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Dealer Reviews

Based on 10 reviews
All reviews are verified visits to the dealer. – Learn More
Shakira
Apr 1, 2026
Everyone was very nice, very polite. I just didn’t like how I got approved and then got there and they told me I wasn’t approved for the amount that I was approved for when I did the application on CarGurus site… when I got there they asked for more money down so I didn’t get the vehicle
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Dec 1, 2025
Smoothest car transaction ever.
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Jan 26, 2026
Response from current dealership:
Thank you! We’re glad to hear it was the smoothest car transaction ever. That’s always our goal. Enjoy your vehicle and thanks for choosing us!
Debrah
Jul 27, 2025
The car shown in this photo is not G80 3.5 sport but a G80. When salesman told, he stated car guru made the mistake. No apology for inaccurate description nor has it been corrected. A long drive with disappointing customer service.
5 of 5 people found this review helpful.
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Fariha
Jun 8, 2025
I ran into a problem with their sales tactics. They pressured me to buy a $1,000 Flex product, which is meant to be a tracker device that I had no interest in. The Finance Director told me it was required by their owner and that it was pre-installed on all their pre- owned cars. They initially refused to sell me the vehicle without it. However, when I pointed out that they can’t force a customer to buy the Flex product, they suddenly changed their tune, admitting it was optional. After experiencing this misleading practice, I decided not to purchase from them. Remember, you don’t have to buy these Flex products if you don't want to.
14 of 14 people found this review helpful.
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May 12, 2025
Was going to trade in my truck. No one could appraise my truck at the dealer. I wasn’t allowed to test drive the car without running credit but at-least the salesman asked if I wanted him to drive the car for me. Dealer reached out to ask about my experience. Told them the issues and never heard from them again.
5 of 5 people found this review helpful.
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Todd
Apr 9, 2025
good
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Apr 8, 2025
They change prices in person
8 of 8 people found this review helpful.
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Apr 1, 2025
A great experience all around. They were very busy but still found time to keep us in the loop about vehicle we were interested in.
1 of 1 people found this review helpful.
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Mario
Dec 4, 2024
Excellent experience with the entire team at Pointe Buick GMC. Thank you
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Joseph
Oct 26, 2024
The paperwork that I was given had a lot of junk fees and mistakes. Asked them to correct the paperwork and get back to me. Also the Hyundai that we originally looked at had body damage that was not diclosed in there ad.
6 of 6 people found this review helpful.
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Dec 17, 2023
Very nice and answered all my questions
1 of 1 people found this review helpful.
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Skip
Jun 30, 2023
Fantastic experience. Well deserved consistent 5 start reviews. I called in the morning, pulled in about an hour later and the salesman Greg had the car ready for me. Took my license, gave me the keys and I went for a test drive. Great car. Car was better than described. Made the deal quickly without going to my second appointment of the day, because the manager was fair reasonable and listens to what I had to say. The finance manager, Kristian, saved me money and got me a better rate. No overselling no nonsense. Will be buying from them when my wife needs a car. Also- the inventory was really nice. I had a specific car in mind but as I was waiting I saw a number of people come in and look at non Buick GMC used cars they had for sale and they were super clean. The new inventory of Sierras, Yukons, Acadias, and Enclaves was really thorough- I was just looking for used.
2 of 2 people found this review helpful.
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20
Jun 18, 2023
They were prompt and easy to work with. There could have been a little better communication regarding delivery, but the overall experience was super smooth and easy.
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Joseph
Jun 27, 2022
It was a nice experience I would buy from them again. The dealer gave me what I ask for. I like to get my wife a car from them,
1 of 1 people found this review helpful.
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Mar 8, 2022
Responded right back
1 of 1 people found this review helpful.
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Karen
Dec 5, 2021
Got in touch with me right away. Decided to wait since electric cars are coming soon
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Stanley
May 7, 2021
Bill did a great job of showing us the truck and managing the paperwork for our out of state purchase.
1 of 1 people found this review helpful.
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Brian
Sep 30, 2020
Tom and Jeff did an awesome job putting together a great deal. Love the new 2020 Tahoe better than my old 2011 Tahoe.
5 of 5 people found this review helpful.
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Jun 23, 2020
Eric was awesome didn't buy this truck but found our truck with them that day. No regrets would buy there again for sure as long as we get Eric
1 of 1 people found this review helpful.
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Timmie
Mar 6, 2020
Nice saleman scott
1 of 1 people found this review helpful.
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Mar 21, 2019
It was a very easy going sales rep. No issues
1 of 1 people found this review helpful.
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Tommy
Nov 24, 2018
Incredible experience. Nothing hidden, everything was upfront. Jay was courteous and professional, Jeff covered all aspects of the vehicle very clearly. Thumbs up experience.
1 of 1 people found this review helpful.
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Apr 15, 2018
Great service fast and friendly
1 of 1 people found this review helpful.
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Carmen
Jan 14, 2018
Email them the 4th of January drove down on Saturday the 7th and purchased the truck Bill delivered it on the 11th GREAT place worth the hour drive thanks Bill for everything
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Jan 2, 2018
Wanted to buy this truck, had to wait for financing to go thru. After the Holliday, they informed I was approved but needed more down. Was able to come up with the extra, but wasn’t able to get to the dealership until later today. Was informed they had someone else there to look at the truck and before I could get here to put a deposit on it. They sold it. Completely absurd. All they care about is the dollar. Not a future customer.
2 of 3 people found this review helpful.
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Jan 3, 2018
Response from current dealership:
We are very sorry this did not work out for you.  In situations like this we not only have a disappointed customer but also a disappointed sales person.  To be fair to other customers, and our employees, we must sometimes make a judgement call.  We try very hard to put deals together and help customers obtain financing as we did with you, for a couple of hours on Saturday.  While you were trying to obtain financing on your own, the truck was still for sale, as we did not have a deposit or an approval.  Yesterday a customer came in and purchased the truck from another sales person.  We would ha
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Nov 27, 2017
The vehicle they have is a gasoline truck. I am looking for turbo-diesel. they are great:prompt, polite, knowledgable
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Luis
Sep 22, 2016
They responded once and never responded any more I guess since I live in a different state my money is no value to the.
2 of 6 people found this review helpful.
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Jan 3, 2018
Response from current dealership:
I am sorry no one stayed engaged with you.  We are here to help people find quality vehicles and it does not matter what state you live in.  We simply dropped the ball on this and tightened up our processes since.  Thanks for the feedback.  Larry Davis - Owner
Shannan
Jun 2, 2016
No pressure sales staff. Eric was great! He was patient as I was there with my two kids as well. Purchasing the car was streamlined and he took much care in going over the new vehicle.
2 of 3 people found this review helpful.
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Shehzad
Jan 6, 2015
Great
1 of 1 people found this review helpful.
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Mar 28, 2014
Good
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marty
Apr 10, 2013
Great car buying experience! No pressure, no hard sell. See Jay in sales.
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Apr 6, 2013
Responded promptly
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Marcus
Mar 15, 2013
Good
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Jose
Jan 10, 2013
great
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