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Power Motors East
About Us
Welcome to Power Motors, our pre-owned vehicles go through our large state of the art facility with the latest equipment able to handle domestic and imported vehicles. All vehicles go through our 164 point inspection, as well as a rigorous reconditioning and CPO process. Our large inventory includes cars, minivans, pick-ups, SUVs and exotic cars. Special order vehicles are welcome; If we don’t have it, we can locate the vehicle you desire. Power Motors has an impeccable relationship with a variety of banks and credit unions. The advertised price does NOT include government and or state taxes, dealer documentation, reconditioning, plate tags, title & registration, finance charges and any emissions testing fees as well as additional fees.
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Today 10:00 AM - 7:00 PM (Closed now)
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4950 Sunrise Hwy
Massapequa, NY 11762
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Mar 27, 2026
I went to Power Motors East after seeing a car on CarGurus and reaching out if the car was available. I was told yes and visited the dealership. The car was listed as
$29,990. Similar cars were listed between $28K to $32K. When I talked to the sales person the car suddenly had a price of $38,000. After a short conversation I was told that I
should've known that this car has to be priced in the $30Ks. I was offered $35,000 but walked away.
Stay away!
Mar 18, 2026
Bait and switch! Went to this dealership ready to make a purchase they wanted to charge us thousands more than what it was advertised for we walked out
Mar 6, 2026
After purchasing the RT suv I drove the vehicle home and had it inspected by a mechanic and was told that the inside treads of the tires were no good I reach out to the sales man and explain to him walk my mechanic said about the tires he told me to take pictures of the tires and send them to him so his manager can check them out after speaking with his manager the salesman told me they need a video with the vehicle up on a lift so they can inspect the tires for themselves and that the tires was inspect before selling the vehicle to me but what they fail to understand is with an all wheel drive vehicle the wear and tear starts from the inside of the tires which I proved to them rather than they looking at the middle of the tires to where the treads is much thicker than the inside of the tires
Feb 25, 2026
Highly unprofessional, rude and shady dealership! False advertising, tries to sell you higher price vehicle when you get there. Poor business ethics.
Feb 16, 2026
Car was there but they wanted $10,000 extra for ridiculous reasons such as due to the car coming from a different location i have to pay them since they brought it, they cleaned it a few weeks ago so thats another charge and much more super ridiculous
Feb 14, 2026
I don’t like writing reviews but I want other shoppers to know that the prices advertised are just to get you in the door as was told to me by the salesman. Don’t waste your time.
Jan 26, 2026
Bait and switch. We called in to make an appointment to make sure the vehicle was available when we got there. When you ask the salesman, he said there was no such car at the dealership for that price. he tried switching us to a different vehicle, which Was much more than what was advertised. please beware of false advertising
Jan 8, 2026
The negative reviews are real. This is a bait and switch establishment. After calling to make sure the vechicle was available we made an appointment to look at a vehicle that
we thought was a great deal according to what we saw online. The Jeep they had listed was not even available and supposedly sold. They tried to sell us another one that but
was 15k more than the listed price.
Bait and switch dealer they tell you the car is in stock and when you arrive they say someone left a deposit on it and try to offer a more expensive one. None of the prices online match what they truly are in person all cars in person are 10k and more over what it shows on any site that promotes them
Dec 27, 2025
I wanted to test drive a vehicle that I saw what I thought was a good deal. When I got there the persons sitting behind the desk showed me his fake costs on the vehicle and told me that it would cost me so much more if I went elsewhere. The salesman and manager kept being argumentative with us. Listed price jumped thousands. I would recommend to shop elsewhere.
Nov 21, 2025
BAIT & SWITCH
Don’t believe the good reviews they charge $10000 in addition to the price cars listed online are only there to get you in so they can sell you a different car
Dishonest. This is an honest review Dont trust the the other reviews
Oct 28, 2025
Poor customer service. Was told a vehicle was on the lot 30 mins before arrival and was never there. They just tried to lure me to out to try and sell me a different car. I would never come back here. Salesman didn’t know what he was doing “.
Oct 23, 2025
Called for the “real” price and the guy tells me it’s almost 15k more ! You have to be kidding me! And than he tells me it’s not the fees it’s just the price to get me in the door and hangs up on me when I tell him that’s not good business! LMAO. Would never use this place for any vehicle needs.
Oct 16, 2025
Vehicle was good but when I went to the store. They started adding all type of fee. Typical
I have called and messaged for the past 2 days. They leave you on hold or Don’t call back when told you will get a call back by the chat. I never had to continue to call a dealership to try and purchase a vehicle. ODD
Sep 23, 2025
Response from current dealership:
Hi alisa sorry to hear about your experience. It is ODD no one got back to you or left you on hold. thank you for your feedback
Aug 17, 2025
1st dude we spoke to jus asked if we wanted the car, didn't ask us what we was dealing with as far as how we would pay for it, 2nd Dude was Disrespectful, arrogant, proud didn't even try and help us, called our car a wash and wasnt worth shit basically jus Disrespectful, but other than that the dude I spoke with on the phone was Cool
Sep 23, 2025
Response from current dealership:
Hi joseph sorry to hear about your experience. We have a very strict policy about profanity use in the work place. A wash usually means you are being offered what your loan amount is with the bank thank you and good luck in the future.
Sep 23, 2025
Response from current dealership:
Hi arnel thanks for the possitive feedback.
They seems not to care about selling cars. Reached out multiple times and at the end informed car was sold despite keeping the status as is (available for sale)
Sep 23, 2025
Response from current dealership:
Hello imsafa sorry to hear about your experience but please understand certain vehicles have multiple interested buyers and might sell quickly. But still no excuse to not get back to you promptly. thank you and good luck.
Sep 23, 2025
Response from current dealership:
Hello GuruDCVWJ2 the only reason car would not be available is if it is in the service department getting ready for sale or has a commitment from other interested buyers either way sorry for your experience and good luck
Don’t even let test drive the car because I need be 25 years old to test drive any car with them
Sep 23, 2025
Response from current dealership:
Hi gustavo we recommend test drives to all interested buyers im sorry to hear about your experience good luck.
Horrific! Bait and switch con artists! Went to look at a truck priced at 41k when we sat down to do the numbers it was 51k for no reason they could explain. Stay away from this place!
Sep 23, 2025
Response from current dealership:
Hello Gipsy advertised selling price does not include taxes plates and title. And if you opted in for other products that will drive up your balance either way sorry for your experience good luck.
The car was sold in the morning before I arrived in the afternoon. I was never called or contacted in any way. Very disappointing as the dealership was not close to my home.
Sep 23, 2025
Response from current dealership:
Hello ArHans22 please understand some purchases take longer than others due to factors that cannot be controlled by us. If we did contact, you and vehicle did not sell you would be upset seems like a no-win situation on our behalf either way good luck.
This dealer is deceitful and dishonest. They try to sell you something that it’s not. They trick you with fees that are not mandatory, but they try to make them seem mandatory just to drive the final price of the vehicle way up. They are dishonest, and they write everything down on paper with a pen in a really bad, really sketchy way.
Sep 23, 2025
Response from current dealership:
Hello GuruDHKKLS dishonest? but we write everything down? upfront about everything you just should do more homework on what your shopping for before rediculous offers.
Jun 9, 2025
Great talking to him .He will help me down the road when I'm ready for a vehicle
Sep 23, 2025
Response from current dealership:
Hello kay we appreciate the kind words and hope to help on you're vehicle purchase good luck.
Price for a vehicle listed online $29,500 this is the message I get from a manager there!
OK HERES THE PRICE 38,700 TAX 3434.63 DMV 462.00 TOTAL $42,596.63
What happened to $29,500 listing? Over $12000 additional fees....
Sep 23, 2025
Response from current dealership:
Hello manuel i remember well please understand products you opt in for and chose to purchase are not free and yes will drive up the price im sorry you misunderstood good luck.
I’ve been trying to get a simple out-the-door price on a vehicle they claim to have in stock since Sunday—it's now Thursday and still no clear answer. Their website
says “call for price,” but when you call, they tell you they can’t give that information over the phone. How does a dealership expect anyone to drive two hours
without even knowing the price? This is some of the shadiest behavior I’ve encountered from a dealership. The negative reviews are spot on—these guys operate
like a scam. Glad I did my research before wasting an entire day driving out there.
Sep 23, 2025
Response from current dealership:
Hello hussein jump to conclusions much. If there is no price that is because the service department has not finished with the evaluation of the vehicle. So that means if the vehicle has issuesit will NOT be available SALE. But that makes us shady. Too bad i can't rateyou as a customer but you have a computer screen to hide behind champ. Good luck with that attitude.
Beautiful vehicles. Sales person was courteous and respectful. However, all their vehicles are purchased from Canada or other areas of the country and low ball prices than tack on 10k of fees plus tax for BS add ons.
Sep 23, 2025
Response from current dealership:
Hello GuruDSGKSH sorry about you're experience please contact us at 516 590 3800 for future vehicle interest thank you
Apr 25, 2025
False advertising. They upload a “low price” then when you call they say “actually we have to bring it up to market value, it will be another $10k for the vehicle” scummy way of selling.
Sep 23, 2025
Response from current dealership:
Hello brayansorry for your experience. good luck
When you add up all their fees and firced to take warranty crap and lo jack....be sure to add 10,000 to the listed price!
Sep 23, 2025
Response from current dealership:
Hi sammie yes sir or madam products are not free LoJack has a cost that we incur either way sorry for you're experience and please contact us if we can assist on your next vehicle good luck.
Hard to reach and never reached out with a report on the car. Wild despite being a very interested buyer.
Apr 17, 2025
Response from current dealership:
I am sorry that we didn't get back to you with that report you requested you can call me BDC Manager Anthony (516)590-3800
Cheap people, playing games with vehicle pricing to divert your opinion although they have tugged the price lower. You contact them they say oh unfortunately the vehicle has deposit in it we have another vehicle and bla bla. So, the vehicle I saw was kept for 78 days at the same dealership and I contacted them 3 times their reply was the same though they kept their price going down spent trust all lies from this dealership.
Apr 17, 2025
Response from current dealership:
I am sorry that you saw a vehicle that had a deposit on it but we keep all vehicles on our site until it is officially sold call me if you see anything else that catches your interest . (516)590-3800
Very shady people, I called asking for pricing on a vehicle and they immediately tried taking advantage, they told me it’s priced at 52k before any fees or taxes, me not believing this went on other sites where they list their vehicles and low and behold it was listed for 41k. I called to confront them and they put me on hold and hung up. DON’T DO BUSINESS WITH THESE PEOPLE.
Apr 17, 2025
Response from current dealership:
i am sorry that you feel that way our prices are under market value and priced accordingly
Sep 23, 2025
Response from current dealership:
Hello GuruDW5KD1 why leave a negative review because someone purchased the vehicle before you> You gotta be quicker than that. good luck.
bait and switch, took 5 to 6 days of going back forth to finally someone telling me that the
vehicle i was interested in was not available, but wanted to share other ones. could never
get a real price. never do business with this dealership.
Apr 18, 2025
Response from current dealership:
I checked my phone log and c.r.m there is no record of you Korey in my data base please stop making false accusations.
Feb 25, 2025
Bait and switch. Don't fall for these low prices in the NYC/LI areas, they draw you in and charge you
extreme amounts more.
Apr 18, 2025
Response from current dealership:
I don't have any record of a Jacob in my data base for a appointment and your idea of bait and switch is ambiguous without an actual example of your experience here .please take down this false review .
Feb 11, 2025
Got back to me quickly and kept me posted even after car was sold.
bait and switch. You go in with advertised
price and then find about all the additional cost
and service makes you wait
Apr 18, 2025
Response from current dealership:
I can't find you in the C.R.M or my appointment records we don't bait and switch here so please take down this fake review
Nov 9, 2024
My experience at Power Motors East was ouststanding I had the privilege of meeting Adrian who is definitely a true professional and also the staff working on the main floor who all had positive attitudes and a great sense of humor but most importantly great information on how to go about fixing credit. I highly recommend anyone who is looking for a car or pick up truck they have plenty.
This place was horrible. I was looking into purchasing a vehicle sight unseen. Trying to get a hold of a "sales associate" was almost
impossible. Whoever was answering the phones acted like they could not have cared less about helping me or directing me to someone
that could. His disinterest during the call was actually quite shocking and I would have started looking for vehicles elsewhere right then had
their list prices not been so appealing.
Which brings me to my next grievance. This dealership lists prices EXTREMELY low on car websites such as CARGURUS and
CARFAX so their listings show up first and often with labels such as GREAT VALUE or BEST MATCH. When I was finally able to speak
with a "sales associate" I found that with all of the add-ons and "processing fees" the final walk out the door price was often $8-10,000 more
than what was initially advertised. Thank goodness I did not travel to see the vehicles in person as it would have been a complete waste of
time.
Apr 18, 2025
Response from current dealership:
I have no person named Christopher for the month of November in my CRM or appointment log this is a fake review and i would appreciate it if you would stop the slander .
Sep 10, 2024
Price 37,900 on here. When I got there they stated online it states 3k down to get online price. Okay fine. Than added they added low jack system which adds another 2-3k. I don’t need or asked for low jack system on vehicle. Yet it’s required to be paid. Then I have to purchase an insurance plan $5000. to get price which covers a whole lot of nonsense. Which again I don’t need. As I am 3 hours away and won’t come back to dealership for any services. But it can’t be declined. All in all for me to purchase vehicle advertised at 37,900. I would have to pay close to 51-53k with taxes and registration and plates. So not a great experience as I walked into the dealership with 42,000 cash to purchase the vehicle.
Apr 18, 2025
Response from current dealership:
Nowhere in my system for the month of September do i have a Faisal as a lead or appointment and we definitely don't sell insurance plans this is a fake review and i would appreciate it if you would take it down
Please read through these reviews! They charge $10,000 additional, in mandatory fees, on top of their internet-listed pricing! And you cannot remove any of the mandatory
items (including a catalytic converter warranty) to lower that cost. It's a flat $10,000 on top of whatever price you see listed. It's an unethical and predatory practice. This
dealership is not to be trusted.
Aug 16, 2024
You can’t buy online. Had to call 3 times. No one calls you back. Must go to dealership to buy.
Aug 15, 2024
Great customer service & knowledgeable
This place is a total scam. They said the vehicle was available and after I made arrangements to drive several hours to pick it up, they told me it was sold, but they had another one very similar but it was $5k more. That was a month ago, and they still have the car listed for sale. It's a total bait and switch operation. Stay away,....scam, scam,scam, scam, scam, & scam.
Jul 23, 2024
Very professional
Jul 4, 2024
Very quick response tine which I appreciated
Jun 14, 2024
Good Service
May 15, 2024
I had the best experience at this dealership. Robert was so helpful and guided me through the entire buying process with ease. I love my new car!
May 14, 2024
Great dealership with a knowledgeable and friendly staff. Angel helped me find the perfect car for my needs. Thank you!
May 14, 2024
The staff at this dealership were so attentive and friendly. Norman made the buying process smooth and stress-free!
May 14, 2024
My experience at this dealership was fantastic. Adrian went above and beyond to find the perfect car for me!
May 7, 2024
I can't say enough good things about this dealership. Norman was incredibly knowledgeable and helped me find the perfect car for my needs. I highly recommend this place!
May 3, 2024
I had a great experience at this dealership. The staff was friendly and helpful, especially Adrian who went above and beyond to help me find the perfect car.
Apr 25, 2024
Did not provide the address to the dealership.They also seem to have a reputation for
changing the price listed on CarGuru. They added $9,000 over the listing price.
Apr 17, 2024
They have different prices on car gurus, they
want more when you talk. And never tell you the
final price.
they want to run ur credit without finalize the
price. Never go again there.
Apr 5, 2024
Drove 2 hours just for the price to be 10k more than advertised because of the “mandatory included fees and b.s warranty” def a scam you can not say no to the warranty or b.s LoJack just be ready for the actual price to be 10k above advertised.
Went here to look at a m340i that though high in mileage was the certain trim I wanted. Once there they were hesitant on negotiating and even letting me know the price since they knew I wasn’t gonna like their 10k added bonus fees before tax! They told me I’d never find a dealer with a better car and were super pushy. Less than a week later I bought a lower mileage fully loaded m340 for less!
Show older dealer reviews 157
Mar 21, 2024
Their advertisements are false with pricing. These people seem to be super rude and tricky . After you call them and ask for the price, they automatically add another 10k! Avoid these!!!!
Please AVOID at all cost! I drove 3 hours to purchase a Durango they had in stock on several websites. The salesman immediately told me the vehicle was sold! Mind you I had called prior to taking the trip. I was pretty disappointed but was open to other options. The salesman should really find a different job because he was more concerned about how much money I came in to the dealership with, rather than trying to assist. A HEADS UP the prices on the vehicle are not the prices. Apparently it’s is required to pay an additional $8493 to all vehicle prices. There is a required charge for low jack and whatever there version of warranty. THIS IS NOT OPTIONAL! I asked. Just avoid, they will upsell you. I walked out within 20minutes.
Mar 16, 2024
Dealership response was very fast and they was very helpful. Didn't rush me when sending new pictures of different BMW's I was interested in. Great communication. Even tho they didn't have what I was looking for, their response time and care is definitely a plus.
Mar 14, 2024
They got back to me right away but downright refused to give me an out the door price on the vehicle until I gave them a bunch of personal information. Super sketch.
Feb 24, 2024
Sadly I never got to deal with them to much the car sold a day after I asked about it but the did respond quickly and let me know what happened
Dealer responded back quickly, went in on Saturday, met with my salesman Matt and was driving home in a new truck in 3 hours. If you are in the market go see Matt at Power Motors East, he treated me like family, laughing and joking the whole time. My best experience so far buying a car!!
Avoid this dealership like the plague, In their fine print, they tell you the advertised price reflects a down payment of $3,199. A lot of used car dealers are doing this now. They will tell you "all
dealerships are doing it" For starters this is plain false, if a dealership has to advertise fake prices to get you in the door, it screams red flag. Plenty of reputable dealers advertise the actual price
of the vehicle.
On top of the down payment, they add another 2-3k onto the price of the vehicle for "Services" that you cant say no to. The sales person will then play the game of talking to the manager when
you say no, they they'll "Meet you halfway" but you still end up paying at least thousands over the advertised price. This is not including tax, so you're looking at the taxes and then 4-5k over that.
Jan 25, 2024
Great place very quick to respond. Tony answered all my questions in regard to me, financing my car.
Jan 25, 2024
Angel Cruz was very helpfull, he helped me a lot and kept me updated
Jan 24, 2024
Response was excellent also Professional and provided necessary photos that I asked for.
Dec 10, 2023
About what I expected from a used car dealer, person I spoke to wasn't there when I arrived, early. Vehicle I cam to see was already sold. However. Another salesperson said she would be happy to help me and she was very helpful. Showed me 2 two other trucks. They were very similar to the one I came to see. The mandatory fees were unexpected and a deal breaker for me. 14000 in taxes, LoJack service, superficial protection plan(stains, small rips, nothing mechanical nor electrical), dealer fees, dmv fees, etc. I read some really bad reviews on Google from out of state customers. That as well soured me walking in. All in all the trucks looked to be in good shape, the sales people were very professional and inviting. If not for the mandatory "options" fees and the bad reviews from others, I might have signed.
Apr 17, 2025
Response from current dealership:
Hi christopher i am sorry about your experience please call anthony at (516) 590 3800 to see how we can do better and if we can assist on your next automobile purchase
Dec 3, 2023
They lied about the price. Bait and
switch scam. When I called to buy
the Truck they let me know it was
$5000 more then the advertised
price. They told me they did this to
make it on the first 2 pages of
cargurus front page. Car Gurus
keeps making me edit this review
because they do not want to post
the truth.
They posted a 2015 X6M on their website and I called for 10 days straight they told me the car was in transit. I have bought cars from across the country that didn’t take 10 days to ship. They most like are doing a bait and switch to get customers to look at other vehicles. There is a reason they have 2 stars on CarGurus.
Nov 5, 2023
Didnt make a deal but responded good.
Nov 2, 2023
I had an incredibly disappointing experience with Power Motor East, and I feel compelled to share my frustration. I made not one but two trips, each spanning three hours each way, all the way from Connecticut to their dealership, and it was an utterly wasted effort.
First and foremost, their customer service was deplorable. I was met with indifference and a complete lack of professionalism. The staff seemed disinterested and unhelpful, leaving me feeling like I was inconveniencing them with my presence. The disregard for my time and effort was palpable.
What truly infuriated me was their dishonesty about pricing. It was evident that they were not straightforward about costs, and they even tried to push additional warranties that were clearly optional. But that wasn't the worst part; they actually attempted to force me to pay for these extras, disregarding my clear choice to decline.
To add insult to injury, I've been waiting for a price quote for three weeks, and the communication
I agree with other reviews here. I was giving this dealer the benefit of the doubt but they failed miserably. The car price on cargurus is about 10,000 cheaper, they lure you in and then hit with added fees. The price on cargurs is a few thousand below and comes up as a great deal but the reason is becuase dealer says thats with the " assumption " of a down payment, plus bogus lojack , warranty and other fees they throw in. Please check for your self, if I wanted to pay a new car price then i would go to the car dealer not pay a new car price for something used. Wow, you guys should be transparent. PLEASE AVOID THIS PLACE!!!!
Sep 24, 2023
STAY AWAY!!!! I normally do not write a review, this time I do wanna make this review for the sake of good honest people who wants the best
value for the money. I wanna say beware of this dealer, its not a place to shop for a affordable choices. Second, the price you see online, with
the price that they will show it to you in person will be by 10,000 dollars more. They force you to get out with no car or get the car with theirs
ridiculous terms, like 4500 for mechanical insurance , 1500 for car theft protection program for 2 years i believe. plus you will pay the
documentation, lot fee and what ever else they apply to the car , like I said another 10,000 more to the advertisement price. ! This is me from
Philly, I was going to buy an Audi A6 2016.Drove 2hrs and 20 minutes online price 14,910. I called to confirm price and availability before I left
home.I made it there just to find out all this bs, they told me 22,900. Wasted a whole day. So, STAY AWAY FROM THIS DEALER!!!
Sep 24, 2023
DO NOT GO TO THIS DEALER!!! So glad I read the reviews about this dealer before driving out. Called about a car listed at $28,310 and asked what the out the door price is. I was told $37,000!! $9,000 dollars in fees and that was before tax. Believe the reviews!!!
Sep 16, 2023
Deceptive pricing. Listed at $42K, but when you call you’re informed that the “actual” price is $51K+ before TTT. Several non-negotiable add-on fees like LoJack, protection plans, etc. When questioned about the bait-and-switch pricing tactic, they said it isn’t deceptive since it’s listed in the dealer vehicle notes. Further, read the numerous negative reviews and the unprofessional responses from the dealership. Completely unacceptable in today’s age of informed consumers.
Worst car buying experience ever. Couldn't find keys that went with the car after it delivered. Communication has been Terrible, the manager is always out of the office or in a meeting. The car had things wrond with it after they said it was in perfect condition. would advise anyone to avoid this dealership.
Sep 18, 2023
Response from current dealership:
We have 2 to 3 managers at all time. Couldn't find the keys? i doubt that and nothing was wrong with the car you just couldn't afford the vehicle so you take it out on us and leave a negative review. Call us to discuss please at 516 590 3800 thank you
Quoted price $10,000 over their "honored cash price" on Guru. Said the online price doesn't include $10k down. Their price here was in line with competitors. Don't deal with them
Sep 13, 2023
Response from current dealership:
You make zero sense. Please show me something or somewhere where $10000 in fees? Something in the water in NH. You haven't been in our place of business so where did you get you're pricing from??? sorry to hear about your experience karen but it wasnt with us!!!
Jun 22, 2023
Horrible stay far away, i should have read the negative reviews they are 100% accurate the salesman admitted the prices on car gurus are realistic it is bait and switch this car listed at 22,500 becomes 29,000 before tax dmv and bank fees what a disgrace they should be reported to beterr business dealership is a scam.
Sep 18, 2023
Response from current dealership:
Hi harry bait and switch is a car we dont have in inventory and still advertise sir and when you come in thats when the switch is made . We are not in that practice. And salesman states you had offered $17000 for the said same vehicle and you expected $17000 with your taxes included.
Jun 22, 2023
Response from current dealership:
Thank you marine all the best with your new ride enjoy.
Called and spoke with Fabian he said the corvette specialist would call me no response for 3 days called and left another message nothing again called today and guess what car has a deposit on it well id you would of called me back I would of more
Than likely bought it I was ready to buy! Sales people suck at car dealerships this is why they have a bad name no follow up
Sep 15, 2023
Response from current dealership:
You are not in our system nor are you in cargurus system? so why lie? First of all we dont have anyone named fabian that has ever worked for us. We dont have a corvette for sale nor do we have a corvette specialist? are you serious? This has to be a joke. Please confirm you are at the right dealership.
Apr 6, 2023
Fast response
Price is a bait to make it seem like youâre getting a
really great deal above market value. You would
never know the hidden âfeesâ if you did not directly
go on their website. Price is after a $2995 down
payment so the car is actually $26,805 before the
hidden fees. After the hidden fees the REAL price is
$31,795. Their website doesnât even list the prices
of their cars, that in itself should be a red flag. Price
is much higher than advertised. If they really wanted
to be an honest dealer - they would have added it
in their deal notes on CarGurus. Would not
recommend this place to anyone.
Sep 15, 2023
Response from current dealership:
Chantal please reach out to us at 516 590 3800 to clear up your issue thank you.
Feb 18, 2023
Went to go look at a truck but buyer beware. The price is at least 10k above listing online. They don’t include the deposit on the price. So stupid and a waste of time. Was willing to pay cash and they wouldn’t budge a single dollar. Worst service.
Jun 22, 2023
Response from current dealership:
$10k above zachary yes we live in america taxes have to be paid and no it is not included in the sale price neither is the registration. Sad you could not understand that. good luck with that search.
Just asked if I could get pictures of the car. And they wanted to set an appointment up to talk about options. I only wanted pictures.
Jun 22, 2023
Response from current dealership:
Alex we sent you 15 pictures? and asked if you were interested in seeing the vehicle in person AFTER we sent you the pictures. I guess its our fault for asking if you wanted to make an appointment to see the vehicle YOU INQUIRED about? Interesting.
Their prices listed on CARGURUS are just a ploy to make you think they are
offering a good deal. They get you to spend time communicating only to find out
they add money on the back end to raise the price up. We are talking 4-6k. Just
despicable and deceptive. Bad business.
Jun 22, 2023
Response from current dealership:
Beserk? okay? plenty of places to get value on a car its not like you came in for a mattress> your loss car sold 1 hour after you left. They saw the value haaa
Jan 27, 2023
Read their website before going to the dealership!!! Almost 5 grand worth of add ons to each vehicle. My mistake for not looking at their site first and using the bait and snatch price on car gurus to bring me in.
Feb 23, 2023
Response from current dealership:
Thank you.
Jan 16, 2023
Like you have read this dealer has many
added fees. Shouldnât advertise a price and
then surprise people with hidden fees. We
people see a price advertised on Car Guru
thatâs what they expect to pay. Warning
expect to pay hidden fees here. I drive a hour
and a half. Called twice not one mention of
fees. I was there 5-8 minutes the price for the
two trucks I was looking for increased to
outside my price range.
Jan 20, 2023
Response from current dealership:
All of our charges are listed on our website under the sellers notes. Please contact me with any questions at 516-590-3800 ext 114.
Service was great, lets be honest the vehicle’s are priced 6-8k under market value so As long as you understand that they add fees to the advertised price to make up for the under market value online pricing you’ll leave the dealer w the car you really want !! A lot of people complain about the fees. But noone will sell you a car 8k under market value. Thats why all their cars have amazing prices, to get customers through the door. Thanks for everything!! Got the car i was looking for and needed.
Jan 20, 2023
Response from current dealership:
Thank you Omar.
Jan 20, 2023
Response from current dealership:
Thank you.
I met a Salesmen named John who was very nice and
professional but dealership failed to tell me about the
$7000 in fees excluding taxes.
Power Motor East has a beautiful 2019 Mercedes
Benz 450 AWD Coupe listed as $39,710 but I was
informed it was $47,000, I could've saved my time and
gas!
Dec 25, 2022
Dealer personnel reached out via email stating they have vehicles I may be interested in. I responded asking if the Jeep I inquired about was still available. I again received a very generic response from the dealership stating they may have vehicles I'm interested in. I once again replied stating that I'm only interested in the vehicle I inquired on and would not want my time wasted. 2 days later I received a response with 3 words "no longer available", yet it's still on the dealerships website. Overall the professionalism in email correspondence was lacking and generic. I rather deal with a dealership who connects with the buyer and presents real interested in helping.
Dec 29, 2022
Response from current dealership:
Hi Belinda, Please contact me at 516-590-3800 ext 114. I can not verify you in my system and I would like to look into this matter. Please contact me at your earliest convenience.
Dealer severely marks up the advertised prices
with fees that are unreasonable. Donât waste
your time here. Go somewhere thatâs more
straightforward and honest. I may be slightly
off with some of these numbers but they had a
1) âreconditioning and service feeâ of nearly
$2500
2) $995 âBank Feeâ
3) some other fee I didnât understand
Approximate advertised price of $45k
Price after laundry list of fees and charges:
$55k (cash) and $53.5 if you financed it.
Absolutely nuts.
Jan 20, 2023
Response from current dealership:
All of our charges are listed on our website under the sellers notes. I'm also positive that we are not the only dealer that has charges. Please contact me with any questions at 516-590-3800 ext 114.
This place was amazing. They are very friendly and Brandon was a big help in getting me in a car. Everyone there does great work. Thanks guys.
Dec 29, 2022
Response from current dealership:
Thank you.
Dec 13, 2022
Very nice and clean cars. Wrong advertising price for this vehicle. On top of the advertising price they add 8k more of their own fees to mark up the price and make more profit.
Dec 29, 2022
Response from current dealership:
Am sorry for any inconvenience this may have caused, but all of our charges are listed under the seller notes on our website.
Finance with them you get advertised price
Pay cash they want 15gs more
S C A M M E R S
STAY AWAY!!!!!
Jan 20, 2023
Response from current dealership:
$15000 extra if you pay cash? That's not true all prices are the same if you're financing or paying cash. Please let me know how is it that we are scamming you. Please contact me at 516-590-3800 ext 114.
Bought car first visit. Friendly staff. Dan my salesman followed through on all my questions honestly.
Jan 20, 2023
Response from current dealership:
Thank you Eric.
Nov 18, 2022
Nice people
Brandon the race car driver
Jan 20, 2023
Response from current dealership:
Thank you Joe.
Jan 20, 2023
Response from current dealership:
Thank you.
Nov 9, 2022
Saw a good deal on cargurus and went there. As soon as i walked in the price of the car was raised 7k. Why because thats what they do. Its all a trap. And they will lowball you on ur trade. They are experts in scaming people be aware .
Jan 20, 2023
Response from current dealership:
Please let me know how we are scamming people, all of our charges are listed on our website under the sellers notes. All dealerships have charges.
Nov 8, 2022
Response from current dealership:
Thank you for your review.
Was ready to buy the car but found out about the hidden fees. $999 bank fee and $3999 for reconditioning fee. That’s +$5000!
Nov 8, 2022
Response from current dealership:
It's not hidden when it's listed on our website under the sellers notes.
Went into the dealership as a highly motivated buyer, to see two cars. One car was not on their lot, which is understandable giving them the benefit of the doubt that it did not come in yet. The other car could not be test driven because of no gas and a flat tire. Continued to give them the benefit of the doubt, I let them appraise my car so that I could trade it in when the cars would be available. Two weeks later, after I followed up numerous times, I have yet to hear back on my appraisal and the status of the interested car. It seems like they are not motivated to sell. Do yourself a favor and go to a legitimate dealership, with motivation not only to sell cars, but to provide customer service.
Nov 8, 2022
Response from current dealership:
Sorry to hear about your experience, please contact me at 516-590-3800 Ext 114
Nov 8, 2022
Response from current dealership:
Thank you for your review.
Oct 10, 2022
Very friendly and very helpful
Jan 20, 2023
Response from current dealership:
Thank you
Great service. Brandon was big help!
They were very transparent with me and everything was done all in one place.
Nov 8, 2022
Response from current dealership:
Thank you
This dealers is scam they want to charge finance fees for a cash price deal I wouldn't really this place to anyone stay away
Sep 20, 2022
Response from current dealership:
Please contact the dealership, I can not verfi you in our system.
I inquired about the vehicle and someone called me to say it was still available and when can I come see it? I told her we are about 1.5 hours
away and need to figure out best time. She then placed me on hold and said that the vehicle was no longer on the showroom floor and she
would call me when it was back.. The next day I called again to see if it was back and she said no she will call me.. I never received a call and
the vehicle is still listed on CarGurus.. I read a lot of the reviews and decided that a trip there would not be worth it anyway.
Sep 20, 2022
Response from current dealership:
What vehicle are you referring too? The only reason as to why a vehicle will be no longer be available is becasue of a pending sale or it's in service. Please contact me at 516-590-3800
Got a call back and I filled out finance application. After that the sales rep promised he would call me back but he never did. I called multiple times afterwards, and the receptionist girl took my messages for him. Still no call back.
Sep 20, 2022
Response from current dealership:
I would like to apologize for any inconvience. Please contact me at 516-5903800 ext 114
Stay far away from this place
Not the actual price
Bunch of crooks over there
Added 8,000$ to the car when i got there..
And Added 5000 to the loan without asking first
And got mad when i questioned the numbers
Sep 20, 2022
Response from current dealership:
Please conact me at 516-590-3800 ext 114 to discuss.
Aug 25, 2022
Very good customer service
Aug 30, 2022
Response from current dealership:
Thank you Alfredo
The price you see on CarGurus never reflects the price they sell at, expect to tack on another 7k in charges, they would fair better listing their actual selling price on their ads instead of showing a price that reflects a standard down payment, their refurbishing fee etc. they list it lower to get a better deal rating on CarGurus, great vehicles, would not recommend
Aug 30, 2022
Response from current dealership:
Hi Freddy, sorry you feel that way but we are very open with our customers as you can tell. I remember you calling into the dealer ship and we were 100% open and honest with you.
Hiden fees over 8k at the moment of sing,never get car ,car was around 28k and it becomes around 35k,they say taxe,fee,registration,and somenthing call car nhc inpection,over 2,995 dollar extra never go to that dealership again
Aug 30, 2022
Response from current dealership:
Hello Jeffrey, We do not have hidden fees! all of our charges are listed under the sellers note on our website. What is NHC Inspection? I've never heard of it.
Aug 9, 2022
This dealership is the most dishonest business I’ve dealt with in a long time. They advertised an extremely deflated price to attract potential buyers, and don’t disclose huge dealer surcharges (~$8k without taxes on a vehicle advertised at $38k). Textbook bait and switch tactic, stay away from these guys. What a waste of time.
Aug 10, 2022
Response from current dealership:
bait and switch means we tried to switch you into another vehicle which we did not!! classic bait and switch? funny good luck finding your $35k car for the $20k you offered. I suggest getting a value on a vehicle before you visit the next dealership SIM. just some friendly advice.
My wife wanted this vehicle, but when I requested the purchase order (bill of sale), it was $8,900 more than the listed price. When I questioned them about the markup, I was told to visit their website and read the disclaimer. We ended up buying an X5 at a different dealership. (Honesty is the best policy!)
Aug 10, 2022
Response from current dealership:
Hi james yes you have to pay taxes and registration on your vehicle as this is a new york state law im sure the other vehicle you bought you definitely paid more than what we were selling it to you for good luck with your used 2 accident vehicle that you compared our vehicle to.
Waste of time! They added about $10k to their internet price. I have spent over a decade in car business and never seen this much nonsense. It’s one story after the next and fees that makes no sense. Please don’t waste your time going to this place! Buying a vehicle should be fun and exciting - but these folks are trying to reap people off. I guess it’s part of their business model.
Jul 26, 2022
Response from current dealership:
Hello Kerry, I can not verify you in our system. We are not trying to rip people off. Please make sure you're leaving a review for the right dealership. You can contact me directly at 516-590-3800 ext 114.
Jul 26, 2022
Response from current dealership:
Hi Mark, please let me know what is the year, make and model of the vehicle you're referring too. You can reach me at 516-590-3800 ext 114.
Jun 21, 2022
Response from current dealership:
Thank you
Bought my vehicle this week service was top notch they were busy when picking up my car but made sure they were communicating every few minutes and wasn’t ignored. My sales
Man was Ziggy ! They are very honest too
May 26, 2022
Response from current dealership:
Thank you
May 25, 2022
Response from current dealership:
thank you for the kind words
Had a great experience with the dealership overall , but decided to wait a bit longer before buying a car
May 24, 2022
Response from current dealership:
Thank you, looking forward to working with you in the future.
Awful! Would NOT recommend. Other negative comments are true… once you get to their dealership they talk about all of these fees tack them on - add an additional approximate $8k and then try to tell you to offer them a price to settle on classic tactic raise the price and then have you think you’re haggling them down would never recommend this place to anyone
Jun 7, 2022
Response from current dealership:
I can not find you in our system, please verify who you met with at the time of your visit or you can reach me directly at 516-590-3800 EXT 114.
May 20, 2022
Great selection. The whole team is very friendly.
May 24, 2022
Response from current dealership:
Thank you, looking forward to working with you again in the future.
May 19, 2022
Went to many different dealerships but had the best experience at power motors east. Would highly recommend. The whole staff is extremely helpful.
May 24, 2022
Response from current dealership:
Hi Al, thank you for your kind words.
May 18, 2022
best experience out of all the dealerships I went to. Bryan Peral answered all my questions, no issues. He sent me videos and pictures before coming down here to power motors east. The inventory is amazing. Definitely recommending my family and friends to buy a car from power motors east
May 24, 2022
Response from current dealership:
Hello Yung, Thank you, looking forward to working with again you in the future.
May 18, 2022
Amazing dealership and most importantly the sales rep storm is amazing he knows how to find what you looking for go to him at Power Motors
May 24, 2022
Response from current dealership:
Thank You Frank
May 18, 2022
I'd recommend them. Customer service was timely and they answered all my questions.
May 24, 2022
Response from current dealership:
Thank you
May 18, 2022
It was a nightmare would never recommend anyone with common sense they were liars i drove one and a half hours for them to tell me the car has engine and transmission problems while trying to sell me a car for more money i am a Alumni from Columbia University don't waste your time stay away They're running a con game
May 24, 2022
Response from current dealership:
Sorry for your experience, I advise strongly always call the dealership to find out the availability of the vehicle and to schedule an appointment.
May 17, 2022
The salesman Adrian was who handled my request for information and trade in offer. Unfortunately they seem a bit sketchy as this vehicle is listed for $35k, which is what many other similar listings of the same car/mileage are selling for. So im a very motivated buyer. Well, Adrian informed me through a series of excuses that the vehicle is actually $43k. So be aware this dealership has some shady business practices and doesn’t seem to have a knowledgable sales staff.
May 24, 2022
Response from current dealership:
Hello Garrett, Sorry for your experience.
They did respond immediately but unfortunately I didn’t have the time to make it there yet
May 24, 2022
Response from current dealership:
Thanks for your review, please reach contact us when you're ready to stop by. Looking forward to working with you in the future.
May 10, 2022
Great car, great staff. 10/10 recommend.
May 24, 2022
Response from current dealership:
Thank you
May 10, 2022
Had such a great experience! The staff was amazing and helpful. Would recommend 100% too all my family and friends! :)
May 24, 2022
Response from current dealership:
Thank you, looking forward to working with you again in the future.
May 2, 2022
This dealership is trash. I travelled all the way 3 hours to the dealership as they said they would discuss the price only in person. I checked many times if the online price listed is correct and they said yes. After going to the dealership they added almost 8000$ to the listed online price. I asked them why would they not tell the fees online or on call when I checked and the sales person told that to attract people they will not mention it online. Atleast they did not mention on call. They want the people to come to the dealership looking at low online listings is why they mention less prices itseems. Worthless to travel to this dealership. Worst experience ever.
May 3, 2022
Response from current dealership:
Hi pranathi we are sorry for your experience good luck on your search thank you management
I’ll start off with a heads up for anybody that’s looking to purchase a car from Power Motors East. The price you see on there site or CarGurus, add an additional 7k to it. That’s there hidden fees. Don’t get me wrong, Power Motors had tons of nice and luxury cars but first off, the car’s steering wheel couldn’t even stay in position. And than I looked at another car which had an accident reporter and the salesperson was denying it. He didn’t want to do any negotiating when I brought up the accident. Good cars but not good salespersons.
May 3, 2022
Response from current dealership:
hi nilson we are sorry for your experince please give us a call for your next purchase thank you managment
Thank you guys for an amazing experience. Kendall and Adrian are amazing great car we definitely recommend and we will be back.
May 3, 2022
Response from current dealership:
Thank you, looking forward to working with you again in the future.
Apr 26, 2022
Good experience no hassles, be prepared to deal with them , vehicle was what was advertised. Staff is knowledgeable and courteous from sales,finance to ownership.
May 3, 2022
Response from current dealership:
Thank you, looking forward to working with you again in the future.
Customer service is trash. When I got there they put with thus guy who stated they are going to check to see if I was approved for the vehicle, I asked him how long because I had a baby In the car he said he would let me know. 10 minutes later he got in his car n left. I went Inside the people were very rude. Waste of time and a hour and a half drive. Never heard from this dealership again
May 3, 2022
Response from current dealership:
harsh words dana we are sorry for you experience good luck thank you managment
Apr 14, 2022
Dealer listed a car at a fair price, then wanted to add $7000 in fees to the price, including $3500 in maintenance “because it’s a BMW”.
May 3, 2022
Response from current dealership:
hi david we dont see you in the system as submitting a lead to us please confirm you are at the correct dealership sorry for your bad experience thank you managment
Horrible they added 10,000 dollars of dealer fees. Car is 28k and after taxes and dealer fees it comes out too 38k. Scammers
May 3, 2022
Response from current dealership:
hi colin sorry for your bad experince please give us a call to see how we can help thank you management
May 3, 2022
Response from current dealership:
Thank you
This dealership is a scam..re conditioning fee is $3,495..lol theirs looks like a good deal but it’s a trap..wish we could switch places I’ll be the dealership and they would be the customer let’s see if they agree with the reconditioning fee..lol for the love of money..be careful..
May 3, 2022
Response from current dealership:
we have no record of you even submitting a lead to us ervin please check you are writing a review for the right place sorry for your bad experience. thanks management
Mar 24, 2022
Wow. What an awesome experience. The salesman Wilberto Guisao was wonderful. His knowledge of the vehicle was as if he built it. He answers all of my questions. He was patient and understanding. I would definitely recommend him to all of my clients and friends. Thank you again for such an awesome experience!! I will be back for sure
May 3, 2022
Response from current dealership:
Thank you for your kind words, looking forward to working with you again in the future.
I only wish the dealer advised me that I would also have to pay an additional $ 5000.00, I love the vehicle, but too much over head ;test drive was a good experience.
May 24, 2022
Response from current dealership:
Sorry for your experience.
Dec 30, 2021
Friendly and helpful!
May 3, 2022
Response from current dealership:
Thank you.
May 24, 2022
Response from current dealership:
Thank you
May 24, 2022
Response from current dealership:
Sorry for you experience.
They advertised $16,880 but they will add the followings;
$. 695.00
$1,895.00. Their charge
$3,495.00. They will charge to condition the truck; why do we have to let them do it; when I have my own Mechanic (ASE). They might as well be honest and tell me the price, instead of giving me surprises.
The Car was already sold (listing it still up) little to no information was given to help me find anything close to it or similar in stock. Not helpful
at all.
May 25, 2022
Response from current dealership:
Hi Christie, This is the reason why we urge customers to schedule an appointment or at least call the dealership to see if the vehicle is available before coming in. Once a vehicle is sold it take up to 24HRS to get removed from our website. I apologize your experience was not the best. Please contact us with any questions at 516-590-3800 ext 114 We recommended 5 other vehicles which you said no to? but we did'nt help you? WOW some people you just cant please. please remove this damaging review we are here to sell cars with the market the way it is vehicles are moving fast sorry for your
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Jul 26, 2021
Terrible place to do business with.They will sell
you a car that needs a brand new transmission 2
days later. These people are scam artists, they
will
be nice and helpful until they taking your hard
earned money then do nothing to help you when
they sell you a car that needs serious work. I
bought a
2018 jeep compass on a Saturday and that
Monday EVERY light on the dashboard came on.
Turns out the car was 3 quarts low on oil which
these
people FAILED to check before selling me this
vehicle, after salesman Siggy said a "mechanic"
looked at it Turns out the car I bought with 29k
miles
48hours prior needed a whole new transmission.
Autovanta did ABSOLUTELY NOTHING to help
me. They refused to give me a loaner or rental
without me paying for it after I was sold they
would get me one for the inconvenience! This is
AFTER I traded them my older Jeep and put $4k
down- only 2 days prior. Refused to help or even
offer to pay my first month.
May 25, 2022
Response from current dealership:
hi allyssa did you want to trade your vehicle in thanks
Jul 22, 2021
Really great experience here. The salesman storm helped me out greatly. He was patient and we had a great conversations. He’s extremely knowledgeable about the specs, and features of all the vehicles there.
Sep 14, 2021
Response from current dealership:
It was a pleasure doing business with you.
The price listed of $23,770 is what the third party vehicle listing service was provided. When I
spoke with the dealership, I was informed there is a $695 bank acquisition fee, a $3,495 dealer reconditioning
fee, and $1,995 assumed down payment. When you add the assumed down payment and fees, the actual car
list price is $29,955. A complete and total misrepresentation on this vehicle. If you go to the dealer's site, you
can see these fees listed (or an estimated range of them). The dealer is using the third party vehicle listing platform to gain
interest and avoid disclosing the vehicle's actual cost. What looks like a great deal is actually disguising an
overpriced vehicle. Not professional. Just list the price you want to sell the car for. Rate as a 2 for a good vehicle but misleading sales practices.
Feb 7, 2022
Response from current dealership:
So you swa everything about pricing and still came into complain? The car was nice thank you for that. but to leave a negative review for something you knew you should be ashamed.
May 30, 2021
I did some online research and came across this place Autovanta. I worked with Storm, and the rest of the team. The process was smooth and easy, I wanted honest car dealers and I think this is the place that has them. Highly recommend!
Sep 14, 2021
Response from current dealership:
Thanks for your kind words, looking forward to working with you in the near furture.
May 14, 2021
My salesman was Ziggy he was a pleasure to deal with. I live 3 hours from the dealer so we did all
the negotiations over the phone. they gave me a fair value for my trade in and a fair price for the
jeep. When I arrived to test drive the jeep there was a few things I wanted taken care which they
did and delivered me the jeep two days latter. The numbers we negotiated on the phone were
honored when I arrived for the test drive. Their finance guy ( forgive me for not remembering his
name) was also pleasant not trying to over sell me a bunch of extras. This was a pleasant buying
experience.
.
May 8, 2021
I tried reaching out to them about the truck I'm interested in with email and never got nothing back..I hate dealing with dealerships so I figured this would of been the way to go..but I guess not
Sep 14, 2021
Response from current dealership:
Hi Joshua, I can not find you in our system and that's not the way we do business. Please contact me at 516-590-3800 ext 114
May 4, 2021
Where do I start!! These Guys made me feel like I was at home! Walked in and got straight to business! I knew exactly what I wanted and they made it happen with me! Very great service!
Apr 29, 2021
The ad said one price but after a week of me calling them and submitting paperwork they said there was a title issue never got in contact with me again re-posted it with a higher price I always thought that dealerships wanted to sell cars apparently not this one thanks but no thanks
Apr 16, 2021
Connected with me right away to schedule an appointment. Had answers to all my questions.
Sep 14, 2021
Response from current dealership:
Thanks for the kind words.
Apr 14, 2021
These people are a scam I was ready to purchase a car on their website listed for26890$ planned to buy the vehicle outright and was told with taxes and fees the cash out the door price would be 35,000 almost 36,000$ for this used vehicle that's about 10,000$ in taxes an fees wich autovanta sales reps could not explain what theses taxes and fees are for please do your self a favor if you are looking to buy a new vehicle don't waste your time with autovanta they will fortune scam you out of your money
Apr 15, 2021
Response from current dealership:
Hi carlton This will be the 4th time explaining this $26890 plus your taxes which are over $2300 which goes to the state we dont keep your taxes plus your title and registration plates of $362 than you asked for a extended vehicle service contract we gave you multiple option from year and mileage coverage and you insisted on the highest term and 100,000 coverage and than you asked for tire and wheel coverage all this was selected and asked for by you. we told you multiple times that for you to be around $30000 the extended coverages would have to be taken out and you insisted you wanted and n
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Apr 6, 2021
Excellent customer service very friendly staff and they let u feel at home
Apr 15, 2021
Response from current dealership:
Hi damian we appreciate the kind words and your business we look forward to future business with you and congratulations on your purchase.
The vehicle was involved in an accident and the dealer was not able to locate a report on the damage. The
dealer should be in the control of the vehicle in their inventory. Purchasing vehicle online would require
cooperation from all parties in order to have a smooth transaction and avoid headache.
Apr 15, 2021
Response from current dealership:
Hi cd8431 we provide carfax on every vehicle and our state of the art service department goes through the vehicle with over 150 point inspection if the vehicle is no good we dont retail it it will be sent to the suction. You said car was involved in anaccident but you didnt know where and asked us to tell you where accident was when the vehicle was NOT involved in an accident. How do we please a customer that thinks he knows it all. If you think the vehicle was in an accident and we show you carfax and carfax says it was not but you insist on it was than YOU ask us to show you where the accid
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Extremely disappointed in this dealership. Informed the dealership before discussing the vehicle that I had my own financing through our local credit union. After agreeing to a sales price searching out the shipping of the vehicle and making arrangements, they backed out and said the financing must come through them. I guess the money on the sale of the vehicle along with their additional fees wasn’t enough, seems like they wanted to make money on the financing as well. Would not waste my time again with this dealership!
Apr 15, 2021
Response from current dealership:
Hi stevepsu75 once agree on a price it doesnt matter cash or finance.Than you tell us your financing didnt go through and they didnt give you all the money you required for the purchase of the vehicle and you wanted to renegotiate. We agreed on a price but htan you want to renegotiate not our fault youre lending institution would not give you full amount. We even offered to try to match your rate that you had through one of our lending sources and even help you with less expensive transport since we have access to multiple transporters and that wasnt enough. You wanted thousands $$$$ off. So y
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Car had accident which was not mentioned on any document/emails, some hidden fees and they were giving
me very low trade in value.
Apr 15, 2021
Response from current dealership:
Hi ali if you go to our website each vehicle has a link to carfax vehicle history report in plain sight. And when you offer us below wholesale on our vehicle sir we will offer you the same on youre trade in whats fair is fair. So about the carfax link on our website did you find it yet? If not give is a call we would love to help you navigating our site. good luck Ali.
Mar 21, 2021
Horrible... I wound up buying this truck from them.. to begin with.. the price you show is not the price when you get there.... left only to find that they don’t have a second key... Owner tells me he will send a locksmith to program one for me.. The locksmith contact me and say that I have to pay for it. When I call Autovanta back, they say I have to pay I say that I was told that the dealership was gonna pay he say he’ll call me back and still hasn’t. Also, one tire had a slow leak, brake light was out, no floor mats... people should not deal with this place.
Apr 15, 2021
Response from current dealership:
Hi Anthony i remember you very well. You bought the ram 1500 you got a great deal and still complained? I should have not sold you the vehicle because you complained about everything some people just cant be pleased. You asked for a second key we told you some vehicles have 2 and some 1 key. Than you asked us if we could help you with acquiring the second key at our cost which we gladly will help with. So we arrange the locksmith to come yo your house and make you a second key so youre not inconveninced at our cost price and that you would pay for it. But that wasnt good enough for you you ca
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Mar 11, 2021
Responsive sales people. Large fees and "deposit" deducted from online advertised price so very misleading
pricing. Actual price was almost 3k more than advertised!
Mar 13, 2021
Response from current dealership:
Hi will which vehicle did you come in on and we have no fees please correct review thanks
Hello, I'm Steve
I contacted Autovanta thru CarGurus on 02/26/21 regarding a 2019 Ford Fusion Hybrid for
$14,490. I made a CASH offer of $14,000 and I made it clear to them in the message that this was a CASH OFFER.
They responded fairly quickly by calling me and saying that the price listed in the ad was after a $1995.00 down payment.
I told the woman on the phone that it doesn't ( still doesn't) say that anywhere in their listing and that I'm a CASH BUYER.
I then told her that they are scammers and need to put that in the listing.
Furthermore , in small print they state " Prices listed on CarGurus will be honored as CASH. Print this and bring it with you"
So I'm wondering if she made a mistake not honoring my Cash offer, if she is hard of hearing or maybe they are SCAMMERS ?
To the General Manager -
The car is still listed for sale, if you want to make this right, contact me.
If you make it right I will retract my negative review.
Don't respond twisting my words or story with lies.
Didn't answer right away but did call back shortly after. Good price and clean car from photos until you find out that
your going to pay an extra $4,000 on top of the advertised price before tax. The extra price is in the fine print in the
listing but didn't see it before I called.
Feb 12, 2021
Response from current dealership:
Hi shawn 12470 we dont have ever visiting our dealership please confirm the location and we would appreciate the false review removed thanks and good luck.
Jan 10, 2021
They lied about the listed price, I called them to make sure that the price was right, because it’s way bellow market , than The sellers person (Silvana ) email me the information
The right price was 41,500+1950 as down payment, I never saw such a thing, plus some dealership fees , the total came up to 46,600 ish
After I took knowledge about the REAL PRICE , I agreed with it and told them that I had a car to trade , I sent the pictures through email , didn’t get any answer back , called , email them, still no answer!!
Really disappointed with the customer experience, I loved the car, but the lie about the price and the lack of commitment to sale it , changed my mind !!! Be careful make sure about the price info!!
Feb 15, 2022
Response from current dealership:
Hi william those really strong accusations say we lied and calling us liars. your accusations are unfounded and false we dont appreciate it and would like you to remove your false review thanks and good luck. i dont know how you expect dealership to include taxes and registration in your selling price welcome to earth?
Nov 27, 2020
They contacted to me faster, thanks
Nov 25, 2020
Autovanta promptly replied to my inquiry.
Oct 22, 2020
It was a good experience. A very good team.
Nov 7, 2020
Response from current dealership:
Thank you Ray and we look forward to future business and please feel free to contact us we would love to assist you in any way possible.
Jul 28, 2020
DO NOT GO to his dealership. First the price listed is not the same as the actual total price
of the car. They made me travel an hour out of my way to let me know the price of the car
was 4k more then listed. The salesman only want your money. Then when I told him the
actual value of the car based off KBB and other sites he laughed saying they won't make
money. I had a horrible experience and warn you from going there! It was a waste of my
time.
May 25, 2022
Response from current dealership:
thank you for your feedback experience joe we strive for excellent customer service. good luck on your purchase
Jun 11, 2020
I felt that the were not straight forward in terms of hidden fees. Also, I don't think they really try to get you the
best bank lower interest even when you have good credit. (they already have their bank)
Besides that, they a little pushy in you buying extra unnecessary bumper to bumper insurance.
Nov 7, 2020
Response from current dealership:
Hello Mr. C Please confirm you're review is for the correct dealership the complaint you listed is not our practice. Everything is listed on our website we are very transparent with all of our charges and prices. Please contact us at the dealership at 516 590 3800 to confirm your information and that you have visited our location thanks and good luck
Jun 7, 2020
Good service
Nov 7, 2020
Response from current dealership:
Thank you for your business! We look forward to working with you in the future.
Jun 3, 2020
Very nice! I never ended up buying a car here but the beginning process was pleasant.
Nov 7, 2020
Response from current dealership:
Hello Rica, thank you for your review. Please contact us the next time you're in the market for a vehicle.
Nov 7, 2020
Response from current dealership:
Thank you for your business, looking forward to doing business with you in the future.
Mar 13, 2020
Good service, fast delivery,satisfy,fair price ,extra hidden prices at the end of the deal , end up paying about
2.000 dollars extra, needed the car, so I got the car thanks.
Jan 30, 2020
Good dealership. Helpful and knowledgeable sales people.
Jan 21, 2020
I had already gone to a few dealers, before visiting Autvanta. I met Alex the sales rep, we talked a bit and initially I was shown the wrong vehicle. He recovered very well, got into the car I was looking for in the ad. He was a straight guy, gave good info without the sales hype. I found this dealership to be helpful and straight forward. I would go back to trade in or shop for replacement vehicle.
Nov 7, 2020
Response from current dealership:
Hello James, thank you for your review we're looking forward to doing business with you in the future.
Would not answer any questions of final price.
Avoided questions about what the dealer fees
were. Came to buy walked out annoyed
Feb 15, 2022
Response from current dealership:
Hi allen sorry to hear about your experience. we remember you the reason you walked out is because your offer on the vehicle was half of the advertised price. the salesman told you that was not possible and you got annoyed because you could not buy the vehicle at you're unrealistic offer. i suggest doing a little bit of research on the value of the vehicle you are interested in before the ridiculous offer. all your questions were answered including price good luck allen.
Jan 8, 2020
Response from current dealership:
Thank you for the kind words and look forward to future business and please feel free to contact us we would love to assist you in any way possible.
This dealer was apparently not willing to
negotiate. I made a reasonable offer of $17600
on a vehicle and instead of countering, this
dealer simply said that the listed price is
the best price. My experience was based on an
email interaction and subsequent follow up
phone call with a woman at the dealership that
was not aware Autovanta had rejected my offer.
Feb 15, 2022
Response from current dealership:
so we get a negative review for a low ball offer you should be ashamed of yourself