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Dealer Reviews

Based on 1 reviews
All reviews are verified visits to the dealer. – Learn More
Nov 6, 2025
1 star because that’s as low as they go , contacted dealer about this truck and was told the price is over 70 thousand when there advertising it at 49668.00 . They need to take their add down if it’s false.
3 of 3 people found this review helpful.
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Nov 7, 2025
Response from current dealership:
As we discussed, we had a change in syndication services and all of our prices were not accurate for a day or two on all the websites we advertise our inventory on.  Our vehicle description did state to contact us for complete and accurate information while the issue was occurring.  We apologize for any inconvenience.
Dec 29, 2023
Terrible 1st the car was available. After they did a hard credit pull they never called me back. Then they sold it out from under my offer.
12 of 12 people found this review helpful.
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Feb 13, 2023
Said they were looking for vehicle and never got back to me. Text the salesman 3 times.
5 of 6 people found this review helpful.
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Feb 17, 2023
Response from current dealership:
Guru, please reach out to Andrew Volk, our Sales Manager, at 765-205-6991.
Feb 1, 2023
Very nice people, easy to work with. They were very willing to help me out to give me placed in this vehicle
1 of 1 people found this review helpful.
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Feb 17, 2023
Response from current dealership:
Thanks for the 5 stars!  We appreciate your business and look forward to seeing you again!
Dec 20, 2022
Need to improve on their internet sales and try not to include extras that aren’t listed in the price. I was sent an estimate via email as I am not in Indiana and I couldn't even read what the charges were. They didn't even tell me what the transport cost would be after I asked more than once. Then I get a text message saying they had someone coming to look at the vehicle I needed to hurry in so I wouldn't miss out. I live in another state so that's not even possible to do even if I wanted too. Then I randomly got a text a few days later saying it was sold.
3 of 3 people found this review helpful.
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Dec 21, 2022
Response from current dealership:
Nick, my name is Andrew and I am the GSM at Pilson Chevrolet Buick GMC in Clinton, IN.  I apologize that you feel you had a bad experience when trying to purchase our 2017 Volkswagen Tiguan.  Our records and logs show all communications between you and both Pilson representatives that you worked with and it appears all questions were answered including shipping.  It looks like a link was shared with you on 12/7/22 with a detailed breakdown of the selling price and applicable taxes/fees for the state of Iowa.  Also there was a follow up text sent to you directly after the numbers were sent lett
 More ...
Aug 28, 2022
Great bunch of people!
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Dec 21, 2022
Response from current dealership:
Thanks for the 5 stars!
James
Dec 26, 2021
Friendly and helpful
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Dec 28, 2021
Response from current dealership:
Thanks James!
Dec 20, 2021
Did what they said. Truck just as described. Thanks!!!
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Dec 22, 2021
Response from current dealership:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional sales experience!
J
Dec 19, 2021
Great contact follow-up even though I selected another option closer to my location. Thnk you Brent & Brett for great service! St Louis , MO
Is this review helpful? Yes | No
Dec 22, 2021
Response from current dealership:
We appreciate the opportunity!
Oct 28, 2021
Like some of the others, I had a terrible time getting in contact with someone. I had 3 different people reach out to me once and not respond to my replies before I got in touch with the sales manager and was given Brent to work with. Brent was wonderful and very helpful, I highly recommend reaching out to him. Also, you'll notice the brake plus ads in the pictures. It's $350 on top of the price you see for the vehicle and is non-negotiable I was told. Kind of irksome I wasn't told this upfront but it wasn't worth arguing about as it's a pretty nice little feature and I still paid a fair price for the vehicle.
3 of 3 people found this review helpful.
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Oct 30, 2021
Response from current dealership:
Thank you for the honest feedback Johnathan.  We always appreciate opportunities to be better.  Our apologies on it taking a little longer to get you in the truck that you wanted.  We have 5 locations and inventory gets shared.  I am happy to hear that you like the Brake Plus collision avoidance light.  It's a very beneficial feature that is designed to keep you and other occupants safer from distracted drivers.  Please don't hesitate to call us in the future and we will pass your kind words along to Brent.  Thanks!
John
Oct 14, 2021
Jeremy with Sales went out of his way to take additional pictures and texted them to me since I was an out of state buyer. I would highly recommend shopping here and asking for Jeremy if you need more details on a vehicle.
Is this review helpful? Yes | No
Oct 14, 2021
Response from current dealership:
Thank you for the kind words John.  It was a pleasure working with you and we look forward to seeing you again!!
Oct 3, 2021
They were absolutely FANTASTIC about doing as much online/over the phone as possible with us due to our drive. They worked really hard to make sure we got a deal! Highly recommended!!
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Nov 4, 2021
Response from current dealership:
We're so happy to hear about your experience!  Thanks again for your business.
Dan
Sep 26, 2021
Dealer made one contact and never called back.
2 of 2 people found this review helpful.
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Oct 18, 2021
Response from current dealership:
Dan, we would appreciate your last name so that we can review your account.
Aug 28, 2021
Very good dealership sales people very helpful.
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Aug 28, 2021
Response from current dealership:
Thank you very much for the kind words and we look forward to seeing you again!
tamara
Aug 20, 2021
Brett was very helpful to me; very informative
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Aug 20, 2021
Response from current dealership:
Thanks Tamara!  We appreciate your business and great review.
Sal
Jun 4, 2021
Very nice and responsive.
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Jun 5, 2021
Response from current dealership:
Thank you very much for the review. Please let us know if you need anything in the future!
Scott
May 3, 2021
Awesome experience. Todd was great.
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May 3, 2021
Response from current dealership:
Thank you very much for the kind words about us and Todd.  Please let us know if you ever need anything and we look forward to working with you in the future!
Marc
Apr 28, 2021
The salesman did a video walk around but didn’t answer every question I asked. I’m generally hoping for some good pictures of the interior but some dealerships just do a poor job of it. Having to ask makes me less of a buyer. I did appreciate the walk around video but it was pretty quick and not very detailed.
2 of 2 people found this review helpful.
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Apr 29, 2021
Response from current dealership:
Hi Marc, I apologize that the video was quick and we didn't get to all of your questions.  Our management team can help but we're having a hard time locating your information.  Please call 765-832-2421 and ask for Andrew.  He'll be able to assist and make sure you're taken care of.  




  
Apr 8, 2021
Very friendly and knowledge
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20
Apr 7, 2021
Jess was very nice to work with. Was probably the fastest paperwork on a vehicle that I’ve ever experienced.
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Apr 7, 2021
Response from current dealership:
Thank you for the review!  We're glad that your experience with us was very positive and look forward to working with you in the future.  Enjoy your new vehicle!
Tyrone
Apr 3, 2021
Great to work with didn't have the car but found the car I was looking the sales man Andrew was great
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Apr 7, 2021
Response from current dealership:
Thank you Tyrone for the kind words.  I'm glad you were able to find something that will work for your son.
Dala
Jan 16, 2021
We had a wonderful experience from the get go. We sent an inquiry about a minivan and our salesman emailed me daily and even text-spoke on the phone about updates and details. We showed up for a late evening test drive and after discussions we purchased said van. Our expanded family is excited to ride together now! Thank you for your professionalism and wonderful communication! Everyone was so friendly.. we will most def refer friends to this dealership
Is this review helpful? Yes | No
Jan 16, 2021
Response from current dealership:
It was a pleasure working with you and Jacob the other night.  I'm glad everything worked out for you and the rest of the family likes it.  Please don't hesitate to call or stop by with any help or questions you have in the future.  Enjoy!
Clarice
Jan 7, 2021
This dealer offered a great sales experience and gave me a good deal. I would recommend them to anyone.
Is this review helpful? Yes | No
Jan 16, 2021
Response from current dealership:
Thank you very much for the great review.  It was a pleasure helping you find the right vehicle and we look forward to working with you in the future!
Dec 13, 2020
Brent did a great job contacting me and answering my questions. Ended up buying something local, but will keep them in mind in the future.
Is this review helpful? Yes | No
Dec 14, 2020
Response from current dealership:
Thank you for the kind words!  Have a great holiday and let us know if we can help you in the future.  
5
Dec 13, 2020
Didn’t buy found one closer. The dealership was awesome and the sales people up front and honest.
Is this review helpful? Yes | No
Dec 14, 2020
Response from current dealership:
Thank you for your honest feedback.  We are glad that you found something and please let us know if we can help you in the future.  
Larry
Dec 11, 2020
Great salesman.
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20
Nov 20, 2020
Contacted me several times and very helpful. Thank you so much!
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Nov 21, 2020
Response from current dealership:
You are welcome Aaron.  Please let us know if you ever need anything else.  
Oct 28, 2020
Very helpful with my purchase
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Jennifer
Oct 23, 2020
Reached out once, but never followed through with me. This is the car we ended up with, but bought through someone else because they didn't follow up.
1 of 1 people found this review helpful.
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Oct 16, 2020
Dealer was very helpful
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Oct 17, 2020
Response from current dealership:
Thank you for the kind words! Please let us know when we can help you again!
Oct 9, 2020
Quick response
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Oct 7, 2020
very friendly. Still trying to help me
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Travis
Sep 26, 2020
They was great
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Edward
Sep 25, 2020
Responded quickly and listened. Very courteous and helpful. Not pushy. I like them.
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Sep 24, 2020
They were very helpful and honest
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Sep 22, 2020
They're very friendly. The showroom cat and my 11 month old grandson chased each other all around the place. Oh by the way, I bought the truck.
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Jp
Sep 17, 2020
Cool
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Aug 29, 2020
Saleman worked it out for me to get the deal done in a few ways.Thks
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Aug 2, 2020
Very helpful and responsive
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Aug 3, 2020
Response from current dealership:
Thank you for the review! We always appreciate honest feedback.  We hope you are doing well and look forward to seeing you in the future!
Jul 13, 2020
Dealer was quick to get a call back to me. Had several Automated reminders of my inquiry.I believe initially I requested info because there was no price or picture at the time. Once I was sent the information it was out of my price range.
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Jul 20, 2020
Response from current dealership:
Thank you for your feedback! We appreciate you giving us the opportunity to earn your business and wish you success during your vehicle search. Have a great week!
20
Jul 5, 2020
500 Automotive contacted me early that Monday morning, because it was that weekend I discovered that fantastic deal on that 2008 Hyundai Sonata GLS FWD. They were more than courteous and helpful in every aspect in order to help me get that car. Unfortunately, I waited too long to take advantage of the opportunity before me. And for that reason only, thus someone else ceased the opportunity, where I was so laxed in initiating the purchase of said vehicle. Like that, it was gone. Through no fault of 500 Automotive, they more than did their job. A lesson I sadly learned, letting such a nice car slip through my hands.
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David
Jul 3, 2020
very friendly and well informed
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Jun 28, 2020
Very professional employees. They went above and beyond to find what I needed.
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Jeffery
Apr 16, 2020
Everyone was very nice and they cared about me and my customer satisfaction. Jason and Todd are the best.
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Apr 18, 2020
Response from current dealership:
Jeff, thank you very much for the kind words.  We appreciate you making the few hour drive to do business with us.  Please let us know if you ever need anything else!
Dec 29, 2019
Didn't end up buying this car but dealership was very cordial responsive and helpful.
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Maurice
Oct 29, 2019
Straight forward... honest!
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Tony
Oct 13, 2019
Salesman knew what he was talking about. Showed me features that I was not aware of. Was able to test drive without salesman. Manager accepted my offer without too much hassle. Follow up very good so far.
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Jun 11, 2019
Helpful
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Dec 11, 2018
Great experience and customer service!
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Dec 11, 2018
Response from current dealership:
Thank you! Please let us know if we can help you or your family in the future.  Happy Holidays!
Kevin
Oct 5, 2018
Great, friendly people. Alyssa was very easy to talk to and everyone else was great to deal with as well. They worked with me as best they could on pricing and I couldnt have asked for more. They gave us some tickets for free lunch while we thought over the purchase as well.
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Dec 11, 2018
Response from current dealership:
Thank you for your kind words Kevin.  We appreciate you choosing 500 Automotive.  Happy Holidays!
Rosemary
Sep 30, 2018
500 Automotive was very helpful. I did purchase the car and the following day it wouldn't start. They came to my home took it, repaired it and returned it to me at no charge. I would recommend them to anyone looking for a car. Rosemary
Is this review helpful? Yes | No
Oct 1, 2018
Response from current dealership:
Rosemary,
        Thank you for your business, for the kind words, and review. We are sorry that you had issues with your vehicle but, happy we were able to get you taken care of in a timely manner. Let us  know if there is ever anything else that we can do for you!
Sep 12, 2018
Dealer responded quickly and provided additional detail and offers but ultimately it was it little further away and we found a deal closer to home. I would shop them in the future if I need a car.
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Sep 12, 2018
Response from current dealership:
Thank you for the review. Look forward to working with you on future vehicles.
Jun 19, 2018
Called multiple times. Nice guys.
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Jun 19, 2018
Response from current dealership:
Thank you for the review and the kind words!
Jun 16, 2018
They slow in response and then tried to pressure sell by saying needed to decide fast as they had someone coming to look and they were pre approved.
1 of 3 people found this review helpful.
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Jun 16, 2018
Response from current dealership:
We are sorry you feel that way. We try to be upfront with our customers when there are more than one person activly looking at the same vehicle.
Eric
Jun 15, 2018
I believe I received good service there.
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Jun 16, 2018
Response from current dealership:
Thanks Eric!
Nicole
Jun 11, 2018
Jason the best guy you'll ever meet
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Jun 11, 2018
Response from current dealership:
Thank you for the review!
May 13, 2018
They were very helpful even though I did not purchase from them.
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May 7, 2018
Jason, Zac and Steve are the best. The truck was everything as described and these guys took care of everything necessary to get me on the road. Do business with them, they are up front and professional.
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May 7, 2018
Response from current dealership:
Thank you sir, enjoy the truck!
AJ
May 6, 2018
Quick responsive , vehicle sold
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May 7, 2018
Response from current dealership:
Thanks for the review!
William
Apr 30, 2018
Great
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Jan 23, 2018
Great to deal with. Bought this truck
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Sep 6, 2017
Stayed late to show me a car top notch sales team
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Aug 10, 2017
Steve Anderson was very helpful, the vehicle just wasn't suited for our needs.
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Mark
Jun 29, 2017
Had an excellent experience with 500 automotive when we bought our vehicle. The sales team is top in thier field. Larry,Andrew , Zac, Jason all very easy to talk to and very helpful. We love the vehicle we bought and will recommend them to all. And we drove over 125 miles to get there and was greeted like Friends. Thank you for the good experience.
1 of 2 people found this review helpful.
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Apr 26, 2017
Nice people. Just not the vehicle we were looking for.
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May 3, 2017
Response from current dealership:
Thank you for the kind words. Sorry we didn't have what you were looking for!
Adam
Oct 30, 2016
Great folks to deal with
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May 3, 2017
Response from current dealership:
Thank you for the kind words!
Sep 6, 2016
Responded quickly and was happy to help.
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Brant
May 5, 2016
Prompt and polite. Wasn't the vehicle I was looking for at the time.
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bobby
Feb 20, 2016
Answered every question I had in a timely matter.
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Jeffrey
Jan 16, 2016
dealer sad vehicle no longer available.
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Fordman
Jan 24, 2015
The dealer did respond,was very nice,but found a truck better suited for me.
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Steve
Jan 14, 2015
Dealer said truck was out on loan to cust. Emailed me back and said he hadn't forgot me and would send pix next day when truck arrived. Never heard from them again
1 of 1 people found this review helpful.
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Jan 15, 2015
Response from current dealership:
My apologies on the delay with pictures we sent it out for a detail before taking pictures and they loaded today. Pictures have been sent sir.
Jonathan
Dec 18, 2014
Overall experienc eso far has been great. Haven't purchased the vehicle as of yet, but if the deal is goes good I would gladly purchase the vehicle because they have been more than helpful.
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kerry
Dec 7, 2014
Very good response to my enquiry. Thank you
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Jim
Sep 4, 2014
Very pleasant, no pressure, refreshing. Jason and Zak were very knowledgable in the services and customer needs. Not only did I get a fine truck, Zak was able to get me an excellent rate. Great Job Guys
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Nina
Jun 1, 2013
Dealer responded promptly. Three stars because I didn't have actual dealings w/this dealer.
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Allen
Feb 15, 2013
The car was what the salesman said it was on the phone before I went to look at the car. Very nice people and helpful. Sale was smooth and efficient.
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