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Dealer Reviews

Based on 2 reviews
All reviews are verified visits to the dealer. – Learn More
Sep 25, 2025
Responded immediately
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Bruce
Jul 4, 2025
I purchased the car , very good dealer
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Aug 22, 2023
excellent
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Mar 9, 2023
salesman kept in touch daily
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Roger
Jan 26, 2023
Rick took good care of us and made the sale easy.
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Nov 22, 2022
Excellent staff Robby exceed all expectations. We drove from Tampa to buy the car. Highly recommend
0 of 1 people found this review helpful.
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20
May 1, 2022
Every aspect of my dealings ) and purchase ) Was perfect!
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Apr 11, 2021
We had an excellent experience with this dealer and salesman. The salesman was outstanding in explaining showing us all aspects of this car. He was obviously very knowledge. He also made for a very pleasant buying experience. Kudos to Rich Jimenez from Plaza Cadillac!
0 of 1 people found this review helpful.
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Christopher
Feb 3, 2021
Very courteous, great follow up.
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95
Jan 9, 2021
They quickly replied and we talked and I got the Information on a beautiful car
0 of 2 people found this review helpful.
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Larry
Nov 26, 2020
Very proper return email did give me a lower price on vehicle but we can come to terms with one price responding to emails just good business would recommend doing business with them
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Nov 25, 2020
Good overall experience with Plaza Cadillac, the DTS they have for sale is priced too high, the pictures show lots of rust on under carriage and exhaust system which concerns me.
1 of 1 people found this review helpful.
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Oct 4, 2020
We had a great experience with Plaza Cadillac in Lesburg. Our salesman, SK, was wonderful. He didn't rush us. He was very kind and had our best interest in mind at all times.. Colt and the rest of the staff were all very professional. I would definitely recommend this dealership. Thank you SK! You are the best.
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Linda
Jul 3, 2020
Although our contact to the internet manager was unsuccessful we were persistent in calling the dealership direct and making contact with Robby in sales. We told him that we had a serious interest in purchasing this car. He was the right person for this transaction. We had a deal in 20 minutes and we are extremely satisfied up to this point .
1 of 1 people found this review helpful.
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Jun 28, 2020
I am not sure why other reviews bad mouthed the dealership & said the car was sold. I called & inquired about the car. They said it was there. Because I have my 85 yr old mother who had a stroke with me I asked for them to confirm the car was there since reviews said it was not. I did't want to shlep my mother an hour away in her condition. They bent over backwards, took pictures and texted me. They were very accommodating with my schedule. The car was definitely there because I bought it tonight. Bless there hearts they stayed late by 2 hours to finish my sale . My only complaint is that they didn't budge on the price. Not a penny. I would have went else where for a better deal, but the sales guy Osvaldo had outstanding customer service skills. He was relatable & didn't make me feel like I have been sold. I own a business and employe commission only sales people. I know gifted sales people when I see them and Osvaldo is gifted. Though the finance guy good of cut me a little break.
1 of 1 people found this review helpful.
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Jun 17, 2020
they were good. I'm not ready yet.
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Jeff
Apr 20, 2020
Salesman Allan was great. Did a wonderful job! Dealing with the GM was painfully difficult. Came in and bought a car when no one else was buying due to coronavirus. Made the deal and GM drug his feet for over 3 weeks to get a we owe satisfied. Incredibly frustrating. As long as he’s there, I can not recommend that dealership
4 of 4 people found this review helpful.
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May 12, 2020
Response from current dealership:
we gave the customer 1500 dollars to repair his leather seats. after we agreed on 500.   he then wanted the heated seats fixed that was not part of the deal. the car was over 10 yrs old and sold as is except for a powertrain warranty.  we did everything to make him happy but he wanted more.
Mar 14, 2020
They were quick to respond and very helpful as well as knowledgable. I would purchase from this dealership if they have the vehicle I wish to purchase.
0 of 1 people found this review helpful.
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Jan 31, 2020
Got back to me quickly but the car was more than I wanted to spend.
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Larry
Jan 6, 2020
Prompt ; friendly. Would definitely recommend this dealer.
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Cynthia
Oct 29, 2019
It went fairly smooth and easy. My sales Lady Kathy Curtis was marvelous, she put some of the other salesman to shame. She came right up and asked how I was doing? What was I interested in buying? Kathy was very professional and I got myself a beauty a 2011 Grand Sport Corvette with low miles. Mark the Finance Manager was very on top of things. He had everything in order and great suggestions on all warranties, which I added some. I'm happy, what else can I say? Besides go see Kathy and let her sell you a car!
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Aug 19, 2019
Hoping to be driving this beauty rest soon. The people I've spoken with in the past few days have been very informative.
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Jul 15, 2019
100% theeee best car buying experience.ever . looked at the corvette one am.. and came back that pm wit my wife and bought it.. trading in my camaro.
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Kenny
Jul 14, 2019
A very successful transaction, good people to work with. Can't wait to put a face with all the talks.
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Jul 5, 2019
No pictures here or on there website. Also They can’t actual verify the vehicles mileage. They sent me Carfax which only shows 2 service and mileage records for a Escalade that’s 16y old. Who doesn’t take there caddy to the dealership (ever) for service! This vehicle and dealership is Shady!
4 of 4 people found this review helpful.
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Jul 8, 2019
Response from current dealership:
I am not sure why you responded to this that way.  The internet manager takes pictures once a week and will be posting them early week of 8th. as for miles.  Gm has history form when it had 6 miles in 2002 to the last recorded 57804 5 4.5 years ago. vehicle was not driven much.  Car fax only will have history of affiliated service centers.  If you require other proof of mileage when you come in to look at vehicle we can show you General motors history and or engine controllers recorded miles.  Hope this helps.
A
Oct 11, 2018
This dealer took a deposit for the car that I wanted and then when I could not get to it before someone else wanted it they sold it out from under me. The manager was also rude about it and claimed that it was me who should have been there immediately. I live seven hours away and would not have given them a deposit if I didn’t want The car!
7 of 7 people found this review helpful.
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Oct 12, 2018
Response from current dealership:
A, I apologize that you had an unfortunate experience with our dealership.  It is our goal to make sure that everyone that we deal with has a completely satisfied experience. I don't know all of the parameters of the situation but please feel free to contact me personally if you feel so inclined.  I want to make sure that you were refunded your deposit and hopefully the sales department made an effort to find you a "like" vehicle. I realize that no two pre-owned vehicles are ever the same but we will make every effort to try to find you something comparable that will meet your needs.
 More ...
Aug 21, 2018
Bought the car! Very nice experience
2 of 3 people found this review helpful.
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Tammie
Jan 30, 2018
They were wonderful they went above and beyond to help me
1 of 2 people found this review helpful.
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Oct 2, 2017
I was so impressed with Sales , the general MGR , the parts MGR and everyone that i came in contact with that I purchased the w 2017 Cadillac CT6 PLUG-IN Hybrid RWD .... Not only did they knock off $10,000 off the asking price but they gave me top dollar for my trade in but the selling feature that they forgot to mention was the FEDERAL TAX rebate of $7500 off my taxes for buying a plug-in . No pressure ... Just super nice folks that make you feel like family .
0 of 2 people found this review helpful.
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Oct 4, 2017
Response from current dealership:
Thanks Bill! We are so happy to hear you had such a great experience with our team. We appreciate you taking the time to provide us with positive feedback. Please don't hesitate to let us know how we can be of assistance to you in the future. Enjoy that new CT6 and take care!
May 23, 2017
Yes, the dealer did contact me but never answered my question regarding whether the car in question had ever been involved in a prior collision.
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May 24, 2017
Response from current dealership:
Hello!  Checking our records, we did send an email with the answer to your question on 5/17 at 8:24am. The email was titled "Corvette Grand Sport at Plaza Cadillac".  I apologize if you somehow missed it.  

Please let us know if there is anything else we can do to be of service.  
R
Mar 17, 2017
Bought this F355, the sales person was more a typical used car lot sales guy, didn't like him at all and wouldn't ever deal with him again. The manager Tony saved the sales he stood by on what he said and promised what he said came thru. All past maint, records, tool kit, the original books came with the the car.
2 of 2 people found this review helpful.
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Mar 31, 2017
Response from current dealership:
Thanks for the review, and congratulations again on the F355.  Have fun!

Tony Pagano
Sales Manager  
Bill
Feb 22, 2017
Prompt response courteous reply and appropriate follow up. Still talking.
0 of 1 people found this review helpful.
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Mar 31, 2017
Response from current dealership:
Thank you Bill.  Let us know if there's anything else we can do.   

Tony Pagano
Sales Manager
Tim
Feb 19, 2017
I only had phone contact with them. I didn't buy the car but they were very nice and had good follow up.
0 of 1 people found this review helpful.
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Mar 31, 2017
Response from current dealership:
Thanks Tim. We appreciate the opportunity and are glad you had a pleasant experience with our staff.

Tony Pagano
Sales Manager
courtney
Jan 2, 2017
The sales agent called and emailed me within 15 minutes of me signing up with CarGurus. Overall I had a good experience with the sales agent. The car was in extremely good condition although no pictures were uploaded. The agent explained the car had just arrived and was so new to their inventory, they hadn't got around to posting pictures. They allowed a test drive and then we haggled back and forth for awhile. He did not try to upsell me at all (maybe because he realized I knew my stuff). In any event I was very please with my purchase. I would have liked to have gotten a little more for my trade-in, but at the end of the day I know it's business.
0 of 1 people found this review helpful.
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Jan 19, 2017
Response from current dealership:
Thanks for sharing your good experience Courtney.  We appreciate the review, and are glad we could help connect you with your new vehicle.  Enjoy it!  

Tony Pagano
Sales Manager
Brian
Aug 15, 2016
Sales person was very helpful and made an effort to insure I had whatever information I asked about the car.
0 of 2 people found this review helpful.
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Aug 18, 2016
Response from current dealership:
Thanks for the review, Brian!  We're glad you had a great experience, and we look forward to being of service in the future.  

Tony Pagano
Sales Manager
Guy
Nov 3, 2015
very nice
0 of 1 people found this review helpful.
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Nov 3, 2015
Response from current dealership:
Guy we are happy that you were treated the way we like to treat everyone and that is with respect and kindness. However, we aren't sure if you received all the information that were looking for after speaking with Olga. Please let us know what we can do to help with your purchase.

Algenelerro Frazier
Customer Care Director
15
Oct 22, 2015
Answered all my questions, and wants to deal
0 of 1 people found this review helpful.
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Oct 25, 2015
Response from current dealership:
We are glad your experience with us was a good one. Now if there is anything you need please talk with Tony, the Sales Manager and he will make everything with this purchase pleasant and awesome!

Thank You,
Plaza Customer Service
hezzie
Apr 1, 2015
Great dealer to work with
0 of 1 people found this review helpful.
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john
Feb 10, 2015
good 2. The salesmen was excellent the vehicle was sad
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