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Dealer Reviews

Based on 4 reviews
All reviews are verified visits to the dealer. – Learn More
Sep 16, 2025
I just purchased a vehicle from these guys earlier today, and the experience could not have been smoother or more pain-free. My first impression was the dealership itself was beautiful and very well maintained, and then I noticed they clearly treat the cars here just as well...every vehicle in the lot was clean and organized. I had the pleasure of working with Ali throughout this process, and right away I felt more like I was talking to a longtime friend trying to help me out than just some salesman trying to make a buck off of me. He is a great guy, and I got a great ride. I highly recommend US24 Auto to anyone looking to purchase a vehicle. You will get the best car at the best price. Period!!
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V
Jul 20, 2025
Love the interaction between the salesperson and me on all levels! Very knowledgeable and helpful in describing their vehicles! Love their warranty service they include in the purchase!
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Apr 3, 2025
Car was much rougher looking than pictured. I drove two hours to see it had to turn it down
2 of 2 people found this review helpful.
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Apr 4, 2025
Response from current dealership:
Hello!

Hope to exceed your expectations next time, wish we new who you are and which vehicle you came to look at.

Respectfully,
Owner
Dec 26, 2024
The owner was not there but the person I talked with was nice.
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Feb 13, 2024
He was amazing and very cooperative
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Amanda
Aug 14, 2023
Good
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Nov 18, 2022
Right On....
1 of 1 people found this review helpful.
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Apr 26, 2022
All contacts at Plymouth Auto Sales were very kind, helpful & professional. The dealership was super organized, clean & impressive. Awesome car, awesome dealership!!
1 of 1 people found this review helpful.
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Adam
Apr 1, 2022
Very helpful and attentive sales lady. The best contact I had. If the car was right the sale would have happened.
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Jan 27, 2022
Answered fast
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Nov 10, 2021
Very Quick to respond.
1 of 1 people found this review helpful.
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Aug 27, 2021
Fast easy professional
1 of 1 people found this review helpful.
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Caitlin
Aug 19, 2021
I visited Plymouth Auto Sales to test drive a car that came out of state. Onsite look-over as well as test-driving were made very easy, but I left without purchase because the vehicle in question has had heavy rust buildup in the rear wheel hubs, so I was concerned about potential problems with axles. Still, I thought the dealership was a good, creditable place to look for used cars. Regrettably, when I contacted its owner again several days later, hoping to test drive another car, I never received any response. And I ended up buying a car somewhere else. Wish the dealership wouldn't brush off potential buyers.
3 of 3 people found this review helpful.
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Aug 19, 2021
Response from current dealership:
Hi Caitlin,

Congratulations on your new car!!!

Thank you for the opportunity to earn your business, I'm very sorry to hear about this. There must have been a disconnect somewhere (how did you try contacting us?) would love to know so this doesn't happen again. We defiantly give you all the time you need with car purchasing process but never ignore your calls, or any requirements for that matter. Please don't forget about us in the future will do our best to exceed your expectations.

owner
Julian
Aug 17, 2021
Prompt right away, answer every question in detail , willing to help with everything that they know , confident , i definitely recommend this dealership.
1 of 1 people found this review helpful.
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Aug 19, 2021
Response from current dealership:
Thank you for the feedback!

Owner
May 31, 2021
Car was not what I was expecting. Also the sales person was very young and inexperienced. The questions that we asked he wasn’t aware. He even told us that we couldn’t test drive because they left him alone at the location and the finance people wouldn’t be back in the office for 2 days. It was a wasted drive to this location. The vehicle isn’t worth this price & it appears to be a hole (resembling a bullet hole) on the driver side passenger door crease. When we inquired the young salesman said oh I don’t know what that is! Needless to say I did not purchase or look twice.
1 of 1 people found this review helpful.
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Jun 1, 2021
Response from current dealership:
Hello Tamika,

We are sad to hear about your unsatisfying experience at our store. Your complete satisfaction is our number one priority and we are always training and looking to improve our product and customer service.

The young man you are referring to as inexperienced has been with us for nine months, and we have gotten many compliments as being professional and courteous. We will apply more training  as he still has a lot to learn, ( we all have to start at some point!).

The reason why you where not let out on test drive was because we close at 6pm and you stopped in at 5:55pm, no
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Ananda
May 19, 2021
Quick response about car
1 of 1 people found this review helpful.
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Wendell
May 15, 2021
Excellent service
1 of 1 people found this review helpful.
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Apr 2, 2021
Spoke with them by phone when visiting from Virginia. Very helpful and professional.
1 of 1 people found this review helpful.
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May 12, 2021
Response from current dealership:
Thank you for taking the time to review us!! Please let us know if you need anything.

Management
20
Feb 18, 2021
They were super nice to me and took excellent care of my every request. I just took I’ll part ways through the process. I’d recommend them to all that want excellent servicing.
1 of 1 people found this review helpful.
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Michelle
Feb 8, 2021
He was friendly, very helpful and willing to help me look for the vehicle That I was interested in.
1 of 1 people found this review helpful.
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Mark
Jan 13, 2021
Dealing with Plymouth Auto Sales has been a favorable experience. Communications have been cordial, consistent, reasonably thorough and generally productive. As one might surmise, we're not quite at the finish line; but the experience has been pleasant, agreeable, easy and informative. I'd like to add that final star; but the ball is in their court now.
1 of 1 people found this review helpful.
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Oct 15, 2020
They called next day
1 of 1 people found this review helpful.
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Oct 8, 2020
The dealership was very helpful. They answered all my questions and was willing to work with me to see the car.
1 of 1 people found this review helpful.
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Christopher
Sep 29, 2020
Excellent
0 of 1 people found this review helpful.
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Sep 11, 2020
Good folks
0 of 1 people found this review helpful.
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Johnny
Sep 6, 2020
Great place to buy a car the prices were reasonable and the staff was professional. Brendan did a great job communicating with me before I arrived. He did not rush me and made my buying experience phenomenal! Thanks Plymouth auto sales.
1 of 1 people found this review helpful.
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Sep 6, 2020
Response from current dealership:
Johnny,

Thank you for your feedback, we hope to see you again soon! Please let us know if you need anything.

Management,
Justin
Sep 4, 2020
Bad experience the one guy was supposed to call me back through the week to work out numbers the next day never contacted me a week later the car was sold the day before I was supposed to buy it also have a co signer but he wanted to to special finance
1 of 1 people found this review helpful.
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Sep 4, 2020
Response from current dealership:
Justin,

Customer satisfaction is our number one priority! I Julian personally helped you on Saturday looking at the car and talking about financing, We like to take our time with financing and find the most efficient way for you. Your current credit situation was poor and I suggested you get a cosigner but i also mention to you that a cosigner may not help for your credit, but i wanted to try anyway to help save you money.

That following Monday we spoke on the phone and you informed me that you wont be able to come in until Friday, so i said i would be working on this deal during this ti
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Richard
Aug 21, 2020
Solid experience! Clean and safe, they did what you'd want a dealership to do during this pandemic. We had appointment times to see and later purchase. The test drive went well. The salesperson wasn't aggressive or pushy and we were able to quickly make a deal and make the purchase. Friendly staff and owner, we even chatted for a bit afterwards.
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Teresa
Jul 23, 2020
Timely response to my auto inquiry.
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Jun 2, 2020
Great experience! Spoke with Julian over the phone and he met with me the very next day for a test drive on holiday weekend no less!! Fair pricing, great selection of inventory, and not pushy at all! Purchased the vehicle from him and will keep his card for my next purchase! Highly recommend! Even had motorcycle for sale on showroom floor!!
2 of 3 people found this review helpful.
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Mar 16, 2020
wonderful service and cars!!!
1 of 1 people found this review helpful.
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Peter
Feb 27, 2020
Very honest about the vehicle I inquired about.
1 of 1 people found this review helpful.
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Jan 12, 2020
Contacted me quickly, gave me all information on the vehicle I was looking for
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Dec 31, 2019
Currently working with this dealer to find my perfect fit used car. Salesman professional and helpful
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Nov 1, 2019
One response, couldn't get response for other inquiries. Not sure why
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Nov 2, 2019
Response from current dealership:
Pleasure speaking with you today Jeffery!

Julian
Plymouth auto sales
Laith
Oct 8, 2019
Good people didn't get a car from them yet but the approved me and got everything ready for me
0 of 1 people found this review helpful.
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Oct 8, 2019
They were very helpful and kind, and I will ask them some questions about the car.
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Aug 30, 2019
Good feedback on all my questions
1 of 1 people found this review helpful.
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Aug 18, 2019
The experience was great! Enzo was very helpful and treated us like were important. the entire experience made me want to recommend Plymouth Auto Sales to anyone who is looking to buy a quality used vehicle.
1 of 1 people found this review helpful.
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Richard
Jul 15, 2019
Dealer replied with terrible pics of the cars all around quality.
1 of 1 people found this review helpful.
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Robert
Jul 10, 2019
Super easy purchase. Enzo was fantastic and everything went smoothly.
1 of 1 people found this review helpful.
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May 28, 2019
Dealorship is Helpful. Providing 3 month warranty is a plus. However, didn't buy at that location. Found another car.
1 of 1 people found this review helpful.
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May 31, 2019
Response from current dealership:
Thanks for the feedback!
Kevin
May 16, 2019
Nice lot, Nice people, Nice cars. Unfortunately, couldn’t find one that was right for me.
1 of 1 people found this review helpful.
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May 23, 2019
Response from current dealership:
Hey Kevin,
Thank you for the feedback. Please let us know what your looking for so we can get it for you.

management,
Jim
Mar 30, 2019
Very personable and helpful.
1 of 1 people found this review helpful.
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Mar 21, 2019
Just purchased a vehicle from Plymouth Auto Sales and it was a great experience. Enzo was very helpful setting me up with a test drive, and setting up my purchase. Julian was kind, efficient, and thorough in closing the deal. I would definitely recommend this dealer, and will shop there again if my family needs another car.
3 of 3 people found this review helpful.
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Jan 8, 2019
Great they called immediately good car lot
4 of 4 people found this review helpful.
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Michael
Dec 9, 2018
It was the best experience I’ve had and the people there they were very helpful and I appreciate how they deal with the customers I’ll do more business with them thank you so much
4 of 4 people found this review helpful.
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Madison Bechler
Jun 27, 2018
Me and my wife were looking for a new SUV after our lease was up this month and Julian and Enzo were able to put us in a used BMW X5 with low interest rates and 3 year powertrain warranty at an extremely reasonable price. Nice selection of european and more unique used vehicles for sale. We love our new car! Thanks again! We will be using you again.
1 of 1 people found this review helpful.
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Jun 28, 2018
Response from current dealership:
Mr. Bechler

Thank you for your business and taking time to review us. We hope to see you again!

Owner,
Jeffery
Jun 20, 2018
And I and Julian were very good to work with, and went over and above our expectations for service and satisfaction.
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Jun 22, 2018
Response from current dealership:
Jeffery,

Thank you for your business, was pleasure working with you.

owner
Jun 18, 2018
Place seemed real shady. Car had something broken in the front end for sure. One sales guy agreed 100% then the "boss" argued with me and his employee cousin backed right down. I'm good with trying anything from them.
2 of 2 people found this review helpful.
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Jun 19, 2018
Response from current dealership:
Mr. Cole,

We are very sorry to hear that you had an unsatisfying experience at our store. You test drove an 08 Chrysler 300  and thought the steering was a little hard when turning, the salesman has no mechanical experience and came and ask me (owner) for advice, i came out test drove the vehicle and had a 10 min conversation with you about how i thought it seems very normal to me. I also recommend that you take it to your mechanic and let them look at it, you're response was that you owned a 2017 charger and you know all about these cars, so then i informed you that they have an upgraded s
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Maggie
Jun 15, 2018
They were very polite & straightforward. No pressure. Dealership was clean
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Jun 19, 2018
Response from current dealership:
Maggie,

It was our pleasure serving you. Thanx.

Team
Jim
Jun 3, 2018
No pressure sales rep.
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Apr 25, 2018
They were awesome!! We came and saw and drove off with the newest member of our family!! They were extremely helpful and accommodating!! Not only will I be back, I'll be bringing everybody with me!! Thank you guys!!
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Apr 11, 2018
Enzo and Julian were awesome to work with. They really take care of you and treat you like family. I would definitely buy from them again if I was in the market for another vehicle. My dad is looking for something and already I referred him to go there first. Thanks fellas! Love my car!
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Apr 11, 2018
Response from current dealership:
Joshua,

Thank you for taking the time to review us, we hope that you continue loving your car! We look foreword to serving you again.

owner
Mar 14, 2018
They were great fast to call me back and very friendly when I went in
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Mar 13, 2018
Best car buying experience I’ve ever had. Got the information I was looking for when I asked through CarGurus and email. No pressure to make phone calls or make an appointment to test drive. Everything was straight forward and the vehicle was priced appropriately. The first impression made a huge difference. Thanks again!
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howard
Jan 21, 2018
They called promptly and followed up by answering all of my questions. Excellent service and responsiveness.
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Jan 23, 2018
Response from current dealership:
Mr. Moore,  

Thank you for allowing us the opportunity to earn you're business. Looking forward to seeing you soon!

-Enzo  
Valerie
Dec 26, 2017
Enzo was very helpful and polite. I will be purchasing from here soon. Good looking vehicles with clean titles. He was truly awesome.
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Jan 23, 2018
Response from current dealership:
Valerie,

Thank you for the kind words. & Thank you for allowing us the opportunity to earn you're business.

-Enzo  
Matthew
Sep 11, 2017
Julian and Enzo replied pretty quickly. They were both really helpful, Julian especially so since I've never gone through the car buying prices before. He was patient and offered a multitude of options to me.
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Sep 12, 2017
Response from current dealership:
Matthew,

Thank you for taking the time to review us. We are here to serve you, answer any questions you have and of course we will offer the best possible purchase option to you.

owner
Joe
Apr 18, 2017
I did not end up buying the car. I still had a good experience. They were willing to work with me on extras such as tires and what not. Nice people. Nice place. As always do your research on what your buying. That way there are no surprises. Carfax, KBB and then finally carcomplaints.com
3 of 3 people found this review helpful.
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Apr 24, 2017
Response from current dealership:
Joe,
Thank you for taking the time to review us and hopefully next time your in the market for a pre-owned vehicle you think of us and we will do our best to help you out.

owner.
Apr 5, 2017
quick response to my inquiry
1 of 1 people found this review helpful.
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Sep 12, 2017
Response from current dealership:
Thank you for the review, it is our pleasure serving you.

owner
Christine
Jan 26, 2017
Yes, the did contact us in a timely manner.
1 of 1 people found this review helpful.
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Jan 30, 2017
Response from current dealership:
Christine,

Thank you for the review, it is our pleasure serving you.

owner
Morris
Sep 6, 2016
Nice
1 of 1 people found this review helpful.
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Sep 29, 2016
Response from current dealership:
Morris,

Thank you for the review, it is our pleasure serving you.

owner
Jacqueline
Sep 2, 2016
Received no original call nor e-mail -- an oversight perhaps. I made the call. Met with salesperson Madie, who was very courteous, answered some questions, and allowed me to test drive the desired vehicle. She gave me a follow- up call the next day, which was nice.
3 of 4 people found this review helpful.
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Sep 29, 2016
Response from current dealership:
Jacqueline,

Thank you for your review, We will work harder to exceed your expectation next time you visit us. We appreciate the opportunity to earn your business.

Owner
robert
Mar 3, 2016
Professional. Took care of everything
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Sep 29, 2016
Response from current dealership:
Robert,

Thank you for the review, it is our pleasure serving you!

owner
LaShanna
Oct 2, 2014
The Sales Manager Julian was Great, Thank you so much!!!!
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Scott
Sep 19, 2014
Very great experience helpful and knowledgeable on his inventory would refer to a friend !!!!
1 of 1 people found this review helpful.
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Bob
Jul 2, 2014
Responded, but not with the car I'm looking for.
1 of 1 people found this review helpful.
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