came here with the wife and we left super happy, Rolando and Tarik along with Manny in finance are the best. Please come see them
1 of 1 people found this review helpful.
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Nov 5, 2024
Response from current dealership:
We thank you for your business and are here for you, welcome to the family! Rolando V General Manager
Nov 4, 2024
I’m leaving this review for the best service in NYC.Tyrik and Manny were great I came in for a ford and left in a BMW Wow!!!
1 of 1 people found this review helpful.
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Nov 5, 2024
Response from current dealership:
We are here to make dreams come true! and i'm glad we have gone above and beyond to amaze you. Rolando V. General Manager
John
Oct 26, 2024
List price was missing over 5k in hidden fees from the dealer. Aside from the money I don’t appreciate dishonesty up front. I won’t be using them again
19 of 19 people found this review helpful.
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Dec 5, 2024
Response from current dealership:
We’re sorry you felt that experience with us was less than satisfactory, particularly regarding the transparency of our pricing. We strive to be upfront with all our customers about our pricing and fees to avoid any misunderstandings, hence why CarGurus themselves ensure that we list any and all items you would be responsible to pay for on top of your listed vehicle price. Please make sure to read section that says "Show Full Disclaimer" listed on any vehicle you see listed on Cargurus as to avoid any further confusion during your shopping experience. Many blessings and happy h
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Oct 20, 2024
Everything pretty smooth with those guys! Good experience
1 of 1 people found this review helpful.
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Oct 26, 2024
Response from current dealership:
Thank you for the review Christian, We appreciate your business. Enjoy your new car!
Salif
Oct 17, 2024
Had a good experience here was able to leave with one of my favorite cars!!
1 of 1 people found this review helpful.
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Oct 26, 2024
Response from current dealership:
Thank for the review Salif. Glad we got you into one of your favorite cars, enjoy it and have a great day!
Oct 1, 2024
They called me right away
1 of 1 people found this review helpful.
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Oct 26, 2024
Response from current dealership:
Thanks for the review, we appreciate your business.
Sep 29, 2024
Buyer Beware…. If I could give them 0 stars I would….Was interested in Infinity QX50 which was listed on CarGurus for price of $23,589… when I received the paperwork the final price of $36,125.44 over 12,000 dollars over the list price. The process took 2 days to finally get the quote….I would never recommend a dealership that operates in this manner… gives car sales a bad name.
20 of 20 people found this review helpful.
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Oct 14, 2024
Response from current dealership:
We are sorry to hear yo had a not so pleasant experience. As of October 1st we have a whole new Management staff, if you'd like assistant purchasing a vehicle we would love a second chance at doing business with you. Many blessings, Rolando . General Manager
Sep 6, 2024
The customer service was very good, helpful, and friendly, really took me through every aspect. And took the stress of shopping for a vehicle to making me feel very comfortable. Thank you to all the staff for the reassurance and support in finding my vehicle.
2 of 2 people found this review helpful.
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Nov 11, 2024
Response from current dealership:
We appreciate the kind words and are thankful that you gave us an opportunity to earn your business. If you ever need anything do not hesitate to reach out to Rolando V the General Manager at our store
Equan
Aug 30, 2024
The worst experience ever traveled all the way here for the car I wanted not to be there and I was told the day of it was still a available
32 of 32 people found this review helpful.
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Nov 11, 2024
Response from current dealership:
We've looked through our files for a client with your name, and unfortunately nothing pops up, furthermore we would never bring someone in from far on a vehicle that is not here, we value time more than anything, I'm sorry you went through a not so pleasant experience elsewhere, and if you are still in the market we would love to help, please contact Rolando the new General Manager at our store
Emily
Aug 27, 2024
Arthur & Jacob man!!! I couldnt be happier with my experience and my purchase! They were so patient and so kind to me! So many beautiful cars to choose from & I've got one of them!!
4 of 4 people found this review helpful.
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Christina
Jul 23, 2024
The people are absolute Scammers. We drove two hours. Price is a complete lie. Price is with $4000 down EXCLUDED, not included tax or reg . Car has a wicked ding in the door, they couldn’t find the keys, literally blocked in by 20 other cars and couldn’t test drive. Garbage experience.
44 of 44 people found this review helpful.
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Nov 11, 2024
Response from current dealership:
We are sorry to hear of this awful experience you went through elsewhere, as there would not be this kind of discrepancy specially with someone that is coming from far, furthermore all of our vehicles are showroom ready and we do not put any vehicle with dings in our lot to be sold, furthermore at most a vehicle would be blocked by 3 cars as we have a small lot and all of our vehicles are forward facing to the main ave (Hillside Ave), and it would be mathematically impossible for one of our units to be blocked in by 20 cars. if you'd like assistance with your experience or purchasing another v
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20
Jul 13, 2024
Great response time and good people.
2 of 2 people found this review helpful.
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Nov 11, 2024
Response from current dealership:
we appreciate your business and looking forward to helping you again in the future. Thanks Rolando General Manager
tricia
Jul 3, 2024
I was a bit disappointed in the vehicle I went to see. The sales person could not provide enough details on the vehicle which was disappointing.
23 of 23 people found this review helpful.
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Nov 11, 2024
Response from current dealership:
Hope all is well, I'm sorry the vehicle you came to look at did not meet your requirements, if there's anything we can help you with in the future, even finding a vehicle straight from auction we would be happy to help, we hope you can reconsider the bad rating we've received as we must be understanding that certain things are unfortunately out of our grasp specially considering we sell pre-owned vehicles not brand new vehicles. if you'd like to further discuss Rolando our General Manager would be happy to assist
Jun 23, 2024
Contacted me and was very busy helpful.
2 of 2 people found this review helpful.
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Jun 23, 2024
** ABSOLUTE SCAM ** I called multiple times to ask about pricing and was told that the web price was "the price." When we arrived we were told that the price is assumed you have already put 20% down, then there would be an additional $2k dealership fee, a dock fee of a couple hundred dollars, then taxes and tags. Price somehow went from $21,995 to $32k within a matter of minutes. Save yourself the drive. Unless you are willing to spend $10k more than the sticker price, don't bother going.
69 of 69 people found this review helpful.
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Feb 11, 2025
Response from current dealership:
It is your responsibility to read where it says "Show Full Disclaimer" on CarGurus as we have to abide by their rules and regulations, the $2090 for LoJack is clearly displayed, unfortunately most clients fail to read the disclaimer that is put in place to avoid confusion
Jun 9, 2024
Awesome Service
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SM
Jun 4, 2024
I didn’t purchase what i initially was interested in. I drove away with something greater. Good people and excellent service!!
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May 6, 2024
Dealer was a waste of time they called me got all my information ran my credit and didn’t even reach out to let me know if you was approved or not so I call them to ask for clarity on what’s going on they acted like they didn’t get my information so they ran my credit literally for no reason and wasted my time never again will I deal with these ppl
47 of 48 people found this review helpful.
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Nov 11, 2024
Response from current dealership:
We pride ourselves in doing business in person, we would never ask anyone for their personal information over the phone to run credit, as we need a physical signature authorization for that, or for someone to fill in the credit application on our website that way we have an IP Address timestamp on the esignature.  We are sorry if you experienced that at another store, but this review is not accurate as this is not the way we conduct business
May 2, 2024
This dealer was very helpful for me he told me all about his cars and gave me time to look around for lots of others I really appreciate him he was very kind
4 of 4 people found this review helpful.
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May 2, 2024
The advertised price is 20% below the list price. Read the fine print. It's also an additional $2,000 fee on top of that
37 of 37 people found this review helpful.
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Apr 15, 2024
They are great very nice people
1 of 1 people found this review helpful.
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Apr 12, 2024
Nice and friendly
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20
Apr 11, 2024
Great customer service
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Danny
Apr 2, 2024
Reviews are accurate. Drove from New Jersey for my appointment. I spoke with a dealership rep the same day to confirm my appointment. When I got there, they pulled keys from 2 different cars and told me the car was already sold. The other cars were not near the expectations of the original car I came to see/purchase. The car is still listed online.
52 of 52 people found this review helpful.
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Dec 21, 2024
Response from current dealership:
I understand at the time you came things might not have been to your standards, however we have revamped our entire staff, if you'd like to have a discussion to remove this terrible review that at the time the previous staff earned please give me a shout, my name is Rolando Vargas the General Manager, reach out
Mar 27, 2024
Quick response and answered all my questions. Very helpful.
1 of 2 people found this review helpful.
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Mar 25, 2024
Damn easy contact me and we had started our business with the car great place
1 of 2 people found this review helpful.
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Mar 21, 2024
Do your research & Always Get pre-qualified!!. I went to check a 2016 Acura Mdx on 3/21/24 Got the whole run around from the Manger. Then a huge price change on the vehicle, Manager said actually price is $21k ! $21k for something that 121,000 miles on it HAHAHA. Pure comedy actual kbb on the vehicle is 14,500 at most. TREAD LIGHTLY HERE & DO YOUR RESEARCH ON VALUES !!
57 of 58 people found this review helpful.
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Mar 13, 2024
It was a great help we contacted me back
1 of 1 people found this review helpful.
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Mar 12, 2024
9000$ Sticker price was not the 12000$ amount they financed on Ally. When I contacted Ally they have no record of my 1500 downpayment made thru the dealership. Car started giving trouble 2 weeks after buying. Throttle was bad and had to be replaced. They then took vehicle to a secondary service center in the Bronx as they said they could not do the work there and returned it to me on the 29th, but Toll cameras show them going with the car on the 21st and returning the 23rd. Now the ABS sensor light and traction control light goes on and off. Contacted them about this issue and still haven't got a call back. Its only been a month.
57 of 57 people found this review helpful.
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Mar 4, 2024
Very good staff very on point with what car I want and definitely give great help with specifics
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Mar 4, 2024
Good
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Mar 4, 2024
Great costumer service
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Feb 28, 2024
They were very helpful and offer great customer service. They met my needs and answered all of my questions.
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Feb 28, 2024
urgent to sell and very professional and informative
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Feb 25, 2024
Came in to look at a car for $10,830, then they show me a car that is $5000 more saying that the car I wanted was sent away for maintenance. I come back a week later and now they can’t locate the car I came in originally to see. Overall, not the worst dealership but just be aware that the listed price is AFTER a 20% down payment & before $2000 dealer fees.
22 of 22 people found this review helpful.
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Feb 21, 2024
They were very polite and helpful and friendly and not too overwhelming purchase a nice car
2 of 2 people found this review helpful.
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Feb 19, 2024
Good attend, good costumer service
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Feb 18, 2024
I attempted to test drive a car and the salesman insisted upon running my credit to approve me for a loan, though I was already approved with my own bank. He requested paystubs and said I could not test drive the car unless I provided that information, so I left.
49 of 49 people found this review helpful.
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Feb 9, 2024
Rate 5 Stars. My call was returned in timely manner. I an hoping car is still available. Sorry, I've been delayed for car seeking. I love the stats on the White Benz 400.
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TD
Jan 29, 2024
Good
1 of 2 people found this review helpful.
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Jan 27, 2024
Horrible does no current inventory had me come all the way from Delaware called me the whole ride asking was I on my way just to say the car wasn’t in stock………bad business
51 of 51 people found this review helpful.
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Jan 24, 2024
Artem was very helpful. Very informative people and are willing to do the best for all their customers. Would 100% recommend.
1 of 1 people found this review helpful.
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Amy
Jan 14, 2024
Worst car buying experience ever! Drove 3 hours to find out that the online price advertised was not genuine. Told us the "discount" listed for the price was actually money they expected us to pay on top of the price of the car. Tried adding another $3k to price for a "fee" that goes to them in case anything happened to the car within a few months of buying it and we could bring it back to them to fix (we live 3 hours from the dealer so would not be bringing it back but we had to pay that fee anyway). So many additional fees added on top of this! Also told that if we paid cash for the car we would have to pay additional costs (this is not noted anywhere on the online ad). Lots of car buying experience and this dealer has left us speechless and shocked!
63 of 63 people found this review helpful.
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Jan 5, 2024
The original Durango I saw had sold so I then picked another vehicle. The price they advertised online was not the same price when I went to the location. The dealer did not want to honor the price I saw nor did he want to negotiate on the much higher price he gave me. In my opinion this place has bad business practices of doing this to people and the proof is in the reviews like this one and others from velp, google, and other rating sites. Do your own research before buying from this place.
71 of 71 people found this review helpful.
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Jan 4, 2024
Got my first Honda and Kevin was an amazing help. Was there for at least 2 hours and made the whole process quick and easy.
0 of 1 people found this review helpful.
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Jan 3, 2024
Dealer called me about the car I inquired about, but I was to slow to respond, they sold it, I messed up
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20
Dec 22, 2023
Informative
2 of 2 people found this review helpful.
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20
Dec 14, 2023
Very good
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Dec 10, 2023
Horrible! Very scammy. Only interested in ripping people off. Don’t believe cheap prices, they add on a bunch fees(random 20% fee + stocking fee + registration fee) once ready to purchase. Which added an additional 10k-12k to total price. Came all the way from MN to purchase. When I arrived to view the car the car wasn’t available they said it went for service but impossible when I called the night right before closing to confirm vehicle was there. All around bad experience, don’t give them your hard earned money.
96 of 96 people found this review helpful.
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Dec 6, 2023
Even though my wife and I didn't find exactly what we were looking for we had a wonderful experience with the sales man. If all of the sales men and women were like him buying a vehicle would be a wonderful experience. Thanks again for your help.
2 of 2 people found this review helpful.
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Dec 4, 2023
Ouch. Came all the way down from CT after calling twice to verify no huge dealership fees. Was told a one time documentation fee of $395. Got here and found out it there was actually a non-negotiable reconditioning/destination/prep fee of a whopping $6,311.
108 of 108 people found this review helpful.
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Nov 11, 2024
Response from current dealership:
Hello Paul I am sorry you went through this experience elsewhere, as there is no fees that would reflect that on a vehicle, Documentation fee NYS wide is $175, so the information you are providing is not factual. Thanks Rolando General Manager
Kenny
Dec 2, 2023
Truely a great experience. Professional staff I would recommend this dealership I give these guys five stars
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NIKEITH
Nov 29, 2023
Yes this dealership did respond back to me and I went there and purchased the 2015 Lexus ES350
2 of 2 people found this review helpful.
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Nov 28, 2023
Don’t be fooled by “internet pricing” They wanted to charge $3995 on top of asking price (for some BS prep fees) PLUS 20% for a total of $10K above asking. Total scam don’t waste your time going here
79 of 79 people found this review helpful.
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Jimmy
Nov 21, 2023
I received an email with a contact number; however, when u try to contact the number no one answer the phone. I kept try over and over and still no answer. I move on.
39 of 39 people found this review helpful.
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Nov 11, 2024
Response from current dealership:
While we do apologize that you attempted to call this does not seem accurate, as after a call does not get picked up at our in house center, our outsource call center receives the call 24 hours a day. a 1 star score and you have never even been in contact with us seems highly unwarranted and malicious. If you'd like assistance directly you can contact Rolando our General Manager for any clarifications
Nov 16, 2023
Very nice over the phone
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Riu
Nov 15, 2023
I was going to buy it, i had bank approval. They never helped, theye didnt email me a purchase order. Awful policies for buyers outside NY. They want people to go phisically to the store. No other options.
45 of 45 people found this review helpful.
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Nov 13, 2023
The dealer called me to tell me the car was in transit, but never returned a call or send me photos of the vehicle. Not sure if the vehicle still in transit was over two weeks ago.
14 of 14 people found this review helpful.
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Nov 7, 2023
Horrible experience. They lied about the price online and when I asked the lady how was it increased by $6000 when I got to the dealership she answered back with an attitude. They had a lady I did not know call me and leave a very unprofessional message on my voicemail and when I complained to the manager she spoke to me in a disrespectful manner. Don’t go there ! Don’t waste your time because you will be over charged
70 of 71 people found this review helpful.
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Philip
Nov 1, 2023
Great
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Oct 31, 2023
The worst car Experiences I ever had, if it’s your first car, & your credit is anything under 720. Your rate will be over 20%… & they don’t care. NONE OF THE PRICES YOU SEE IS WHAT THE CARS ARE WHEN YOU GET THERE, do not say I didn’t warn you. They also can’t show you any breakdown in the so called (8k fees you have to pay) on top of the so called 20% that they claim is already taken from the Cars VALUE. I don’t even write reviews, but this place definitely needs one. Wouldn’t recommend a soul here.
85 of 85 people found this review helpful.
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Nov 24, 2024
Response from current dealership:
We apologize if you feel your visit was not as you'd imagine, although we do our best to get a client the most prime interest rate possible, at the end of the day the bank is who makes the final decision, they take many factors into consideration, such as length of established credit, amongst many other factors that are beyond our control and are solely up to the bank's discretion based on what they see in your credit history report. We are under new management and would love an opportunity to do business with you again, or would like for you to reconsider the review you left us. Many blessing
 More ...
Sep 20, 2023
Run!!!! They are crooks!!! They tried to add 20k to the price of the car I was interested in saying that "all used car dealerships" list the car for 20%less than the actual price, then add it back on when you request financing. BANANAS!!!
80 of 80 people found this review helpful.
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Dec 11, 2024
Response from current dealership:
$20k added to a price of a vehicle would mean, based on what you are saying of this "20%" would mean we where trying to sell you a vehicle that cost over $100k and we do not sell vehicles with that high of a price tag, so i'm sorry if you've went through a bad experience, but our only add on is a $2090.00 LoJack, hope you found a vehicle of your liking at a great deal
Luis
Sep 13, 2023
This dealer completed wasted my time. Margery kept calling me to come in and test drive the vehicle. After the calls, voicemails and emails I decided to reply and have her confirm if the car was still available. She confirmed and replied to the email that the vehicle was still available and will be ready for a test drive. After driving from Pennsylvania they told me the vehicle was sold. Then they tried to sell me a more expensive car. They blamed the call center and stated they were never updated. The fact that they don’t communicate is a huge problem and it seems like a scam to get you in to purchase a different vehicle.
62 of 62 people found this review helpful.
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Sep 6, 2023
Was contacted and the vehicle was not there and listing accuracy needs improvement.
19 of 19 people found this review helpful.
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Aug 24, 2023
Dealer is very helpful and is doing his best to have me drive away a happy customer!
2 of 3 people found this review helpful.
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Jul 25, 2023
Good service
0 of 1 people found this review helpful.
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Jul 25, 2023
Appears to be very responsive
0 of 1 people found this review helpful.
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A
Jul 22, 2023
dealer will call you time after time to come set up an appointment but apparently nobody in their office can give an out the door price. Won’t let you speak to anyone in sales or a manager. Expects customer to drive hours just to be hit with tons of other fees. BELIVE THE REVIEWS
72 of 72 people found this review helpful.
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Jul 21, 2023
Sales lady very helpful
0 of 1 people found this review helpful.
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Jul 19, 2023
I was contacted within an hour of reaching out .
0 of 1 people found this review helpful.
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Casey
Jul 18, 2023
Called the dealer for pricing and info. I knew they were finessers just from how the receptionist talked to me, told me i can’t speak to a sales manager. They don’t do business over their phone, you have to come there and waste your time! I know what comes with going to the shop, they’ll waste your time and hike the price up when you get there! Selling cars for low prices online and then getting you bamboozled when you go in! Stay away !!
61 of 61 people found this review helpful.
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Jul 6, 2023
The sales associates were very nice and tried to accommodate all your needs. Although I wasn't able to see the car I originally viewed, they did, however showed me other vehicles, which they have a lot to choose from. You will definitely find something there. Very nice place, nice people and organized. I will refer friends that are interested in buying. I had a good experience. Thank you to my sales guy David .. vey knowledgeable and to be so young! Kudos guys!!!
3 of 3 people found this review helpful.
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tyronda
Jun 27, 2023
One of the most friendliest, informative and fast services provided to me with my Car purchase! If you’re interested and considering->> DONT THINK ON IT- Do it! You will be in great hands @ this dealership! Stephn was tremendous with me and great for my Car purchase! LX rx350!
1 of 1 people found this review helpful.
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Jun 16, 2023
Honestly I've had a VERY difficult time purchasing my next Challenger but came here and they showed me crazy luv! Between Danzel & Jessica they made my experience an unforgettable one. I truly appreciate you all...
2 of 2 people found this review helpful.
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Jun 7, 2023
I contacted the dealership a week ago, they didn't respond. So I sent another email two days later. No response. After another two days Omar texted me asking when I would like to come test drive. I responded that I would like to discuss some details before traveling all the way to their location. No response. Now a week later I called Omar only to find out that the car has been sold. I was busy the whole week preparing for the purchase, getting ready with the money and setting up insurance. You should be more communicative.
15 of 15 people found this review helpful.
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May 12, 2023
Great
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40
May 12, 2023
Jeep was sick, Jennifer was cool.
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Apr 21, 2023
helpful for the most part but it was my fault we couldn’t get me in a car. They tried their best but it was misleading from the first step as i went to see a car listed for $24,000 and they say no where that the $24,000 price tag is with a 20% down payment done… the car was much over $24,000 and i knew it was downhill after that. “ Let me explain our marketing when we go inside” lol
43 of 43 people found this review helpful.
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Apr 18, 2023
The car was advertised at a great price. After driving 1hr Egen I get there the manager gives me a price $4600 more than advertised and told me there’s a disclaimer stating you only get the advertised price if you finance through them. Worst dealership experience ever.
54 of 54 people found this review helpful.
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Apr 1, 2023
I was informed that the advertised price was not the price. They made up a story about some missing disclaimer and that the price was actually 20% higher which would explain why the advertised price was such a great deal. I wouldn't trust this dealership at all.
51 of 51 people found this review helpful.
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Jennifer
Mar 27, 2023
I worked with Fritz, he was a very friendly and not pushy like some car salesman. The over all dealer ship was very relax. Love the fact it was appointment base.
1 of 1 people found this review helpful.
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Feb 18, 2023
Response was fast
1 of 1 people found this review helpful.
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Dec 28, 2022
It was dark when I went to see the car and the weather was terrible and very cold. But the salesman who greeted me made me feel very comfortable.
1 of 1 people found this review helpful.
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Kamille
Dec 10, 2022
I called they said the car was available told them I was 20 mins away got there and after a while bunch of nothing convo I was told the car was on a test drive looking to be purchased
34 of 34 people found this review helpful.
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Josue
Nov 10, 2022
Quick and faire
1 of 1 people found this review helpful.
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Oct 18, 2022
very quick & responsive
1 of 1 people found this review helpful.
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Sep 15, 2022
Very responsive!
1 of 2 people found this review helpful.
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Aug 15, 2022
Great!
1 of 1 people found this review helpful.
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20
Jul 22, 2022
Good communications
2 of 2 people found this review helpful.
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Jun 11, 2022
Very responsive and helpful
4 of 4 people found this review helpful.
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May 22, 2022
Great experience
5 of 5 people found this review helpful.
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May 19, 2022
Great service
3 of 3 people found this review helpful.
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May 10, 2022
These guys were exemplary from the sales guy Juan to the finance guy Peter and Jack they made my experience absolutely wonderful. They were courteous and informative and they really worked with me in making the best decision for me. While I did not purchase the M but I drove out extremely happy with my X6. Thanks again guys. Keep up the great work!
7 of 7 people found this review helpful.
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5
May 6, 2022
They responded alright through email and I called and wasn't able to talk to someone but i left a voice message and then i received another email that a salesperson will contact me shortly and they never did. When I last checked to see if vehicle was still available, it was sold. Not a thorough dealership advise to look elsewhere because this is the second time I've dealt with them and they do not practice good salesmenship service to their customers.
28 of 32 people found this review helpful.
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Eric
Apr 10, 2022
Save your time and don’t ignore the bad reviews they lie about prices over the phone and online and when you come in they raise the price by $10 thousand dollars save your time and go to a real dealer
54 of 57 people found this review helpful.
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Mar 10, 2022
Great
1 of 7 people found this review helpful.
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Jan 31, 2022
Good
2 of 8 people found this review helpful.
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5
Jan 7, 2022
Their prices are not accurate. Per their website "Price does not include 20% down payment". Yes. You read correctly... price does NOT include 20% down payment. So, whatever price you see on here, add a minimum of 20% (+ whatever they consider a destination charge, + taxes, + fees). In my opinion, this is a very shady and underhanded practice. There is nothing honest about this. No reputable dealer does this. Power Motors does this in order to offer enticing prices and bait people into coming to their dealership / contacting them. Essentially, they are looking for suckers. After I could not get a straight answer from them, I plainly stated that I wanted a final price in writing via email before I came to their dealership and they stopped all forms of communication with me. Before I asked for a final price in writing, they would not leave me alone and called me about five times in one day. Clearly, they knew the gig was up with me. These guys prey on the lazy and stupid. Buyer beware.
87 of 90 people found this review helpful.
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Jan 2, 2022
They reached out in a timely manner but I didn’t respond myself poor car searcher I am
5 of 8 people found this review helpful.
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Jay
Jan 1, 2022
The worst dealership ever price went up as soon As I got there $5k up on tag price I almost fell into they trap
37 of 39 people found this review helpful.
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Nov 21, 2024
Response from current dealership:
We apologize you came here and we couldnt do business. However we do list under "Show Full Disclaimer" that all of our prices listed exclude LoJack and we have optional Catalytic Converter Protection. We are very clear on how we do business, and apologize if you did not read fully.
Dec 18, 2021
Great communication
3 of 5 people found this review helpful.
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Sydonnahae
Dec 13, 2021
I did not purchase this car from the dealer I purchased a 2018 A3 they had. My sales person was Mike, he was very attentive and gave me options also made me feel like I was choosing whatever was best for me budget wise and also luxury.. would definitely suggest you head over here for your next car
2 of 3 people found this review helpful.
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Dec 6, 2021
The best car here
3 of 4 people found this review helpful.
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Oct 31, 2021
Worst experience! As soon as the Loan was approved the dealer increased price by 2k making an excuse that bank is charging them. While bank pays them for financing. They say they did pre inspection and car is good. I found Oil Pan leak and All 4 tires and Rotors were bad! Don’t know what inspection they do. They are looting customers.
45 of 47 people found this review helpful.
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Jeff
Oct 4, 2021
They were rude and unhelpful. That will not have a discussion or conversation about pricing or details about cars over the phone and wont do business unless in person. I live out of state, so working with this dealership wouldn't happen unless i flew across the country to meet in person. I asked to speak with a supervisor and was denied and essentially hung up on. Not sure what kind of unprofessional dealership this is, but I wouldnt do business with them even if the perfect and best priced vehicle came across their lot. Very sad in these unprecedented times and online buying that a dealership would be rude and automatically turn away a possible sale because they can't or are unable to physically be inside their dealership.
43 of 45 people found this review helpful.
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Sep 30, 2021
I had the best experience with this car dealer I spoke to Danny and he was so helpful, knowledgeable, respond to every text message . When 8 came to pick up the car he told me that he wouldn't be in the area but I would have James which he was extremely nice and helpful. I would definitely recommend this car dealer I had a great experience thank you so much :)))
3 of 6 people found this review helpful.
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Rob
Sep 29, 2021
Knowledgeable staff and courteous service. Never felt that typical dealer pressure to buy …… so I bought ! Highly recommended
2 of 4 people found this review helpful.
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Aug 28, 2021
They responded quickly were very helpful I chose not to go with this type of car
4 of 6 people found this review helpful.
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J
Aug 9, 2021
None of the cars they have advertised on car gurus are available. They claim they had an amazing sales month and all the vehicles advertised were sold. Come on give me a break what a poor excuse. I'd stay away
39 of 44 people found this review helpful.
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Nov 11, 2024
Response from current dealership:
Cargurus has its own checks and balances to ensure the vehicles a dealership advertises are available, to claim that none of our inventory is here is outrageous, and it's an excuse to slam our business and you've never even done business with us or came in person. if you'd like assistance in purchasing a vehicle our General Manager Rolando would be more than happy to assist
Danny
Jul 8, 2021
Absolutely A Wonderful And Pleasurable Experience.
5 of 13 people found this review helpful.
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